*Warning* do not let this company fit your bamboo flooring! In December 2023 they supplied and fitted a floor in our new house extension. Unfortunately, this wasn’t fitted competently and resul... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
As with so many companies, everything's great up until you have an issue. Purchased the brandy wine strand woven bamboo flooring. This was put into a flat including the kitchen area. The... Zobacz więcej
Absolute pleasure to deal with. David is a proper gentleman. We ordered a sample and were absolutely thrilled with the product. We decided to use it on virtually the whole house and it looks amazing.... Zobacz więcej
Reakcja na opinię
Highly recommend this family business. Samples arrived really quickly, great customer service, friendly professional installer (Jo) and good honest service provided throughout. My floor looks fab and... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Flooring Supplier and Manufacturer
Dane kontaktowe
95 Gleneagles Drive, PR2 7EU, Preston, Zjednoczone Królestwo
- 0333 050 7259
- sales@bamboofamily.co.uk
- bamboofamily.co.uk
2,7
Słaba
107 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Samples came quickly.
30 października 2020
Odpowiedź od bamboofamily.co.uk
Hi Robyn thank you very much for your review. We noticed that you have given us a 4* review. Is there anything we can do to make this a 5* review? Your feedback is extremely valuable to our business and we're proud of the service we offer.
The distressed grey bamboo flooring…
The distressed grey bamboo flooring looks amazing - a lovely natural feel with different shades and grain
19 października 2020
Odpowiedź od bamboofamily.co.uk
Thank you for your review Stephen! We're so glad you like your flooring. Yourself and Wendy have a lovely home. All the best.
Sample arrived promptly and although it…
Sample arrived promptly and although it was a heavy slice of flooring there was no charge for delivery.
16 października 2020
Odpowiedź od bamboofamily.co.uk
Thank you for your review. We're proud of the products we offer so we're very happy that you like them! If you need anything else then please get in contact with the team :)
Brilliant
Amazing service and the floor looks great, The staff are very helpful and very efficient .I can highly recommend them.
13 października 2020
Odpowiedź od bamboofamily.co.uk
Thank you for your business Anna. I'm glad you love the flooring!
Odpowiedź od bamboofamily.co.uk
Thank you BIanca!
Very prompt service and efficient Thank…
Very prompt service and efficient Thank you
12 października 2020
Odpowiedź od bamboofamily.co.uk
Thank you for your feedback :)
Ordered samples arrived on time liked…
Ordered samples arrived on time liked particular sample will be ordering when ready for it
2 października 2020
Opinia niezależna
Odpowiedź od bamboofamily.co.uk
Thank you Thomas. If you need any advice at all please give us a shout. In the meantime we look forward to hearing from you.
Fast delivery and great looks
Fast delivery, good products. It looks great in the nursery and had almost no smell which was ideal for a nursery (not like with carpets when you get strong chemical smell for weeks and weeks on end). So far got one scratch which is more of a scratch of the white wash rather than the material itself.
21 września 2020
Opinia niezależna
Bamboo sheets (and floors) should be for everyone
Bamboo sheets should be for everyone. Comfortable and from a sustainable sourced. Couldn't be better.
This is what happens when you go on a sustainable rampage. You send the wrong review to the wrong company! Bamboo flooring is great, was easy to lay, looks amazing and yes - it is sustainable :)
21 września 2020
Opinia niezależna
Odpowiedź od bamboofamily.co.uk
Thank you Eddie. Your feedback is great to hear! We're glad you like the flooring :)
I always use this company for all my…
I always use this company for all my flooring. Good quality products, fast delivery and excellent customer service. Always supply installation and delivery instructions, via email. This company cares about their customers and goes the extra mile to ensure they are happy with their purchase
21 września 2020
Opinia niezależna
Fully lived up to expectations.
20 września 2020
Opinia niezależna
Odpowiedź od bamboofamily.co.uk
Thank you for your business david!
The samples I requested arrived quickly…
The samples I requested arrived quickly and there were no problems with them. I was unfortunately not able to continue with an order as I was unable to find a bamboo that was as light in colour as I needed.
20 września 2020
Opinia niezależna
Odpowiedź od bamboofamily.co.uk
Hi Jane, thank you for ordering your samples and you lovely review!! We're sorry you couldn't find the colour you wanted and we hope you do find your dream floor. If you still need help then please contact us and we can sort something out for you :)
Fantastic company - Bamboo family
Fantastic advice re the correct flooring type. Always helpful and polite. V quick delivery abd great prices. Would definitely recommend
20 września 2020
Opinia niezależna
Odpowiedź od bamboofamily.co.uk
Thank you for the lovely review :)
Excellent product
Excellent product, fantastic knowledge and very helpful
15 września 2020
Opinia niezależna
Odpowiedź od bamboofamily.co.uk
Thank you for the feedback :) We really appreciate it!
Stunning flooring and great experience
Great experience of ordering bamboo flooring! They are very helpful with the choice, the flooring is very high quality, looks absolutely stunning. 100% better to invest a bit more rather than having laminate, the feeling worth the money and Bamboo Flooring Company gives actually a very good price comparing to others. We checked almost every UK and Irish companies who supply bamboo flooring.
We went with 10mm high-density planks, the fitter said that the quality is very good and they are really hard. They also have a great range of matching accessories and stair planks which makes life so much easier.
People who are vising our home always mention how great the flooring is. We didn't do this choice for compliments but for the sustainability of resources but it always pleasant.
Delivery was quick, so highly recommend this company!
14 września 2020
Opinia niezależna
I can only say the company were…fabulous
I can only say the company were amazing. We purchased during lockdown. Delivery was prompt and convenient. When I had questions they took time to reply Promptly even at weekends. The product is great easy to fit and looks great.
13 września 2020
Opinia niezależna
Odpowiedź od bamboofamily.co.uk
Thank you for your feedback Charlotte. p.s. the pictures look awesome!!!
Absolute pleasure to deal with, wonderful family business
Absolute pleasure to deal with. David is a proper gentleman. We ordered a sample and were absolutely thrilled with the product. We decided to use it on virtually the whole house and it looks amazing. The bamboo family...David, Lily and Joe were with us with every step of the way...advising on how to install the flooring, courtesy messages on delivery dates and on actual day of dispatch...etc. Wonderful well run family business
13 września 2020
Opinia niezależna
Odpowiedź od bamboofamily.co.uk
Ahmed, it was a pleasure dealing with you as well. Your project is amazing and we're over the mood you're happy with the flooring. We can't wait to see when you're all done and moved in. Speak soon :)
So easy to lay better than any…
So easy to lay better than any laminate.
Great value for such a natural material.
Highly recommend this flooring.
13 września 2020
Opinia niezależna
Odpowiedź od bamboofamily.co.uk
Thank you Steven, we're glad you love the flooring. If you need further assistance, give us a call :)
We sent for a sample and have decided…amazing product
We sent for a sample and have decided that it’s the product we really want
Perfect for our living room floor
So we will be ordering very soon
13 września 2020
Opinia niezależna
Odpowiedź od bamboofamily.co.uk
Thank you for the feedback Geraldine! If you need anything else at all please give us a call. We look forward to hearing from you :)
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