*Warning* do not let this company fit your bamboo flooring! In December 2023 they supplied and fitted a floor in our new house extension. Unfortunately, this wasn’t fitted competently and resul... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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As with so many companies, everything's great up until you have an issue. Purchased the brandy wine strand woven bamboo flooring. This was put into a flat including the kitchen area. The... Zobacz więcej
Absolute pleasure to deal with. David is a proper gentleman. We ordered a sample and were absolutely thrilled with the product. We decided to use it on virtually the whole house and it looks amazing.... Zobacz więcej
Reakcja na opinię
Highly recommend this family business. Samples arrived really quickly, great customer service, friendly professional installer (Jo) and good honest service provided throughout. My floor looks fab and... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Flooring Supplier and Manufacturer
Dane kontaktowe
95 Gleneagles Drive, PR2 7EU, Preston, Zjednoczone Królestwo
- 0333 050 7259
- sales@bamboofamily.co.uk
- bamboofamily.co.uk
2,7
Słaba
107 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od bamboofamily.co.uk
Many thanks for taking the time to review our service 😀
Odpowiedź od bamboofamily.co.uk
Many thanks for taking the time to review our service 😀
Great product
Ordered three free samples of strand woven bamboo. They arrived sooner than expected which was fabulous. Loved the finish of the products we had chosen .
Look forward to making a decision of our samples.
9 lutego 2021
Odpowiedź od bamboofamily.co.uk
Many thanks for your kind review. If we can be of further assistance please get in touch. Cheers 😀
Fantastic product and customer care
Fantastic product and customer care. Our kitchen looks amazing!
2 lutego 2021
Ordered some free samples which were…
Ordered some free samples which were sent promptly, and were of good quality. Not the shade that I needed, but otherwise I would have been happy to purchase this flooring
26 stycznia 2021
amazing quality fast delivery of samples
23 stycznia 2021
Sample delivered on time
Sample delivered on time. Quality of Bamboo is clearly visible.
18 stycznia 2021
Odpowiedź od bamboofamily.co.uk
Hi Tania, thank you very much for your review. We noticed that you have given us a 4* review. Is there anything we can do to make this a 5* review? Your feedback is extremely valuable to our business and we're proud of the service we offer.
Contemporary chic.
We were very pleased with the sample and loved the colour in particular. The strand version looks clean and chic very much in line with the contemporary look we are trying to achieve.
14 stycznia 2021
Odpowiedź od bamboofamily.co.uk
Many thanks for your review its very useful 😀
Quick delivery of beautiful samples
Quick delivery of beautiful samples - will most probably go with this company
7 stycznia 2021
Odpowiedź od bamboofamily.co.uk
Many thanks for your review if you need anything else please get in touch 😀
Great product very high quality .
23 grudnia 2020
Odpowiedź od bamboofamily.co.uk
Thanks Eddie for your review much appreciated 👍
Odpowiedź od bamboofamily.co.uk
Many thanks for your review it's much appreciated Cheers.
Great service and a great product
Great service and a great product. The bamboo flooring looks fantastic. A special mention to Joe who wa really helpful..
10 grudnia 2020
Odpowiedź od bamboofamily.co.uk
Many thanks for your review. We are happy you like your new floor.
Odpowiedź od bamboofamily.co.uk
Many thanks for your review.
Very helpful and polite service
Very helpful and polite service. They even reminded us there were the Black Friday offers were coming up and to wait!
4 grudnia 2020
Odpowiedź od bamboofamily.co.uk
Many thanks for your review it's our pleasure hope everything goes well 😀
Great customer experience
Great customer experience, great after sales support and beautiful product. I got the Bamboo natural solid floor and it does look amazing, no issues with the quality in any of the boxes.
27 listopada 2020
Odpowiedź od bamboofamily.co.uk
Many thanks for your review we are glad you like your new floor 😀
Great product and easy to install
Great product and easy to install, if not a little fragile before it is installed. 4* given as some planks were damaged, but they were great in replacing a pack free of charge. Would definitely recommend.
20 listopada 2020
Odpowiedź od bamboofamily.co.uk
Many thanks for your review and feedback it's strange that some planks were damaged. We will keep an eye out for this as we have not had this feedback before 😀
Fast delivery and quality of the…
Fast delivery and quality of the flooring is good!
18 listopada 2020
Odpowiedź od bamboofamily.co.uk
Thank you Emma! If you need further information then please contact us!
Very good service all round Service
Send out samples really fast.
We looked at lots of sites selling Bamboo but they seemed to be the best to me. I have ordered from them before and had great experience/
very professional service
16 listopada 2020
Odpowiedź od bamboofamily.co.uk
Thank you for your excellent feedback David. We’re confident you’ll love this order just as much as your first order!
Great product, great customer service
A great product backed up by superb customer service. We asked for a number of product samples which were made available immediately. After making our choice, the boards were delivered early the next day as promised.
The flooring was easy to lay, with each individual plank just clicking into place followed by a light tap down with a rubber mallet. The joins are barely visible resulting in an excellent finished floor.
We are now considering laying a similar floor in the conservatory and main living rooms.
Highly recommended.
13 listopada 2020
Odpowiedź od bamboofamily.co.uk
That you got your feedback Phil and we’re over the moon you love your flooring! If you have any questions then please contacts us. Thank you.
Doświadczenie Trustpilot
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