Bascom Recenzje 

145
•
Wynik TrustScore: 5 na 5

4,9

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

5 stars really isn't enough for this fantastic and extremely helpful Company. Very knowledgeable and assisting their customers is a joy, not a hindrance. Very rare these days. I would like to thanks L... Zobacz więcej

Oceniono na 5 z 5

Very good wide angle camera it can record well over 100 metre views and recorder is silent easy to install rodger fixes the snags on the phone step by step if you get stuck on installing it THIS IS... Zobacz więcej

Oceniono na 5 z 5

Quick telephone call answered all my questions, wanting to mix different cameras on differed MCB’s on outhouses (but on same electric meter). Proforma appeared….order placed….just awaiting the cameras... Zobacz więcej

Oceniono na 5 z 5

Rang up Bascom technical help this morning chasing a fault from someone tampering with an already built System. The technical advisor couldn't have been any more helpful. Not often you get stra... Zobacz więcej

Informacje dotyczące firmy

  1. Dostawca systemów ochrony

Napisane przez firmę

Bascom develops and supplies professional CCTV cameras for SMEs and individuals with a larger property or premises. The systems are designed for self-installation: the cameras connect via the mains (Bascom® POWER) or a network cable (PoE) to a recorder that stores the footage locally, without a subscription.


Dane kontaktowe

4,9

Doskonała

Wynik TrustScore: 5 na 5

145 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(145)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 12

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

I have just purchased 5 cameras from…

I have just purchased 5 cameras from Bascom and I have to say they are good. Had a old analog system that was past its day but served me well, had a brief encounter with Blink, don’t bother!
This system although more costly than most, WORKS . Pictures , sound, play back, zoom all great, and help from the team at Bascom was and is brilliant.
I have only one criticism Bascom, that is you delivery’s, I had two and on both occasions there was a problem with Customs, frustrating to say the least, need to sort it !
But that aside, I would recommend this company.

21 kwietnia 2021
Opinia niezależna
Logo Bascom

Odpowiedź od Bascom

Dear Bally,

Thank you for the feedback and sorry to hear about delivery of your system. Like all businesses in post Brexit, we have had to adapt and review our delivery procedures, and feedback like this helps us do so. We have taken a number of steps to improve the delivery of our products and are continuing to work closely with our shipping partners.

Regarding the system you purchased from us, pleased to hear that you are happy with the quality and features of our cameras.

With kind regards,
Jonathan

Oceniono na 4 z 5

All now working

Now I have got the system working (2 of the cameras had internal connectors which should have been connected but weren't) the system is very good

31 marca 2021
Opinia niezależna
Oceniono na 5 z 5

Despite the hassles of Brexit and…

Despite the hassles of Brexit and issues neither of us were aware of we finally received our delivery, we were supported all the way by Bascom who never abandoned us and remained positive despite my frustrations, thank you Guys - and it is a great product!
Chris Cole, Colenet Ltd

9 lutego 2021
Opinia niezależna
Logo Bascom

Odpowiedź od Bascom

Dear Mr Cole,

Firstly, we are pleased your order was delivered, and our support didn't go unnoticed. Like all businesses in post Brexit, we have had to adapt and review our delivery procedures, feedback like this helps us do so, thank you. Since Brexit, we have put a number of additional steps in place to improve our delivery service, and we are continuously working together with our shipping partners for ways to improve this even further.

With kind regards,
Jonathan

Oceniono na 5 z 5

Before I bought 4 cameras I spoke with…

Before I bought 4 cameras I spoke with Max He was very knowledgeable answering all my questions The units when I ordered them were delivered on time, When I installed the system I had several more questions and as I am hard of hearing I sent e mails rather than phone calls. I dealt with Nils and like Max he was also very knowledgeable and each e mail i sent was answered well within the hour. The system is perfect and the cameras very clear and sharp. This company is one of the best I have dealt with for many years and would defiantly recommend them to anyone and I would use them again
David Hayes

8 lutego 2021
Oceniono na 3 z 5

I’m still waiting for the item to be…

I’m still waiting for the item to be delivered.

I’ve had a few communication emails but some have been conflicting.

Website is excellent and hope the product will be also, once it arrives. However the pandemic is causing evidently some issues.

29 stycznia 2021
Oceniono na 5 z 5

Best security cameras ever

This company has not only got the best security cameras we have ever had but also their customer service is absolutely fantastic. I cannot recommend this company enough. Nothing is too much trouble.

18 stycznia 2021
Opinia niezależna
Oceniono na 4 z 5

Overall excellent - very happy

Overall excellent, can't fault the after sales service (tech team) in particular Sebastian- quick to respond to queries, professional and knowledgeable.

I purchased 16 cameras for a building site , Devices are high quality, careful planning with wiring key in that they have their own exclusive ring to make system work efficiently

I would recommend them and plan to purchase more cameras for other sites we provide site security

14 stycznia 2021
Oceniono na 5 z 5

Ring back request

I left a message on the system Sunday and I was contacted the next day by Max. The information I requested was answered extremely professionally so I understood exactly how the cameras and recording unit worked and the units I would require for my security and confirmation I would be able to install and set up myself.

11 stycznia 2021
Opinia niezależna
Oceniono na 5 z 5

Excellent service

Excellent service.
Cameras arrived within a couple of days and the support of Sebastian with my purchase was impeccable.

4 stycznia 2021

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