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Auto100 Recenzje 1726

Wynik TrustScore: 4.5 na 5

4,5

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Oceniono na 4 z 5

Happy with transaction, love the car. Couldn't believe when I got home and washed the motorway dirt off it, that it had 3 premium tyres (Michelin), and back drivers tyre was a budget tyre (Davanti)... Zobacz więcej

Oceniono na 5 z 5

Great service from Auto100, I live 350 miles away but the friendly staff put me at ease by answering all my questions with regular updates. On pick up day I was met by Scott who showed me the GLC AMG... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I picked up my car from Auto100 yesterday and have to say that the whole experience from start to finish was absolutely 100% When I first enquired about the car a week ago, I had a ver... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Anthony in sales and his colleague Adam in the handover department were very helpful. A smooth transaction, very pleased with the car I purchased. My part exchange was valued very fairly and they were... Zobacz więcej

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Informacje dotyczące firmy

  1. Salon samochodowy

Napisane przez firmę

Auto 100 – Driven by Family Values, powered by excellence. As one of the UK’s largest independent specialists in prestige and supercars, we pride ourselves on offering a truly personal service. With over 500 years of combined experience, our family-run business is committed to delivering an exceptional car-buying experience. Every vehicle in our carefully curated collection undergoes a thorough enhancement process, ensuring that we only present the finest examples available. Whether it’s a high-performance supercar, a luxurious prestige model, or a timeless classic, our passionate team of motoring enthusiasts is dedicated to helping you finding you your next dream car.


Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 96% z negatywnych recenzji

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Oceniono na 1 z 5

The single worst experience of buying anything, let alone a car

I bought a Range Rover from auto100 the first week of January 2026, by the time I had drove it home c100 miles, I already had a list of 5 things that were seriously wrong with it that I was going to email them about.

The car wouldn’t accelerate if at all sometimes and the drive ability was awful, the car started after cranking for between 5 and 10 seconds, there was a banging/ thud coming from the differential, and the battery was flat.

After about two weeks they collected the car and I agreed to let them try and fix it. They took the car and couldn’t give me a courtesy car because they didn’t know when one was available so I had no choice but to allow them to collect the car and beg and borrow a car so that we could get around.

They had the car for about two full months, trying to fix it. That’s 2 months paying for a Range Rover without a courtesy car.

You may think I’m making this up but I have all the evidence in the world backing this up but they told me they replaced the following; timing chain, all injectors, engine wiring loom, battery, starter motor, egr valve, egr cooler, earth point and a diff bush.

So you’d like to think have a brand new car then.

I got it back on 24 March 2026, with an extra 500 mile or so on the clock but well gloss over that. I drove the car home from work, seemed ok, went in to have my tea, went back out and the car wouldn’t start. So at this point I’m beyond fed up.

They eventually came out to collect the car I’m still paying for and took it back after agreeing to reject the car.

That was the fist week of April. I’m still waiting for my deposit back after being told that they had completed the unwinding, I’ve just contacted the finance company to be told that they haven’t received the cash back either and that the garage are trying to repay it as a settlement quote, meaning they pay less back and I don’t get my instalments back.

Despite this review I’m sort of lost for words at the level of customer service I have received I have had to chase and beg for every single update since I bought this car apart from maybe one or two phone calls.

So now the complaint is with the finance company in an effort to try and get this resolved. So I’m a deposit down and 4 monthly instalments down and no end in sight.

I’m sure they will have something to say about this review but if anyone wants any more info I’m on all the owners groups on Facebook for Range Rover bmw and Porsche where I’d be happy to talk at length and give any more detail anyone needs

23 kwietnia 2026
Opinia niezależna
Oceniono na 4 z 5

Budget tyre fitted to Mercedes c43 😮

Happy with transaction, love the car.
Couldn't believe when I got home and washed the motorway dirt off it, that it had 3 premium tyres (Michelin), and back drivers tyre was a budget tyre (Davanti) something I will be putting right this week!!!!
Kicking myself for not noticing before collection.

17 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

Excellent Customer Service

I picked up my car from Auto100 yesterday and have to say that the whole experience from start to finish was absolutely 100%

When I first enquired about the car a week ago, I had a very prompt call back from Chris, who was courteous, and expertly knowledgeable. We worked out a fair part exchange and a great finance deal quickly - I was not pressured at any point.

In the week before pickup, I was communicated to and kept informed.

On the day of collection, from the moment we walked into the frankly amazing location, we were warmly welcomed and looked after.

We dealt with Terry, who was superb in all respects. We were given every opportunity to look over the car, which was exactly as described and prepared to an incredible standard.

Nothing was too much trouble for Terry - he even helped me to retain my cherished plate that I worried I might lose.

I cannot fault anything about the whole process. Auto100 are one of those rare companies that appreciate that the customer is at the heart of any business.

I would absolutely recommend, and I would look to Auto100 first for my next car.

22 kwietnia 2026
Opinia niezależna
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Odpowiedź od Auto100

Thank you for the great review. Its good to see he team made the experience a positive one and we look forward to seeing you again in the future.

Oceniono na 5 z 5

Returning customer - very happy

Second time I have bought a car from the team here but first time I have traded in.
Really easy to deal with. They price fairly and the trade in was also very fair. No chipping the price etc.
Handover process with Dan was excellent. Took lots of time with me to make sure everything was as expected & his enthusiasm for all things cars made the experience memorable.
Have recommended others to Auto100 and would do so again.

18 kwietnia 2026
Opinia niezależna
Logo Auto100

Odpowiedź od Auto100

Thank you for the great review Rob, we really appreciate your loyalty and look forward to seeing you again in the future.

Oceniono na 5 z 5

Terry was extremely helpful

Terry was extremely helpful, knowledgeable about the Range Rover SVR , fair in his appraisal, polite and well mannered. I’m happy with everything he’s done. Richard FB.

18 kwietnia 2026
Opinia niezależna
Logo Auto100

Odpowiedź od Auto100

Thank you for the great review Richard, we really appreciate it.

Oceniono na 2 z 5

Purchased a Maserati Levante from Auto…

Purchased a Maserati Levante from Auto 100.

The experience before completing the purchase was genuinely very good. I was collected from the station, shown the car properly, and overall the service at that stage gave confidence in the dealership.

Unfortunately, everything changed once the sale was completed. I reported issues with the sound system and a chipped windscreen immediately after collection. While I was initially told these would be looked into, there was no meaningful follow-up.

Despite multiple messages, phone calls to the office, and being assured that someone would get back to me, I was ultimately ignored and left to deal with the issues myself.

What’s particularly disappointing is not the issues themselves, these things can happen but the complete lack of after-sales support and accountability once payment had been made.

A good dealership is measured not just by how they sell a car, but by how they handle things afterwards. In this case, the aftercare fell well below expectations.

12 marca 2026
Opinia niezależna
Logo Auto100

Odpowiedź od Auto100

We’re sorry to hear that you feel dissatisfied with the service you’ve received.

However, your review does omit several key points. Since taking delivery, you have been in regular contact with us, including multiple conversations with our team over the past few days.

With regard to the speaker vibration, this was discussed with you at the point of handover. It is not a fault with the vehicle, but rather a characteristic of the factory sound system at certain levels. At that time, you confirmed that you were intending to upgrade the speakers in any case.

In relation to the windscreen, the small stone chip referenced had already been professionally repaired by the previous owner and is both safe and fully compliant with legal standards.

Your comment regarding taking ownership of issues is something we, as a family-run business, take extremely seriously. However, it is important to set realistic expectations, we are unable to make a three-year-old vehicle entirely free from all minor imperfections after delivery. While we appreciate your perspective, this is not something we can reasonably agree to.

If you would like to discuss further please do not hesitate to contact me personally on tom@auto100.co.uk or 07773 808080.

Kind Regards, Tom @ Auto100.

Oceniono na 1 z 5

Customer service after purchasing the…

Customer service after purchasing the car is very poor indeed, numerous issues I had to resolve myself. Would I buy another car from Auto100, 'NO!'

17 kwietnia 2026
Opinia niezależna
Logo Auto100

Odpowiedź od Auto100

We’re very sorry to hear that you have not been fully satisfied with the service you’ve received.

I understand that my colleague Ryan has been in contact with you regarding your vehicle. As the car remains under the manufacturer’s warranty, any repairs must be carried out within the authorised main dealer network to ensure the warranty remains valid. Unfortunately, this means we are unable to undertake the work directly ourselves.

We do appreciate that this may be inconvenient and apologise for any frustration caused while liaising with the main dealer.

If there is anything further we can assist you with during this process, please don’t hesitate to get in touch, we are always here to help.

Kind regards,
Tom
Auto100

Oceniono na 5 z 5

If I could describe world class service…

If I could describe world class service in one word in the automotive world it will be Auto100 based in Nottingham. Dan was so welcoming great service pleasure as always

Thanks bud

26 stycznia 2026
Opinia niezależna
Logo Auto100

Odpowiedź od Auto100

Thank you for the great review Muhammed, we really appreciate your feedback and look forward to seeing you again in the future.

Oceniono na 5 z 5

Great service from Auto100

Great service from Auto100, I live 350 miles away but the friendly staff put me at ease by answering all my questions with regular updates. On pick up day I was met by Scott who showed me the GLC AMG for the first time, the transaction was smooth with a fair offer on my trade in.
Thanks again, see you next time.

6 listopada 2025
Opinia niezależna
Logo Auto100

Odpowiedź od Auto100

Thanks for the lovely review Mark, its great to hear the team made the journey worth it.

Oceniono na 5 z 5

Anthony & Adam were brilliant.

Anthony in sales and his colleague Adam in the handover department were very helpful. A smooth transaction, very pleased with the car I purchased. My part exchange was valued very fairly and they were helpful from my first enquiry all the way through to the handover day. I highly recommend these guys! Great cars in stock and a professional efficient service. I would shop at Auto100 again. Thank you guys.

9 października 2025
Opinia niezależna
Logo Auto100

Odpowiedź od Auto100

Thank you for the great review Jacob, we really appreciate you taking the time to write it. We look forward to seeing you again in the future.

Oceniono na 5 z 5

In all honesty Auto100 has been great…

In all honesty Auto100 has been great with us , just got a new car from them and we are very pleased with it. Dan has been great and very professional and friendly.
We highly recommend Auto100

12 stycznia 2026
Opinia niezależna
Logo Auto100

Odpowiedź od Auto100

Thanks for the lovely review Adam, we really appreciate it.

Oceniono na 5 z 5

Dan was excellent in the handing over…

Dan was excellent in the handing over of my new car, great knowledge of the car and all the paperwork was ready for a seamless handover, would highly recommend auto 100 from the initial enquiry and sale with Ryan to the handover with Dan

9 kwietnia 2026
Opinia niezależna
Logo Auto100

Odpowiedź od Auto100

Thank you for the great review Keith, we really appreciate your feedback and look forward to seeing you again in the future.

Oceniono na 5 z 5

Landrover Defender

Purchase a Range Rover Autobiography off Auto 100 in December and the hole experience was brilliant, so when it came to changing the wife's car it was the first place to check, they had the perfect Landrover Defender in the colour she was after. Yet again Auto 100 customer service was brilliant. Chris and Dan customer service was brilliant. Thanks again for making the hole experience great.

10 kwietnia 2026
Opinia niezależna
Logo Auto100

Odpowiedź od Auto100

Thank you for the lovely review Steve, we really appreciate your feedback and look forward to seeing you again in the future.

Oceniono na 1 z 5

Shocking company!!!

Auto100 should be banned from the motorway.com Matt bids on vehicles and doesn’t follow through, no contact was made from the dealer after multiple attempts to contact them which meant the deal fell through. Seen several others have experienced the same by the look of the negative reviews I’ve seen. This company is run cowboys stop wasting people’s time!!!

4 kwietnia 2026
Opinia niezależna
Logo Auto100

Odpowiedź od Auto100

Thank you for your feedback, we’re really sorry to hear you feel this way.

We successfully purchase over 80 cars every week from services such as motorway however with the recent bank holiday, this has unfortunately caused some delays to what is normally a very swift and seamless process, particularly around collections.

That said, this is certainly not the level of service we aim to provide, and we take comments like yours seriously. We would genuinely appreciate the opportunity to look into this properly and understand exactly what happened in your case.

I cannot comment on the specifics of your purchase as i cannot establish your vehicle from your google name "R H". Please feel free to contact me directly at tom@auto100.co.uk, and I’ll personally ensure this is reviewed and addressed.

We pride ourselves on delivering a professional, efficient experience for every customer, and we’re always committed to putting things right.

Kind regards,
Tom
Auto100

Oceniono na 5 z 5

Dan made the process of buying my first…

Dan made the process of buying my first high performance sports car extremely easy.

10 kwietnia 2026
Opinia niezależna
Logo Auto100

Odpowiedź od Auto100

Thank you for the lovely review. Its great to hear we made the purchase an easy one. We look forward to seeing you again in the future.

Oceniono na 5 z 5

Really helpful

Dan was really helpful and he made the buying process run smoothly.
The car was fully prepared when I arrived and we went for a test drive.
Dan explained all the controls and sorted my Apple CarPlay.

2 kwietnia 2026
Opinia niezależna
Logo Auto100

Odpowiedź od Auto100

Thank you for the great review Josh, its great to hear Dan looked after you and we look forward to seeing you again in the future.

Oceniono na 5 z 5

Buying from auto100

Very easy to deal with, friendly staff. Swift hassle free change over of cars by Dan

4 kwietnia 2026
Opinia niezależna
Logo Auto100

Odpowiedź od Auto100

Thank you for the great review Gareth, we really appreciate your feedback and look forward to seeing you again in the future.

Oceniono na 5 z 5

Recently Purchased a BMW 240i sales…

Recently Purchased a BMW 240i sales person was Ryan Maloney who was extremely helpful and kept me updated throughout the process. On the day i picked up my new Vehicle Ryan was off and i was left in the capable heads of Terry who was also great to deal with, he took me through the final phase and made sure i was happy with my decision. Thank you all at Auto 100

25 marca 2026
Opinia niezależna
Logo Auto100

Odpowiedź od Auto100

Thank you for the lovely review Joe. We really appreciate the feedback and look forward to seeing you again in the future.

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