Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 2 z 5

Their website says in more than one locatiom that it has developed a network of local printers and all of its prints are done in local printing shops shipped to you from these shops in your region, th... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Great company. I've ordered from them twice (the fine art version) and have always been very satisfied. My last order came in damaged and they immediately sent replacements. Will be ordering from them... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I do public astronomy outreach and have been looking for a LARGE poster of the Milky Way. I've found poster-size on other sites but Astrography had the large size I needed. When I received it, it was... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

My orders were dealt with speedily and correctly. Any questions I had were answered very quickly and successfully. The only small 'gripe' I have is that I would like to see more 'Deep Space' posters,... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z plakatami

Napisane przez firmę

We create stellar quality prints — posters, fine arts, and narrative albums, with a unique scientific content and beautiful design. Our mission is to diffuse knowledge about the breathtaking beauty of the space and inspire people of all ages.


Dane kontaktowe

3,8

Dobra

Wynik TrustScore: 4 na 5

74 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 50% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Great products, great service!

Fast-shipping, great quality, beautiful posters and something for everyone. One of my huge posters was damaged, and I sent a complaint. One day after my complaint was registered, a new shipment was in its way. Excellent customer service! Highly reccomended!

23 czerwca 2021
Opinia niezależna
Logo Astrography

Odpowiedź od Astrography

Very sorry to hear your package has been damaged by the courier company. The answer to the complaint was sent, maybe it got stuck in spam? In such situations, we always send a new print, regardless of the courier's complaint process. Your package is on its way. Sorry for the inconvenience. Adam.

Oceniono na 5 z 5

Excellent quality and great staff

The prints are very high quality and look great! The staff is super friendly and helpful. When DHL messed up the delivery of my order, the Astrography staff helped me instantly and send me new prints. Have a deep space themed wall now im my living room and it‘s really awesome. Can totally recommand!

20 czerwca 2021
Opinia niezależna
Oceniono na 4 z 5

Hello? Anyone there?

Two posters ordered. First, the Stages of Saturn V mission, looks good. Second, 'Earth' has the Sun and Mercury missing off the bottom. The whole thing that MADE this poster for me, was the way it had the 'sub-map' at the bottom, with Earth highlighted. I contacted their support three days ago and have yet to get a response... if I'll get a response.
If something is done to fix this issue, I may change my rating because it's a real shame for the lovely packaging and other poster to get let down by non-existent customer service.
=========== Update 28/06 ===========
Replacement poster arrived. Solar system map now starting from the sun, thank you very much. Stars adjusted.

17 czerwca 2021
Opinia niezależna
Logo Astrography

Odpowiedź od Astrography

Hi, you should receive an email from us. We apologize for the error and will of course send you a new print.

Oceniono na 1 z 5

I ordered $1500 dollars worth of stuff…

I ordered $1500 dollars worth of stuff from this site. About 2 weeks later I get an empty box delivered to my house via Fed Ex. Box completely empty. I have now submitted 3 support tickets and gotten no response. Their "chat now" feature has never, ever, been open. I've tried at all hours of the day including the business day in Poland where they are located. (big mistake not making sure this was a US company first) Now Im forced to report this as fraud and am meeting with a lawyer on Friday to discuss options. Total scam. I highly doubt these good reviews this site is getting on here. Likely planted from the scammer themselves.

15 czerwca 2021
Opinia niezależna
Logo Astrography

Odpowiedź od Astrography

You have received a reply from us. We know which order it is, because such a situation has happened with us for the first time in history. The package on the FedEx side weighed as it should, indicating that it was not empty (we sent you a confirmation document from FedEx). We do not discuss with our clients in such situations and we always send them a new copy. This was also the case for you. Nevertheless, we apologize on behalf of FedEx (with whom we have a self-complaint).

Oceniono na 5 z 5

Amazing

Delivery was on time and the pictures are absolutely stunning (have ordered "The creation of Cosmos" and "The majestic Andromeda"). I have to admit I would have been ready to pay twice as much to have them delivered already with frames and ready to hang. Still 5 stars though as this is clearly stated on their website.

29 kwietnia 2021
Opinia niezależna
Oceniono na 1 z 5

Abysmal delivery and shipment

I'm making this review before the product arrives and this is only based on the "fast" delivery (2-3 day) service offered.

I placed my order 23rd January (Saturday) and noticed that my order has a status of printed by end of play 25th. For some reason it then took until the 27th for them to do anything with the order but I did then receive an email confirming it had been shipped. If I exclude weekend deliveries (which from the tracking I can see the item was still moving over the weekend) this has taken 4 days for a no show on the item, based on the tracking the item is still in the Netherlands and based on the current speed I guess it will still take another 4 days before it turns up.

My advise, even if the products are an eye orgasm, don't bother with the quick delivery.

2 lutego 2021
Opinia niezależna
Oceniono na 5 z 5

Excellent Product, Excellent Service

Very happy with both the ordering experience and the quality of the print itself.
Ordering process was simple, order was shipped quickly, arrived on time and tracking information was provided throughout.
Excellent service

27 listopada 2020
Opinia niezależna
Oceniono na 5 z 5

Amazing quality

Amazing quality. Great if you need smth as a gift as well. As soon as you put that print in the frame and hang it up your wall, your apartment gets automatically +5 to the look! Fast and reliable way of packing it.

2 listopada 2020
Opinia niezależna
Oceniono na 5 z 5

Beautiful fine art prints and great service

We purchased 4 large fine art prints and are very happy with the quality of the prints.... impressive detail and color.
Great service, and the owner quickly responded to questions (even over the weekend). He also thought along with us, offering custom print sizing.

24 października 2020
Opinia niezależna
Logo Astrography

Odpowiedź od Astrography

Thank you for taking the time to post a review. We really appreciate this effort. Besides, it fills us with great satisfaction when we manage to provide our customers at least a little joy in these strange times. Let these fine art prints inspire you. Many thanks <3

Oceniono na 1 z 5

Probleme bei Rückgabe

Rückgabe war sehr schwierig und langwierig.
Die ursprünglichen Versandkosten wurden nich erstattet, obwohl dies vom Verkäufer versprochen wird.
Sehr enttäuscht, da kaufe ich nicht mehr.

26 sierpnia 2020
Opinia niezależna
Logo Astrography

Odpowiedź od Astrography

Please contact us regarding this problem: support@astrography.com (+order number). There must have been a mistake. We will definitely solve it.

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