Excellent service and personal touch at the new Audika Hearing store in Cowick Street, Exeter. Been hard of hearing for many years and consultant Emma Rooms explained everything and adjusted my hea... Zobacz więcej
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I am a client of Audika, 88 Fore Street, Exeter - previously Amplifon. I lost one of my hearing aids and needed speedy help. Audika gave me an appointment that same day and could not have been mor... Zobacz więcej
Excellent service very impressed. I visited the Exeter Audika today and was looked after by Suzanne who was very professional and reassuring. She explained the process of using microsuction beforeha... Zobacz więcej
Emma was just so helpful, Smiley and welcoming and really put me at ease. Genuinely keen to help and very kind. customer care and knowledge excellent, and very patent.The receptionist - [sorry miss... Zobacz więcej
4,8
Doskonała
151 recenzji
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Fascinating
The staff are friendly and helpful and put you at ease as soon as you walk through the door. They take you through each step at your own pace and explain the significance of each step to your hearing.
A fascinating insight into the effects of hearing loss which gradually creeps into our lives.
There is no hard sell.
28 listopada 2025
It is a pleasure to visit Hidden…
It is a pleasure to visit Hidden Hearing, everyone is so friendly and helpful and listen intently to any problems I may have and sort them instantly. Thank you to the Exeter branch for all their help
27 listopada 2025
Emma was great
Emma was great, very knowledgeable and very good at explaining everything. Empathetic too - understands how it feels to have problems with hearing.
So, so different to the NHS people and the aids available.
25 listopada 2025
Personal attention in my home
Personal attention in my home. Polite, helpful technician. Thorough test, all questions answered. Aids were available immediately.
19 listopada 2025
Ear wax removal
The staff were friendly and efficient and I felt at ease. Everything was explained to me in advance and afterwards. I was even given a hearing test after the wax removal. Excellent service.
6 listopada 2025
Annual Hearing Tests
A very comprehensive set of tests carried out in a friendly and courteous way with everything explained and completely free. We were offered coffee on arrival and all staff were pleasant and most helpful.
28 października 2025
Opinia niezależna
Hearing test
Every part of the process was explained well. Straightforward and clear instructions. I felt at ease.
29 października 2025
Opinia niezależna
Friendly professional service
Friendly professional service. My aids were serviced and re programmed to a very high standard.
26 września 2025
The ear wax removal system is very…
The ear wax removal system is very quick and painless. I’m very pleased with the result
15 sierpnia 2025
Immediate response to a call for help
Needing urgent advice about my hearing aid, I contacted the company by text. As soon as the request was sent to my local centre in Exeter, an audiologist was found who could fit in a visit to my home and he arrived within two hours. The problem was immediately identified and dealt with. I was so impressed with the efficiency and kindness of the attention I received. My hearing is now restored. Thank you very much.
Sydness Bones
1 sierpnia 2025
Opinia niezależna
Whenever I contact Hidden Hearing the…
Whenever I contact Hidden Hearing the operatives are friendly and helpful.
22 lipca 2025
Successful visit to Hidden Hearing
My second appointment at Exeter Hidden Hearing with Emma Rooms on Wednesday 23rd July was so pleasing and with a great outcome...I can now hear so much better!
Given thorough information about my hearing status by Emma and providing the best possible solution for me in a very caring, knowledgeable and professional manner..Thankyou so much.
23 lipca 2025
Opinia niezależna
I had a check up appointment in Hidden…
I had a check up appointment today at Hidden Hearing in Exeter branch.
A lovely welcome from alison the receptionist and a welcome cup of coffee . The office so clean and modern.
The dispenser Emma Rooms gave me a thorough MOT of my ears and explained everything very clearly.She adjusted my hearing aids and made another appointment for check up next year. I have no hesitation in recommending Hidden Hearing in Exeter. No sales pressure at all. You won't be disappointed by the informative appointment and thorough check up of your ears.
10 lipca 2025
Opinia niezależna
Emma Rooms in Exeter was a delight
Emma Rooms in Exeter was a delight. She was very knowledgeable, efficient and personable. I love my hearing aids and they make all the difference to my life.
10 lipca 2025
Opinia niezależna
Fantastic after sales follow-up
Nearly cancelled my follow-up appt as I thought my newly fitted hearing aids were doing ok and I’d be wasting my time and hers. But Emma Rooms was absolutely brilliant. She listened, took the time to adjust the fit, fine tuned the prescription, and gave me another setting. So glad I went, they are functioning so much better than before. Top woman, highly recommended.
7 lipca 2025
Opinia niezależna
An excellent service!
I visited Hidden Hearing for a microsuction. They were fabulous. The secretary explained everything I had to do beforehand, and Suzanne (who removed the wax) was extremely helpful, doing a careful and thorough job and answering all of my questions. An excellent service (my first of this kind) and one I would highly recommend.
19 czerwca 2025
Opinia niezależna
Friendly professional knowledgeable service.
Rosie , updated my hearing aids as necessary.. added some more functions and clearly explained everything. All done with a professional , friendly and caring manner , which put me totally at ease.
Excellent service throughout.
Thank you Rosie.
3 czerwca 2025
The professional attention was excellent!
The detailed, friendly and brilliantly professional attention that I have received were notable!
26 kwietnia 2025
Very friendly service ,
Very friendly service ,
All of procedures explained clearlyeg informed consent.
And the problem that I may have with my hearing .
Thank you to the team for their great service .
2 kwietnia 2025
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