Austen & Blake - Belfast Recenzje 108

Wynik TrustScore: 4.5 na 5

4,4

Donegall Square North, BT1 5GB Belfast, Northern Ireland, GB


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Had a great experience at Austen & Blake Belfast choosing our engagement rings. The staff were really helpful and made the whole process feel easy and enjoyable. Great selection, no pressure, and ever... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

From the choice of options to the members of staff, everything was fantastic. Mia was very knowledgeable, helpful and made the whole experience enjoyable. All the staff were genuinely interested and c... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I purchased my engagement ring from Shannon in the Belfast store in February. She made sure that I was involved and informed every step of the way, from designing and choosing the stones, to gushing... Zobacz więcej

Oceniono na 5 z 5

Had great service when visiting with my fiancée to buy my wedding ring at the Belfast store. Visited 3 times, and each time Shirley was great help from our initial visit to view the available rings,... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep jubilerski
  2. Sklep z dodatkami
  3. Jubiler
  4. Projektant biżuterii
  5. Producent biżuterii

Napisane przez firmę

Find Us When on the lookout for wedding rings in Belfast and diamond rings in Belfast, visit our jewellery shop on Donegall Square. You can visit our Belfast jewellers in this iconic square in the city that plays host to various affluent banks, coffee spots, and upscale shopping before heading to one of the area's many restaurants and eateries. Visit us in-store where our experts are at hand in a no-pressure environment, offering customisable designs and personalised service, allowing you to find or create the design of your dreams.


Dane kontaktowe

  • Donegall Square North, BT1 5GB, Belfast, Northern Ireland, Zjednoczone Królestwo

  • 028 9562 2030

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

108 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 84% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

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Oceniono na 5 z 5

All of the staff

All of the staff, particularly Stephanie, made me and my partner feel so welcome. All of our questions were answered in a friendly and professional manner. I would highly recommend Austen and Blake to anyone going ring shopping.

6 maja 2025
Logo Austen & Blake - Belfast

Odpowiedź od Austen & Blake - Belfast

Dear James,

Thank you for taking the time to review your experience with us, we appreciate your kind words.

We are also really pleased to hear you are satisfied with both your order and the service from our Belfast team, especially Stephanie!

Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.



Kindest regards,


Austen & Blake Customer Service

Oceniono na 5 z 5

Staff were very helpful in helping me…

Staff were very helpful in helping me choosemy daughters wedding bracelet. Also cleaning my engagement ring free of charge was a nice touch

10 października 2024
Logo Austen & Blake - Belfast

Odpowiedź od Austen & Blake - Belfast

Dear Jacqui,

Thank you for taking the time to review your experience with us, we appreciate your kind words.

We are also really pleased to hear you are satisfied with both your order and the service from our Belfast team!

Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.



Kindest regards,


Austen & Blake Customer Service

Oceniono na 5 z 5

Impressed

Very transparent. Told them my price and what she liked. Didn't force me into going higher. So no complaints

21 marca 2025
Logo Austen & Blake - Belfast

Odpowiedź od Austen & Blake - Belfast

Dear Valued Customer,

Thank you for taking the time to review your experience with us, we appreciate your kind words.

We are also really pleased to hear you are satisfied with both your order and the service from our Belfast team!

Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.



Kindest regards,


Austen & Blake Customer Service


Oceniono na 4 z 5

The ring I ordered was beautiful but…

The ring I ordered was beautiful but the clarity of the stone wasn’t like the picture or what I was expecting, but still gorgeous none the less

13 kwietnia 2025
Logo Austen & Blake - Belfast

Odpowiedź od Austen & Blake - Belfast

Dear Valued Customer,

Thank you for taking the time to review your experience with us, we appreciate your kind words.

We are also really pleased to hear you are satisfied with both your order and the service from our Belfast team!

Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.



Kindest regards,


Austen & Blake Customer Service

Oceniono na 5 z 5

Service was amazing

Service was amazing, big thank you to Josh for making it so easy.

25 kwietnia 2025
Opinia niezależna
Logo Austen & Blake - Belfast

Odpowiedź od Austen & Blake - Belfast

Dear Mark,

Thank you for taking the time to review your experience with us, we appreciate your kind words.

We are also really pleased to hear you are satisfied with both your order and the service from our Belfast team!


Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.



Kindest regards,


Austen & Blake Customer Service

Oceniono na 5 z 5

Best customer service ever

Best customer service ever
Ciara is very kind and knows exactly what you are looking for
I love going in to look but always end up buying something

7 kwietnia 2025
Logo Austen & Blake - Belfast

Odpowiedź od Austen & Blake - Belfast

Dear Harwant,

Thank you for taking the time to review your experience with us, we appreciate your kind words.

We are also really pleased to hear you are satisfied with both your order and the service from our Belfast team, especially Ciara!


Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.



Kindest regards,


Austen & Blake Customer Service

Oceniono na 5 z 5

Good service, beautiful ring

Our experience in the Belfast store was great. We had time to look at some samples which helped us decide what we wanted. The delivery was super quick as was a ready to wear ring and the ring itself is a stunner. Thanks

12 kwietnia 2025
Opinia niezależna
Logo Austen & Blake - Belfast

Odpowiedź od Austen & Blake - Belfast

Dear Caroline,

Thank you for taking the time to review your experience with us, we appreciate your kind words.

We are also really pleased to hear you are satisfied with both your order and the service from our Belfast team!

Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.



Kindest regards,


Austen & Blake Customer Service


Oceniono na 5 z 5
Logo Austen & Blake - Belfast

Odpowiedź od Austen & Blake - Belfast

Dear Valued Customer Service,

Thank you for taking the time to review your experience with us, we appreciate your kind words.

We are also really pleased to hear you are satisfied with both your order and the service from our Belfast team!



Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.



Kindest regards,


Austen & Blake Customer Service



Oceniono na 5 z 5

Shannon was very good and professional

Shannon was very good and professional. Has given us valuable advice on the jewellery. Over all very friendly atmosphere, we will be back for sure.

31 marca 2025
Logo Austen & Blake - Belfast

Odpowiedź od Austen & Blake - Belfast

Dear Patryk,

Thank you for taking the time to review your experience with us, we appreciate your kind words.

We are also really pleased to hear you are satisfied with both your order and the service from our Belfast team, especially Shannon!



Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.



Kindest regards,


Austen & Blake Customer Service


Oceniono na 5 z 5

Fabulous service from Stephanie.

Stephanie was exceptionally patient and helpful. She was full of great ideas for a typically clueless male!
Excellent service from a member of staff who is a massive asset to the business.

31 marca 2025
Opinia niezależna
Logo Austen & Blake - Belfast

Odpowiedź od Austen & Blake - Belfast

Dear Richard,

Thank you for taking the time to review your experience with us, we appreciate your kind words.

We are also really pleased to hear you are satisfied with both your order and the service from our Belfast team, especially Stephanie!



Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.



Kindest regards,


Austen & Blake Customer Service


Oceniono na 5 z 5

Engagement ring

The whole experience was great from start to finish I couldn’t be more happy with the ring and the service received!

24 marca 2025
Logo Austen & Blake - Belfast

Odpowiedź od Austen & Blake - Belfast

Dear James,

Thank you for taking the time to review your experience with us, we appreciate your kind words.

We are also really pleased to hear you are satisfied with both your order and the service from our Belfast team!



Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.



Kindest regards,


Austen & Blake Customer Service

Oceniono na 5 z 5

Popped in today for a quick look…

Popped in today for a quick look around, Stephanie helped me and gave me plenty of options, fantastic help!

23 marca 2025
Opinia niezależna
Logo Austen & Blake - Belfast

Odpowiedź od Austen & Blake - Belfast

Dear Finn,

Thank you for taking the time to review your experience with us, we appreciate your kind words.

We are also really pleased to hear you are satisfied with both your order and the service from our Belfast team, especially Stephanie!



Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.



Kindest regards,


Austen & Blake Customer Service


Oceniono na 5 z 5

Shannon and Holly in the Belfast store…

Shannon and Holly in the Belfast store were so knowledgeable and gave such good advice when choosing my eternity ring. They were so friendly and made it such an enjoyable experience. So happy with my beautiful ring - thank you so much.

14 marca 2025
Logo Austen & Blake - Belfast

Odpowiedź od Austen & Blake - Belfast

Dear Tracey

Thank you for taking the time to review your experience with us, we appreciate your kind words.

We are also really pleased to hear you are satisfied with both your order and the service from our Belfast team, especially Shannon and Holly!

Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.



Kindest regards,


Austen & Blake Customer Service

Oceniono na 5 z 5

Excellent customer service

Joshua went above and beyond to help me replace my ring and get me an upgrade. Extremely helpful and very good customer service.

12 marca 2025
Logo Austen & Blake - Belfast

Odpowiedź od Austen & Blake - Belfast

Dear Rebekah,

Thank you for taking the time to review your experience with us, we appreciate your kind words.

We are also really pleased to hear you are satisfied with both your order and the service from our Belfast team, especially Joshua!

Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.



Kindest regards,


Austen & Blake Customer Service

Oceniono na 5 z 5

100% happy The girl we were dealing with (manager)…

The girl we were dealing with (manager) is so nice and helpful she knew exactly what I was looking for I just loved the jewellers
Thank you so much I love my ring

6 lutego 2025
Logo Austen & Blake - Belfast

Odpowiedź od Austen & Blake - Belfast

Dear Michelle,

Thank you for taking the time to review your experience with us, we appreciate your kind words.
We are also really pleased to hear you are satisfied with both your order and the service from our Belfast team!

Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.

Kindest regards,

Austen & Blake Customer Service

Oceniono na 5 z 5

Went into Shirley at the Belfast store…

Went into Shirley at the Belfast store nearly a year ago and annoyed her every few weeks until I got the ring recently.
She was absolutely amazing and nothing was ever too big of an ask.
So happy with everything and be in soon for the wedding rings.
Shout out to Ciara also for everything.

25 stycznia 2025
Opinia niezależna
Logo Austen & Blake - Belfast

Odpowiedź od Austen & Blake - Belfast

Dear Emmett,

Thank you for taking the time to review your experience with us, we appreciate your kind words.
We are also really pleased to hear you are satisfied with both your order and the service from our Belfast team, especially Ciara!

Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.

Kindest regards,

Austen & Blake Customer Service

Oceniono na 5 z 5

Professional and knowledgeable staff…

Professional and knowledgeable staff both in choosing and collecting jewellery.
Relaxed and enjoyable experience.

8 lutego 2025
Opinia niezależna
Logo Austen & Blake - Belfast

Odpowiedź od Austen & Blake - Belfast

Dear Colin,

Thank you for taking the time to review your experience with us, we appreciate your kind words.
We are also really pleased to hear you are satisfied with both your order and the service from our Belfast team!

Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.

Kindest regards,

Austen & Blake Customer Service

Oceniono na 5 z 5

The ring ordered was amazing

The ring ordered was amazing. I couldn’t imagine better fit. The quality seems excellent as well. The delay was a bit long but it was the Christmas period.

4 stycznia 2025
Logo Austen & Blake - Belfast

Odpowiedź od Austen & Blake - Belfast

Dear Valued Customer,

Thank you for taking the time to review your experience with us, we appreciate your kind words.
We are also really pleased to hear you are satisfied with both your order and the service from our Belfast team!

Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.

Kindest regards,

Austen & Blake Customer Service

Oceniono na 5 z 5

My recent experience at Austen and…

My recent experience at Austen and Blake was brilliant! I was looked after by Shirley, whose help was very insightful and she was super friendly! She is a credit to this jeweller. Thank you so much

30 stycznia 2025
Opinia niezależna
Logo Austen & Blake - Belfast

Odpowiedź od Austen & Blake - Belfast

Dear Louise,

Thank you for taking the time to review your experience with us, we appreciate your kind words.
We are also really pleased to hear you are satisfied with both your order and the service from our Belfast team, especially Shirley!

Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.

Kindest regards,

Austen & Blake Customer Service

Oceniono na 5 z 5

Shannon is an expert in her field

Shannon is an expert in her field. Made a difficult decision easy.

Thanks again Shannon 🙏

11 stycznia 2025
Opinia niezależna
Logo Austen & Blake - Belfast

Odpowiedź od Austen & Blake - Belfast

Dear Leo,

Thank you for taking the time to review your experience with us, we appreciate your kind words.
We are also really pleased to hear you are satisfied with both your order and the service from our Belfast team, especially Shannon!

Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.

Kindest regards,

Austen & Blake Customer Service

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