Artsy Recenzje 

457
•
Wynik TrustScore: 4 na 5

4,1

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 4 z 5

Art quality is great and the app is easy to use. It’s given me great recommendations. My only qualm is the shipping method caused me inconvenience— I wish they’d use maybe DHL or someone instead of Fe... Zobacz więcej

Oceniono na 5 z 5

I made a mistake with ordering. Entirely on me -- it happens! But usually, that means being belittled, demeaned and/or at least getting the runaround so one wonders whether it's just better to lose... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

Bought a piece through Artsy. Initially very good but their offer/counteroffer is clunky. When I submitted a 2nd counteroffer, I then decided I couldn't be bothered , yet I could not accept the... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Courteous- timely emails in the process of purchasing and shipping--always made me feel like they would help in any way possible with the transaction, i.e. change of address with mailing, opportunit... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sprzedaż internetowa

Napisane przez firmę

Artsy is a free online platform for collecting and discovering art.


Dane kontaktowe

4,1

Dobra

Wynik TrustScore: 4 na 5

457 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 80% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,1

Wszystkie recenzje

(457)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 55

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Artsy , your source for Art

Artsy is easy to look up art you are looking for. Excellent listings from trusted sources. Very good communication between the buyer and the galleries. Would definitely use in the future. Was more than pleased with the sculpture I purchased.

5 marca 2024
Logo Artsy

Odpowiedź od Artsy

Hi Steven, thank you for your review. We're so glad that you are pleased with your sculpture. We hope to see you on Artsy again soon!

Oceniono na 5 z 5

My overall experience was great

My experience of making an offer to accepting it was transparent and smooth. The gallery was great to work with, the exact item was just as described and arrived undamaged. Two things to keep in mind - one is that if there isn't a frame mentioned, it will likely only be the art without a frame. I didn't mind this as I can choose my frame. But the biggest deal is that the description of the sales item vanishes upon purchase. Be sure to print out or screen capture the sales item details for your own records! This was surprising and I wish I could get the exact details advertised to print off and keep with my purchase. Overall, no issues, I'd order from Artsy again.

29 lutego 2024
Logo Artsy

Odpowiedź od Artsy

Hi Chris, thank you for your review! We appreciate your feedback. Our team has followed up with you via email regarding the listing information. Please respond to them directly if you'd like any further assistance or information.

Oceniono na 5 z 5

Fast and easy

Fast and easy. I hope to get another artwork someday.

29 lutego 2024
Logo Artsy

Odpowiedź od Artsy

Hello, thank you for your review! We're glad to hear that your artwork arrived safely and we hope to see you on Artsy again soon.

Oceniono na 5 z 5

Ordered two pieces without ever using…

Ordered two pieces without ever using app.
One gallery slow to respond. App was extremely helpful and responsive getting answers/solutions quickly.
Highly recommend. Shipping secure. No issues
J

29 lutego 2024
Opinia niezależna
Logo Artsy

Odpowiedź od Artsy

Hi Justin, thank you for your review. We're pleased to hear that your purchases arrived safely and hope that you enjoy your artworks.

Oceniono na 5 z 5

Response time regarding shipment

Artsy's response time regarding shipment, once offer was accepted, was fast. Artsy was able to arrange for the delivery to occur in a timely manner assuring the customer would be happy.

25 lutego 2024
Opinia niezależna
Logo Artsy

Odpowiedź od Artsy

Hi Stephanie, thank you for your review! We appreciate you taking the time to leave this feedback.

Oceniono na 5 z 5

Most impressed with how quickly I…

Most impressed with how quickly I received a response! Bravo! This was my first experience with Artsy. As a collector, I look forward to continued great experiences in the Future.

19 lutego 2024
Opinia niezależna
Logo Artsy

Odpowiedź od Artsy

Hi David, thank you for your review! We appreciate you taking the time to leave this feedback and we look forward to seeing you again soon.

Oceniono na 4 z 5

straightforward and timely comms

Very straightforward and timely communication. Not very flexible with the payment options, but otherwise happily recommended.

13 lutego 2024
Logo Artsy

Odpowiedź od Artsy

Hi Mario, thank you for your review! We will ensure that your feedback on payment options is passed along to our team for consideration. In case helpful, more information on our current payments methods can be found at the below link.

https://help.artsy.net/s/article/Payment-Methods-for-Buy-Now-and-Make-Offer

Oceniono na 1 z 5

Waste of time and money

Reviewing as a gallery owner.

First off... it's way too expensive. Other inventory management services cost much less and are far more intuitive and efficient.

Second, they implement new terms in your contract like exclusivity (forcing transactions to stay on the platform) but don't let you out of your contract.

Third, I followed all of their guidelines (uploading many works, showing prices, and setting buy-now options) yet barely managed to get any really inquiries.

Let's hope I can actually get them to export all my data/inventory.

I have a hunch they have bots on their platform sending fake inquiries to keep galleries hooked. Also, pretty sure the bigger galleries have free accounts while the small/medium galleries pay a premium.

WACK WACK WACK AVOID

11 lutego 2024
Opinia niezależna
Logo Artsy

Odpowiedź od Artsy

Dear Vic,

Thank you for your review. We’re sorry to hear that you feel you’ve had a bad experience as an Artsy gallery partner. I can see that your liaison is in touch with you already to address your areas of concern.

We strive to provide exceptional customer support and be transparent about our contract terms. The Terms of your contract were agreed to at the time that you joined Artsy, and are always available for review within your Artsy CMS. Your liaison is also available for strategy calls and to offer advice on how you can increase your inquiries and sales.

While we cannot discuss the contracts of other galleries for privacy reasons, we can disclose that we have a number of different, paid subscription models to suit galleries depending on their own business model. Your liaison is always happy to discuss your contract and your plan in some more detail to see if an alternate plan may be a better fit for you.

We can assure you that Artsy does not send false inquiries to our galleries. Inquiries are sent from legitimate collectors, and our Product is set up to block spam messages should there be any attempt to send these.

Your liaison will continue discussions on your contract and the exporting of your data with you directly.

Best,
Artsy

Oceniono na 5 z 5

Follow up from customer service is top…

Follow up from customer service is top notch and shipping was excellent. The edition # of the art work was different than the # advertised. Artsy was great in confirming the discrepancy to ensure I wanted to proceed with the purchase!

8 lutego 2024
Logo Artsy

Odpowiedź od Artsy

Hello, thank you for your review! We appreciate your feedback and hope that you enjoy your artwork.

Oceniono na 1 z 5

Second experience same as the first. Horribly!

This is the second time, within a week, trying to buy a Shepard Fairey piece of art from AYNAC Gallery. Both times the 72 hour rule lapsed with no explanation. After the first lapse the product went right back onto the market for the same price. So I tried again to make the purchase, with the same results. Each time I received an email from Azusa stating that the gallery didn't respond and that she would note the account. As a consumer, how does noting the account help me? Do I have the amazing piece of are to hang in my home? How about actually contacting the gallery, via phone, rather than making a note. Then ask why the purchase was not honored. This should be followed up with establishing a way for the buyer complete the transaction with the gallery followed by delivery of product.

9 lutego 2024
Opinia niezależna
Logo Artsy

Odpowiedź od Artsy

Hi John, thank you for your review.

We apologise that your order was not processed; the gallery had not updated their inventory to reflect that this piece has sold. We are following up with the gallery to discuss the importance of keeping their inventory up to date so that this does not happen again.

In addition, our team is reaching out to you so that we can assist you in finding an alternative artwork.

Please respond to our team if you have any further questions or concerns that you wish to discuss.

Best,
Artsy

Oceniono na 5 z 5

Fast

Fast - kind - perfect

6 lutego 2024
Logo Artsy

Odpowiedź od Artsy

Hi Dieter, thank you for your review. We appreciate you taking the time to give us feedback. We hope to see you on Artsy again soon!

Oceniono na 5 z 5

Artsy has something for everyone in all…

Artsy has something for everyone in all price ranges!!! Statues, they got them! Paintings, they got them! Pieces from ancient times, they have those too!!!

5 lutego 2024
Logo Artsy

Odpowiedź od Artsy

Hello, thank you for your review! We're glad to hear that you're enjoying your experience with Artsy. We hope to see you again soon.

Oceniono na 4 z 5

Delivered

Quick n packaged well

2 lutego 2024
Logo Artsy

Odpowiedź od Artsy

Hello, thank you for your review. We're glad to hear your art arrived safely and hope you enjoy it.

Oceniono na 5 z 5

Easy art transaction

Easy transaction and quick shipping. Item arrived safely.

2 lutego 2024
Logo Artsy

Odpowiedź od Artsy

Hi Melissa, thank you for your review. We're glad to hear your art arrived safely and hope you enjoy it.

Oceniono na 5 z 5

Great Customer Service

Incredibly quick follow-up with easy to follow instructions to re-authorize access to my account as a result of losing ability to receive authorization codes. Hunter was helpful and friendly. Customer Service doesn't get any better.

30 stycznia 2024
Opinia niezależna
Logo Artsy

Odpowiedź od Artsy

Hello, thank you for your feedback! We appreciate it. Please do reach out to our team at any time, we are happy to help.

Oceniono na 5 z 5

very helpful

26 stycznia 2024
Opinia niezależna
Logo Artsy

Odpowiedź od Artsy

Hi Marta, thank you for your review! We appreciate you taking the time to leave this feedback.

Oceniono na 5 z 5

This time I made a deal with Artsy.

This time I made a deal with Artsy.
Even though it's my first deal, Isabel Telonis
(Senior Manager, Collector Services) was very helpful.
She explained each step of the process simply and kindly.
I would like to do more deal with Artsy. It was very impressive.

26 stycznia 2024
Opinia niezależna
Logo Artsy

Odpowiedź od Artsy

Hi Angela, thank you for your review! We're glad to hear that Isabel was able to help with your purchase. We hope to see you on Artsy again soon!

Oceniono na 5 z 5

Azusa was attentive to my needs and…

Azusa was attentive to my needs and followed up with us promptly with helpful guidance.

11 stycznia 2024
Opinia niezależna
Logo Artsy

Odpowiedź od Artsy

Hello, thank you for your review! We appreciate you taking the time to leave this feedback and we will ensure it is passed onto the team.

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej