Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Bought Aubin cord trousers in John Lewis at the end of January. Within weeks they were showing patches of wearing. Contacted Aubin more than a month ago. Provided proof of purchase and sent them back.... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

Further update: The second pair swiftly arrived and all is well. Update: They are sending another pair. Ordered a suit with two sets of trousers, only one set arrived in the delivery. I am awaitin... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

A despatch error was quickly resolved and correct order sent out by customer services. Thanks to Matt for resolving promptly. Clothes are really good quality

Reakcja na opinię

Oceniono na 2 z 5

In the last few months i have bought T shirts. socks, a sweat shirt, hoody and shorts. The quality of the all garments except the shorts has lived up to promise........"SECOND TO NONE" etc. Two pair... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep odzieżowy
  2. Sklep z odzieżą męską

Napisane przez firmę

Aubin is a celebration of Britishness, authenticity and longevity. By creating better, we encourage intelligent choices around sustainability, promoting a message of quality above quantity. We’re challenging the addiction to discount and throwaway fashion. The latest season, fads and fashions don’t interest us. We’re driven by quality, personal style and independent thinking. “ABOVE ALL ELSE, WE BELIEVE THAT BETTER IS GREATER THAN MORE”


Dane kontaktowe

2,8

Średnia

Wynik TrustScore: 3 na 5

28 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 44% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Second to none!

I’d never heard of Aubin before receiving any items from them; I purchased 2, Vestry relaxed crews, purely from the look of the colours and the fact that the material was 100% organic cotton.
I’m incredibly glad I did so….. the colours are amazing, in which garment dyed, and this gives an almost worn look in the best possible way. I like that the colours seem to rotate on the website every so often aswell; makes them feel more unique and allows for versatility.
The material itself is very soft and I can tell will hold up.
The brand seems that it has great history, and I can only say good things about my experience with them.
Highly recommend.

8 grudnia 2022
Opinia niezależna
Oceniono na 3 z 5

Sadly not impressed with the merino sweater

I bought a fine merino sweater for my husband. In our opinion, it pilled very badly. Aubin took it back and sent a replacement, unfortunately not in the same colour as it was out of stock by then. The next one has done the same, they sent a comb this time and said the pilling was ‘normal’ and, as suggested, I have now washed it to see if that improves the wool. I now notice the stitching at the neck is coming unravelled.
We are not impressed and will not be buying sweaters from them again.

1 października 2023
Opinia niezależna
Logo Aubin & Wills

Odpowiedź od Aubin & Wills

Hi Shelley,

Thank you for taking the time to leave us a review. I would like to apologise for the quality issues you have experienced whilst shopping with us at Aubin.

At Aubin we love to use natural fibres to create ranges with real integrity. Natural fibres like wool pill, no matter how well spun or knitted. This is the nature of the yarn and largely unavoidable but there are a few simple things you can do to reduce pilling and to remove the fibre bobbles.

Pilling occurs when fibres stretch and break as a result of friction, either from wear or washing. Garments rub against each other when you’re wearing them and against each other during a washing process. The areas worst-hit by pilling are the parts of clothing that receive the most abrasion in day-to-day wear, such as the underarm area and the side of jumpers and cardigans.

We recommend that you handwash all your knitwear, this reduces the friction that a machine would create. Use a wool detergent instead of your usual detergent, again this has been designed to care for your woollen garments.

If pilling does occur it is easily removed by using a wool comb or Velcro brush and use this to gently remove bobbles that may build up over time.

I would love to put things right with you. Please drop me an email at info@aubinandwills.com or alternatively on 02072879344.

Looking forward to hearing from you soon.

Kind regards,

Josh

Aubin Customer Care

Oceniono na 5 z 5

Quality

Had never heard of this brand until recently, when I received a parka jacket as a gift and the quality is really second to none. A jacket that says waterproof and is actually waterproof, I've now purchased other items jumpers and T's that have the same quality feel.

10 grudnia 2022
Opinia niezależna
Oceniono na 5 z 5

Quality issues - resolved

I bought an Eastoft sweat shirt from John Lewis. At first I loved the feel and fit of the garment, however within a couple of weeks 3 or 4 small holes appeared on the sleeve. I still have the top and now 4 months or so in there are 10 or more holes. It is almost as if it is being eaten away but no issues with moths and any other garments.

***Update***
Following the response from Aubin below, I contacted customer services and they have been brilliant. I have sent my original purchase back for investigation and have been offered a replacement garment which I am expecting shortly.

Things do go wrong and the measure of a company is how they are put right. Aubin have been brilliant in this respect.

28 sierpnia 2022
Opinia niezależna
Logo Aubin & Wills

Odpowiedź od Aubin & Wills

Hi David,

Thanks for getting in touch. Firstly I'd like to express how sorry I am that this has happened to your product.

At Aubin we pride ourselves in creating clothing that is second to none. Our manufacturers are people we know well and trust to make the highest quality products. We take time to understand who is best positioned to make each individual product, ensuring that we only work with experts. Our philosophy is more about how products are made and not about where they are made.

I would really like to investigate this further for you. If you could please drop me an email at info@aubinandwills.com with any pictures you have of the product I'd be truly grateful.

Kind regards,

Josh
Aubin Customer Care

Oceniono na 2 z 5

Aubin Keelby Short..........Quality Concern

In the last few months i have bought T shirts. socks, a sweat shirt, hoody and shorts.
The quality of the all garments except the shorts has lived up to promise........"SECOND TO NONE" etc.
Two pairs of Keelby shorts purchased (£69 ech) and both are poorly manufactured with flimsy stitching on the seams which has just unravelled resulting in large holes and fraying. Shorts have been returned and replaced, organised by NEXT customer care team, with same issues arising. The shorts have lasted 2/3 weeks. Disappointing experience from a brand that positions itself up there with the very best.

14 lipca 2022
Opinia niezależna

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