I WISH I COULD GIVE THEM A NEGATIVE! Purchased a hot tub on 6/7/25 and put a $5000 deposit down. We were told it would take about 8 weeks to be delivered. Started calling them the first week of Aug... Zobacz więcej
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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Items were on back order but company responded quickly to messages and as soon as items were in warehouse representative assured me they would be immediately shipped out and they were. They went beyon... Zobacz więcej
Went to the warehouse to get items I ordered in June 28, 2025. Folks the doors were locked and the building was empty. Note on door states they are no longer in business. Paid for those items to be... Zobacz więcej
We were having an issue with spa cover that came with our new 8x8 Barefoot fitness spa, purchased 6/29/24. Was wrong size and damaged. On 7-24-24 Richard Perkinson delivered the correct fitness spa... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Barefoot Spas is one of America's leading hot tub and swim spa brands. Manufactured in Chesterfield, Virginia, our diverse product line is sure to have the perfect spa, hot tub, or swim spa to meet your family’s needs and budget. We are family-owned and operated and have been working together for years to bring joy and relaxation to the backyards of our neighbors far and wide.
Dane kontaktowe
8401 Fort Darling Road, 23237, North Chesterfield, Stany Zjednoczone
- 804-298-3950
- customerservice@barefootspas.com
- barefootspas.com
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Very easy to work with and very helpful.
The fast delivery time and the cost of…
The fast delivery time and the cost of my replacement filter.
The tub doesn't stay as clean as we…
The tub doesn't stay as clean as we were told when I bought the tub a year ago. Not enough information in the user manual and online about the tub. I would not buy another one.
Very timely with delivery and process…
Very timely with delivery and process was extremely easy
Great products!
Received my order promptly.
Products are OK. Order process clunky.
Website is a little clunky and difficult to navigate and products expensive with expensive delivery charge. But the products work as expected. That’s a plus.
blowout sale
Went to a blowout sale they had. They salesman and boss were extremely friendly and helpful when they believed I was going to purchase a hot tub. After reading reviews online I decided to hold off and look elsewhere and when I stated to them I would not be purchasing their whole attitude changed and they became rude and hateful. After the salesman sat there and told us how he didn't like to be a pushy salesman and then they just treated us like trash. I would not recommend buying from them because if their after customer service is as bad as before and according to reviews I read it is just as bad.
Awesome hot tub!
All was delivered promptly, and set up with no time. Great communication between salesperson. Hot tub looks great 👍
Did not get what I paid for and…
Did not get what I paid for and Barefoot is refusing to accept their mistake and make it right, kind of like the last time I did business with them.
I was told they had cleaned up their act, obvious they are really good about lying.
Only way to resolve it dispute and file legal actions.
If you’re shopping, do yourself a favor and buy elsewhere, seems nothing is going to make this company ever live up to their promises.
First time Spa owner
We attended a blowout sale in Manassas, VA in January. With in a week we had delivery of our spa. Once we had things up and running, I ran into an issue. I was able to find a Facebook group for owners to see if the issue I had was something I could fix. The sales manager that sold us the spa, responded with in an hour to my post. We had a trouble ticket submitted and new parts ordered with a day or two. The warranty work was quickly scheduled with in a week once I received the parts. So far, excellent service, customer service, and product. Folks need to have a real expectation when making a purchase such as this.
Love the easy to use website for…
Love the easy to use website for reordering the spa maintenance chemicals I need! The products are great too! Ships fast! Thank you!!
Trying to figure out the replacement…
Trying to figure out the replacement sizes of head pads online was difficult.
I made a call to customer service, she was terrific, explained the sizes weren't correct on the website also suggested that I should remove the pads when the spa was not in use.
I had no idea, so in the future, I'll certainly remove the pads.
I know now, it'll extend the life of them.
We’ve had ours 5 years trouble free!
Basically happy with my experience and spa
Purchase group was friendly but didn’t answer the phone when I tried to call back. Delivery was quick and delivery people were good, the spa is really nice though I’m not used to a spa running constantly my old spa cycled and I’m feeling like that maybe saved energy, time will tell there. Giving a 4 because I did get a quality product at a fair price and when in contact representatives were good to work with.
Easy ordering and quick delivery!
Always satisfied
They are always wonderful to work with which is why we continue to buy their products!!
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