I would most certainly recommend Audika in Barnstaple. The team on reception were friendly and welcoming, Audiologist shaun was a top man, he put me at ease, was extremely thorough and patient and t... Zobacz więcej
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Welcomed into the practice by Sean who was extremely informative and helpful. The hearing assessment was very thorough and as a free service felt it was well worth the time to attend.
Sean has a very reassuring and competent approach, and is always very polite and helpful.
Recently I had my annual hearing test. Once again Shaun gave me his full and expert attention in his usual friendly manner. I can highly recommend Hidden Hearing Barnstaple. Please note, this review... Zobacz więcej
4,9
Doskonała
177 recenzji
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Inni użytkownicy przeglądali również
I have has been seeing Shaun for a few…
I have has been seeing Shaun for a few years now .Shaun is an example of good customer relations , instantly making you feel at ease and confident that I will recieve excellent Professional service and care.
The service he provides is outstanding and delivered with empathy and warm.
Thank you Shaun long may I be a client of yours
Mr Stephen Durk
19 maja 2025
Opinia niezależna
I called your branch in Barnstable…
I called your branch in Barnstable today regarding I left my hearing charger back home in Sandhurst Berkshire your colleague at your brain said that was not a problem. She could loan me one for a couple of days while I was down here. What a wonderful service. Sharon was lovely and friendly and couldn’t have been more helpful absolute lifesaver.
16 maja 2025
Opinia niezależna
Shaun Samuels
I have had an appointment with Shaun Samuels this morning, he was incredibly helpful and informative, he has sorted the issues I was having with my hearing aids and also saved me money! Thanks Shaun
12 maja 2025
Opinia niezależna
Lucy serviced my hearing aides and…
Lucy serviced my hearing aides and although one will have to be sent for repair they are now working very well. Always a pleasure to see and deal with Lucy
29 kwietnia 2025
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
What a fantastic service.
What a fantastic service.
Not only a thorough examination but Shaun explained everything he was doing and what it meant.
I have delayed going to get my hearing tested due to the stigma and just putting up with bad hearing.
I would have gone to Hidden Hearing years ago if I'd had known the level of service I would have received and the damage I have been causing not getting my hearing checked out.
My advise to you would be, get a checkup as soon as you can.
30 kwietnia 2025
Opinia niezależna
Odpowiedź od Audika - Barnstaple
Shaun is a good egg - that's what we say in Customer Services. It's a delight to see that you experienced the same fantastic service so many of our Barnstaple patients tell us about.
We really do understand about the stigma and how long it can take for some people to reach out for help, even when they are experiencing a change in their hearing. We often liken it to an opticians visit at Hidden Hearing; so many of us will visit an opticians when we are struggling with our eyes but not necessarily visit an audiologist for our ears. Knowing that the right support and care is out there can really help with this though. That's why we take extra care in welcoming patients to our service, take the time to share our knowledge and provide the expertise people should expect.
We are pleased that Shaun did all of those things and of course, if we can do anything more to assist you in the future, please do not hesitate to let us know; we are happy to help.
Kind Regards,
Customer Services
Hidden Hearing Ltd
0800 740 8796 / 01622 775191
contact@hiddenhearing.co.uk
Calm and efficient also very thorough…
Calm and efficient also very thorough in examination and explanation
17 kwietnia 2025
I wasn't very comfortable weariing earing aids . ng …
I wasn't very comfortable wearing earring aids but when he explained to me what they do and how they work I was Very impressed, my hearing is much better now I can join in conversations with my family and friends a lot better.
21 marca 2025
The helpfulness of Sharon
The helpfulness of Sharon and her expertise.
She was able to identify the cause of the problem I was experiencing and remedy it without difficulty.
I was extremely impressed with her skill and courtesy
4 kwietnia 2025
Opinia niezależna
Hidden hearing have been superb and…
Hidden hearing have been superb and efficient, I've had my hearing aids for 4 months and without wishing to sound dramatic, it's been life changing. Shaun Samuels is excellent at his job. I couldn't be happier with the service
4 kwietnia 2025
Opinia niezależna
Last week
Last week, I had a yearly review of my experience with my Oticon hearing aids. The process was efficient and did not take much time. And because Sean had travelled to a site much nearer to me, I didn't have too far to drive.
22 marca 2025
Service was friendly and professional…
Service was friendly and professional throughout. Shaun answered all our questions and we're delighted with the results.
27 lutego 2025
Opinia niezależna
Odpowiedź od Audika - Barnstaple
It's wonderful to read that you are delighted with the results and the service was friendly and professional at our Barnstaple clinic.
Thank you very much for taking the time to leave a review and if we can do anything further to help, please do not hesitate to reach out.
Kind Regards,
Customer Services
0800 740 8796 / 01622 775191
contact@hiddenhearing.co.uk
Ongoing Service
I have been a Hidden Hearing customer for many years now and the service and attention from Shaun at the Barnstaple office has been beyond expectations.
14 lutego 2025
Opinia niezależna
Excellent Customer Service
I have been a customer in the Barnstaple branch for nearly 3 years now and nothing whatsoever is any problem for either Shaun or Sharon, who are always so helpful.
I visited Shaun a couple of weeks ago for a tweak to my hearing levels and today, Sharon was really good in organising the replacement of my Oticon ear grips.
I am never disappointed with the service I receive and if you have a hearing problem, I really cannot recommend Hidden Hearing at Barnstaple highly enough.
13 lutego 2025
Opinia niezależna
Couldn't be better
I can't be constructive, because you couldn't do any better.
The experience was very professional and the service excellent.
6 lutego 2025
Very good after care service
4 lutego 2025
Opinia niezależna
Excellent Service
This was my 1st hearing test. Shaun was very friendly and made me feel relaxed and welcome.He was very thorough in all the testing and gave easy to grasp and understand explanations. Can definitely recommend.
29 stycznia 2025
Opinia niezależna
The go-to hearing aid servce in Barnstaple
The usual excellent service provided by Shaun, the man in charge of sorting out your hearing problems This time a little tweaking of existing aids sorted out my own particuiar problem. I will be back in a year's time for a quick and efficient checkup
22 stycznia 2025
Opinia niezależna
I would just like to say what a…Expert service in Barnstaple from Shaun
I would just like to say what a magnificent job Shaun the audiologist at Barnstaple did in fitting and setting up my hearing aids. He was extremely professional in every way , kind , informative, thorough and understanding . A real gentleman and a credit to his company. Highly recommended 👍😁
21 stycznia 2025
Opinia niezależna
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