Very friendly receptionist at the front desk.And Nadiyah was very professional and explained everything she was doing.
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
My hearing aids were replaced free of charge under warranty. Since I got home they have developed an intermittent very high piano note sound which is a little disconcerting but does not seem to have... Zobacz więcej
Had a good conversation about my use of aids. I was concerned about background noise so was given two programmes to use in two different circumstances. This will be helpful when in a public event in m... Zobacz więcej
Have to say how good Teresa at Hidden Hearing, Derby is. My Dad has been having problems with his ears lately. We’ve had several visits to Hidden Hearing during the process of solving the issues. T... Zobacz więcej
4,8
Doskonała
109 recenzji
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Went in for a free hearing test with my…
Went in for a free hearing test with my mum. Audiologist name was Maariyah, really friendly and patient, went through all options and explained everything perfectly. Also made useful recommendations which we defo taken on board.
11 stycznia 2023
Opinia niezależna
Having had a hearing test check-up this afternoon
Having had a hearing test check-up this afternoon, I was very impressed with the Audiologist Maariyah.
She greeted us with a lovely smile and introduced herself, the check up was conducted in a very professional and thorough manor and Maariyah discussed the changes needed to enhance my hearing further. Also went through everything step by step so I understood what was being carried out. I came away full of confidence and pleased with my whole experience today.
13 stycznia 2023
Opinia niezależna
Very helpful
I am currently waiting for an appointment with the GP and was very worried about my ears. I spoke to Maariyah over the phone who works at the company and was given great advice about my ear infection. She was a great help and honestly helped with my worries and informed me how I can help myself until I see a doctor.
9 stycznia 2023
Opinia niezależna
Excellent service throughout.
I was referred to these people by my employer, I was tested thoroughly and they have confirmed exactly what was already suspected
Maariyah, my Audiologist, was very professional and explained every step of the testing process to me.
The NHS Hearing aid I currently have is of poor quality (my opinion) and I can't wait to be fitted with the decent ones now recommended to me.
10 stycznia 2023
Opinia niezależna
Hearing Aid Technical problem
Prompt response to my problem. Immediate diagnosis and resolution plus advice to prevent recurrence. Top work.
4 listopada 2022
Opinia niezależna
Jan the Audiologist was friendly and…
Jan the Audiologist was friendly and she done a thorough examination on both of my ears informing me that my right ear needed microsuction and she cleared the blockage. I also followed her advice on recommendation to see my doctor which I have done and most pleased with the outcome Jan was most helpful. She explained the procedure very clearly and made me feel I had made the right choice by going to Hidden Hearing in Derby.
27 czerwca 2022
Opinia niezależna
All the wax is out
All the wax is out, and I can hear again! My GP told me it was all very hard and impacted. The procedure was painless. Thankyou!!
24 czerwca 2022
Opinia niezależna
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Odpowiedź od Audika - Derby
Thank you for letting us know
If you need anything further, please do let us know.
Kind regards,
Customer Services
Hidden Hearing Ltd
0800 740 8796
Excellent and friendly service
Excellent and friendly service. Jan Derby was superb .Thank you.
25 kwietnia 2022
Opinia niezależna
What an excellent service
What an excellent service. My ear felt blocked, my hearing was impaired so I booked a hearing test. All staff were so professional including a very helpful receptionist called Teresa.
The audiologist referred me into Jan (Derby) for wax removal. Jan was excellent, reassuring and removed the wax. It didn't hurt and my hearing is now so much better. Would definitely recommend this service.
31 marca 2022
Opinia niezależna
Excellent Derby branch.
Excellent receptionist.An even better hearing specialist in Sage. Nice to talk to and willing to listen.
I’m really sorry that she is leaving the Derby branch.
24 marca 2022
I had a buid up of wax in my ear that…
I had a buid up of wax in my ear that was making my life a misery with tinnitus and a feeling of blocked sinuses , Had it removed pain free and a hearing test . The best money I have ever spent the discomfort and tinitus gone and my hearing back brilliant would recommend to anyone Jan at Derby was fantastic thanks so much
22 marca 2022
Opinia niezależna
I had an appointment for Ear wax…
I had an appointment for Ear wax removal at Hidden Hearing Derby, with Jan. She is Really kind and gentle and removed my ear wax.
Thanks Hidden Hearing for solving my ear wax problem😊
22 marca 2022
Opinia niezależna
The best money I have ever spent
The best money I have ever spent. I had been really struggling with blocked ears for almost two weeks, putting in olive oil and hoping the problem would go away. Finally I phoned Hidden Hearing, Derby and was given a same day appointment. The technician who dealt with me was excellent. She explained the procedure and alleviated my concerns. The procedure was painless and the result unbelievable. Thank you to Hidden Hearing Derby.
4 lutego 2022
Opinia niezależna
My hearing aids needed repair but cannot
My hearing aids needed repair and I am tole that the parts no longer exist so cant be repaired. I am now told that I have to pay for a new pair despite having one plan insurance cover.
18 listopada 2021
Odpowiedź od Audika - Derby
Hi David,
Thank you for your review. I am sorry to hear about your hearing aids and that the parts required to fix your aids no longer exist.
I have forwarded this onto our Customer Service team to investigate the matter further, we will be in touch.
Kind regards,
David - Hidden Hearing
The person who I saw was very helpful
The person who I saw was very helpful. I believe her name was Amandeep Kaur (if I have spelt it wrong please give her my apologies)
She gave me a thorough ear test and asked if I had a smart phone to put the app on. I don't have a smart phone but my wife has so she put the app on hers.
I cannot praise he highly enough.
28 września 2021
always very helpful and pleasant.
9 września 2021
Always helpful and very understanding
Always helpful and very understanding. Everything is explained clearly
Appointments are very good and always on time.
Very pleasant members of Staff.
17 sierpnia 2021
Doświadczenie Trustpilot
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