My experience with refund in my last purchase was harrowing till Shradha finally came to my rescue and resolved a 2 week or maybe more issue in less that 20 min. Aza needs ppl like Shradha who... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The order process was really smooth via Whatsapp after viewing from website. Also the product order status was continuously received in Whatsapp. As requested per self convenience, the order was d... Zobacz więcej
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I bought a $400 outfit/ pre draped saree and the blouse is very short (did not even ask for the customization ). When I raised the query, all automated robotic and repeated questions and after wast... Zobacz więcej
Don was incredibly helpful and patient throughout the process. He took the time to answer all my questions and concerns, even going back and forth to get clarity on details about the outfit. I truly a... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep odzieżowy
- Suknie ślubne
- Sklep z sukienkami
- Dom mody haute couture
- Sklep z odzieżą męską
- Sklep z odzieżą damską
Napisane przez firmę
Aza curates the finest in Indian fashion and represents the pinnacle of modern luxury and service. Founded in 2005 by Dr. Alka Nishar, Aza has become a leading fashion authority in India. We envision bringing Indian craftsmanship to the forefront of global retail, and are committed to delivering an extraordinary shopping experience. Every season, our experienced merchandisers handpick the most fashion forward, trendsetting pieces from each designer’s latest collection, selecting outfits crafted in the most luxurious fabrics with flattering silhouettes and immaculate tailoring. Aza clients enjoy personalized attention from trained fashion consultants who help select and style each outfit. Aza houses an extensive range of bridal, couture and prêt collections for men and women, as well as accessories, footwear, and jewellery. Our boutiques carry the latest creations by India’s most prominent and acclaimed designers, including Manish Malhotra, Sabyasachi, Anamika Khanna, Anju Modi, Neeta Lulla, Varun Bahl, Rohit Bal, Gaurav Gupta, Rajesh Pratap Singh, Rahul Mishra & more.
Dane kontaktowe
Naman Midtown, A Wing, 18th Floor, Dr. Ambedkar Nagar, Senapati Bapat Marg, Elphinstone Road, Mumbai , 400013, Mumbai, Indie
- 12132135273
- contactus@azafashions.com
- azafashions.com
4,3
Doskonała
5 tys. recenzji
Odpowiada na 95% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Aza is amazing
Ordered several men’s items and it did not disappoint. The ease of ordering and quality of material is outstanding. Aza will be my number one website to order Indian outfits for men.
3 kwietnia 2026
Opinia niezależna
Odpowiedź od Aza Fashions
Hello Darshna,
Thank you for the amazing review! We truly appreciate your support and look forward to assisting you again soon.
Regards,
Aza Fashions
I wanted to change the size if my dress…
I wanted to change the size if my dress from Medium to Large and they said they would reach out the team for me and would try to see if they can do it for me. The respond was quick
3 kwietnia 2026
Opinia niezależna
Odpowiedź od Aza Fashions
Hello Mansi,
Thank you for the amazing review! We truly appreciate your support and look forward to assisting you again soon.
Regards,
Aza Fashions
Thank You, Sachin, for the smooth and helpful support.
Sachin from Aza customer care was extremely helpful throughout my order process. He made everything very easy and smooth, and assisted me properly with placing the order. He was patient, supportive and handled everything in a very professional way. I also shared my delivery concern with him as I need one of the outfit by 3rd May since I have to wear it on 4th May and he assured me that he will connect with the designer and update me on Monday. I really appreciate his effort, responsiveness, and helpful attitude. Very good customer support experience.
4 kwietnia 2026
Opinia niezależna
Odpowiedź od Aza Fashions
Hi Khushboo,
We're happy to hear that you had a positive experience. We appreciate your highlighting the support you received during your order process and that everything was handled professionally. Thank you for sharing your feedback.
Regards,
Aza Fashions
I had great shopping experience today
I had great shopping experience today, and thank u Ayesha for your assistance..
3 kwietnia 2026
Opinia niezależna
Odpowiedź od Aza Fashions
Hello,
We're happy you had a great shopping experience and appreciate your acknowledgment. We look forward to assisting you again in the future!
Regards,
Aza Fashions
Minimal communication communications
Minimal communication communications. Only automation answers, including in the app since I purchased this in the United States and not in India it was very frustrating. I also received a traveling kit that I did not choose, but had to pay for the outfit is absolutely gorgeous, but some of the stitching is already falling out for example, the hook latch on the jacket and the waist line.
25 lutego 2026
Opinia niezależna
Odpowiedź od Aza Fashions
Hello Naomi,
This is certainly not the experience we intended for you. We regret any inconvenience caused.
We have reached out to you on WhatsApp. Please check and revert so we can assist you further.
Regards,
Aza Fashions
Odpowiedź od Aza Fashions
Hi Maneesha,
We're glad you found our service quick and helpful! Thank you for your feedback; we appreciate it.
Regards,
Aza Fashions
Excellent customer service
I had a wonderful experience ordering an outfit for my husband for an upcoming event. Ayesha reached out right away to confirm if early delivery was possible and gave me a quick update. She was incredibly responsive and made the entire ordering experience smooth and stress-free. I really appreciate her excellent customer service and efficiency. Thank you, Ayesha!
3 kwietnia 2026
Opinia niezależna
Odpowiedź od Aza Fashions
Hi Shinali,
We're happy you had a wonderful experience ordering for your husband's event. We appreciate your positive feedback on the smooth and stress-free ordering process. It's great to hear that our team's responsiveness was helpful. Thank you for your support!
Regards,
Aza Fashions
Ayesha was very precise and responded…
Ayesha was very precise and responded with urgent to my request to get my order expedited for my husband.
3 kwietnia 2026
Opinia niezależna
Odpowiedź od Aza Fashions
Hello Saloni,
We're happy to hear that we were able to respond urgently to expedite your order for your husband. Thank you for sharing your positive experience with us!
Regards,
Aza Fashions
I always reach out to AZA Fashions…
I always reach out to AZA Fashions online because your team consistently delivers outstanding customer service. Recently, I had the pleasure of dealing with Don, and I was really impressed by how quick and helpful the response was. Truly appreciate the support—keep up the great work!
1 kwietnia 2026
Opinia niezależna
Odpowiedź od Aza Fashions
Hello Nel,
We're happy to hear that our team consistently provides outstanding customer service. We truly appreciate your kind words and support! We look forward to assisting you again in the future.
Regards,
Aza Fashions
Odpowiedź od Aza Fashions
Hi Mimansa,
We're happy to hear that you had a positive experience! We can't wait to assist you again in the future, and we appreciate your feedback.
Regards,
Aza Fashions
Fabulous clothes and great service
Long term customer of Aza here and have always had the best experience with them. Amazing selection of outfits and great service.
2 kwietnia 2026
Opinia niezależna
Odpowiedź od Aza Fashions
Hello Deborah,
We appreciate your long-term patronage and are so happy to hear that you've consistently had a wonderful experience with our service and selection. Thank you!
Regards,
Aza Fashions
Beautiful bangles received before time
Beautiful bangles received before time. Highly recommended retailer Aza Fashions
31 marca 2026
Opinia niezależna
Odpowiedź od Aza Fashions
Hello Ammarah,
We're happy to hear that you received your beautiful bangles promptly! Thank you for recommending our service; we appreciate your positive feedback.
Regards,
Aza Fashions
Sachin was very helpful
Sachin was very helpful , excellent customer service
1 kwietnia 2026
Opinia niezależna
Odpowiedź od Aza Fashions
Hello Carl,
We are happy to hear that you received excellent customer service and appreciate your positive feedback. We can't wait to assist you again!
Regards,
Aza Fashions
Odpowiedź od Aza Fashions
Hi Sal,
Thank you for the amazing review! We truly appreciate your support and look forward to assisting you again soon.
Regards,
Aza Fashions
I had a wonderful experience shopping…
I had a wonderful experience shopping with Aza fashions. Keith, the associate who helped me with my purchase, was able to quickly coordinate with the designer so I could provide my measurements for the lengha I wanted. Keith also was able to bump up the delivery date so I could have the lengha in time for my event. And to top it all off Keith was able to give me the best price!
1 kwietnia 2026
Opinia niezależna
Odpowiedź od Aza Fashions
Hi Czaee,
We're happy you had a wonderful shopping experience! It's great to hear that our associate was helpful in coordinating with the designer and expediting your delivery. We appreciate your 5-star review and are grateful for your feedback!
Regards,
Aza Fashions
Keith from Aza Fashions tended to my…
Keith from Aza Fashions tended to my request well, right from placing the order to helping with customizations. Thanks a lot.
1 kwietnia 2026
Opinia niezależna
Odpowiedź od Aza Fashions
Hello Angie.
We're happy to hear that we were able to assist you well with your order and customization requests. We appreciate you taking the time to share your experience!
Regards,
Aza Fashions
Prompt response and going out of their…
Prompt response and going out of their way to address my concerns .
Shoutout to Atish for patiently and competently addressing my concerns.
31 marca 2026
Opinia niezależna
Odpowiedź od Aza Fashions
Hi Ashi,
We're happy to hear that your concerns were addressed with promptness and competence. We appreciate your positive feedback and thank you for taking the time to share your experience.
Regards,
Aza Fashions
Odpowiedź od Aza Fashions
Hello,
We're happy our service was quick for you. Thank you for your positive feedback; we appreciate you taking the time to share your experience.
Regards,
Aza Fashions
Great!
It was a very smooth experience shopping with Aza. Atish particularly helped with my queries and helped me with my outfit! Happy with my experience overall
1 kwietnia 2026
Opinia niezależna
Odpowiedź od Aza Fashions
Hi Ayushi,
We're happy you had a smooth shopping experience with us. Thank you for your positive feedback and for letting us know about the assistance you received; we appreciate it greatly!
Regards,
Aza Fashions
I’m from Saudi Arabia Im
I’m from Saudi Arabia I am impressed with your designs and your customer service is excellent.
1 kwietnia 2026
Opinia niezależna
Odpowiedź od Aza Fashions
Hello Omar,
Thank you for the amazing review! We truly appreciate your support and look forward to assisting you again soon.
Regards,
Aza Fashions
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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