I am blown away by the customer service of this company. I had an issue with a changing bag, and I had rapid, detailed, thoughtful personal responses for several days in a row, until the issue was re... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
This is my third Babymel bag and I absolutely love it! I went for the amber stroller bag this time, which is smaller than the previous ones BUT it's mighty and fits so much! I can fit 6+ nappies, wipe... Zobacz więcej
Fairly disappointed with the Eco Convertible Backpack to be honest! It is much smaller than it looks in the pictures, I'm genuinely wondering how I will actually fit everything in it! The colour is... Zobacz więcej
Reakcja na opinię
Absolutely thrilled with my Lola backpack. Amazing quality and stylish. I ordered it on pre-order and was provided updates on when the stock was due. After explaining I’m having my baby next week, Lis... Zobacz więcej
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Napisane przez firmę
An award winning range of changing bags and accessories. At Babymel we believe becoming a parent doesn't mean you have to compromise your style. So we have lovingly designed a range of changing bags for the modern parents of today. Oh, and we also have awesome backpacks and accessories for your mini-fashionistas! We also offer free delivery and returns to UK, EU and US*
Dane kontaktowe
Storksak Ltd, 1.37 The Greenwood Centre, 37 Greenwood Place, NW5 1LB, London, Zjednoczone Królestwo
- 02072842252
- info@babymel.co.uk
- babymel.com
4,5
Doskonała
555 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Babymel
Wonderful to hear that, thank you Valerie,
Babymel
Stylish and lightweight! The best bag!
This bag is the best I’ve seen and used! Besides it being very stylish, it’s lightweight and very easy to use! Perfect for days out with your little one!
6 lutego 2023
Odpowiedź od Babymel
Thanks so much Nazil,
Babymel
Odpowiedź od Babymel
Great to hear, thank you so much Catia,
Babymel
Lovely
Lovely, good quality bag. Wasn’t in stock initially but came quite quickly after I made the order.
24 lutego 2023
Odpowiedź od Babymel
Hi Gabby, thanks so much for your review,
Babymel
I want to give this experience 10…
I want to give this experience 10 stars!
I purchased the Babymel bag from Boots and it was sent to somebody else. When they received the bag they realised that the bottle insulator was not in the rucksack - how embarrassing! I tried to get Boots to sort the problem out and they were not helpful. However, I called the company and they issued a replacement for the missing bottle insulator straight away. Without any of the fuss made by Boots. Thank you Lisa very much for lessening this embarrassment for me.
23 lutego 2023
Opinia niezależna
Odpowiedź od Babymel
Thank you so much Mythili, we really appreciate your review and kind words. Lisa is amazing, and I'm so happy we could help with this,
Babymel
Odpowiedź od Babymel
Thanks so much for your review Rosemary,
Babymel
Quality backpack
Quality backpack
Reasonable price also received 10% discount as signed up to newsletter
Quick delivery
13 stycznia 2023
Odpowiedź od Babymel
Hi Vicki, thanks so much for taking the time to review us,
Babymel customer service
Disappointed in this backpack for the…
Disappointed in this backpack for the price. It appears good quality and I have no issues with how it looks. However I’m not finding it to be practical. Much smaller inside than I imagined but the worst part is the straps! Wear it as a backpack and it slides off every minute. Myself and husband both have this issue whether we’re coats or a jumper. The straps need grips on them to keep them up so that’s another expense we’ll have to spare (for an already expensive bag) by trying to find an ‘add on’ solution to make the bag actually useable as a backpack that stays on your back.
29 stycznia 2023
Opinia niezależna
Odpowiedź od Babymel
Hi Rebecca, we're sorry you've been disappointed with the back-straps. We've rarely had this feedback, and we strive for our customers to be more than just satisfied with their Babymel bag. If you want to email us at info@babymel.co.uk we will do our best to assist,
Babymel customer service
Fab bag
Fab bag. Very well made and looks so classy. Favourite bit is the side pocket with the opening for wipes. Great idea. Love it, and have no problem recommending this bag.
27 stycznia 2023
Odpowiedź od Babymel
Thank you Barbara for such great feedback and taking the time to review us,
Babymel customer service
Odpowiedź od Babymel
Thanks so much Nina, we're delighted it's working well for you,
Babymel
Odpowiedź od Babymel
Thanks Zara, that's lovely to hear,
Babymel
Really pleased with the Babybag I…
Really pleased with the Babybag I ordered from Babymel, it arrived promptly and is good quality. I would recommend this company.
30 września 2022
Odpowiedź od Babymel
Thank you so much for leaving us a great review,
Babymel
Great bag
Lovely bag, great to have the straps to attach it to the pram. Quick delivery. Great value
10 listopada 2022
Odpowiedź od Babymel
Thanks so much Nadia, we really do appreciate you taking the time to review us,
Babymel
Stop asking me to review a product 2…
Stop asking me to review a product 2 months after I purchased it. If I wanted to review it I would do it straight away.
10 stycznia 2023
Odpowiedź od Babymel
Hi Jonny, apologies as I know the deluge of emails can be annoying. Reviews however mean a great deal to us as a small business,
Babymel customer service
Beautiful baby bag
Beautiful baby bag! So much space and handy compartments for bottles and wipes etc.. Really great quality! Thank you!
2 stycznia 2023
Really nice bag
Really nice bag, comfortable and enough compartments to put all kind of stuff. The only issue is the fastening for the top flap (not sure how its called) came off after first few times we used it.. luckily i managed to ge to it back in. But would expext it to last a bit longer for the price we paid..
Other than that a great bag and my husband dont mind wearing it as well 😊
24 grudnia 2022
Took a little while to arrive but great…
Took a little while to arrive but great product and best price.
25 listopada 2022
Odpowiedź od Babymel
Hi Hanna, thanks so much for your review,
Babymel
Great product good quality and just as…
Great product good quality and just as advertised
22 grudnia 2022
Odpowiedź od Babymel
Hi Rachael, thanks for leaving us your review,
Babymel customer service
Odpowiedź od Babymel
Hi Jessica, thanks for leaving us your review,
Babymel customer service
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.