My new watchband broke when I first pulled the two pieces apart. I contacted Astra Straps and they immediately mailed me another band. I was very impressed with the prompt attention and the kindness... Zobacz więcej
Reakcja na opinię
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Zobacz, co mówią recenzenci
It was my first time using Astra Straps. I have a very small wrist & a traditional elastic band offered by a competitor only stayed tight for 1-2 months. I was looking for an adjustable yet secure str... Zobacz więcej
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Bought a strap that did not fit or function as expected. Emailed customer service to request the return address. One full week later, they communicate twice daily, probably from outside the US (based... Zobacz więcej
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The quality of the product is top shelf. Do want to see if the metal band keeper can be swapped out for silicon or more flexible band keepers that's all I can think of for improvements.
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4,2
Dobra
2 tys. recenzji
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
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Fantastic watch strap
The woven nylon strap is great. It breathes, especially good on hot summer days, or when I am physically active. Much better than the original strap supplied with my watch. The magnetic catch fastener works way better than a buckle, quick and easy to put on and take off. Delivery took a few days but it was over the Christmas holidays, worth waiting for!
13 stycznia 2026
Opinia niezależna
Odpowiedź od Astra Straps
Hi Wendy, Thank you for taking the time to share such detailed feedback. We’re glad to hear the strap has been a good upgrade for everyday wear and active use, and that the fastening system has worked well for you. We appreciate your patience with the holiday delivery period and your thoughtful review.
My experience was great
My experience was great and the band was received in a timely fashion.
23 grudnia 2025
Opinia niezależna
Odpowiedź od Astra Straps
Hi Forrest, Thank you for sharing your experience. We’re glad everything went smoothly and that your band arrived when expected. We appreciate your support.
So simple and fairly quick
So simple and quick! They always kept me in the loop and the delivery date was accurate! We bought two styles of bands and the quality is outstanding!
9 grudnia 2025
Opinia niezależna
Odpowiedź od Astra Straps
Hi Joseph, Thank you for taking the time to share your experience. We’re glad the ordering process felt smooth, communication was clear throughout, and delivery arrived as expected. It’s great to hear both band styles worked out well for you. We truly appreciate your support.
Prompt response and great customer…
Prompt response and great customer service
8 stycznia 2026
Opinia niezależna
Odpowiedź od Astra Straps
Hi Anne, Thank you for your feedback. We’re glad to hear our team was responsive and provided a positive customer service experience. We appreciate your support.
Avoid this company
I ordered a magnetic strap, but once it arrived I found it easily came apart, with my watch falling off. I contact Astra straps who firstly offered a 50% refund or alternative, however I had bought an alternative strap locally. When I opted for a refund I found I had a battle on my hands and I had to point out my consumer rights under the law on more than one occasion. In the end I did manage to get a partial refund with them deducting the shipping costs from the refund, which is illegal for a strap which they agreed was not fit for purpose. I have written a review on their site but suspect it won’t be posted. Avoid this company altogether.
10 stycznia 2026
Opinia niezależna
Odpowiedź od Astra Straps
Hi Julie, Thank you for sharing your feedback. We acknowledge your concerns regarding product performance and the resolution process you experienced. Your comments have been noted and shared internally for further review of both product quality and support handling. If you are not satisfied with the outcome or would like your case reviewed again, please feel free to contact customer support so we can assist further.
Astra Straps does not honor their warranty
I purchased my first band in July, 2025. In late October the clasp broke. They sent me a replacement band and by mid-December that was also broken. I then emailed support and requested a refund and was told "As per our policy, we can only offer one resolution per order, which includes a replacement". Buyer beware!
15 grudnia 2025
Opinia niezależna
Odpowiedź od Astra Straps
HI Craig, Thank you for your feedback. We acknowledge your concerns regarding the repeated issue and the resolution provided. Your experience has been reviewed and documented as part of our ongoing assessment of product performance and support processes. If you are not satisfied with the resolution, please feel free to contact customer support so we can review your case further.
Good timely arrival and very nice…
Good timely arrival and very nice products.
29 grudnia 2025
Opinia niezależna
Odpowiedź od Astra Straps
HI Joshua, Thank you for your feedback. We’re glad to hear your order arrived on time and that you’re happy with the products. We appreciate your support.
Initially worried, but ...
While my silicone and originally ordered scrap does not fit, the team, consisting of Sarah Taylor and Cae, have been nothing short of admirable and accommodating. Car is working to get a replacement to me ASAP and apologized for the strap not fitting. It is my first order and I was worried for a bit. I've been burned before but this experience has has won me over for sure.
5 stycznia 2026
Opinia niezależna
Odpowiedź od Astra Straps
Hi Emanuel, Thank you for sharing your experience. We’re glad our team was able to assist and turn things around for you, especially on your first order. Your trust means a lot to us, and we appreciate you giving us the opportunity to make things right.
One of the bands didn’t work
One of the bands didn’t work
Sherwin made this super easy
Offered another band for practically free and the email correspondence was speedy!
Superior customer service!!
Thanks Sherwin!
1 stycznia 2026
Opinia niezależna
Odpowiedź od Astra Straps
Hi Geeta, Thank you for sharing your experience. We’re glad our team was able to assist quickly and help find a solution that worked for you. We appreciate your feedback and support.
Comfortable and easy to adjust.
6 stycznia 2026
Opinia niezależna
Odpowiedź od Astra Straps
Hi Matt, Thank you for your feedback. We’re glad to hear it’s been working well for you and appreciate you taking the time to share your experience.
Easy to order and received my straps…
Easy to order and received my straps quickly.
15 grudnia 2025
Opinia niezależna
Odpowiedź od Astra Straps
Hi Robin, Thank you for your feedback. We’re glad to hear the ordering process was straightforward and that your straps arrived promptly. We appreciate your support.
Fast shipping and the website is easy…
Fast shipping and the website is easy to use. The quality of the watch strap I bought is really good.
16 grudnia 2025
Opinia niezależna
Odpowiedź od Astra Straps
Hi Karen, Thank you for sharing your experience. We’re glad to hear the ordering process was smooth, delivery was quick, and the watch strap met your expectations. We appreciate your support and look forward to serving you again.
Great product!
I bought a couple leather watch straps for a Christmas gift and my parter loved them! They were great quality and arrived pretty quickly! Exactly what I was looking for!
30 grudnia 2025
Opinia niezależna
Odpowiedź od Astra Straps
Hi Morgan, Thank you for taking the time to share your experience. We’re happy to hear the leather straps were a great Christmas gift and that your partner enjoyed them. We appreciate your support and are glad everything arrived when expected.
Love our watch band
Love our watch band. It arrived just in time for Christmas. It is perfect for my son. The stretchy band, snap to connect it and the color. We love it!
25 grudnia 2025
Opinia niezależna
Odpowiedź od Astra Straps
Hi Abby, Thank you for sharing your experience. We’re glad it arrived in time for Christmas and that it was a great choice for your son. We truly appreciate your support and kind feedback.
love love love
i am in love with my new watch band! it is perfect for me!
4 stycznia 2026
Opinia niezależna
Odpowiedź od Astra Straps
Hi Noemie, Thank you for your feedback. We’re happy to hear your new watch band has been a great fit for you and appreciate you taking the time to share your experience.
Customer service was great when I…
Customer service was great when I inadvertently ordered 2 bands instead of just 1.
When contacted they rectified the situation and advised credit would be coming shortly.
Love the band quality is excellent.
Will order another one later one.
17 grudnia 2025
Opinia niezależna
Odpowiedź od Astra Straps
Hi Maureen, Thank you for sharing your experience. We’re glad our team was able to resolve the order issue quickly and that you’re happy with the band you received. We appreciate your support and look forward to serving you again.
Looks great but not the premium quality they claim
I’ve now had two Astra straps fail within 6 months, both breaking at the strap connection point.
This shouldn’t be happening if the materials are genuinely premium, as claimed.
After the first failure, Astra offered a discounted replacement strap. I wasn’t particularly happy with this but accepted it, assuming the original failure was a one-off and the replacement would last considerably longer. Unfortunately, it didn’t.
With the same failure occurring again at the same point, this is clearly a design issue, not wear and tear.
I won’t be seeking any further resolution with Astra Straps. I’ll simply walk away and look for a premium supplier whose reputation and product durability genuinely hold up.
29 grudnia 2025
Opinia niezależna
Odpowiedź od Astra Straps
Hi Pete, Thank you for sharing your feedback. We acknowledge your concerns regarding repeated strap failures and appreciate you outlining the history of the issue. Your comments have been noted and shared internally for further review of design and durability. If you decide you would like us to review your case further or revisit the resolution, please feel free to contact customer support.
Avoid at all costs shocking return…
Avoid at all costs shocking return policy, which seems to be non existent. I don’t want the 50% off and keep it policy. I want a full refund which by law the customer is entitled too.
2 stycznia 2026
Opinia niezależna
Odpowiedź od Astra Straps
Hi Paul, Thank you for your feedback. We acknowledge your concerns regarding the return policy and the resolution offered. Your comments have been noted and shared internally for review. If you are not satisfied with the resolution, please contact customer support so we can assist further.
Customer service was very helpful when…
Customer service was very helpful when I had a question regarding my order.
12 grudnia 2025
Opinia niezależna
Odpowiedź od Astra Straps
Hi Cheryl, Thank you for your feedback. We’re glad our team was able to assist you and appreciate you taking the time to share your experience.
My boyfriend loved his watch band
My boyfriend loved his watch band! It was well made and the process was simple and convenient! Tons of options :)
25 grudnia 2025
Opinia niezależna
Odpowiedź od Astra Straps
Hi September, Thank you for sharing your feedback. We’re glad to hear it was a great gift choice and that the ordering experience and selection worked well for you. We appreciate your support.
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