Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 3 z 5

it's okay. could use improvement, but support was good about helping me. i had issues with uploading bigger pictures but otherwise the service was solid. it is just annoying that there is no perfect... Zobacz więcej

Oceniono na 1 z 5

I cancelled my subscription but was still charged. Subscription cancellation option is very dodgy. It's almost like it was designed not to be found. No option to speak to an agent. I really want my re... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

I used my card and entered my email password. After the amount is collected and every month the subscription is charged but i am unable to use or get credits . Sent an email to cancel but no response... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Tried to cancel this service numerous times and it always says , the system is not working .. well Amex cancelled it for me ! Please treat this as public notification that my subscrition is termi... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Producent oprogramowania

Napisane przez firmę

Art Gen AI is a platform that uses cutting-edge AI to generate high-quality images and videos from text prompts. Our technology allows you to transform your ideas into digital masterpieces through a user-friendly interface with powerful customization options.


Dane kontaktowe

2,0

Słaba

Wynik TrustScore: 2 na 5

46 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 100% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 48 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

please cancel my subscription

please cancel my subscription right away, that is very shady that you dont give the option in the website itself

19 lutego 2026
Opinia niezależna
Logo Art Gen

Odpowiedź od Art Gen

Hi there!

Thank you for taking the time to reach out.
The team and I regret to hear you've missed the explicit instructions on this procedure outlined in our Terms of Service.

Our service offers refunds in accordance with it, and every user can check eligibility by contacting our Support email, also available in the ToS.

Best regards,
Art-Gen Support

Oceniono na 1 z 5

Lack of Customer Support

I have tried for multiple days to cancel my service with their support email address. Their website says "cancel anytime", but good luck with that. I have not heard a word from them. With a weekly subscription, there needs to be a way to cancel quickly so you don't get billed again. That is not the experience you will get with this company. I had to contact my credit card company to put a stop pay from this vendor to prevent further changes since no one from support will contact me back. Poor service.

17 lutego 2026
Opinia niezależna
Logo Art Gen

Odpowiedź od Art Gen

Hi there!

Thank you for taking the time to reach out.

The team and I regret to hear you're dissatisfied with the time of reply. Our team aims to get back to every customer as soon as possible, regardless of the workload.

We suspect that your inquiry will be resolved by the time you're reading this reply.

Best regards,
Art-Gen Support

Oceniono na 5 z 5

I love it

A lot of models to choose from and very easy to use, shout outs to their support for guiding me through the process :)

9 lutego 2026
Opinia niezależna
Logo Art Gen

Odpowiedź od Art Gen

Hi there!

Thank you for taking the time to write in.

The team and I appreciate the shout-out, and are happy to hear your experience with the site has been nothing but easy-going.
Thank you for highlighiting this for other users!

Best regards,
Art-Gen Support

Oceniono na 5 z 5

Reliable Content Generation with Fair Pricing

AI models are not always stable, and this is common across the market since the technology itself is still evolving. I tested several platforms and experienced issues with most of them. What makes Art-Gen stand out is that it automatically refunds credits when something fails, which is a big advantage.

Art-Gen is a stable and reliable tool for generating marketing and website content. Pricing is transparent and slightly below the market average. The only downside is that cancellation requires contacting support, but their team is responsive and I received a reply within an hour

5 lutego 2026
Opinia niezależna
Logo Art Gen

Odpowiedź od Art Gen

Hi there!

Thank you for taking the time to reach out.

The team and I love to hear your constructive feedback.
I additionally appreciate the comment about your experience with both our billing and subscription management!

Best regards,
Art-Gen Support

Oceniono na 1 z 5

This clearly is a waste of time and resources.

This service turns out to be a complete waste of time. While the initial experience seems promising, featuring a polished interface and a visually appealing design tailored for text-to-video generation with a cinematic effect, it quickly falters when issues arise. The platform allows you to insert images you'd like to incorporate for better results, but problems surface when attempting to adjust prompts, making it impossible to achieve satisfactory outcomes without using additional credits to regenerate the content. Furthermore, you are required to purchase credits for every generation, even when the movement gestures and sound effects appear uncoordinated or distorted, reducing overall reliability. The subscription setup process appears seamless at first, but suddenly becomes unmanageable, exposing hidden flaws such as the lack of a straightforward cancellation option on the website, an absence that feels almost designed to discourage users from leaving. Additionally, customer service has yet to respond to inquiries, leaving me without support, guidance, or resolution of issues.

30 stycznia 2026
Opinia niezależna
Logo Art Gen

Odpowiedź od Art Gen

Hi there!

Thank you for taking the time to reach out.

The team and I regret to hear you're dissatisfied with the site thus far. Unfortunately, the AI models are still a work-in-progress, so your output heavily relies on prompting from the user. The more details you provide it with, the less adjusting will be necessary down the line!

I see that you've been able to locate the support email address, so we can be certain your inquiry has been addressed thus far.

Thank you for your patience!

Best regards,
Art-Gen Support

Oceniono na 1 z 5

Misrepresentation of service and canceling

Impossible to cancel. Watch out. Bait and switch!

Edit : I was able to cancel, but only via email, which is kind of ridiculous. Also, they still charged me for what was supposed to be a no risk trial. It's still a misrepresentation.

19 grudnia 2025
Opinia niezależna
Logo Art Gen

Odpowiedź od Art Gen

Hi there!

Thank you for taking the time to reach out.
The team and I regret to hear you've missed the explicit instructions on this procedure outlined in our Terms of Service.

Our service offers refunds in accordance with it, and every user can check eligibility by contacting our Support email, also available in the ToS.

Best regards,
Art-Gen Support

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

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Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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