Artsy Recenzje 

Tried to use the platform to sell my art however the only communication you receive is marketing e mails and automated bounce back messages advising that they have seen your e mail and will contact you soon. However they won’t instead you will just get more marketing e mails advising you contact should you need any assistance not mentioning that they will ignore you or play little attention to your requests when you do as they only want to appear to have customer service when in truth they just want you to spend your money so they make money another company focused on everything else but the customer.

If you are looking for an experience that is intuitive, pleasant and refreshingly simple when purchasing art, look no further. My experience with Artsy, and specifically Federica on their team was nothing short of amazing. They are responsive, engaged and truly invested in your satisfaction. 10/10 recommend.

Reply rapidly and nicely. Thanks

the worst costumer service. been waiting for days 3for help on my loging and no help no phone call and no way to contact someone

I had a sales inquiry, and Sophie, the Senior Manager of Trust & Safety at Artsy, expertly resolved the matter between the vendor and me. The solution was quickly found with minimal stress. I highly recommend purchasing artwork on Artsy.net; their after-sale service is truly professional. Thank you so much.

As an Artsy client, I think it is a very practical platform to be able to show clients the exhibitions and works available. I find it convenient for when I go to international fairs. As a way of selling, I think it is difficult, generally I have very few inquiries and I was only able to make two sales in a year that do not cover the cost of the platform. This year one of the sales occurred through a virtual fair that Artsy held. I think the virtual fairs within artsy are very good.

Gallery here. Been with them 2+ years. In that time, they've now insisted on exclusivity (never agreed to that when I joined) PLUS 10% commission (never agreed to that either). I want to cancel, but apparently I am now (unbeknownst to me) under a 12 month contract? Interesting that they could add in the exclusivity and 10% commission during my "contract"... but I can't get out of it even with new terms???? Constantly misleading contracts and terms. They are totally dishonest about what they provide, what their algorithm does (nothing), and you'll go through a rotating door of surly, underpaid "Partner Support" people. The cost is OUTRAGEOUS for what you get (you get better results from Instagram, at least we do). And then....Try getting out of your subscription, even if it's month to month. They'll tell you there is a "termination fee" which adds to over $1300 in my case. Finally, there is also NO WAY to cancel the subscription on their site (which is now illegal, there must be a button). I don't like leaving bad reviews for companies because I know it impacts them, but Artsy is an unethical, ruthless company. Be warned.

I have received fast and efficient answers from Federica.

Isabel Telonis [Senior Manager, Collector Services] has been my point of contact at ARTSY. She has assisted with the purchase of several pieces, including purchase and shipping from the UK. Further, her response time has been nothing short of spectacular and professional. Isabel has also provided insight and comments on certain auction lots on which I was bidding. Her team have pitched in on several occasions to follow-up on art deliveries to our preferred framer in Miami.

Artsy solves any issues without hesitation. 100% trustworthy and professional. Highly recommended.

It's ezy for me and evryone
Not cumplicated it ezy

This was my first large art purchase and Isabel was with me through the entire transaction. She sourced the piece of art an answered all my questions. I really would not have found this particular piece without her. The whole transaction was super seamless. I can’t wait to work with Isabel on my next purchase with Artsy.

I asked a question about getting control of my name. You sent me a form letter that doesn't address the problem. I am not asking to join Artsy per se. I am asking you to assure me that no one else is representing me on Artsy
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Federica was very helpful and attentive - thank you!

I made a mistake with ordering. Entirely on me -- it happens! But usually, that means being belittled, demeaned and/or at least getting the runaround so one wonders whether it's just better to lose the money and gain back the time and frustration spent. I am delighted to say Artsy *understood and helped me correct my mistake* efficiently and effectively and with zero judgement. Mistakes happen and it's nice to know we can quickly move on. I'll absolutely order again soon -- correctly this time!

It was a great experience, Isabel at Artsy took great care of me and I felt in any moment safe: that’s very important. Thank you so much!