Baronholidayhomes Recenzje 275

Wynik TrustScore: 4.5 na 5

4,6

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Lovely 5 bed property ideal for groups. Great location to visit all the areas on Gozo. Large spacious ground floor area and a fully equipped kitchen. All bedrooms had comfy beds , a couple of issues w... Zobacz więcej

Oceniono na 5 z 5

The farmhouse was very clean and fully equipped with all the necessary kitchen utilities. Bathrobes and towels were also provided, and the customer service was excellent throughout our stay. The... Zobacz więcej

Oceniono na 3 z 5

Have stayed several times before but a few basic issues still remain. Overused kettle which needs to be changed for a new one, heavy noise from ac compressor, no showergel provided in showers, lack of... Zobacz więcej

Oceniono na 5 z 5

The photos of the house accurately reflected the property. It is spacious, fully equipped with all comforts, and very pleasant to stay in, especially for groups. It is somewhat inconvenient to reach... Zobacz więcej

Informacje dotyczące firmy

  1. Agencja wynajmu domów wakacyjnych

Napisane przez firmę

When you book one of our quality rental properties on Gozo you'll get more than just the keys to a beautiful, cared for self-catering apartment, villa or characterful farmhouse. We're not a remote agent, acting as a middleman. Baron Holiday Homes was founded more than 25 years ago, right here on the island of Gozo, with a vision to offer high quality heritage properties, with modern amenities, and provide our guests with a memorable Gozo holiday experience. It's our mission to be there whenever you need us – to help you and your family make the most of your precious holiday in Gozo.


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

275 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Great stay at Ta Rena

From booking the holiday to finishing our holiday everything has been stress free and easy. All staff we have dealt with have been quick to respond and very helpful. The villa was lovely and suited all of our needs.

10 czerwca 2024
Opinia niezależna
Oceniono na 4 z 5

nice apartments

nice apartments. we had the inconvenience, on the first day, of an accommodation that was too humid and had a musty smell, but they immediately changed our apartment, making an upgrade. Definitely very efficient and helpful.

13 czerwca 2024
Opinia niezależna
Oceniono na 5 z 5

Holiday in a relaxing oasis of well-being as a retreat from the bustling island of Gozo

Spacious and very fully equipped property, including the kitchen. Everything was very clean and we appreciated the impeccable insect screens throughout. We would also like to mention the large pool and the outdoor area, which were in perfect condition.
The handling before and during our stay went completely and smoothly via internet, phone and WhatsApp, questions were answered attentively and friendly.

12 czerwca 2024
Opinia niezależna
Oceniono na 5 z 5

Beautiful spacious apartment

The apartment was beautiful and more spacious in real life than the photos showed. Had plenty of space for our family of 5. Pool was great too. They provided plenty of towels and it was very clean.

The negative is the check-in process. Was overly complicated with forms that werent relevant to us like car hire and airport transfer. I had to keep contacting the office for access to things like car park. You also have to call them when you get there to get access, so make sure you have an active sim or data on your phone.

There is also a lot of construction and roadwork in the area so it's difficult finding your way in and out with all the roadblocks. You can't hear any of it from the apartment though.

5 czerwca 2024
Opinia niezależna
Oceniono na 5 z 5

This was a beautiful villa

This was a beautiful villa, very spacious, with excellent facilities. The pool area was very clean and well kept and the rooms were large comfortable and well furnished.
It was easy to contact the rep who was extremely helpful.
Unfortunately no where to leave your cases if your flight is late in the day.

1 czerwca 2024
Opinia niezależna
Oceniono na 4 z 5

Great base for exploring Gozo.

The villa was a great layout with the 3 teenagers downstairs 1 adult on the living area/pool floor and 1 adult upstairs on the balcony floor. The location is ok and there are a couple of great restaurants in the village.
Other villages and the beaches are only a short drive away. The villa was clean if a bit tired in some areas. Stunning view across the valley however immediate view is not so great. We had a fabulous week in Gozo with this cosy villa as our base.

26 maja 2024
Opinia niezależna
Oceniono na 5 z 5

Trustworthy, reliable and consistent.

Baron have been around for many years and we use them regularly because their holiday homes always meet a high professional standard, regardless of the villa chosen. This consistency gives peace of mind when choosing a holiday rental. Also, the booking process is clear and easy, the staff are friendly and helpful, and any contact needed is dealt with incredibly fast with good communication. Long may they continue.

27 maja 2024
Opinia niezależna
Oceniono na 3 z 5

A taste of bitterness

We've been using BaronsGroup for years now for its good quality farm houses and service. The last house we rented just for a weekend was well maintained. located in a very nice and quiet area (Qala), equipped with a pool, a unique and cosy backyard and with a perfect orientation for Sunset. It's basically what we would expect from Barons Group vs its level of quality.

Unfortunately this time, some bits and pieces came tainting our stay which is unusual from BG:
* No hot water after ~12h in the house
* Plug sockets not working and smelling of burnt
* Ceiling fans very noisy when turned on (was making so much noises that we couldn't activate it if we wanted to sleep)
* Pool with murky water
* Pool/terrasse equipment (umbrella) torn down and not replaced

This is a shame as the house was really nice but these left a taste of bitterness at the end. We were expecting a bit more from the usual high quality level of Barons Group.

25 maja 2024
Opinia niezależna
Logo Baronholidayhomes

Odpowiedź od Baronholidayhomes

Thank you for taking the time to share your feedback following your recent stay at our holiday home in Qala. We are delighted to hear that you appreciated the location, the cozy backyard, and the unique sunset orientation of the property. Your kind words about our long-standing reputation with Barons Group are truly appreciated.

However, we are deeply sorry to learn that your experience was marred by several issues. Please accept our sincerest apologies for the inconvenience caused by the lack of hot water, malfunctioning plug sockets, noisy ceiling fans, and the condition of the pool and terrace equipment. This is certainly not reflective of the high standards we strive to maintain.

We have taken immediate steps to address each of these concerns:
- Our maintenance team has resolved the hot water issue to ensure it does not recur.
- The faulty plug sockets have been replaced and thoroughly checked for safety.
- The noisy ceiling fans have been repaired for a quieter and more comfortable experience.
- The pool has been cleaned and treated to maintain its clarity.
- Damaged terrace equipment, including the umbrella, has been replaced.

Your feedback is invaluable to us as it highlights areas for improvement, and we are committed to making necessary adjustments to prevent such occurrences in the future. We hope to have the opportunity to welcome you back and provide you with the flawless stay you deserve.

Thank you for bringing these matters to our attention.

Best regards,

Donald
Baron Holiday Homes Team

Oceniono na 5 z 5

Peaceful farmhouse

The farmhouse is wonderful! Peaceful, relaxing, and quiet except for the occasional sheep or rooster. It's close enough to Victoria for me to walk. I love having a pool to cool off in the afternoon.

14 maja 2024
Opinia niezależna
Oceniono na 5 z 5

A memorable Gozo Weekend break

We stayed at LeVecca to celebrate my son's 11th birthday with some of his friends. The place is very big and well lit. The pool is a good size with amazing views. Sunrise straight through your bedroom window. Very well equipped and well looked after.

17 maja 2024
Opinia niezależna
Oceniono na 5 z 5

Great experience!!

Great experience from start to finish with Baron homes! The villa was even better than the photos and was so great to have access to the gym and sauna. The private pool, jacuzzi and BBQ was a huge plus and definitely made the holiday!

Tracey was super supportive and helpful!

10 maja 2024
Opinia niezależna
Oceniono na 5 z 5

Amazing house and pool to rent

Accommodation is very clean and info/welcome book is very helpful.
View, bedrooms and house are all stunning. Location is great for local bus and ferry travel and all very reasonable priced.

29 kwietnia 2024
Opinia niezależna
Oceniono na 4 z 5

Great sized farmhouse

The location and the size of the farm house were perfect.
The house was well furnished and the pool was well maintained and a great size.
Would loved to have stayed in summer to get full use of the pool.

4 maja 2024
Opinia niezależna

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