aura-print.com Recenzje 

252
Wynik TrustScore: 4.5 na 5

4,5

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

I ordered premium business cards with Raised Spot UV. Aura automatically adds Soft Touch Lamination with that finish, but neither the ordering process nor the proof warned that the matte are... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Aura Print is FANTASTIC!! I've come back to them over 10 times and have also tried other places to print custom playing and tarot cards, and NO ONE has their level of high quality, customer care, pati... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Auraprint has always made ordering my labels very easy, but this last time I had to brag about the quality of the print job. I was concerned that such small detail/nuance would be lost printed so smal... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We have recently purchased two banners from Aura and the service given us was excellent from the word go. Ruben was really helpful regarding what was available, design upload and ordering. The ban... Zobacz więcej

Informacje dotyczące firmy

  1. Druk cyfrowy

Napisane przez firmę

Aura Print is a specialist print and finishing company based in Huddersfield, West Yorkshire, delivering high-spec, production-led print to businesses across the UK, USA, and beyond. With a focus on complex, bespoke print projects, Aura Print combines premium substrates with advanced finishing techniques such as duplexing and triplexing, metallic foiling, painted edges, die cutting, and more. Many of these capabilities go beyond standard online print, enabling stand-out results on everything from business cards and art prints to playing cards and packaging. Founded in 2007, Aura Print has built a reputation for technical expertise and consistent quality, supported by ongoing investment in modern equipment and an experienced in-house pre-press and production team. Every project is managed with a focus on detail, accuracy, and finish.


Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

252 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 66% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 miesiąca

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,5

Wszystkie recenzje

(252)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 31

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Can I give more than 5 stars?

Have used AP for many, many years.
For me, they lead the field and always deliver.

It also makes me happy to see they are a local company with a long history of doing things well.

Will always come back.

18 sierpnia 2021
Opinia niezależna
Logo aura-print.com

Odpowiedź od aura-print.com

Thanks Shane — we really appreciate your continued support over the years.
Consistency in print quality and service is something we’ve always placed a strong focus on, so it’s great to hear that’s been your experience over time.

Being a long-standing local business is something we take pride in, and it’s good to know that comes through alongside the work we deliver.
We look forward to supporting you again in the future.

Oceniono na 1 z 5

Terrible service

Terrible service
They do mistake and blame the client ...

I do not recommend to anyone...

10 lutego 2021
Opinia niezależna
Logo aura-print.com

Odpowiedź od aura-print.com

Hi Florent — we’re sorry to read this feedback.
Providing clear, supportive service is a key part of how we operate, so it’s disappointing to see this wasn’t your experience at the time.

Since then, we’ve continued to refine both our communication and internal processes to ensure issues are handled more transparently and collaboratively.

We appreciate you taking the time to share your feedback, as it helps inform those improvements.

Oceniono na 5 z 5

As always superb, product and service.

As always superb service, fantastic product and fast delivery. What more could you ask for? Well their prices are excellent too and their soft touch laminate - well that’s to die for.

Don’t hesitate, these guys lead the field.

22 grudnia 2019
Opinia niezależna
Oceniono na 5 z 5

They did an awesome job on my Save the…

They did an awesome job on my Save the Dates. Fast turnaround, and even when i messed the order up twice, they still were on the ball enough to keep up with my mistakes and put through my changes. Very happy. Will be back for sure.

18 grudnia 2019
Opinia niezależna
Oceniono na 5 z 5

Cant rate my experience highly enough

I used Aura print to print order of services for a memorial. They were incredibly helpful, I had lots of questions about what to put into the site to ensure I ordered the correct item, they gave great advice and responded quickly. An error on a date I had was provided, luckily for me in time to correct it, I was incredibly grateful for this. Unfortunately I when they were delivered I realised I made an error with the size and with only a day to go till the service I messaged and phoned them. The error was 100% on my end as I had asked for A5 meaning the order of services had arrived having been printed on A5 when in fact the final product needed to be A5 so printed on A4. I communicated this to them taking full responsibility but also in a state of anxiety and Aura print amazingly reprinted my order against the clock as the last next day post was in 40 minutes. I can’t thank them enough for solid communication, great prices, having hawk eye when everyone else who I showed them to didn’t see the error and just generally being fantastic. Thanks Aura print, your customer service is second to none! Many thanks Fran

7 grudnia 2019
Opinia niezależna
Oceniono na 2 z 5

Quality is fine but terrible customer service

Quality is fine, but terrible customer service. I supplied artwork correctly for a reprint, however, they moved it around and therefore made an error which they were unwilling to reprint for free. Unfortunately, not the kind of customer service I would've expected and has left me very unhappy and confused as to how a business can be run so unethically!

2 grudnia 2019
Opinia niezależna
Logo aura-print.com

Odpowiedź od aura-print.com

Thanks for leaving a review. I think it’s only fair to provide our side of this story for the sake of clarity. Originally the artwork was not set up correctly and needed amending. As a gesture to save you time and in our view, good customer service, we made the amendments for you and then provided you with a digital proof to check and sign off before we went to print. You gave us the approval to go ahead to print and the error in movement was only noticed upon delivery. Because there is blame on both us and yourself in this scenario, we offered to reprint your job if you covered 50% of the original cost. You denied any blame and refused this offer however we can’t just reprint this for free as the responsibility on checking the artwork was okay to print was with you when we sent the digital proof. I do hope you reconsider and take us up on the discounted rate where we can share the blame 50/50. Thanks.

Oceniono na 5 z 5

Highly recommend!

Highly recommend! The process was very easy and staff were helpful in explaining how gold foiling works.
Our invites came on time and look AMAZING. The quality is brilliant (700gsm) and better than what we thought they would be.
You won't go wrong with this company!

5 listopada 2019
Opinia niezależna
Oceniono na 5 z 5

Highly recommended!

Very easy to use website, competitive price, great service, top quality and fast delivery! I organised a last minute birthday party for my 2 year old, and I needed a 5’x4’ Peppa pig backdrop and a Peppa pig photo booth frame. I made the order on Wednesday and it had arrived on Friday (to Scotland)!
I will be using Aura print for my future printing needs!

29 września 2019
Opinia niezależna
Oceniono na 5 z 5

Very happy customer, highly recommended

I have ordered from AuraPrint a number of times and always been happy with my orders. Any issues are dealt with quickly and efficiently and in a professional manner. Great variety of products and easy to use website.
Very happy customer.

25 września 2019
Opinia niezależna
Oceniono na 5 z 5

Great company and great service

Great company and great service! Everything was exactly what we asked for, it was fast delivery and our company will be buying from Aura a lot more in the future. Thank you ⭐️⭐️⭐️⭐️⭐️

20 czerwca 2019
Opinia niezależna
Oceniono na 5 z 5

I ordered my wedding invitations…

I ordered my wedding invitations through Aura Print. Very reasonable prices, amazing quality and great customer service! Wish I could give them more stars. I had a lot of back and forth emails with Suzanne as I wanted to make sure I had got everything 100% correct, she was very helpful and quick to respond. Unfortunately when my invites arrived they was a printing error (which was due to a misunderstanding), they didn't even hesitate about getting a replacement out to me. Josh called me to correct the error and the invites arrived within in a couple of days.

Very happy customer - thank you!

5 czerwca 2019
Opinia niezależna
Logo aura-print.com

Odpowiedź od aura-print.com

Hi,

Thanks so much for the great review. So sorry to hear about the printing mishap but glad that we could fix things in a fair timescale! Hope your guests love the wedding invitations.

Oceniono na 5 z 5

A really great customer focused …

A really great customer focused company who never fail to meet my expectations. The quality of printing is outstanding, as are the staff. I will use them all the time knowing that they will meet my needs.

28 maja 2019
Opinia niezależna
Oceniono na 1 z 5

I'm really disappointed

I'm really disappointed. I wanted to get my wedding invites printed with Aura Print, their services sounded great and their prices very reasonable. However my sample pack never arrived and they said if I didn't receive it, they would send another one out. They were pretty prompt with their email responses, until I emailed them requesting another sample pack. Since then, no response. It's been 5 weeks since our first communication.

12 maja 2019
Opinia niezależna
Oceniono na 5 z 5

Very impressed with Aura Print

You never quite know what you are going to get when you use a company online but Aura Print exceeded all our expectations. A fantastic quality service from start to finish with prompt, friendly communications to our questions. The final product (a large PVC banner) was superb and at a highly competitive price to companies local to us. Many thanks, we will be back!

3 kwietnia 2019
Opinia niezależna
Oceniono na 5 z 5

Fantastic service and great quality

Fantastic service and great quality. I needed the items urgently for a conference and Aura Print produced them in 24hrs to a higher quality and lower price than companies I've used previously. I will not hesitate to use Aura again.

5 lipca 2017
Opinia niezależna
Oceniono na 1 z 5

Bad communication and postage service

I was thrilled to be using this service as it was affordable but through it all the communication was a fail and with the way the postage went was very disappointing as my post was left at the neighbours house which I didn't give order to do so, when the parcel was brought to the house it was opened by someone else in the house as they to was excepting a parcel and there was no name written on the parcel which it should of have my name printed on the parcel but aura print team didn't even bother to do so. What was so annoying and very disappointing was that my parcel was meant to be private and due to negligence from the aura print team my privacy was breached. I would certainly not be using this company again nor recommend them to anyone as that was totally irresponsible and unprofessional on their behalf. Very ridiculous, why would they not put my name when they know my name.... They have no understanding of privacy so I give this company a thumbs down.

17 lutego 2016
Opinia niezależna
Oceniono na 5 z 5

Faultless service!

I work for a hospice and was recommended this site by a friend. Was very reluctant to use as too cheap - how wrong was I ! Totally amazing service - will pass the good news on to others. I am not too good at the IT side of life but was given great help. They really deserve to do very well - thank you very much - we will be back !

9 października 2015

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