Assist Mobility went over and above to make sure my walking aid was delivered to me as the company sending it did not deliver to my area. The mobility aid itself, the Rollz Motion Performance All Terr... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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Kim at the pop up in Windsor was very patient and informative I bought the Ultra light on the day after only because I couldn’t decide on the colour … being able to road test the different models and... Zobacz więcej
Brilliant piece of equipment. Lightweight and easy to carry but also a well engineered strong Rollator. It’s height adjustable so encourages a person to easily walk upright
Assist Mobility are a brilliant, helpful & friendly company. Their service is second to none. Great range of mobility items including the excellent byAcre. They offer live chat (with a human, not AI),... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Assist Mobility is a trusted business offering reliable, time tested products with the advantage of quality assured manufacturing processes and techniques. Backed by a professional team ready to assist in every aspect of customer care and attention.
Dane kontaktowe
Zjednoczone Królestwo
- 020 8638 6308
- sales@assistmobility.co.uk
- assistmobility.co.uk
4,9
Doskonała
658 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Thoughtful, prompt service
As my purchase was a high ticket item, a member of staff went to the trouble of phoning me to double check the order before sending out. Very thoughtful.
Delivery was speedy and on time.
20 stycznia 2025
Proficient and re-assuring service
My telephone order was dealt with professionally and with empathy. It was quick and efficient. My queries were answered honestly. It made the whole process of buying a pricey item with confidence. I am delighted with my new light weight rollater.
15 stycznia 2025
Once I ordered the ultralight it came…
Once I ordered the ultralight it came really quickly. Customer service was beyond brilliant and I was thrilled to get the discount on a second rollater .
I love it . So easy to manoeuvre in and out of the car
8 stycznia 2025
My byAcre Carbon Ultralight rollator…
My byAcre Carbon Ultralight rollator brake cable snapped after only six months of use.
Phoned Assist Mobility explained the situation and a replacement cable, handle, and maintenance pack was sent by first class post at no charge.
I gave it a go and when I ran into difficulties I phoned for advice and they offered to collect and lend me a demonstration model.
I accepted their offer, the rollator was duly collected repaired and delivered back the next day.
Thank you Kim and your colleagues at Assist Mobility.
First class after sales service.
24 stycznia 2025
Opinia niezależna
Excellent buy
I’ve been using my acre carbon ultralight Rollator colour (Oyster) purchased December 2024 from Assist Mobility for a few weeks now & I’m so pleased with it. I researched various makes but this one although expensive is brilliant & fitted my requirements.There’s a choice of 10 colours.Its light to use & no brake cables showing.I can sit on it to rest. The handles are easy to adjust according to persons height & enables me to walk upright.It came with a smart zipped roomy bag with shoulder strap which I remove to wear when I fold the rollator up.Assist Mobilty customer service is exemplary. Donna assisted me in registering the item & replied to my emails by return. I would highly recommend Assist Mobility, my experience was fantastic.
18 grudnia 2024
Opinia niezależna
Great Family Company who Care!
Bought a byacre rollator from here. Customer service was great, emailed me to check order details (rollator came in 3 sizes and about 10 colours!) before processing. Delivery was meant to be 2-3 days, but it arrived next day! And price was the cheapest I could find on internet at time of buying. Fantastic company. Highly recommend.
3 stycznia 2025
Exceptional service
Exceptional service. Had a problem with delivery( not the fault of Assistmobility) and the staff did everything they could to sort things out. The staff were courteous, caring, friendly and efficient. If only every company was as professional. Recommend unhesitatingly.
15 stycznia 2025
Opinia niezależna
It has been a great pleasure to deal…My Red Ferrari Rollator
It has been a great pleasure to deal with Assist Mobility. Not only because their products are very good qualities and well designed, making them beautiful, but also the communication was first class with a sincere levels of kindness. I really recommend Assist Mobility.
Thank you for my beautiful Red Ferrari Rollator !
3 stycznia 2025
Excellent, Friendly and Helpful Service
Delivery of my byAcre Rollator by Assist Mobility was smooth and efficient. Further contact with them has been excellent. Having my very light and collapsible byAcre Ultra Light Rollator has enabled me to use the bus and train and therefore to get out and about.
9 stycznia 2025
Excellent service and a great product!
20 grudnia 2024
Deadline Achieved …
Getting vital rollater parts before Xmas was essential to enable mobility for a smooth festive schedule.
Achieved as promised. Brilliant 💯
22 grudnia 2024
Immediate attention and a helpful…
Immediate attention and a helpful conversation.
We have recommended the Acer to several friends so that has to be an accolade.
3 grudnia 2024
Excellent service and great product
Excellent service and great product. I had been let down by another company so I was delighted with the customer experience.
Thank you.
5 grudnia 2024
Excellent service
Unfortunately Paul couldn’t help with what we required but certainly gave lots of advice and useful information in our search. Plus his contact number for any future issues . Highly recommend
18 grudnia 2024
Opinia niezależna
Excellent service
My new byACRE rollator was as delivered within 23 hours of ordering! I look forward to it making my life better.
21 listopada 2024
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