I ordered the SMEG knife block at the beginning of March. After 3 weeks I got in touch and they replied that the items were delayed in customs. Since then they havent replied to any chat or email and... Zobacz więcej
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Bought the knife block. Excellent company to deal with, communicated regularly with me throughout the whole process. Answered emails promptly, sent me regular tracking updates. Great quality product a... Zobacz więcej
DAS IST BETRUG !!! Die Waren sind mit Qualitätsprobleme angeliefert! (GEWALTIGE FELLAUSFALL) Ich müsste mich rumstreiten, dass die Rücksendungskosten übernommen werden.. !! 130 EURO !! Rücksendung e... Zobacz więcej
Arrivata questa pelliccia completamente diversa da ciò che ho acquistato sul loro sito! Non è nemmeno una pelliccia vera , non ho intenzione di rispedire un pacco a mio carico senza aver ricevuto un r... Zobacz więcej
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Do not buy from this company
Do not buy from this company. A £600 jacket came looking like the cheapest nastiest coat I’ve ever seen. I returned it and they will not refund me and keep saying they will update me. Terrible terrible company who basically steel money from you……stay clear
SCAM and not honest company. Do not buy!!!
Please read my last email to Aria Moda as the last attempt to get my money back!!:
"As per my previous emails and to avoid further legal action I really appreciate that you proceed to the total amount refund.
I have placed an order on December 27th and has per your order records Express Shipping is free!!
As per your request on Dec 28th you have asked me my measurements which I have provided and at the same time because I was trying to get in touch with you and no feedback by email, phone or instagram, on the same email I have asked you to cancel the order and the answer was:
I would be happy to answer this for you. I tried to cancel this for you but keep in mind that the order can be cancelled only up to 2 hours after it has been placed because after that all the material has been ordered and the production has already begun. Once you receive it let us know if you still wish to return it and we will provide you with further instructions.
How come the jacket was already in production if you didn't have my measurements?
I kept insisting on cancelling the order and you didn't allowed for it so you have shipped the coat. I have asked several times about your return and refund terms and conditions and the answer was always that the refund was possible without the shipping fee.
The coat arrived in a different model, so it was not the model that I have ordered.
I have returned the coat, paid the shipping fee to send it to China despite your office is in the UK and once again in your terms and conditions is not state that the returns need to be made to China.
Amicably at last but not the least I ask you for the full refund for the reasons listed above and also because there were not shipping fees listed on the order neither on your terms and conditions.
Please proceed accordingly as soon as possible."
ACHTUNG CHINAWARE!!!
Pelz kam in Plastikfolie an. Da wusste ich sofort, dass das Qualitativ schlechte Ware sein muss und so war es auch. Retour erfolgte auf eigene Kosten mit der von Aria Moda gewünschten Inhaltsangaben: Mantel anstatt Pelzmantel für 30,00€. Porto noch China: 45€
Absolutely disgraceful!
Absolutely disgraceful!! 2 weeks later after placing an order, it wasn’t still sent and pay by PayPal if you want to have any chance of refund!
Ordinato un capo da 950 euro il 7…
Ordinato un capo da 950 euro il 7 Gennaio. ServiIo clienti pessimo. Ho ricevuto decine d mail la prima dopo L ordine che chiedeva conferma delle misure fino a scoprire dopo due settimane che il colore da me scelto non era disponibile. Scelgo un altro colore è il 17 gennaio mi dicono che la merce era pronta per la spedizione. A fine mese non avendo ancora ricevuto nulla decido di chiedere un rimborso e mi dicono che non è possibile cancellare L ordine malgrado loro fossero ben oltre i loro tempi di consegna. Ho dovuto agire tramite L assicurazione della carta di credito per avere finalmente un rimborso il 1 Febbraio. Non ho nemmeno visto il prodotto ma considerata la poca serietà sconsiglio vivamente di effettuare acquisti da loro
Do you want spectacular fur coat ?
Do you want a spectacular fur coat? aria is the place I loved my super chic item I am in love with my coat customer service works perfect they keep you up to date with your order thank you aria recommended 100^
Im so happy with my coat,it's soft and…
Im so happy with my coat,it's soft and fluffy🥰,I have plan to buy another design as well🤍
I love my fur coats
I love my fur coats, the quality was excellent, the colors are the same at the picture on the page , I so in love with my pieces , and now I gonna get another one .. my 4 piece in one week !!!!! Thanks a lot ..
and very important, the shipping it’s very fast!!!!!
Tutto perfetto pelliccia fantastica…
Tutto perfetto pelliccia fantastica consegna veloce e ragazze gentilissime
Received my jacket today I like the way…
Received my jacket today I like the way it looks!
I would say the quality of the jacket itself is average, although the fur looks great which make the overall jacket look really good on. The color is different than what is seen on insta or website( looks lighter) but I don’t mind it.
I find the branding very poor for the price I paid.
No branding on the jacket
Came in a cheap plastic bag without even a branding
No brand liflet
Also I had to ask them an update on my delivery as I had not received my tracking details thankfully they used DHL so they eventually provided me with the details and the delivery was smooth.
Dyrplageri
Pelsen er fra Kina, så det er forfærdelig dyrplageri man støtter, hvis man køber pels her igennem.
I’m so in love with Aria Moda shop
I’m so in love with Aria Moda shop , it’s my second time that o bought from here and I love it. I received a confirmation email and the delivery was so fast.
I recommend to everyone x
Highly recommended
Very high quality, exactly like the pictures in Instagram, true to size 👍👍👍
It is good … loved it
Tolle Produkte zu einem fairen Preis
Tolle Produkte zu einem fairen Preis.
Sehr netter Kundenservice und käuferfreundliche Konditionen.
I m very happy whyt my choose,I…
I m very happy whyt my choose,I recommend for everybody,for shure you will be fascinated!!Thank you for everything!
I am so glad I found Aria!!
I am absolutely happy about the 2 coats I purchased 2 years ago and I will definitely be purchasing my future coats from here. The only person I’ve seen with one of the coats on, was on T.V. and they were the star of that reality show and the executive producer.
I bought a wonderful piece during 2023…
I bought a wonderful piece during 2023 and the quality is exquisite.
I’m so happy with my coat 🧥 it’s so pretty 🤩, it looks like a high brand coat, exactly the same , to 15% of the price , I’m ordering my next one soon. I’m thrilled!!
I’m so happy with my coat 🧥 it’s so warm, so beautiful 🤩
le pellicce sono completamente diverse…
le pellicce sono completamente diverse da quelle che vedete sul sito , cucite malissimo e piene di buchi . non ho intenzione di chiedere il rimborso dato che ho letto recensioni che lamentano di aver spedito il pacco senza aver ricevuto indietro i soldi . sconsigliatissimo

Odpowiedź od Aria Moda
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