Was not sure which replacement motor required and CS responded quickly. Ordered, arrived and now installed. Also filter sent but incorrect, again CS replaced by courier the next day. Excellent- you c... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The item was delivered quickly and unscathed i bought this type of backpack hoover for the job I do (caretaker) and it does save me a lot of time so I can concentrate on other jobs around the estate... Zobacz więcej
Reakcja na opinię
A genuine replacement product that actually works. Paid a bit more than you would for the junk on some platforms but does the job as intended. Delivery via EVRI was, as ever, cumbersome, but I suppo... Zobacz więcej
I know it's strange to say in the modern world, but it felt like they CARED. Not from direct communication but just little things, such as how things were packed and the promise "To follow" scribbled... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Dostawca środków czystości
- Dostawca części do urządzeń AGD
- Supermarket przemysłowy
- Dostawca odkurzaczy przemysłowych
- Dostawca artykułów dla woźnych
- Sklep z odkurzaczami
O Avern Cleaning Supplies (Internet) Ltd
Napisane przez firmę
We offer NEXT DAY delivery on selected machines & same day collection for majority of our items in stock. NEXT DAY MACHINES spares & accessories BOOK A machine DEMO janitorial
Our Vision
At Avern Cleaning Supplies, our vision is to create cleaner, safer, and healthier environments for everyone. We believe that cleanliness is not just a task; it's a way of life. We aspire to be the go-to source for cleaning products that empower individuals and organizations to achieve cleanliness and hygiene goals efficiently and sustainably.
Dane kontaktowe
Unit E6/7 Blackpole Trading Estate East, WR3 8SG, Worcester, Zjednoczone Królestwo
- 0800 9788 499
- Sales@averncleaningsupplies.com
- averncleaningsupplies.com
4,6
Doskonała
1 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 90% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
A very easy shopping experience with…
A very easy shopping experience with fast delivery. Well done!
28 maja 2026
Odpowiedź od Avern Cleaning Supplies (Internet) Ltd
Hi Andrew,
Thank you for your great review, we're glad we were able to help! We look forward to your continued support.
Kind regards, Avern
Great service straight from my original…
Great service straight from my original enquiry through to delivery.
28 maja 2026
Odpowiedź od Avern Cleaning Supplies (Internet) Ltd
Hi,
I'm glad you found our service so helpful. We strive to be the best and are glad we were able to help you with your needs.
Kind regards, Avern
Great price and fast delivery.
28 maja 2026
Odpowiedź od Avern Cleaning Supplies (Internet) Ltd
Hi Karen,
Thank you for your great review, we're glad we were able to help! We look forward to your continued support.
Kind regards, Avern
Odpowiedź od Avern Cleaning Supplies (Internet) Ltd
Hi,
Thank you for your positive feedback, we're pleased to hear you've had a great experience with us and look forward to your continued support.
Kind regards, Avern
Great service
Great service. Left space clean and tidy. Arrived promptly. Would highly recommend.
21 maja 2026
Odpowiedź od Avern Cleaning Supplies (Internet) Ltd
Hi,
Thank you for your great review, we're glad we were able to help! We look forward to your continued support.
Kind regards, Avern
Odpowiedź od Avern Cleaning Supplies (Internet) Ltd
Hi Gavin,
Thank you for your positive feedback, we're pleased to hear you've had a great experience with us and look forward to your continued support.
Kind regards, Avern
Odpowiedź od Avern Cleaning Supplies (Internet) Ltd
Hi Kelvin,
Thank you for your great review, we're glad we were able to help! We look forward to your continued support.
Kind regards, Avern
Wasn't delivered wen said you're…
Wasn't delivered wen said you're telephone staff kept fobbing me off about the delivered .plus they said they would get back to to me which they never did 😐
28 maja 2026
Odpowiedź od Avern Cleaning Supplies (Internet) Ltd
Hello Stephen,
Sorry for the possible miss understanding. We have spoken to you on the phone and advised that the part that you ordered is on back order with Numatic. Our staff had offered you to either wait for the delivery or refund in full. We have promised to ship it out on Thursday once we receive the stock in our warehouse which is what we did and I can see it was delivered on Friday. Sorry again about the wait, unfortunately it was completely out of our hands - the part was out of stock in the whole country.
Regards,
Avern
Quick response
The company only had 2 vacs in stock out of the 3 I ordered. They contacted me straight away to ask if I wanted the ones they had delivered and send the other when in stock a few days later, or send all together. I received the partial delivery the next day. The remainder was received a couple of days later
15 maja 2026
Odpowiedź od Avern Cleaning Supplies (Internet) Ltd
Hi Peter,
I'm glad you found our service so helpful. We strive to be the best and are glad we were able to help you with your needs.
Kind regards, Avern
Odpowiedź od Avern Cleaning Supplies (Internet) Ltd
Hi,
Thank you for your positive feedback, we're pleased to hear you've had a great experience with us and look forward to your continued support.
Kind regards, Avern
The order was exactly what I ordered…
The order was exactly what I ordered thankyou very much
27 maja 2026
Odpowiedź od Avern Cleaning Supplies (Internet) Ltd
Hi Sharon,
Thank you for your great review, we're glad we were able to help! We look forward to your continued support.
Kind regards, Avern
Odpowiedź od Avern Cleaning Supplies (Internet) Ltd
Hi,
Thank you for your positive feedback, we're pleased to hear you've had a great experience with us and look forward to your continued support.
Kind regards, Avern
Parcel delivered as promised
Parcel delivered as promised. Efficient service from initial order to final delivery.
26 maja 2026
Odpowiedź od Avern Cleaning Supplies (Internet) Ltd
Hi Mary,
Thank you for your great review, we're glad we were able to help! We look forward to your continued support.
Kind regards, Avern
Prompt delivery
Prompt delivery. Exactly as ordered - not a Far East knock-off. Much cheaper than the manufacturer’s own website (50% cheaper) !
26 maja 2026
Odpowiedź od Avern Cleaning Supplies (Internet) Ltd
Hi Chris,
I'm glad you found our parts so helpful. We strive to be the best and are glad we were able to help you with your needs.
Kind regards, Avern
Excellent efficient and professional service.
Excellent efficient and professional customer service. Original spare parts are provide in 24-48 hours by a fast courier. Thank you.
26 maja 2026
Odpowiedź od Avern Cleaning Supplies (Internet) Ltd
Hi Juan,
Thank you for your positive feedback, we're pleased to hear you've had a great experience with us and look forward to your continued support.
Kind regards, Avern
It was a scam
It was a scam, I called the customer service repeatedly, the same voice would answer for all the departments (sales, technical, etc). The woman told me to that the order has been lost in transit and that a new one was ordered for me to arrive the day after, which never happened. So, after 3 working days, the DPD tracking number is showing no details, I am still not in possess of the items I bought with a "next day delivery".
Basically binned 30 £ .
21 maja 2026
Odpowiedź od Avern Cleaning Supplies (Internet) Ltd
Hello, Thank you for taking the time to leave us a review. I can see that your order has been shipped right after you ordered it and was dispatched via DPD next day service. Unfortunately it did get lost in transit as it did not get delivered. We have offered to send you a replacement as soon as possible, however you have requested to have a refund which has been issued.
good expert advice and prompt delivery…
good expert advice and prompt delivery as promised.
22 maja 2026
Odpowiedź od Avern Cleaning Supplies (Internet) Ltd
Hi Scott,
Thank you for your positive feedback, we're pleased to hear you've had a great experience with us and look forward to your continued support.
Kind regards, Avern
Thank you.
Thank you.
Able to confirm initially I was buying correct new motor for Henry, delivery delayed but truly excellent customer service from Olivia… thank you.
1 maja 2026
Odpowiedź od Avern Cleaning Supplies (Internet) Ltd
Hi Chris,
I'm glad you found Olivia so helpful. We strive to be the best and are glad we were able to help you with your needs.
Kind regards, Avern
Good Price, Clear communications, Speedy delivery
Good Price, Clear communications, Speedy delivery.
20 maja 2026
Odpowiedź od Avern Cleaning Supplies (Internet) Ltd
Hi Bruce,
Thank you for your positive feedback, we're pleased to hear you've had a great experience with us and look forward to your continued support.
Kind regards, Avern
excellent service items arrived quickly
20 maja 2026
Odpowiedź od Avern Cleaning Supplies (Internet) Ltd
Hi Mark,
Thank you for your great review, we're glad we were able to help! We look forward to your continued support.
Kind regards, Avern
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