Audika - Sheffield York Street Recenzje 

244
•
Wynik TrustScore: 5 na 5

4,9

19/23 York Street, S1 2ER Sheffield, Yorkshire, GB

•

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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Lily and Julie have always been very accommodating and helpful when it comes to my nan. Being personable and patient when dealing with older people may not seem like much but it goes along way and has... Zobacz więcej

Oceniono na 5 z 5

Lilly is warm friendly careful thorough and fills me with confidence. She always quickly responds to my queries if I have them. I have complete trust in her advice. She perfectly balances efficienc... Zobacz więcej

Oceniono na 5 z 5

Lily is absolutely amazing at her job. She is so friendly and professional.She goes above and beyond to help to make sure customers are happy. Communication is always quick too. She is an absolute st... Zobacz więcej

Oceniono na 4 z 5

Lovely welcoming reception. Lilly, the audiologist was very knowledgeable & approachable & made me feel comfortable. I felt as though I’d had a thorough examination & I did not feel pressurised to pur... Zobacz więcej



Dane kontaktowe

  • 19/23 York Street, S1 2ER, Sheffield, Yorkshire, Zjednoczone Królestwo

  • 0114 280 8800

4,9

Doskonała

Wynik TrustScore: 5 na 5

244 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,9

Wszystkie recenzje

(244)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 6062

Napisz recenzję
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Oceniono na 5 z 5

Looking for reassurance

I booked my appointment because I had noticed some small differences in my hearing in busier /bigger rooms and wanted to get a bit of peace of mind.
Lilly very clearly explained how hearing works, showed me what she was looking for on the visual exam and asked some questions before doing the hearing test. I felt really at ease.
I have mild differences in my hearing but it was really reassuring that I wasn't going mad finding it a little more difficult following conversations. Its nice to know that while I don't currently need hearing aids or any support that the team at hidden hearing are there if I do.

Not having someone try for the hard sell was much appreciated.

Would definitely recommend if you want to check your hearing and that you don't need to wait for it to be a drastic loss before checking it out.

26 lutego 2025
Opinia niezależna
Logo Audika - Sheffield York Street

Odpowiedź od Audika - Sheffield York Street

What a wonderful review - Thank You!

You are right in that you don't have to wait for a drastic loss before you approach a hearing care professional for support. We recommend people get their hearing checked regularly if they are over the age of 55, in the same way many of us go to the opticians or dentist for regular check ups. However anyone can approach us if they notice even a slight difference in their hearing so that we can give advice. We are so pleased you acted quickly when you noticed some differences in your hearing and it's very reassuring that you do not need hearing assistance at the moment.

We will continue to offer future check ups, which are naturally free of charge, just so that you can keep a check on your hearing and we can continue to support you with your hearing care.

Thank you again for reviewing your experience and we wish you the best for the future.

Kind Regards,

Customer Services
0800 740 8796 / 01622 775191
contact@hiddenhearing.co.uk

Oceniono na 5 z 5

Excellent Customer Service

Just had a hearing test by Hidden Hearing-The test was very thorough coupled with a good explanation of my hearing problems. There was no "high pressure selling" and I am now reviewing my options. Thank you Lilly.

21 lutego 2025
Opinia niezależna
Logo Audika - Sheffield York Street

Odpowiedź od Audika - Sheffield York Street

We are pleased that Lily found that balance between knowledge and care. As experts in our field, we really appreciate how overwhelming medical appointments can be and we are pleased you were given enough information to make an informed decision.

Naturally, if we can assist you any further, please do not hesitate to reach out to us.

Kind Regards,

Customer Services
0800 740 8796 / 01622 775191
contact@hiddenhearing.co.uk

Oceniono na 5 z 5

Quality of support matters

Lily is very patient, supportive and informative.

You can get the same hearing aids cheaper elsewhere but it is not like buying spectacles. You really need advice and support. Also the aids may need adjusting to your specific requirements, which might change over time.

6 lutego 2025
Opinia niezależna
Oceniono na 5 z 5

Relaxing and reassuring

I came for a hearing test after seeing a leaflet in the newspaper. I'm 40 and thought I'd damaged my hearing after years of using headphones for work and going to loud gigs.

I don't know why I put it off for so long as the whole experience was excellent. Lovely welcome and a nice coffee on arrival.

Lilly the audiologist was so lovely. Really reassuring and answered all my questions without making me feel daft for asking them.

Even though the leaflet said the appointment was free I did think there must be a hidden catch where I'd be up sold something. I wasn't and it was all free.

Overall I found it a really relaxing experience! Oh, and my hearing is normal and I can keep using earplugs at night. Win win!

4 lutego 2025
Opinia niezależna
Oceniono na 5 z 5

A brilliant experience

Lilly is a brilliant adviser and a very kind lady. She is highly competent, patient and always helpful. Lilly goes with each appointment the extra mile and tailors her response to personal needs. I have every confidence that I have given the best solution to my hearing problem and that the devices will serve me well.
I can only recommend Lilly and Hidden Hearing to customers.

12 grudnia 2024
Opinia niezależna
Oceniono na 5 z 5

Lilly the Pink

We had an appointment with Lilly at the York Street branch in Sheffield My husband already had a hearing aid but has had problems with it on purchasing. It wasnt cheap and they came to our home unfortunately after about 3 years the company went into liquidation. Eventually we made an appointment at Hidden Hearing. Lilly made us feel very comfortable and she certainly had a fantastic knowledge. We purchased another hearing aid and we are over the moon. No more crackling perfect hearing. We cannot thank Lilly enough she is a credit to the company. Many many thanks my husband will be able to enjoy Christmas. Again thank you.

19 grudnia 2024
Opinia niezależna
Oceniono na 5 z 5

Prompt attention given

Prompt attention given, everything fully explained, options given, early follow up appointments made, pleasant staff.

10 grudnia 2024
Oceniono na 5 z 5

The fact that I was able to have my…

The fact that I was able to have my visit at home where I feel comfortable plus a complete hearing test which was explained to me how it would be performed and the reason why.
Niteen Patel did a thorough examination with an explanation throughout.
Tried the hearing aids which was perfect but unfortunately way out of my price range being a pensioner and therefore declined to follow through at this stage so maybe you could try to make them more affordable for the elderly.

3 grudnia 2024
Oceniono na 5 z 5

Brilliant

Brilliant! I had an appointment this morning as I’d started to struggle hearing my daughters during busy times. The staff were lovely, really welcoming and made me feel at ease. The tests were very detailed, Lilly explained everything beforehand so that I knew what to expect. After the tests, she went through my results with me and showed me on the chart what that meant for me. I’d definitely recommend making an appointment if you think you’re struggling, even if it’s to put your mind at rest.

19 listopada 2024
Opinia niezależna
Oceniono na 5 z 5

Lilly

Lilly, who dealt with the test was professional but friendly. She explained in detail about the hearing process and then gave the test. Following that, she provided aids and demonstrated their use.
I came away impressed with the quality of the service. Previous experience with a high street name seemed inferior by comparison.

13 listopada 2024
Opinia niezależna
Oceniono na 5 z 5

Exceptional Service and Insightful Hearing Test

I recently visited Hidden Hearing Sheffield for a hearing test and was thoroughly impressed with the experience. The premises were modern, tidy, and immaculately clean, creating a welcoming environment.

Lilly was fantastic - exceptionally helpful and professional. She made the entire process comfortable and explained everything in a clear and informative way. I left with a much better understanding of hearing health and the reasons behind certain hearing issues.

Overall, a highly positive experience, and I would definitely recommend Hidden Hearing to anyone seeking professional and friendly care.

18 listopada 2024
Opinia niezależna

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