Artsy Recenzje 440

Excellent artists and a trusted source to get what you paid for!

Great art by a great artist from a great gallery. Willing to negotiate. Fast shipping. Thanks!

Ao contrário da Catawiki a Artsy tem resto, tem resposta, apoio ao cliente e é seria! Experiência ótima

I purchased a painting which arrived a bit worse for wear through the shipping process. Artsy responded immediately, asked me what I was interested in doing to resolve it and offered a very generous partial reimbursement to have the painting repaired by a framing shop of my choice. All of the communication was timely, courteous and clear. Would absolutely work with them again.

Extremely professional establishment. This marks my fifth acquisition, and every aspect has been exceptional.

My third and certainly final purchase from Artsy. I wish I had the option to give a negative star rating. Fed Ex didn't deliver the art work, alleges I signed for the package when I wasn't even home at the time of delivery which I can prove. The "resolution guarantee" could take up to 8 weeks, meanwhile I've paid in full for artwork I never received.

Good coordination with gallery and artist. They considered my offer quickly and shipped quickly too

Great access to a large variety of works from around the world.

We purchased an original art piece by Hunt Slonem. Expensive. Antique frame.

The piece was shipped FedEx in bubble wrap and a cardboard box. It was not crated as any expensive, original art piece with an antique frame should be shipped.

Of course the frame arrived badly damaged. Thankfully the art itself was ok. I contacted Artsy.net who replied quickly that they were there to assist. Through several back and forth conversations, Artsy.net facilitated an acceptable compromise between us and the gallery.

Artsy.net stands behind their promise. I will buy through Artsy.net again. I will not by art from this gallery however.

Great platform but faced a logistical nightmare for artwork purchase. Art was sent to the wrong address and only managed to receive it after multiple emails between the gallery, Artsy, and the delivery company

Smooth transaction, received my print fast and well packaged. World Class

Des frais élevés, peu de ventes et peu de soutien

Mon expérience avec Artsy a malheureusement été très décevante. Les frais d’abonnement élevés n’ont pas été en cohérence avec les ventes générées, qui sont restées très faibles malgré mon engagement et mes efforts.

J’ai dû me résoudre à fermer mon entreprise, car cet abonnement, combiné à d'autres charges importantes dans un contexte de crise mondiale, était devenu insoutenable financièrement.

Lorsque j’ai souhaité résilier mon contrat, Artsy a refusé toute discussion et m’a imposé des frais de résiliation que je ne pouvais pas assumer. J’ai été relancée de manière répétée, sans qu’aucune compréhension humaine ne soit apportée à ma situation pourtant difficile.

Mon ressenti est que la priorité d’Artsy semble être exclusivement financière. Leur modèle ne laisse pas de place à l’accompagnement des petites galeries ou des artistes en difficulté. C’est une plateforme qui, selon mon expérience, ne se soucie pas de la viabilité de ses partenaires mais semble avant tout centrée sur la facturation.

Je partage ce retour pour aider d’autres artistes et galeries à prendre une décision en toute connaissance de cause. Je regrette profondément cette collaboration.

Courteous- timely emails in the process of purchasing and shipping--always made me feel like they would help
in any way possible with the transaction, i.e. change of address with mailing, opportunity to pick up
Artwork and waive shipping charges. Can't wait to visit their gallery one day! 😊

Great service. Fantastic picture. Could spend a fortune with them !!!

I'm very satisfied with Artsy. Although I had a minor issue with the delivery, their support was excellent — quick, helpful, and very professional. They guided me through every step and made sure everything was taken care of. Overall, a great experience, and I’m already looking forward to my next purchase!

Bought a Lee Friedlander photograph from Lawrence Miller Gallery in the US arrived in the UK the same week. Kept informed throughout purchase.