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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Cheap nasty products, no return or refund option as company ignored all contact, avoid at all costs

Oceniono na 3 z 5

Ordered what looked like a heavy, glass eyed cat head sculpture. When it arrived it was light, plastic, with gold stickers for eyes! If it wasn't for our son's birthday it would have been immediatel... Zobacz więcej

Oceniono na 1 z 5

Takes 4 weeks to deliver from a Chinese warehouse, not a Manchester based , family run company. Website pictures beautiful garments, when in actual fact the cardigan I received was poor quality, nyl... Zobacz więcej

Oceniono na 1 z 5

Images on website are either enhanced products or AI generated. My £30 cat desk marble looking product was in fact a poorly produced poorly painted resin product, despite having no actual mater... Zobacz więcej

Informacje dotyczące firmy


Dane kontaktowe

1,4

Bardzo słaba

Wynik TrustScore: 1.5 na 5

347 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

1,4

Wszystkie recenzje

(347)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 105

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

A total scam - avoid!

A total scam! The loafers I ordered took four weeks to be delivered. The quality is poor and the size totally wrong. I tried to contact them but neither the website nor the email address seem to exist (any more?). Does anyone have an idea on how to get a refund?

6 listopada 2025
Opinia niezależna
Oceniono na 1 z 5

Not what led to believe

Led to understand based in Manchester but come from China. No way the garments could ever be sold at full price and certainly conned at the discount. Badly made and cheap phoney materials. Too expensive to return and doubt if would ever receive refund.

8 listopada 2025
Opinia niezależna
Oceniono na 1 z 5

Avoid at all costs!

I cant believe I bought from this company. I’ve been waiting for my two items for a while now and I’ve been trying to send an email, however the email address its incorrect. This is such a scam! I am shocked and disappointed!!

7 listopada 2025
Opinia niezależna
Oceniono na 1 z 5

Do not buy from Avery and Rose

Sadly I didn’t check trust pilot prior to buying. They claim there is a 30 day money back guarantee which is NOT the case. If you want to return the poor quality clothes back to China you need to pay the costly return fees. The clothes are poorly made and cheap.
AVOID at all cost. DO NOT BUY

19 listopada 2025
Opinia niezależna
Oceniono na 1 z 5

Avery & Rose return

I have been trying for the past week - I've sent 5 emails - to return an item to Avery & Rose. I send them the details they require for them to send me the necessary documentation but I have received no response

19 listopada 2025
Opinia niezależna
Oceniono na 1 z 5

Avoid at all costs

Avoid at all costs! Like others scammed by this fraudulent company . NOT UK company so lie about being Manchester based but are based in China . Very poor quality goods nothing like website, unable to return and as not uk registered no cover from credit card all of which I’m sure they know. Returns are to China and they point out of course may take a long time and not arrive i.e they will use as excuse not refund you Plus they won’t help with the customers forms required to post to China. An absolute disgrace and nothing we to do about it except advertise the scam

18 listopada 2025
Opinia niezależna
Oceniono na 1 z 5

Can’t believe I was taken in

Can’t believe I was taken in. Just like everyone else. Items made from cheap polyester, knitted pattern printed on. Ages to arrive. Wrong items in parcel. Offered a 10% discount or to send back with my own money something I never asked for. Meaning I had to pay for 90% of their ‘mistake’. Was it a mistake? It sounds like they could send anything to you, your having paid for something else, and you are stuck with it.
Numerous emails, all polite practically telling me that the item, if returned, would get lost en route. Total disregard for international trading standards. Is there no protection from these practices?
They do not deserve even one star.
Can FaceBook not take their adverts down?

17 listopada 2025
Opinia niezależna
Oceniono na 1 z 5

Poor quality Not as Described

Avery and Rose are not a UK based Company. They operate out of china, their products are of poor quality not not as described on the Facebook or their Webb site. I would not recommend this company to anyone

18 listopada 2025
Opinia niezależna
Oceniono na 1 z 5

AVOID THIS COMPANY

AVOID THIS COMPANY. I can only agree with every other review about this company. The website is misleading. I thought it was a family business in Manchester and thought I'd read that returns would ship to France. If I'd known it was a Chinese company with goods coming from China, I never would have purchased from the site. I should have checked the Returns page before purchasing as there's no address given and no telephone number to call. If I had known returns would have to be shipped to China, I never have used the website.
I found the quality of the goods OK, not great, but they weren't expensive. However, they didn't fit me properly and although the sizes were supposed to be the same, each garment fitted was different: some too small and others too large with the sleeves long or too short.
In their favour, my emails to customer services have been answered promptly. When I first requesting a return the company offered to send a different size at a cost of £11.95 per item. Not an option for the reasons given above and the styles didn't suit me. When I explained this and requested returning the items for a full refund, I was then told they could only be sent to their central warehouse in Ningbo, Zhejiang, China at my cost and "International returns can sometimes face delays, and there is a possibility that the package may get lost in transit, which we cannot take responsibility for." Their final offer was for me to keep the goods (which don't fit!) and they would refund me 10% of the items value, which would be £18! Please AVOID.

17 listopada 2025
Opinia niezależna
Oceniono na 1 z 5

Complete Scam

Complete Scam. No contact phone number or address on website. Fools you into believing they are family based company from Manchester. They are based in China. Garments bares no similarity to professional garment photo on website. Returns policy offers a full refund but does not provide the address in China that all returns have to be posted to , in order for your refund to be processed. Do not buy from them extremely poor quality. Many websites using the same format but are the same company.

4 listopada 2025
Opinia niezależna
Oceniono na 1 z 5

Bitterly regret not checking before…

Bitterly regret not checking before buying. A minus 10 would be too high. Shoddy quality jacket made out of what looks like felt! Have learnt a hard lesson from a sophisticated scammer. DO NOT BUY!

8 listopada 2025
Opinia niezależna
Oceniono na 1 z 5

I would give this company zero

I would give this company zero! Absolute scam, I too fell for it probably because it looks like they are an English company. I am yet to get any money back. Has anyone? Run for the hills!!!

15 listopada 2025
Opinia niezależna
Oceniono na 1 z 5

My strong advice is Do not touch this…

My strong advice is Do not touch this company. They look genuine and classy from pictures showing on their website - based in Manchester. THIS IS NOT TRUE
Items are cheap & tacky and on asking for a refund they request items to be returned to China at great cost.

1 listopada 2025
Opinia niezależna
Oceniono na 1 z 5

Same as everyone else do not use this company!

Same as everyone else. Don't buy from this company. Ordered a cardigan and got a cheap fleece. They offer return to China at your expense with warning it may be delayed or never get there. Or you can take a discount - first 10% then 20% then 25%. They ignore all quoting of broken regulations. I finally got fed up and accepted 25% and they sent me 20%

17 października 2025
Opinia niezależna
Oceniono na 1 z 5

This company does not adhere to the…

This company does not adhere to the consumer laws and rights that we are eligible for as overseas buyers.
The products are nothing like they are described and are an extremely inferior quality, as well as being terribly overpriced.
Do not be drawn in by how lovely an item looks as it's gross misrepresentation.
Trying to get a refund is impossible with frequent offers of escalating discounts up to 30% and the ability to keep the foul garment.
Failing to accept the discounts you are asked to pay for postage, have it tracked, all the way back to China! I don't think so!
DO NOT BUY

16 października 2025
Opinia niezależna

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