Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I am blown away by the customer service of this company. I had an issue with a changing bag, and I had rapid, detailed, thoughtful personal responses for several days in a row, until the issue was re... Zobacz więcej

Oceniono na 5 z 5

This is my third Babymel bag and I absolutely love it! I went for the amber stroller bag this time, which is smaller than the previous ones BUT it's mighty and fits so much! I can fit 6+ nappies, wipe... Zobacz więcej

Oceniono na 3 z 5

Fairly disappointed with the Eco Convertible Backpack to be honest! It is much smaller than it looks in the pictures, I'm genuinely wondering how I will actually fit everything in it! The colour is... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Absolutely thrilled with my Lola backpack. Amazing quality and stylish. I ordered it on pre-order and was provided updates on when the stock was due. After explaining I’m having my baby next week, Lis... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z artykułami dla niemowląt
  2. również w kategorii:
  3. Sklep z produktami dla dzieci
  4. Sklep z torbami i walizkami
  5. Sklep z walizkami
  6. Sklep z walizkami i torbami

Napisane przez firmę

An award winning range of changing bags and accessories. At Babymel we believe becoming a parent doesn't mean you have to compromise your style. So we have lovingly designed a range of changing bags for the modern parents of today. Oh, and we also have awesome backpacks and accessories for your mini-fashionistas! We also offer free delivery and returns to UK, EU and US*


Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

555 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,5

Wszystkie recenzje

(555)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 0

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 3 z 5

I have the Babymel Robyn in Tan

I have the Babymel Robyn in Tan. Its a lovely looking bag made to a great quality but its currently in a pile waiting to go to a 2nd hand baby market. Unless you exclusively breast feed or are only planning on being out for a few hours and are able to prepare a feed, there isn't enough room in this bag. I have a reflux baby so have to make feeds fresh due to reflux milk. By the time I put my flask, Rapid Cool, bottles and formula pots there's little room left for much else. I have to pick between packing the changing mat or a change of clothes.

It's such a shame as I wanted to love this bag, but I've had to opt for a cheap £30 off Amazon that's double the size. And even if that breaks and I need to buy a new one it'll still only be the same price as 1 of these.

So my advice to other mums - you'll need a bigger bag especially if you're a formula mum.

12 sierpnia 2023
Opinia niezależna
Logo Babymel

Odpowiedź od Babymel

Hi Laura, we're sorry you've been disappointed with the size of your Babymel Robyn bag which is one of our best-sellers. We pride ourselves on outstanding customer service and want our customers to be really happy with their bag. Please get in touch at, info@babymel.co.uk and we will do our best to help, Babymel customer service

Oceniono na 5 z 5

Excellent customer service

We would love our changing bag were it not for the fact that there are four zippers on the main portion of the bag - this means that the zip is constantly separating like it would if it were faulty, and we are always needing to find ways to readjust the zips so that it does not pull apart. It's a real shame as otherwise we love the changing bag.

EDIT: Babymel was in touch immediately after this review - they confirmed the zipper was faulty and arranged for a replacement bag to be sent. Really excellent customer service - they have definitely secured a repeat customer!! Highly recommend.

6 czerwca 2023
Logo Babymel

Odpowiedź od Babymel

Dear Clara,
Thank you for your review, our Customer service team will be in touch to check the problem with the zipper.
Many thanks
Babymel Customer Care Team

Oceniono na 5 z 5

Easy to purchase website is easy to…

Easy to purchase website is easy to use, sent out very quickly and extremely happy with my new backpack!
Can’t fault this site will definitely be ordering from them again.

7 czerwca 2023
Logo Babymel

Odpowiedź od Babymel

Hi Polly, thank YOU so much! Babymel

Oceniono na 5 z 5

Very good quality products

Very good quality products. We have a backpack that is 4 years old and it still looks like new.

24 maja 2023
Logo Babymel

Odpowiedź od Babymel

Amazing! Thanks so much Gabriela for taking the time to review us, Babymel

Oceniono na 2 z 5

Nice bag but velcro straps keep undoing…

Nice bag but velcro straps keep undoing bag which is very annoying

28 maja 2023
Logo Babymel

Odpowiedź od Babymel

Thank you for taking the time to leave a review, we are sorry to hear you are having problems with the straps. Please look out for a email from our Customer service team who will be able to assist you.
Many thanks
Babymel Customer Care Team

Oceniono na 5 z 5

Great bag

Great bag exactly what I was looking for. My only slight issue is the straps twist when worn as a back pack.

20 maja 2023
Logo Babymel

Odpowiedź od Babymel

Hi Lauren, thanks so much for your review and feedback, Babymel

Oceniono na 5 z 5

I got the tote and stroller bag and I’m…

I got the tote and stroller bag and I’m really happy with my purchase. Both were lovely looking bags but big enough to meet my needs and delivery was really efficient as well

25 maja 2023
Logo Babymel

Odpowiedź od Babymel

HI Ruby, thanks so much for such a lovely review, Babymel

Oceniono na 5 z 5

Lovely bag

Lovely bag, found it easy to order, fast delivery, no hassle.

25 kwietnia 2023
Logo Babymel

Odpowiedź od Babymel

Thank you for your review Joanne, we really appreciate it, Babymel

Oceniono na 3 z 5

Fairly disappointed

Fairly disappointed with the Eco Convertible Backpack to be honest! It is much smaller than it looks in the pictures, I'm genuinely wondering how I will actually fit everything in it! The colour is also very different to the pictures. I ordered 'Aqua' which on the pictures looks more blue, but in reality it's very green.

I still think the wipes pocket, insulated bottle pouches and changing mat are great features, but I don't think it's worth the price based on the size and I am really disappointed it looks such a different colour to what's pictured.

1 czerwca 2023
Opinia niezależna
Logo Babymel

Odpowiedź od Babymel

Hi Rebecca, we're sorry your unhappy with your Babymel bag, as this is a very popular style. We offer free returns up to 30 days, please check our website for further information, or email us at info@babymel.co.uk, Babymel customer service

Oceniono na 4 z 5

Good product

Good product. Great convertible bag which is easy to use when you have your hands full. Nice materials used which gives it a luxurious feel. Would say its changing mat is a little small and not as padded as I’d hoped and also the zip design is fiddly to open and close with one hand.

1 maja 2023
Logo Babymel

Odpowiedź od Babymel

Hi Sam, thanks for taking the time to leave us your review and your feedback too, Babymel

Oceniono na 5 z 5

A lovely bag, water resistant, handy pockets

I'm really glad I purchased this bag, I like your ethics and its a super handy bag. Great pockets and I love the included changing mat!

27 kwietnia 2023
Logo Babymel

Odpowiedź od Babymel

Thank you so much Lauren for taking the time to leave us your review and lovely comments, Babymel

Oceniono na 5 z 5

Great bag

Great bag. Does everything the buyer wanted. Service good. No issues

26 marca 2023
Logo Babymel

Odpowiedź od Babymel

Thanks so much for your review Kate, Babymel

Oceniono na 4 z 5

Great service

Great service. The bag itself has a few drawbacks Vs the bag it replaced which was stolen. The attachment straps to the pushchair are fiddly and adjusting the straps to the bag is very difficult and impossible while wearing. The materials I doubt will match in time with one more susceptible to sun fade. Otherwise it looks great, quality zips and is easy to use

21 kwietnia 2023
Logo Babymel

Odpowiedź od Babymel

Hi Matthew, thanks for your review and your feedback, Babymel

Oceniono na 5 z 5

Good design and quality

easy to order online and the delivery is fast! good design, quality and bery spacious baby changing bag! Love it!

20 marca 2023
Logo Babymel

Odpowiedź od Babymel

Thanks so much for your review, Babymel

Oceniono na 5 z 5

Good service

Ordering and delivery was easy. Arrived in good time. My grand daughter chose the item, baby change rucksack, and was very pleased with it

14 marca 2023
Logo Babymel

Odpowiedź od Babymel

Thank you so much Deborah, Babymel

Oceniono na 5 z 5

Georgi Eco Convertible not great as a backpack

I have the Georgi Eco Convertible backpack and while I love the design, it’s not really fit for purpose as a backpack. The backpack straps are not that comfortable and the padded handle tends to pull through completely when worn on the shoulder, and is now torn and damaged because of that. I’m disappointed in the quality of this backpack.

UPDATE: I contacted customer service about the faulty backpack and was very happy with the service provided. The advisor first checked whether the backpack could be repaired (unfortunately it couldn't) and then sent me out a new backpack (and even let me swap for a different model), which arrived very quickly. Very good service.

5 maja 2023
Opinia niezależna
Logo Babymel

Odpowiedź od Babymel

Hi Sydney, we're sorry you've been disappointed. Please get in touch with us at info@babymel.co.uk and well be able to help further. Babymel customer service

Oceniono na 5 z 5

I love the bags from here

I love the bags from here, amazing quality and perfect for our days out. You can fit quite a lot in the bag, it’s great! Fast dispatch too and well packed.

13 marca 2023
Logo Babymel

Odpowiedź od Babymel

Hi Foxxie, thank you so, so much, what a great review,
Babymel

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej