BAD Workwear Recenzje 256

Site is good and easy to use. That’s where the good stops however! Ordered trousers and I received someone else’s order so emailed “support” advising I had received someone else’s order and told to start returns procedure, going through the returns it states I was being charged for “handling” of return. Emailed back and asked why I was being charged when I never even got the item I purchased so they asked for information and they would cancel the handling fee, great! As of yet I’ve only being refunded my amount minus the handling fee and no answer from support anymore

I have had a pair of work boots for over 18 months. Absolutely fantastic. Hardly ang sign of wear.
Two pairs of shorts. I find robust and good quality.
I ordered a T-shirt that was too small. No hassle with the return and replacement, communication via email was spot on.
Orders can take a little longer than one is used to with Amazon prime. However this is understandable.
Can’t recommend highly enough.

Bought the "waterproof" Hoodies. All I can say is, Victoria ice and Queensland rain must have very different attributes than their Scottish equivalent.
Two base layers and they dont cut it for warmth below 12⁰C.
As for waterproof? Mildly water resistant at best. Not good enough for an outdoor site. If your running from the canteen to your car, it'll be fine.
Oh and "Express" delivery sucks. It comes with 2 day delivery, but that's on this side. It lies in Oz for a week before that.
I won't be buying again.

Bought a pair of shorts ripped between the legs in just under a month, they sent out a new pair and they failed the same way in just under 2 months, and im now past warranty, poor quality product, not worth the money

They charge you £10 to refund your original payment method when returning.
Trousers come up too small on waist
Waterproof hoody is to thin for the expense it won’t keep you warm in uk winter so I decided to send that back too.
Despite not being fit for purpose I cant believe they charge for a refund if you won’t accept a voucher. Avoid

Products look great on delivery & first wear but….. Bad Workwear — the name says it all (should be "really bad Workwear")
I’ve bought several items from Bad Workwear over the past year — including work trousers, boots, and jackets — and unfortunately, the name has turned out to be entirely accurate.
BAD WOMENS 925™ Work Pants: After only a few wears, the waistband stitching came apart completely. It wasn’t wear and tear — it was simply bad manufacturing.
Boots: Fell apart within weeks.
Jacket: The Velcro at the cuffs detached after three washes, and every jacket zip I’ve bought from them becomes stiff and unusable after a few washes.
When I contacted customer services (politely, with photos and order details), they dismissed the issue because my “3-month manufacturers warranty” had expired — despite the trousers being less than four months old and clearly defective.
For anyone else in the UK: please be aware that a store’s warranty does NOT override your legal rights.
Under the UK Consumer Rights Act 2015, products must be of satisfactory quality, fit for purpose, and as described.
If a fault appears within the first six months, it’s legally presumed to have been present at the time of sale unless the retailer can prove otherwise. That means it’s their responsibility — not yours — to put it right.
Bad Workwear’s refusal to repair, replace, or refund is not just poor service — it’s a breach of UK consumer law.
Will be going to Trading Standards and contacting my bank for a chargeback.
In short: Bad by name, bad by nature, and bad at customer service.
Avoid.

Terrible company. Ordered 2 items for my brothers birthday. Waited 2 weeks for delivery, company proceeds to state delivered, refuses to provide proof and now ignoring emails.

Do not buy from these people. I have issued a charge back via my bank that has been accepted. Should have checked the reviews before I purchased. So much online about these scammers.

Awesome work boots and bamboo socks x3
So comfortable I have been wearing these boots all day since they arrived this morning
Ordered boots last mid week and they arrived to my door on Tuesday To Western Australia under $100 for quality work boots under $30 for quality bamboo socks definitely add socks for free delivery over $100
Will definitely buy again thank you Bad workwear

Recently purchased a hoody to be shipped to the UK.
It arrived within 7 days, I ordered a large, seems a good fit.
Cozy and warm, haven't had it wet yet too yet, which is the whole purpose of the purchase.
Cannot fault the sales team and the shipper

I have ordered boots from them over three business days ago and they still haven't got shipped. Not happy because they said delivery is within 2-5days. They need to update their sales information asap

I bought a pair of work shorts at my usual size (M) and they were far too small. I returned them and got a pair of size L. They sort of fitted but fitted like a sack of potatoes. I cant get them to stay on, always hitching them up! They are too short and very uncomfortable.
To their credit, they seem solid enough and the service was good. But the product is just bad fitting!

Return policy is torture, they have AI generated emails that confuse you. Proper torture

If I could put 0 I would ! I bought for 230$ of close size 10 for women and I could put 2 me in those clothes looks like they have been made for men and the joke is I have to pay 10$ to send it back never again !!! Bad quality bad sizing nothing is right I could have had the same at Kmart !!

Work pants shrunk so much after first wash I can’t even get my legs into them. Of course, zero response from the company.

Had an advert sent to me, l needed some new work trousers so I took a look. Every single item I clicked on in my Size was out of stock. Complete waste of time looking on there Website, don't bother.

Ordered from them almost 2 weeks ago, no shorts have arrived, no working shopping number. Ignored 5 emails I sent, finally left a bad review, got an email within the hour, replied. Been ignored again since.

If I could them zero stars on customer service I would .

After weeks of waiting for products that supposedly take 5 days to deliver I still haven’t received them. So cannot comment on product quality .

I wish I had found the reviews before buying .

There is absolutely no customer service, I was sent the wrong size boots and now cannot get hold of anyone nor will they respond to emails. Its an absolute joke!!! Definitely would not recommend.

Where is my refund you promised? Don't use this lot. They send the wrong item. Fail to exchange saying it is out of stock. Promise refunds but don't pay. 5 weeks now! Terrible.