Aromantic Ltd Recenzje 

Order quite often always recieved in good time with no issues. Sends data sheets requested promptly.

Excellent products and quick delivery. Will definitely buy more items from them

A really lovely, high-quality product that feels and smells beautifully natural. It works extremely well for my family’s sensitive skin. I highly recommend this company.

Easy to order and a great product

Excellent quality ingredients and speedy service. Aromantic is my first stop when I’m looking for cosmetic ingredients.

I’ve been buying my oils and skincare products from Aromantic for some years now and find them the best supplier on the market. Their products are of high quality, they have a fantastic recipe site and all products are guaranteed. Totally trust this company.

Efficient service, well packaged.

I have purchased my essential oils many times from Aromantic, and have found them to be of high quality. They use both common and botanical names, encouraging authenticity. They have a very broad range and very reasonable prices. I am very pleased with my dealings with this company.

I am a beginner and bought a starter kit which had most essential equipments and ingredients I needed to make a skin care product. I was very impressed with my produce and have made more as gifts to my close friends and daughter. Their ingredients were fresh and easy to use. I felt confident using their products. Have bought more items and will continue to buy from them.

i'm very satisfied with the things I ordered!
all high quality ingredients. Thank you

Love the Almond Oil from Aromantic. I add lavender essential oil to it and rub it on after a show.
Smells great, feels great and sorts out my dry skin.
Very happy with Aromantic and will try other products from them in the future.
Delivery was fast too.
Excellent.

Excellent service with prompt delivery will recommend

The box was damaged in transit with a gapping big hole a hand could get through this could have easily been tampered with - packaging was poor! The 500ml bottle came in a light clear bottle not the dark bottle as pictured on site, the screw top was white and not sealed, when open there is no dispenser to limit flow hence hard to dispense small amount without mess! I decided to return and had to argue with the lady over the phone to get a free returns label, but when the refund came through they cheekily deducted the original shipping cost, when I called back to question this it was another argument, in the end they send the full refund but won’t he purchasing again! The lady on phone had an attitude and was dismissing me by saying ‘ok’ several times during the chat wanting to get off the phone. Rubbish customer service despite my reasons explained above that warranted my reasons to return the item!

Given the uncertainty around delivery and the difficulty in reaching support, I will need to explore alternative suppliers who can provide more reliable shipping and clearer communication.

Here's a detailed breakdown of why:

I recently placed my first order with Aromantic, and unfortunately the experience so far has been quite challenging.

From what I can see, when everything runs smoothly, customers seem happy with the products—which is encouraging. However, my order was placed 5 days ago (including a weekend), and I haven’t received any updates on dispatch or delivery timelines.

I tried to contact customer service by phone. On my first call I was directed to voicemail, but after three attempts it was clear the system wasn’t recording. I then tried again without leaving a voicemail, but after waiting over 5 minutes on a paid line, I had to hang up.

It would be really helpful to have a clear estimated dispatch and delivery timeframe, as well as a reliable way to reach someone directly—particularly for customers who may want to use Aromantic as a regular supplier for their business. I’m hoping this is just an isolated issue, but my initial experience hasn’t been positive.

Since then, I’ve been in touch via email, but things haven’t improved. My order still hasn’t been dispatched (though technically this is still within the advertised timeframe). However, I’ve since learned that delivery will take an additional 5 days after dispatch. This seems inconsistent with the information on the website (in the deliveries section), which only references 24- and 48-hour services starting at £4.50 (the option I selected). Based on that, I expected delivery within 48 hours of dispatch, or a maximum of 5 working days from the order date—not potentially 8 days from placing the order.

I raised this with customer service and requested to clarify over the phone, but this wasn’t acknowledged. I think it would make a big difference if the website reflected the actual delivery times more clearly, and if customer service were more accessible when clarification is needed.

Final update: I am changing this rating because at least I was provided a refund when asked.

Update below - as a response to the reply received from the managing director.

Hi Benjamin, the 5 day time frame is not provided on the deliveries page - which I explained in my email. The only reference to a 5 day timeframe is for international shipping. In addition, I requested a call back (as I suspected there was an error with your phone service) and this was ignored in all communications. So I'm afraid your reply below does not reflect the scenario in question, though I do appreciate the response and the refund I received.

I have used their jojoba oil in my carrier oil synergies for Therapeutic Deep Tissue Massage and Therapeutic Reflexology and my clients love the smooth silky feel.

Serena Crawford

Excellent seller - I bought some water based dyes to create a green tinted moisturiser (hemp oil just wasn’t cutting it colour wise). They worked really well. I’ve bought a few other bits since then and they all arrived quickly and were excellent quality.

I love the Hyaluronic gel. Does seem to add a glow to the skin. Thank you.

feels so good on my face, haven't noticed big changes as only used it twice, but seems so good

Not as described

I've been using Aromantic products for many years, which are always of a good and pure quality. Aromantic are reliable and trustworthy, which in the skincare industry is so important. If on the rare occasion there is a problem, their Customer Services are excellent.