Art quality is great and the app is easy to use. It’s given me great recommendations. My only qualm is the shipping method caused me inconvenience— I wish they’d use maybe DHL or someone instead of Fe... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I made a mistake with ordering. Entirely on me -- it happens! But usually, that means being belittled, demeaned and/or at least getting the runaround so one wonders whether it's just better to lose... Zobacz więcej
Reakcja na opinię
Bought a piece through Artsy. Initially very good but their offer/counteroffer is clunky. When I submitted a 2nd counteroffer, I then decided I couldn't be bothered , yet I could not accept the... Zobacz więcej
Reakcja na opinię
Courteous- timely emails in the process of purchasing and shipping--always made me feel like they would help in any way possible with the transaction, i.e. change of address with mailing, opportunit... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Artsy is a free online platform for collecting and discovering art.
Dane kontaktowe
401 Broadway, 10013, New York, Stany Zjednoczone
- Support@artsy.net
- artsy.net
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 80% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Artsy , your source for Art
Artsy is easy to look up art you are looking for. Excellent listings from trusted sources. Very good communication between the buyer and the galleries. Would definitely use in the future. Was more than pleased with the sculpture I purchased.

Odpowiedź od Artsy
Good customer service and follow up on…
Good customer service and follow up on the order when it was not delivered on the appointed date.

Odpowiedź od Artsy
My overall experience was great
My experience of making an offer to accepting it was transparent and smooth. The gallery was great to work with, the exact item was just as described and arrived undamaged. Two things to keep in mind - one is that if there isn't a frame mentioned, it will likely only be the art without a frame. I didn't mind this as I can choose my frame. But the biggest deal is that the description of the sales item vanishes upon purchase. Be sure to print out or screen capture the sales item details for your own records! This was surprising and I wish I could get the exact details advertised to print off and keep with my purchase. Overall, no issues, I'd order from Artsy again.

Odpowiedź od Artsy
Ordered two pieces without ever using…
Ordered two pieces without ever using app.
One gallery slow to respond. App was extremely helpful and responsive getting answers/solutions quickly.
Highly recommend. Shipping secure. No issues
J

Odpowiedź od Artsy
Response time regarding shipment
Artsy's response time regarding shipment, once offer was accepted, was fast. Artsy was able to arrange for the delivery to occur in a timely manner assuring the customer would be happy.

Odpowiedź od Artsy
Most impressed with how quickly I…
Most impressed with how quickly I received a response! Bravo! This was my first experience with Artsy. As a collector, I look forward to continued great experiences in the Future.

Odpowiedź od Artsy
straightforward and timely comms
Very straightforward and timely communication. Not very flexible with the payment options, but otherwise happily recommended.

Odpowiedź od Artsy
Waste of time and money
Reviewing as a gallery owner.
First off... it's way too expensive. Other inventory management services cost much less and are far more intuitive and efficient.
Second, they implement new terms in your contract like exclusivity (forcing transactions to stay on the platform) but don't let you out of your contract.
Third, I followed all of their guidelines (uploading many works, showing prices, and setting buy-now options) yet barely managed to get any really inquiries.
Let's hope I can actually get them to export all my data/inventory.
I have a hunch they have bots on their platform sending fake inquiries to keep galleries hooked. Also, pretty sure the bigger galleries have free accounts while the small/medium galleries pay a premium.
WACK WACK WACK AVOID

Odpowiedź od Artsy
Follow up from customer service is top…
Follow up from customer service is top notch and shipping was excellent. The edition # of the art work was different than the # advertised. Artsy was great in confirming the discrepancy to ensure I wanted to proceed with the purchase!

Odpowiedź od Artsy
Second experience same as the first. Horribly!
This is the second time, within a week, trying to buy a Shepard Fairey piece of art from AYNAC Gallery. Both times the 72 hour rule lapsed with no explanation. After the first lapse the product went right back onto the market for the same price. So I tried again to make the purchase, with the same results. Each time I received an email from Azusa stating that the gallery didn't respond and that she would note the account. As a consumer, how does noting the account help me? Do I have the amazing piece of are to hang in my home? How about actually contacting the gallery, via phone, rather than making a note. Then ask why the purchase was not honored. This should be followed up with establishing a way for the buyer complete the transaction with the gallery followed by delivery of product.

Odpowiedź od Artsy
Artsy has something for everyone in all…
Artsy has something for everyone in all price ranges!!! Statues, they got them! Paintings, they got them! Pieces from ancient times, they have those too!!!

Odpowiedź od Artsy

Odpowiedź od Artsy
uncomplicated transaction, prompt and safe delivery
uncomplicated transaction, prompt and safe delivery.

Odpowiedź od Artsy
Great Customer Service
Incredibly quick follow-up with easy to follow instructions to re-authorize access to my account as a result of losing ability to receive authorization codes. Hunter was helpful and friendly. Customer Service doesn't get any better.

Odpowiedź od Artsy
This time I made a deal with Artsy.
This time I made a deal with Artsy.
Even though it's my first deal, Isabel Telonis
(Senior Manager, Collector Services) was very helpful.
She explained each step of the process simply and kindly.
I would like to do more deal with Artsy. It was very impressive.

Odpowiedź od Artsy
Azusa was attentive to my needs and…
Azusa was attentive to my needs and followed up with us promptly with helpful guidance.

Odpowiedź od Artsy
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







