Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

If I could give it 0 I would. Absolute liars who won’t pay out. Cancel withdrawal apparently due to a ‘bug’ and then when asked when it will be completed the so called ‘agents’ all tell you differ... Zobacz więcej

Oceniono na 1 z 5

Seems I’m not the only one being told payment department are sorting! Withdrawal approved 5 days ago and nothing has changed, apparently payment provider has frozen withdrawal funds. 1st withdrawal... Zobacz więcej

Oceniono na 1 z 5

Won 400 euros, withdrawal kept getting rejected, only can use a MasterCard to withdraw tried two MasterCards still didn’t work customer service rude total SCAM do not use this casino!!!!!! They ring y... Zobacz więcej

Oceniono na 1 z 5

Terrible you will not get your money if you win + games are rigged i spun 800 times without hitting bonus won £700 on a sports bet and they took £690 because i cancelled a impossible to use 0.06p bonu... Zobacz więcej

Informacje dotyczące firmy


Dane kontaktowe

1,4

Bardzo słaba

Wynik TrustScore: 1.5 na 5

224 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Finally won 800 euros

Finally won 800 euros, went to withdraw and I could only take 400. So I withdrew 400, left 400 in and started playing with the balance. I then checked on the withdrawl and it had been rejected. I asked customer service why and they said by playing with funds I had left, it had reversed the withdraw request and then I used all my funds. I didn't. Any other casino, only the player can reverse a withdraw request. How are these guys allowed to operate in the UK. Scam Scum

23 grudnia 2025
Opinia niezależna
Oceniono na 4 z 5

Being verified takes a good while

Being verified takes a good while. I would suggest you do it on setting up your account.

Customer service was very helpful when I was having issues having my account verified due to no longer having the card I initially used to deposit.

Withdrawal was in my account same day it was accepted.

21 grudnia 2025
Opinia niezależna
Oceniono na 1 z 5

If I could give less stars I would

If I could give less stars I would.
Scam site. Won’t pay you. Uses nuked games (won’t pay on features). Will pester you with phone calls and emails about “bonuses” that will pester you to deposit of course.
However much you feel the need to gamble. Please do yourself a favour and steer clear of this site. For your own sake. I made the mistake to deposit, so you don’t have to!

4 grudnia 2025
Opinia niezależna
Oceniono na 1 z 5

Customer service lie about their own…

Customer service lie about their own terms and conditions. I made a mistake by not checking trust pilot so it’s my own fault that I’ve lost the £100 I deposited over this week. I have a £140 withdrawal ‘pending’ but the hoops they want me to jump through, I’d rather just learn a lesson and delete the app. I gave them an email I never use. Don’t be like me - check trust pilot!!

27 listopada 2025
Opinia niezależna
Oceniono na 1 z 5

In my opinion your gaming sites a joke…

In my opinion your gaming sites a joke your quite happy to take deposits to your gaming site when it comes to withdraw funds it's impossible I've tried to withdraw funds on several occasions only to be rejected why is this answer rogue site trying to get you shut down a s this seams like a con

10 listopada 2025
Opinia niezależna
Oceniono na 1 z 5

KYC a nightmare and won’t pay withdrawal!

Please read reviews, they are bad for a reason! They will let you deposit as much as you want, but trying to withdraw is another matter! I’ve never experienced such bad KYC, I’ve hesitated in putting a review but it’s perfectly clear they don’t want to pay! These are not regulated by the UK gambling commission so be warned, if I finally get my winnings I will change the rating at I won’t hold my breath, I wish I would have taken notice of reviews, thankfully I didn’t deposit that much. At the moment they keep asking me to withdraw and the verification will be done quicker but they have blocked my from withdrawing?? Emails from them are always the same, thankfully I have all evidence.

24 października 2025
Opinia niezależna
Oceniono na 1 z 5

Avoid at all cost

Avoid at all cost, over £1000 down only one decent bonus within 15 games. Make it so hard to withdraw and you can’t self exclude. This is a pure rip off and should be closed down by the ukgc it’s the worst site I’ve been on without a doubt, an avid gambler this site is shocking avoid avoid avoid

18 października 2025
Opinia niezależna
Oceniono na 1 z 5

Documents.

Documents.
Do not upload your document to these thieves/scammers, they will steal your identity.

1 października 2025
Opinia niezależna
Oceniono na 1 z 5

Nuisance business

They have been contacting me for months 2/3 times a day saying I have won or got a bonus on my A/C. I do not have an A/C nor do I want one as they are a bad company have complained to the gambling commission but they will not do anything as they are paid for by the bookmaker firms.

1 października 2025
Opinia niezależna
Oceniono na 5 z 5

Good

Not sure why people aren’t getting their withdrawals. I got mine within about 28hrs, customer service was really good too and replied quickly.
Good game selection too.
I’ll update after I’ve played a few times.

****update**** seems they lure u in with a small win then nothing after. Hardly any bonuses, no bonus rounds and no wins unfortunately which is a shame as I though it was a good site!

1 października 2025
Opinia niezależna
Oceniono na 1 z 5

PLEASE TAKE THIS ADVICE… If you give…

PLEASE TAKE THIS ADVICE… If you give this company your email and phone number they will sell it on… I had to change my number because I was spammed with so many sms messages , phone calls and emails every day and there’s nothing you can do about it

30 września 2025
Opinia niezależna
Oceniono na 1 z 5

Seems I’m not the only one being told…

Seems I’m not the only one being told payment department are sorting!
Withdrawal approved 5 days ago and nothing has changed, apparently payment provider has frozen withdrawal funds. 1st withdrawal declined to “bug”and 2nd attempt approved and then frozen.
Told funds will go back into balance but doubt this very much as been 5 days

22 września 2025
Opinia niezależna
Oceniono na 1 z 5

SCAM

I have only deposited a small amount but won on a bonus of 159 euro this was never added to my balance and conversation with online chat tries to tell it never happened or you used the balance total con artist AVOID company should be shut down!

24 września 2025
Opinia niezależna
Oceniono na 1 z 5

I wouldnt even give 1 star if i had the…

I wouldnt even give 1 star if i had the option! Refusing to pay winnings as they want me to upload photos of cards i used over a year ago that are no longer valid or i have access to! My bank has warned me these are a scam lie after lie! Which casinos want photos of 4 different cards used? None! Only the one you make depsosit with which i done! Avoid!

24 września 2025
Opinia niezależna
Oceniono na 1 z 5

Players beware if you win...they are…

Players beware if you win...they are trying to say there's a bug in their payment processing services which is why my over £400 winnings are still not in my bank.

ID verification is weird, they want a selfie with you holding your ID document next to your face.

Their customer service however is some of the quickest I've seen.

I get about 40+ junk emails per day since signing up to this casino. They will also send their own emails offering bonuses etc but they send multiple emails per day, it's just a bit extreme.

Currently waiting for my money to appear in my bank but have a feeling this site will need to be reported as it doesn't seem legit.

Changed my review to 3 stars as the replies from customer service were quick. I tried a withdrawal with a 3rd card and account that I opened up especially for this winnings. It has finally gone in tonight and I have my winnings.

I would give it more stars but they can sometimes be vague in their replies and also their deposit options are limited as are their withdrawals. I may feel a bit more confident in playing at basswin soon. I will see how it goes.

Had to ammend my review back to 1 star. The junk emails I have received since signing up to basswin have been ridiculous, over 50 emails a day.
I also keep getting calls, from a different number each time, from basswin telling me I have a bonus etc etc. I told them to close down my account because this company is getting on my nerves now.

17 września 2025
Opinia niezależna
Oceniono na 1 z 5

Bunch of Theaves

Tried to withdrwal some money,they try everything to not let you, in my case asking for a card i dont use for months because was replaced,do not spend your money or your time on this rubish site, they are a bunch of theaves

16 września 2025
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej