I purchased two rings and two bracelets for my twin cousins 60th birthday! The jewellery is beautiful! I didn’t gift them yet but I am sure they will love everything. My only concern is that there is... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We ordered the Alina engagement with engraving. The ring is absolutely gorgeous. However, a couple of months ago, I noticed the silver was flaking off. Yes I took pictures. Now it looks like the band... Zobacz więcej
I cannot express enough how happy I am with Awareness Avenue. Jewellery is great quality at affordable prices, Sizing Amazing and the Customers service I received has gone above an beyond. I mistakenl... Zobacz więcej
Reakcja na opinię
After weeks of research I chose Awareness Avenue. Their lifetime warranty, user friendly site and a wide selection of jewelry sold me. What I didn't anticipate was the professional, prompt and friend... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
At Awareness Avenue, we create more than just jewelry – we craft meaningful connections. Our collection includes stunning gift jewelry with heartfelt message cards, designed to celebrate life’s special moments between friends and family. We also specialize in customized jewelry, offering premium materials like solid gold and platinum that can be personalized to match your unique style. We provide custom pieces crafted from S925 sterling silver with luxurious gold or platinum vermeil plating for those seeking affordability without compromising quality. Awareness Avenue – where every piece tells a story, and every detail is made with care.
Dane kontaktowe
7302 Yellowstone Road, Cheyenne, WY 82009 United States, 82009, Cheyenne, Stany Zjednoczone
- support@awareness-avenue.com
- awareness-avenue.com
4,1
Dobra
1 tys. recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 70% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Quality
Quality, custom products delivered in a timely manner with great customer service!
Will buy again.
18 sierpnia 2024
Opinia niezależna
Odpowiedź od Awareness Avenue
Thank you for the fantastic review, Becky! We're delighted that you’re happy with the quality of our custom products and the service you received. It’s lovely to hear you plan to buy from us again—that means the world to us! If there's anything more we can do to make your next experience even better, we're just an email away.
Thanks again for choosing Awareness Avenue!
Odpowiedź od Awareness Avenue
Thank you so much for your kind words, John! We're thrilled to hear that your wife loves the jewelry. Your satisfaction is our top priority, and we're delighted that we could meet your expectations. Please don't hesitate to reach out if you need anything else.
Thank you for choosing Awareness Avenue and being part of our community!
I bought a best friend bracelet for her…
I bought a best friend bracelet for her bday and she loved it. It is great workmanship, delivered on time and my whole experience has been a positive one. Usually, I am skeptical of ordering because it's never like you see in the picture but this exceeded my expectation and I look forward to buying other jewelry from them.
12 sierpnia 2024
Opinia niezależna
Odpowiedź od Awareness Avenue
Thank you so much for your wonderful review, Maria! We're thrilled to hear that the best friend bracelet exceeded your expectations and made your friend's birthday special. Your kind words about our workmanship and timely delivery mean the world to us. We truly appreciate your trust and look forward to helping you find more beautiful jewelry in the future. If you ever need anything, don't hesitate to reach out. 😊
They stand by their product and they have great products
I originally had a problem with the ring I got but they went above and beyond any company I have ever dealt with in the past It was a pleasure doing business with them and it was extraordinary how they stand by their work will make sure you are 100% satisfied with everything you get and they will not stop until you are 100% that is why they have a Great work ethic and I will be using them many times in the future
1 sierpnia 2024
Opinia niezależna
Odpowiedź od Awareness Avenue
Thank you so much for your kind words, Travis! We’re thrilled to hear that our team was able to turn things around for you. It’s crucial to us that every customer feels valued and completely satisfied with their purchase. Your experience reflects our commitment to stand by our products and go the extra mile. We're grateful for your trust and look forward to serving you again. Thanks for being part of the Awareness Avenue family! 🤩
Amazing customer service The customer service this company…
The customer service this company offers is incredible!! They were able to help me with my sizing issues and made me feel very valued!!
24 czerwca 2024
Opinia niezależna
Odpowiedź od Awareness Avenue
Thank you so much for your kind words, Beth! We're thrilled to hear that our customer service team could assist you with your sizing issues and make you feel valued. Your satisfaction is our top priority, and feedback like yours motivates us to keep doing our best. We truly appreciate your support and look forward to serving you again! ❤️
Stand behind their warranty
I ordered a ring a few years ago and wore it every day until it finally wore out and broke. I contacted the company about the warranty and they sent a replacement, no questions asked. I would definitely buy from them again! Great company to work with!
30 lipca 2024
Opinia niezależna
Odpowiedź od Awareness Avenue
Thank you so much for your wonderful review, Bridget! We're thrilled that our warranty process met your expectations and that you received your replacement ring without hassle. Stories like yours inspire us to continue providing the best service possible. We’re delighted to have you as a loyal customer and look forward to serving you again in the future. Thanks for being a part of the Awareness Avenue family! ❤️
I want to give an honest review
I want to give an honest review. I purchased a couple of items for my son. He was very happy with one of the items but no so much with the other. The customer service was outstanding! It seems to be more rare these days for that. I reached out by email to request a return label. Cosmin emailed me back and resolved my issue in a flash! She emailed back very quickly and a refund was issued in a few minutes of emailing her. One thing that has me extremely happy with a company is when they have such great customer service, it brings repeat customers and recommendations. Thank you so much for the lovely necklace for my son and for wanting to have a satisfied customer. Cosmic, you were a big help and made the process stress free! Thank you so much! ❤️
25 lipca 2024
Opinia niezależna
Odpowiedź od Awareness Avenue
Thank you so much for your heartfelt review, Sindy! We’re thrilled that your son loved the necklace and that our customer service met your expectations. Cosmin and the entire team are dedicated to making every experience seamless and enjoyable 😇, and your kind words reaffirm our efforts.🙏 Your satisfaction is our top priority, and we’re delighted to have earned your trust and recommendation.💌
We look forward to serving you again soon!❤️
What an AMAZING COMPANY!!
What an AMAZING COMPANY!!! It is such a pleasure to shop with someone that actually cares, respects and values their customer. I brought a gift, it was the wrong size. They acted so quickly to make my gift perfect even with me making tge mistake of ordering the wrong size. That is a company that cares about their customers!! The Best thing is their product is as beautiful as the picture and Very high quality. I am a customer for life❤️
20 czerwca 2024
Opinia niezależna
Odpowiedź od Awareness Avenue
Wow, thank you so much for your wonderful review, Susan! ❤️ We’re thrilled to hear about your positive experience with us. Our team is dedicated to providing exceptional service, and it’s fantastic to know we made your gift perfect, even with the size mix-up. We're so glad you love the high-quality jewelry as much as we do! Your kind words and loyalty mean the world to us.💎 Welcome to the Awareness Avenue family! 🤗
This is a scam!!!!!
This is a scam. We have waiting 10 days to get tracking information. We have emailed the customer service department 4 times. The phone number attached to the website doesn’t even work. My boyfriend was getting me a promise ring and we placed our order on July 10th. It’s been a full week and no updates other than our shipping label was created and sent to Compton CA. The USPS service doesn’t even know what’s going on with it other than they’re still awaiting the item. Do not buy from this company unless you want to waste your money.
10 lipca 2024
Opinia niezależna
Odpowiedź od Awareness Avenue
We value your feedback and are committed to resolving the issue to your satisfaction. Our team will email you shortly.
ORDER #246425
I purchased 2 Mother & Daughter | Forever Linked Together | 925S Circles Necklaces for Christmas for my me and my mom. My mom's necklace broke within a few weeks and she alerted me. I wrote them about it and they wrote me back that they were happy/glad I received my necklaces. Um..okay? That's all the help I get? Thanks? Mine broke not too long after. I got my mom and mine fixed at a jewelry store that fixed it with some pliers and both of our necklaces broke again. Not worth the money. We threw them in the trash LOL. I ordered some better quality from another company.
7/13/24- Update. Spoke with Joe. Issue resolved.
12 grudnia 2023
Opinia niezależna
Odpowiedź od Awareness Avenue
Your feedback is important to us, and we are committed to resolving the issue to your complete satisfaction. Our team will contact you via email shortly.
Quick response
My son had his bracelet for a week and it broke and they quickly responded and sent me a new one!
28 czerwca 2024
Opinia niezależna
Odpowiedź od Awareness Avenue
We take pride in our commitment to providing the best possible support experience. We are glad to know that we're able to resolve your issue to your satisfaction.
Thank you for sharing your experience with Awareness Avenue!
I ordered a ring that was in pieces and…
I ordered a ring that was in pieces and wayyy to big to fit any human hand and when I contacted support, they did everything in their power to make sure that my needs were satisfied. They first offered to replace it without the hassle of me returning the broken one, but as I stated it was way too big. They offered for me to pick another item to replace it with and gave me 50% return on my original purchase! They stayed in contact with me every step of the way and didn’t leave me hanging when I asked about any of their other products. They were absolutely exceptional and I would recommend them to anyone! Thank you
21 czerwca 2024
Opinia niezależna
Odpowiedź od Awareness Avenue
We are honored to hear about your positive experience! Your kind words truly inspire us to continue delivering exceptional customer service. Thank you for being an incredible customer, and we look forward to serving you again in your future purchases!
Quick response and professionalism
Quick response and professionalism! Resolved my issue fast and with courtesy! I will recommend to friends & family! I will order thru company again! Absolutely 💯
21 czerwca 2024
Opinia niezależna
Odpowiedź od Awareness Avenue
We take pride in our commitment to prompt communication and providing excellent support experience. We appreciate your wonderful review!
Excellent customer service!
Excellent customer service!
I would highly recommend this company after the experience I had. I had an issue with a product not fitting and they didn't hesitate to provide a solution. Follow-up was quick and very friendly.
12 czerwca 2024
Opinia niezależna
Odpowiedź od Awareness Avenue
Thank you for your kind words! We appreciate your support and are happy to have been able to assist you with your sizing issue at your most satisfaction! We look forward to serve you again in the near future. Thank you for choosing Awareness Avenue.
I received too small of 3 bracelets and…
I received too small of 3 bracelets and they sent me the correct ones quickly and at no cost!!!
17 maja 2024
Opinia niezależna
Odpowiedź od Awareness Avenue
We take pride in our commitment to providing the best possible support experience, and we are glad that we have resolved your concern to your satisfaction. Thank you for sharing your positive experience with us!
I ordered the Nautical bracelet for my…
I ordered the Nautical bracelet for my son’s high school graduation and it was too big. I reached out and was truly amazed with the outstanding customer care I received. The company representative got right back to me and was so very kind and helpful. Not sure if I’m allowed to use his name, but thank you. Cannot wait for the new size to arrive.
4 czerwca 2024
Opinia niezależna
Odpowiedź od Awareness Avenue
We take pride in our commitment to providing excellent support experience, and we are committed to resolving the issue to your utmost satisfaction! Thank you for your kind words and for sharing your great experience with us.
I ordered this bracelet for my son for…
I ordered this bracelet for my son for graduation but it was too big so I emailed the support team and within 5 minutes they had a new size ordered for me and by the next day shipped. Great customer service! I will definitely order from this company again.
3 czerwca 2024
Opinia niezależna
Odpowiedź od Awareness Avenue
We always strive to deliver efficient, responsive, and excellent customer service support, and it's truly a pleasure to know that we were able to quickly resolve the issue to your satisfaction! Thank you for your kind words, and we look forward to serving you again in the future!
Amazing Quality and Service!
Loved the look and the quality of these products - bought my 2 sons a bracelet for Xmas, then got a 3rd for myself. Had an issue with a clasp, and Awareness replaced it, FREE, with no issues. This is so refreshing and gratifying these days to receive Excellent customer service and a company that stands behind their products. Thank you again!
3 czerwca 2024
Opinia niezależna
Odpowiedź od Awareness Avenue
We always strive to provide excellent customer service and stand behind our products, so we are happy to hear that we were able to resolve the issue with your satisfaction. We appreciate your trust and continued support. Thank you for sharing your amazing feedback!
My experience with Awareness Avenue has…
My experience with Awareness Avenue has been beyond my expectations. Truly an amazing company with real people that work there. Such a pleasure to work with.
28 maja 2024
Opinia niezależna
Odpowiedź od Awareness Avenue
We are glad to hear that our product has exceeded your expectations. Your satisfaction is our top priority, and we greatly appreciate your trust and support. Thank you for sharing your wonderful experience!
GREAT CUSTOMER SERVICE
Great customer service and very fast at helping me with an issue I had . They are currently resolving the issue.
I really like the selections of all their jewelry and I will purchase more items soon .
21 maja 2024
Opinia niezależna
Odpowiedź od Awareness Avenue
Thank you for your kind words! We take pride in our commitment to providing the best possible support experience. We are glad to know that you appreciate our selection of jewelry, and we look forward to serving you again in the near future. Thank you for choosing us!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.