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Zobacz, co mówią recenzenci

Oceniono na 2 z 5

Their website says in more than one locatiom that it has developed a network of local printers and all of its prints are done in local printing shops shipped to you from these shops in your region, th... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Great company. I've ordered from them twice (the fine art version) and have always been very satisfied. My last order came in damaged and they immediately sent replacements. Will be ordering from them... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I do public astronomy outreach and have been looking for a LARGE poster of the Milky Way. I've found poster-size on other sites but Astrography had the large size I needed. When I received it, it was... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

My orders were dealt with speedily and correctly. Any questions I had were answered very quickly and successfully. The only small 'gripe' I have is that I would like to see more 'Deep Space' posters,... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z plakatami

Napisane przez firmę

We create stellar quality prints — posters, fine arts, and narrative albums, with a unique scientific content and beautiful design. Our mission is to diffuse knowledge about the breathtaking beauty of the space and inspire people of all ages.


Dane kontaktowe

3,8

Dobra

Wynik TrustScore: 4 na 5

74 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 50% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 2 z 5

2.5 Giga pixel Milky Way…

I recently bought the ‘2.5 Giga pixel Milky Way’ ‘fine art’ picture 100x 70 printed on 310gsm paper. To be honest it was massively oversold. The quality just isn’t there. It’s okay but by no means fine art and for what I paid I am disappointed. No doubt the raw image on a PC would be spectacular but on a poster it’s no great. Also the advertised 100 year + is off as it actually says 50 year + on my packaging.

25 stycznia 2022
Opinia niezależna
Logo Astrography

Odpowiedź od Astrography

Hello Alistair,

I'm very sorry to hear that your print didn't meet your expectations.We strive to make our prints as high quality as possible. I've just reached out to you via email.

All the best,

Astrography Team

Oceniono na 5 z 5

Excellent posters with unseen quality

Excellent posters with unseen quality. I ordered 3 different posters for our 8 yo son - one a nebula, two others renders. He's astonished with the posters. I highly recommend using glass not plexi, as colours are more vibrant and there is less reflection.

29 grudnia 2021
Opinia niezależna
Oceniono na 5 z 5

Great image

Great image and nice quick service. Highly recommended.

6 grudnia 2021
Opinia niezależna
Logo Astrography

Odpowiedź od Astrography

Hello Marton! Many thanks for your kind words!

Oceniono na 3 z 5

Bought a 140cmx100cm "Lago di Braies"…

Bought a 140cmx100cm "Lago di Braies" and wasn't impressed at all with the print quality. It could be a multiple of factors but I wouldn't recommend the fine art print or maybe their larger prints.

27 listopada 2021
Opinia niezależna
Logo Astrography

Odpowiedź od Astrography

Hello Colin,

Thank you for your review. I am so sorry to hear that you're unhappy with your print quality. We offered you an alternative print which I hope will meet your expectations. We strive to make our prints as high quality as possible, however, we will take a closer look at the quality of this particular print.

All the best,

Astrography Team

Oceniono na 5 z 5

What a great company and wonderful quality…

What a great company and wonderful quality prints. I bought 2 large prints and both are amazing. One was damaged in transit by FedEx and Astrography took care of me and made sure my print was replaced. I’ll be buying more for my office. Highly recommend.

22 października 2021
Opinia niezależna
Oceniono na 5 z 5

Deep Space Art

My orders were dealt with speedily and correctly. Any questions I had were answered very quickly and successfully. The only small 'gripe' I have is that I would like to see more 'Deep Space' posters, otherwise the various selections are impressive. I would have no qualms about recommending Astrography to any of my friends who will ask after seeing the posters hanging on my walls.

30 września 2021
Opinia niezależna
Oceniono na 5 z 5

Very happy with my purchase

Very happy with my purchase from this store. I ordered the Apollo flight path for my dad for Father's day and it arrived very quickly all the way to New Zealand. It was packaged very well and arrived in perfect condition. The poster I ordered was the Fine art version and the first poster wasn't the correct paper. I emailed customer service who were very responsive and helpful and they sent out a new poster on the fine art paper straight away. We are so happy with it and can't wait to frame it. This store has beautiful quality posters and I would absolutely buy from them again.

23 września 2021
Opinia niezależna
Oceniono na 5 z 5

Top service

If you have a question they respond very fast and are very willing to help when possible.
A smalle change of the regular size was possible even after placing the order.
We have a wonderful present for our son.

7 września 2021
Opinia niezależna
Oceniono na 5 z 5

Lovely

Brilliant packaging and delivery and lovely poster, recipient very pleased.

6 września 2021
Oceniono na 5 z 5

Beautiful print!

We ordered a large print for our baby nursery and it is perfect! High quality art print that arrived via FedEx in perfect condition. We also appreciate how scientifically accurate the orbital print is :) The company was also very responsive via email when I had a question.

1 września 2021
Opinia niezależna
Oceniono na 5 z 5

Love it!!!

I bought the milkyway gigapixel series. Absolutely stunning!!! And a huge shoutout to the very responsive customer service.
Greetings from Switzerland

19 sierpnia 2021
Opinia niezależna
Oceniono na 5 z 5

Great customer service

We ordered a large-size poster to hang on our wall. It arrived a little later than was intended (only two days), but we were kept up to date with all the delivery information so this was fine. The poster was carefully and neatly packaged. However, when we unpacked it, we weren't satisfied about the quality of the picture. It was clearly enlarged and therefore blurry. We contacted customer service and they provided us with a very neat solution, so we're happy nonetheless. Even though we weren't satisfied about the product itself, the service we received was great so there are no complaints about the company itself. :) Would probably order here again (but a different product).

21 lipca 2021
Opinia niezależna
Oceniono na 1 z 5

No shipment, no communication.

Just recently bought two posters for $300 and no sign from them at all about when they would be shipping or when I would be receiving them. I’ve sent emails as well as tried their “chat now” feature which doesn’t work. I guess I started to feel like something was off and looked into them a bit more and now see there is a pattern of this, what a shame. I suppose I’ll give them until the end of the week to notify that they’ve shipped my package and then I’ll have to inform my bank due to their lack of communication while not holding up their end of the deal.

15 lipca 2021
Opinia niezależna
Logo Astrography

Odpowiedź od Astrography

I am so sorry that I did not reply within 24 hours (I sent a message after 40 hours, which is actually too long). I know how annoying it can be, so I regret it all the more. I can only promise that we will soon cease to be a small family studio and hire a person dedicated to the cusomer service. We will be more responsive.

Your package is on its way.

Oceniono na 3 z 5

Damaged with delayed delivery

[Updated]
Original: Item hasn’t been shipped yet, 5 days passed.

Update: poster arrived. Very excited to give it as a gift to my friend. BUT, the package was damaged and the poster has creases. Very expensive poster with folding creases… can’t return because birthday is soon.
Otherwise I like it a lot.
Good art, so so service.

4 lipca 2021
Logo Astrography

Odpowiedź od Astrography

Hi, thank you for your review (even if it's very negative). Your package was shipped on July 5. I realize how annoying this can be. We try to be more effective and ultimately send our products within 24-48 hours. We apologize for the delay. Recently, the number of orders has increased significantly, and we are still a small family studio. Thanks for your order and I hope you like the poster. Adam.

Oceniono na 1 z 5

I have received no shipping or any…

I have received no shipping or any information since I have placed my order

1 lipca 2021
Logo Astrography

Odpowiedź od Astrography

The ecommerce platform always sends automatic notifications. Apparently yours must have ended up in the spam folder. It was enough to ask us at support@astrography.com - and we would have sent the notification a different way. Whatever the reason, we are very sorry. The package is on its way.

Oceniono na 1 z 5

So far, no news after more than a week..?!

Have not received the package or any news about it. Where and when it will be delivered? Total silence, nobody knows. I don't think that is right after more than a week.
So far one star, if ever I get the packet and the quality is what I expect, I will be happy to change to more stars. But not quite yet.

1 lipca 2021
Logo Astrography

Odpowiedź od Astrography

We are very sorry for the problems. We are working on unblocking the communication channel. As we have already informed on the email - the package is on its way.

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