Back2 International Ltd Recenzje 

1741
•
Wynik TrustScore: 5 na 5

4,9

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I have lived with lower back pain for the best part of 20 years and have experienced sciatica for the first time in the last 6 weeks. To say I am rather particular with my seating is an understatement... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Excellent service. Martin was very knowledgable when i visited the warehouse, great communication over email, timings for delivery were accurate and the chair is fantastic! No more back and lumbar pai... Zobacz więcej

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Oceniono na 5 z 5

Item still not received by person needing it, although ordered on 3.3.26. Sent to wrong address in error although delivery address clearly given. Little in the way of apology from the compa... Zobacz więcej

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Oceniono na 5 z 5

Back2 International sells quality desk chairs & desks that provide sufficient adjustments for good posture & comfort for long-term use. There are discounts on some of their items. I recently bought a... Zobacz więcej

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Informacje dotyczące firmy

  1. Meble biurowe
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  3. Dostawca sprzętu biurowego
  4. Hurtownia artykułów biurowych
  5. Sklep meblowy
  6. Sklepy z artykułami biurowymi

O Back2 International Ltd

Napisane przez firmę

Shop Back2 Office Chairs & Desks

Shop Sit-Stand Desks

Shop Herman Miller Chairs & Desks

Shop HAG Capisco Chairs

Shop Humanscale Chairs

Shop RH Logic Chairs

Contact Back2


About Back2.co.uk

Back2 is an authorised dealer of many world-renowned office furniture brands, such as Herman Miller, Humanscale, HAG, RH, Okamura and many more. We are the UK's leading supplier of ergonomic office chairs for the home and the workplace. We also supply the best range of standing desks from Lavoro to Nowy Styl.

For over 30 years, we have helped home offices and companies of all sizes by providing ergonomic chairs, standing desks and DSE assessments. This result has been proven to cut down the cost of work-related absence caused by poor ergonomic setups.

Whether you are looking for Herman Miller, HAG, ergonomic, or desk chairs, explore our range of products today. We also provide the best range of desks and chairs for children to help them study in the correct posture.


Why Choose Back2.co.uk?

Authorised Dealer

We are an authorised dealer of Herman Miller, HAG, Humanscale, Okamura, RH, Lavoro, Luxy, Moll and many international brands that promote ergonomics and wellbeing.

Fast Delivery

Most of our products are in stock and ready to ship anywhere in the UK by either our in-house delivery or third-party couriers, so you will get your item within 1-14 days.

Price Match Promise

We know we have the best online prices on all our popular products. If you find it cheaper elsewhere, we promise to match the price or make it cheaper.

Sound and Friendly Advice

All our staff are trained in display screen equipment and have years of product knowledge. We can advise on what chairs would work for you and what would help with your posture.

Dane kontaktowe

4,9

Doskonała

Wynik TrustScore: 5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(1741)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 34

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Back2 the drawing board

Ted Boyle (Edward) the company director took it upon himself to provide support when I had an issue where parcel force failed to deliver my office chair. Initially his and his team’s service was good, he promised to look into things and send a replacement chair.

Parcel force had quite clearly delivered it to the wrong address and to the wrong gender of person. They did not obtain a signature or name or even manage to capture identifying features beyond that of a woman’s body they delivered to in the “proof of delivery” picture. No door number, no face, no name.

After a few weeks Ted unpleasantly and quite rudely insinuated that I had something to do with the missing parcel today despite him having access to the above information.

I understand that questions must be asked when a parcel is missing but these questions became excessive, repeating questions that were asked on the day the parcel was missing and becoming more and more accusatory.

I don’t blame Back2 for the missing parcel. And was happy to work with them until Ted became involved and provided poor service and basically accused me of a crime.

I wish I had just ordered directly from Herman Miller.

30 sierpnia 2024
Opinia niezależna
Logo Back2 International Ltd

Odpowiedź od Back2 International Ltd

We are truly sorry to learn of your recent experience with our company and the issues you encountered with the delivery of your order.

Your order was misdelivered by Parcelforce, and we understand that you don't accept the proof of delivery they supplied.

Please be assured that it is never our intention to upset you. A replacement was organised, but you rescheduled and declined on delivery. A full refund has been processed.

We apologise that we fell short of our usual high standard on this occasion. Should you have any further concerns or queries, please do not hesitate to contact us.

Oceniono na 5 z 5

Office Chair Order

No problems, order was delivered on time and in good condition as described.

19 sierpnia 2024
Logo Back2 International Ltd

Odpowiedź od Back2 International Ltd

Hi and thank you for leaving us a review. We are glad that we were able to meet your expectations and hope the item keeps you comfortable and supportive for many years to come

Oceniono na 5 z 5

Prompt service and great product

Prompt service and delivery driver helped assemble chair which was an unexpected bonus!

21 sierpnia 2024
Logo Back2 International Ltd

Odpowiedź od Back2 International Ltd

Hi and thank you for leaving us a review. We are glad that we were able to meet your expectations and hope the item keeps you comfortable and supportive for many years to come

Oceniono na 5 z 5

Excellent Customer Service

Back2's customer support when choosing the right desk chair for my home-office was second to none. I reached out to a couple of companies as I wanted to get it right. Martin answered all my questions and explained his recommendations clearly so I could make an informed choice. I am delighted with my new chair and my only problem is keeping the rest of the family off it, so I get a look in! Perhaps there will be some more orders from us soon.

18 sierpnia 2024
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Odpowiedź od Back2 International Ltd

Hi and thank you for leaving us a review. We are glad that we were able to meet your expectations and hope the item keeps you comfortable and supportive for many years to come

Oceniono na 5 z 5

Exceptional customer service

Exceptional customer service

14 sierpnia 2024
Logo Back2 International Ltd

Odpowiedź od Back2 International Ltd

Hi and thank you for leaving us a review. We are glad that we were able to meet your expectations and hope the item keeps you comfortable and supportive for many years to come

Oceniono na 5 z 5

Showroom Model purchase

Great experience, offered an amazing deal on a showroom piece with quick delivery and excellent packaging

26 czerwca 2024
Opinia niezależna
Logo Back2 International Ltd

Odpowiedź od Back2 International Ltd

Hi and thank you for leaving us a review. We are glad that we were able to meet your expectations and hope the item keeps you comfortable and supportive for many years to come

Oceniono na 5 z 5

Speedy delivery

Speedy delivery, great range of products and competitive prices

23 lipca 2024
Logo Back2 International Ltd

Odpowiedź od Back2 International Ltd

Hi and thank you for leaving us a review. We are glad that we were able to meet your expectations and hope the item keeps you comfortable and supportive for many years to come

Oceniono na 5 z 5

Excellent value and service

Really happy. Great chair, great price, fast delivery. Good service on phone. Top notch!

15 lipca 2024
Logo Back2 International Ltd

Odpowiedź od Back2 International Ltd

Hi and thank you for leaving us a review. We are glad that we were able to meet your expectations and hope the item keeps you comfortable and supportive for many years to come

Oceniono na 5 z 5

Fast delivery with no issues.

Fast delivery with no issues.

8 lipca 2024
Logo Back2 International Ltd

Odpowiedź od Back2 International Ltd

Hi and thank you for leaving us a review. We are glad that we were able to meet your expectations and hope the item keeps you comfortable and supportive for many years to come

Oceniono na 5 z 5

Fantastic chair

Fantastic chair, really well made, delivered quickly. Highly recommend

6 lipca 2024
Logo Back2 International Ltd

Odpowiedź od Back2 International Ltd

Hi and thank you for leaving us a review. We are glad that we were able to meet your expectations and hope the item keeps you comfortable and supportive for many years to come

Oceniono na 5 z 5

First Class (Quality & Price)

Did my research and found the chair I was after. Then I found Back2 who were first rate and got the HM Mirra 2 for a great deal - very 5 star happy!

6 lipca 2024
Logo Back2 International Ltd

Odpowiedź od Back2 International Ltd

Hi and thank you for leaving us a review. We are glad that we were able to meet your expectations and hope the item keeps you comfortable and supportive for many years to come

Oceniono na 5 z 5

Ordered a Hag office chair

Ordered a Hag office chair , the chair came really quickly , well packaged and in perfect order

1 lipca 2024
Logo Back2 International Ltd

Odpowiedź od Back2 International Ltd

Hi and thank you for leaving us a review. We are glad that we were able to meet your expectations and hope the item keeps you comfortable and supportive for many years to come

Oceniono na 5 z 5

Top Notch Service & Product

Fantastic service, Back2 called the day after placing order and accommodated the delivery with my working hours which meant the chairs arrived at 6.15am! Chair works brilliantly- just what we needed ☺️

30 czerwca 2024
Logo Back2 International Ltd

Odpowiedź od Back2 International Ltd

Hi and thank you for leaving us a review. We are glad that we were able to meet your expectations and hope the item keeps you comfortable and supportive for many years to come

Oceniono na 5 z 5

Prompt reply and quick delivery!

Prompt reply and quick delivery!
Everything was as ordered. Delivery was 2 days after placing the order and in the timeslot provided beforehand. It would be even better if they had taken my old chair away for recycling.....

15 czerwca 2024
Logo Back2 International Ltd

Odpowiedź od Back2 International Ltd

Hi and thank you for leaving us a review.

Regarding taking old chairs, we understand this. However, due to several previous orders recalling for their old chairs back, we have decided to remove this service.

However, we are glad that we were able to meet your expectations and hope the item keeps you comfortable and supportive for many years to come

Oceniono na 5 z 5

Nothing but good

It was easy to order. The wedge arrived promptly and was high quality and exactly what I wanted.
Nothing but good.

28 maja 2024
Logo Back2 International Ltd

Odpowiedź od Back2 International Ltd

Hi and thank you for leaving us a review. We are glad that we were able to meet your expectations and hope the item keeps you comfortable and supportive for many years to come

Oceniono na 5 z 5

Great communication

Great communication, easy to order and delivery on time. Brilliant quality of furniture.

20 maja 2024
Logo Back2 International Ltd

Odpowiedź od Back2 International Ltd

Hi and thank you for leaving us a review. We are glad that we were able to meet your expectations and hope the item keeps you comfortable and supportive for many years to come

Oceniono na 5 z 5

Cheapest on the market

Cheapest on the market, quick delivery.

27 kwietnia 2024
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Odpowiedź od Back2 International Ltd

Hi and thank you for leaving us a review. We are glad that we were able to meet your expectations and hope the item keeps you comfortable and supportive for many years to come

Oceniono na 1 z 5

Not a serious company

I have ordered 2 Moll desks for my daughters , it says 4 to 6 weeks on the website. it has been 8 weeks. If you don't chase them up they will never get back to you and give you an update. We kept calling them, they kept saying that delivery will be next week but not guaranteed, so we keep waiting. They have no shame.

10 marca 2024
Opinia niezależna
Logo Back2 International Ltd

Odpowiedź od Back2 International Ltd

Thank you for bringing this to our attention. We are sorry that we have failed to meet your expectations.

We do apologise that there has been a delay in the delivery of your order. Please note that the 4-6 weeks lead time is estimated, as the items are coming from Germany.

However, we are sorry that we have not kept you informed. We pride ourselves on providing the best customer service and we will look into this for you.

If you have any issues, please do not hesitate to contact us.

Oceniono na 5 z 5

Well-stocked and extremely fast…

Well-stocked and extremely fast shipment - chair arrived on the second day after the order was placed.

11 maja 2024
Logo Back2 International Ltd

Odpowiedź od Back2 International Ltd

Hi and thank you for leaving us a review. We are glad that we were able to meet your expectations and hope the item keeps you comfortable and supportive for many years to come

Doświadczenie Trustpilot

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