baiia.com.au Recenzje 

874
•
Wynik TrustScore: 4 na 5

4,2

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Beautiful designs and quality. Lovely customer service. If between sizes though, go bigger I suggest. Very tight fit first few wears.

Oceniono na 1 z 5

Poor customer service They either don’t respond to your email or respond with a standard response not addressing any of the issues raised in the email. I paid $300 for swimwear that does not suit me... Zobacz więcej

Oceniono na 4 z 5

Have eyed this company for so long so I decided to splurge on it!! Definitely feel like the wrap swimsuit is one of the most flattering pieces of swimwear I've ever tried but it was soo tight to put o... Zobacz więcej

Oceniono na 5 z 5

I’ve only just discovered Baiia, and I’m already obsessed with the brand’s whole vibe! The designs are so elegant, timeless, and empowering — exactly what I love in swimwear. I haven’t purchased yet,... Zobacz więcej


Dane kontaktowe

4,2

Dobra

Wynik TrustScore: 4 na 5

874 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,2

Wszystkie recenzje

(874)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 85

Napisz recenzję
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Oceniono na 1 z 5

Huge Risk with Poor Fit & Unhelpful…

Huge Risk with Poor Fit & Unhelpful Policies. I took a chance on Baiia swimwear not once, but twice, and both times ended up deeply disappointed and out of pocket by around $300. A few years ago, I bought Baiia and was really disappointed, all I wanted a refund as they didn't fit well at all, despite following their sizing guidelines closely. They refused a cash refund and only offered a store credit voucher after I paid return shipping. I held onto the credit and kept an eye on their new styles for over a couple of years, hoping things would improve. Fast-forward to their recent Boxing Day sale (a modest 20% off), and with my body having changed somwhat in the meantime, I decided to try again. I followed their sizing chart and recommendations to the letter, a size 10 was the recommended size, yet again, the fit was terrible: uncomfortable, unflattering, and nothing like what I'd hoped for based on their marketing. When I contacted customer service to return for credit (as before), they flatly refused, stating that sale items are final sale with no returns or credits allowed, even for change-of-mind or poor fit. Their styles haven't evolved in years, so if the sizing/fit doesn't work for you the first time, it's unlikely to magically improve. The quality of the fabric might be decent for some body types, but the firm, compressive fit they promote is extremely hit-and-miss and for many of us, it's just painfully off. Combined with their strict no-refund policy (only store credit at best, and nothing on sales), this brand feels like a huge gamble with very expensive consequences. Buyer beware: If you're considering Baiia, think very carefully. You're taking a huge risk on fit, and if it doesn't work out, you could easily lose your money as I have with little to no recourse. There are plenty of other quality swimwear options out there that actually prioritise a positive customer experience. Unfortunately, I won't be giving them a third chance and will be leaving these items at the Op Shop.

3 stycznia 2026
Opinia niezależna
Oceniono na 1 z 5

I received the wrong size for my order…

I received the wrong size for my order (Size 4) and requested a refund. According to their policy, refunds are allowed if the size received is incorrect, yet they claimed I could only receive a store credit.

I never requested a store credit, and my email sent on December 21 received no response, even though their holiday period starts only on December 25. In fact, since December 18, I have received no reply to any of my emails.

I have been contacting them consistently since December 10, but all responses are automated or sales-focused, with no effort to provide proper consumer support.

Customer service is unhelpful and unresponsive, and I am still waiting for a proper resolution.

If this issue is not resolved, it may be reported to Fair Trading (state consumer protection office) or ACCC (Australian Competition & Consumer Commission), which oversee consumer rights in Australia.

10 grudnia 2025
Opinia niezależna
Oceniono na 1 z 5

Very unflattering

These swimmers are very unflattering if you have loose skin from pregnancy/c section. The flap is clearly visible.

21 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

Functional and beautiful!

I love that it’s so functional but looks elegant and smart. I am a mum of 2 kiddos so relaxing at the beach isn’t my time just yet but it is so comfortable and support while splashing in the waves and chasing my babes around.

6 września 2025
Opinia niezależna
Oceniono na 1 z 5

Bought a bather set

Bought a bather set, bathers and wrap. Bathers were tight, but doable as they were bathers, but and the colour faded as it was having to stretch too much and I don't think any size would help this, either way I thought I will just send back for a bigger size and be happy with the set as the wrap dress was fine. Well no refunds only exchanges (for a $300 pair of bathers) wouldn't be a problem except, I was going on holidays the week after, not enough time to get them back and a new pair shipped (lets not forget we have to pay shipping each time). Anyway, sent back and now they don't have the package, so hopefully they find it, if not, nothing! The items I spent $600 on are now on sale for like $150! So there is that too.

1 listopada 2025
Opinia niezależna
Oceniono na 1 z 5

WORST BATHERS AND SERVICE EVER

What a nightmare 😭 Buyer beware NO REFUNDS. (they will exchange but all their stuff is crap) I decided to splurge on bathers for myself (never spent so much before) before a trip to Greece. I measured myself according to the guidelines and got advice from a 'fitting specialist' because I am usually a 12 and the size guide was saying to order a size 8 and 10 🤪 They arrived, wayyyy too small and tight so I sent them back (at my expense) with just enough time before my flight. The next set arrived and they were STILL too small. So I had to go to Swimwear galore where I found beautiful bathers I COULD TRY ON and for only $100 instead of $300. Of course I couldn't get a refund so had a bigger size shipped (again at my expense despite the fact their sizing advice is wonky AF) They are ok but gape at my butt and ARE NOT worth the money AT ALL. I was also given a 'free' kaftan for spending such a stupid amount of money and it is the most hideous thing..it's literally plastic and sweaty and like a plastic bag. The fact they will exchange their items but not refund speaks volumes.

25 października 2025
Opinia niezależna
Oceniono na 2 z 5

Not the best customer service from an Aussie business

I’m still waiting on my exchange to be sent out; I would have thought they would prioritise orders placed and exchanged prior to their Black Friday sales going live but sadly not and they haven’t responded to email as well.
This is really not the best first experience with this company nor is it great customer service either. I understand small Aussie business and all however I have had incredible service from Aussie businesses both bigger and smaller than this so feel like a business can’t always play that card.
Also, having to pay a further $10 for shipping back to the store just for an exchange was quite a rude shock OUCH!

13 listopada 2025
Opinia niezależna
Oceniono na 1 z 5

Sizing does not match their website

Sizing does not match their website. To exchange you have to pay another $20+ return shipping! No refunds if you're inbetween sizes and they are ONLY available on line so you can not try before you buy. Such a waste of money. Incredibly uncomfortable swim suit. Not great quality. Has a saggy cro tch even when I went down TWO sizes. So annoyed

1 listopada 2025
Opinia niezależna
Oceniono na 5 z 5

These suits are miracles

These suits are miracles. They hold everything in and make me feel so good. I bought two different suits but feel like I have 6 between them being reversible and interchangeable.

20 listopada 2025
Opinia niezależna
Oceniono na 5 z 5

Everyone asks where I got them from!

I have the basicilia green and I always get asked where my swim suit is from! Very flattering and excellent tummy control past partum. So many ways to wear the same swimsuit 😍

13 listopada 2025
Opinia niezależna
Oceniono na 5 z 5

Love this brand..

Love this brand... I have one pair of swimmers but never feel like it's just one.. versatile and feminine ... Makes me feel comfortable when in swimwear (which doesn't happen much) because it is cut to flatter your body

9 listopada 2024
Opinia niezależna
Oceniono na 5 z 5

I’ve only just discovered Baiia

I’ve only just discovered Baiia, and I’m already obsessed with the brand’s whole vibe! The designs are so elegant, timeless, and empowering — exactly what I love in swimwear. I haven’t purchased yet, but I’ve been scrolling through the site and reading reviews, and the quality and versatility look incredible. I can already tell this brand is going to be one of my new faves, and I can’t wait to place my first order soon and start creating some stunning content in their pieces! 💕

8 listopada 2025
Opinia niezależna
Oceniono na 1 z 5

Their policy is store credit only if…

Their policy is store credit only if the product is not suitable and from an exchange of emails there is no exception. The costumes are expensive, they aren’t suitable for all women and their product catalogue to spend the store credit is extremely small. Far too much risk dealing with this boutique.

27 października 2025
Opinia niezależna

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