Back2 International Ltd Recenzje 

1741
•
Wynik TrustScore: 5 na 5

4,9

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I have lived with lower back pain for the best part of 20 years and have experienced sciatica for the first time in the last 6 weeks. To say I am rather particular with my seating is an understatement... Zobacz więcej

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Oceniono na 5 z 5

Excellent service. Martin was very knowledgable when i visited the warehouse, great communication over email, timings for delivery were accurate and the chair is fantastic! No more back and lumbar pai... Zobacz więcej

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Oceniono na 5 z 5

Item still not received by person needing it, although ordered on 3.3.26. Sent to wrong address in error although delivery address clearly given. Little in the way of apology from the compa... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Back2 International sells quality desk chairs & desks that provide sufficient adjustments for good posture & comfort for long-term use. There are discounts on some of their items. I recently bought a... Zobacz więcej

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Informacje dotyczące firmy

  1. Meble biurowe
  2. również w kategorii:
  3. Dostawca sprzętu biurowego
  4. Hurtownia artykułów biurowych
  5. Sklep meblowy
  6. Sklepy z artykułami biurowymi

O Back2 International Ltd

Napisane przez firmę

Shop Back2 Office Chairs & Desks

Shop Sit-Stand Desks

Shop Herman Miller Chairs & Desks

Shop HAG Capisco Chairs

Shop Humanscale Chairs

Shop RH Logic Chairs

Contact Back2


About Back2.co.uk

Back2 is an authorised dealer of many world-renowned office furniture brands, such as Herman Miller, Humanscale, HAG, RH, Okamura and many more. We are the UK's leading supplier of ergonomic office chairs for the home and the workplace. We also supply the best range of standing desks from Lavoro to Nowy Styl.

For over 30 years, we have helped home offices and companies of all sizes by providing ergonomic chairs, standing desks and DSE assessments. This result has been proven to cut down the cost of work-related absence caused by poor ergonomic setups.

Whether you are looking for Herman Miller, HAG, ergonomic, or desk chairs, explore our range of products today. We also provide the best range of desks and chairs for children to help them study in the correct posture.


Why Choose Back2.co.uk?

Authorised Dealer

We are an authorised dealer of Herman Miller, HAG, Humanscale, Okamura, RH, Lavoro, Luxy, Moll and many international brands that promote ergonomics and wellbeing.

Fast Delivery

Most of our products are in stock and ready to ship anywhere in the UK by either our in-house delivery or third-party couriers, so you will get your item within 1-14 days.

Price Match Promise

We know we have the best online prices on all our popular products. If you find it cheaper elsewhere, we promise to match the price or make it cheaper.

Sound and Friendly Advice

All our staff are trained in display screen equipment and have years of product knowledge. We can advise on what chairs would work for you and what would help with your posture.

Dane kontaktowe

4,9

Doskonała

Wynik TrustScore: 5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(1741)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 34

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Excellent experience from order to…

Excellent experience from order to delivery

25 września 2025
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Odpowiedź od Back2 International Ltd

We’re thrilled to hear that your ordering experience was smooth and enjoyable. We work hard to make our website user-friendly, and it’s great to know it’s paying off!

Oceniono na 1 z 5

My overall experience with this company…

My overall experience with this company has been disappointing.

After purchasing a chair, I received no updates for two weeks and had to chase them myself, only to be given next-day delivery with very little notice. When I realised the chair wasn’t right for me, I was told it was a “special order” and non-returnable, despite ordering a standard model. This was never made clear on the website.

The company’s public reply to my Google review was polite and promised a refund, but in reality, my request was denied and I was dismissed when I followed up. This inconsistency between their customer-facing statements and their actual handling of issues shows a lack of organisation and transparency.

Unfortunately, I can’t recommend them based on my experience.

21 sierpnia 2025
Opinia niezależna
Oceniono na 5 z 5

Excellent.

16 września 2025
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Odpowiedź od Back2 International Ltd

Thank you for the 5-star rating! We're thrilled to know you had a great experience. Your support means the world to us.

Oceniono na 4 z 5

It was good to go and see the chairs…

It was good to go and see the chairs and try them out. This was very important to me, you have to know how they feel & move. But the showroom is very small and I had hoped to see more chairs before making a decision.
The purchase went smoothly and the delivery guy was very quick & efficient.

1 września 2025
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Odpowiedź od Back2 International Ltd

Thanks so much for your thoughtful review! 🌟 We're really glad you had the chance to try out the chairs in person—there’s nothing quite like experiencing the comfort and movement firsthand, and we completely agree that it's an important part of making the right choice.

We hear you on the showroom size and selection. While we aim to showcase a curated range of models, we understand how helpful it would be to explore more options in one visit. Your feedback is invaluable, and it's something we're actively looking into as we plan future improvements.

We're also delighted to hear the purchase and delivery went smoothly—our team will be thrilled to know their efficiency made a difference.

Thanks again for sharing your experience. We hope you're enjoying your new chair, and if there's anything else we can do to help, just let us know!

Oceniono na 5 z 5

Excellent Okamura Contessa II chair + shop

Great online shop and expedient delivery service. I am very pleased with the excellent Okamura Contessa II office chair which is now an essential part of my home office as a full-time remote worker.

I've been using for nearly two months and now firmly believe everyone should invest in a proper office chair, especially knowledge workers or people who sit an inordinate amount of time for work. After having adopted the chair, I briefly got the chance to try the remastered Aeron (Herman Miller) at a local shop. Although it was just a brief trial, I much prefer the Contessa in terms of overall experience. Even though my work is just as unwieldy as before, I now always look forward to sitting at my desk if only to enjoy having a dependable chair.

The only issues I encountered were:
1) the tricky address look up system that the online shop relies on, which for some obscure reason did not recognise my home address -- surely a one-off incident
2) the ordered lumbar support which came with some delay, as my actual home address had not been corrected despite the initial mishaps with delivery

In all, I highly recommend Back2 International and the honest advice I received by phone.

21 sierpnia 2025
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Odpowiedź od Back2 International Ltd

Thank you so much for your detailed and honest feedback. We're truly glad to hear you appreciated our product range and delivery speed, and we’re sorry to learn that your experience wasn’t perfect this time.

We sincerely apologise for the missing lumbar support and the confusion caused by the address lookup issue. That’s certainly not the smooth experience we aim to provide, and we’re reviewing our systems to prevent similar mix-ups in the future.

Your point about visiting the showroom is well taken—while we understand the journey from the north can be quite a commitment, we always encourage customers to try chairs in person when possible, especially for something as personal as ergonomics. We’re grateful you gave us a try remotely and appreciate your understanding of the limitations.

We’ll ensure your return and refund are handled swiftly, and we hope to welcome you back in the future should you decide to explore our range again. Thank you once again for your kind recommendation despite the hiccups—it means a lot to our team.

Oceniono na 5 z 5

HÅG Supplied by Back2 - Only Way to go is Up!

We ordered HÅG Capisco 8107 Chair w/ Headrest - Paloma Dark Green 05851 - Silver Base £1,199. It arrived not quite as imagined but 100% special thanks to Back2 and Harvey Kempton for making good. Flokk / HÅG are clearly a really exceptional company. I've used a saddle chair for my art for a number of years but it is not a patch on this NEW HÅG Capisco. The great thing is that I can share it with my husband - his piano and my easel love a bit of compromise. I know it is a lot of money to spend but I truly think Back2 and HÅG have honestly got our backs! Thank you.

22 sierpnia 2025
Opinia niezależna
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Odpowiedź od Back2 International Ltd

Thank you so much for your kind words! We're thrilled to hear you had a great experience with our team. Providing excellent service is what we strive for every day, and it means the world to know we delivered. Looking forward to welcoming you back soon!

Oceniono na 5 z 5

Efficient and helpful delivery

Efficient and helpful delivery, with some very helpful advice

15 sierpnia 2025
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Odpowiedź od Back2 International Ltd

We truly appreciate your kind words! Delivering excellent service is at the heart of what we do, and it’s wonderful to know we hit the mark. Thanks for choosing us—we’re excited to have you back anytime!

Oceniono na 5 z 5

Good price and communciation

Good price, with good communication

15 sierpnia 2025
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Odpowiedź od Back2 International Ltd

Thank you for the amazing review! We’re so glad you had a great experience with us. Our team works hard to provide top-notch service, and your feedback lets us know we’re on the right track.

Oceniono na 5 z 5

Super efficient

Super efficient - they rang an hour after I ordered to see if they could deliver my chair straight away. Good prices too.

8 sierpnia 2025
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Odpowiedź od Back2 International Ltd

We’re so grateful for your review—thank you! It’s wonderful to hear that our service made a positive impression. We take pride in going the extra mile, and your feedback truly motivates us to keep doing just that.

Oceniono na 5 z 5

Great

Great pricing, fast delivery (except from the courier sending one chair to the wrong depot!) and hassle free ordering.

5 sierpnia 2025
Logo Back2 International Ltd

Odpowiedź od Back2 International Ltd

Thank you for the amazing review! We’re so glad you had a great experience with us. Our team works hard to provide top-notch service, and your feedback lets us know we’re on the right track.

Oceniono na 5 z 5

Excellent service and fast delivery

Excellent service and fast delivery

24 lipca 2025
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Odpowiedź od Back2 International Ltd

Your kind words truly motivate our team! We're delighted that you had a positive experience with our service. Thank you for your trust—we look forward to serving you again in the future!

Oceniono na 5 z 5

Great service

Great service, our place can be difficult to find and is often confusing for delivery drivers.

The company phoned us up establishing exactly where they needed to go and upon arrival checked again for the exact location and how to reach our door.

Excellent job Harry, wish other companies could be as thorough as you

9 lipca 2025
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Odpowiedź od Back2 International Ltd

We’re over the moon with your review! Knowing you’re satisfied is the best reward we could ask for. Thanks for being a part of our community—we can't wait to bring you more great experiences!

Oceniono na 4 z 5

Good product at a reasonable price…

Good product at a reasonable price compared to other options available, and it arrived very quickly. The only negative was that there were no instructions included - just a piece of paper with a QR code that said to input another code (which was not included) to access the instructions. Luckily the item was relatively easy to assemble with some help.

19 czerwca 2025
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Odpowiedź od Back2 International Ltd

A huge thank you for your kind review! It's customers like you who make all the effort worthwhile. We're thrilled that you had a great experience, and we hope to see you again soon!

Oceniono na 5 z 5

Nice chair!

I like the chair! It helps with my back pain.

6 czerwca 2025
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Odpowiedź od Back2 International Ltd

Your feedback means the world to us! We are so pleased to know that you’re happy with our product. Thank you for being a loyal customer—we look forward to continuing to exceed your expectations!

Oceniono na 5 z 5

I would highly recommend this service

I would highly recommend this service! I am just in the middle of moving into a new house and have been messed about with receiving the keys so I had a load of things and people outside awaiting delivery. Their driver Harry tried his most to deliver while calming me down on the phone and managed to get it in with a neighbour while we sort out the mess. Friendly, kind, thinking outside of the box Harry is more than just a delivery driver he was amazing!

20 maja 2025
Opinia niezależna
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Odpowiedź od Back2 International Ltd

Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with our product. Your satisfaction means the world to us, and we appreciate your support!

Oceniono na 5 z 5

I've used Back2 for years and they…

I've used Back2 for years and they alwasy delivered great service.

9 maja 2025
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Odpowiedź od Back2 International Ltd

Thank you so much for your wonderful review! We're thrilled to hear you had a great experience with us. Your satisfaction is our top priority, and we can't wait to serve you again soon!

Oceniono na 5 z 5

First class service.

First class service.

2 maja 2025
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Odpowiedź od Back2 International Ltd

Hi and thank you for leaving us a review. We are glad that we were able to meet your expectations and hope the item keeps you comfortable and supportive for many years to come

Oceniono na 5 z 5

First class service

Ordered a Herman miller office chair, which was competitively priced and promptly delivered. Excellent communication throughout and the item was delivered fully assembled.

28 kwietnia 2025
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Odpowiedź od Back2 International Ltd

Thank you so much for your wonderful review! We're thrilled to hear you had a great experience with us. Your satisfaction is our top priority, and we can't wait to serve you again soon!

Oceniono na 5 z 5

Brilliant all round

Brilliant all round. Fantastic chair and delivered quickly and without hassle. Thoroughly recommend.

23 kwietnia 2025
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Odpowiedź od Back2 International Ltd

Hi and thank you for leaving us a review. We are glad that we were able to meet your expectations and hope the item keeps you comfortable and supportive for many years to come

Oceniono na 5 z 5

Great service

Great service. Able to try out the chairs at the showroom. Delivery as arranged with a small delivery window as requested. Helpful in dealing with post delivery Qs, quickly and without problems.

23 kwietnia 2025
Logo Back2 International Ltd

Odpowiedź od Back2 International Ltd

Thank you so much for your wonderful review! We're thrilled to hear you had a great experience with us. Your satisfaction is our top priority, and we can't wait to serve you again soon!

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