Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Very bad lender, stay away! Super slow systems, unresponsive underwriters. The rates seems tobe low, but its just an illusion.

Oceniono na 5 z 5

The whole team at Arc homes Atherton did an absolute fantastic job selling our house very quickly. We tried 4 other estate agents who were useless sending us time wasters. I highly recommend Angela, J... Zobacz więcej

Oceniono na 5 z 5

GREAT Experience I had a great review refinancing our property with Arc Home. They held the mortgage previously and decided i would respond to them when reached out to schedule an appointment to ev... Zobacz więcej

Reakcja na opinię

Oceniono na 3 z 5

The closing costs were not fully explained. We were told they would be $1300 which they were but the additional costs involved were not shared up front. We had to clarify when the closing papers were... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Kredytodawca hipoteczny
  2. Pośrednik kredytów hipotecznych

Informacje o Arc Home

Napisane przez firmę

Arc Home LLC is a full-service lender and servicer founded in 2015. We are owned by AG Mortgage Investment Trust, a publicly traded REIT, and other funds under management of Angelo Gordon, a privately-held investment advisor with approximately $43B of assets under management.

Arc’s mission is to provide our customers with a comprehensive array of mortgage solutions with an emphasis on specialty products. The customer experience is our first priority. We will delight our customers by empowering and training knowledgeable, helpful and friendly team members while providing an efficient process and competitive pricing.

We are a nationwide lender and conduct business under the names Arc Home LLC, Arc Home Loans LLC and WEI Mortgage. We are a member of the Mortgage Bankers Association and an approved seller/servicer for Fannie Mae and Freddie Mac and an approved issuer/servicer for Ginnie Mae.

Arc Home LLC is an Equal Housing Opportunity Lender.

Company NMLS #81386

For a full list of our licenses, please follow this link.

Dane kontaktowe

  • 224 Strawbridge Drive, Suite 200, 08057, Moorestown, Stany Zjednoczone

  • archomellc.com

3,4

Średnia

Wynik TrustScore: 3.5 na 5

130 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Absolutely horrible from start to finish

Absolutely horrible from start to finish. Non- responsive - waited until the last minute to process my mortgage and then unprofessional. Requested the same documents multiple times, underwriter overwhelmed and too many files on his/her desk. Crazy to think that I made it through. Do yourself a favor and DO NOT USE THEM no matter what...even if they save you a point or two. They are awful and the experience may kill you. It was horrendous. We had to postpone my settlement two times because of them and then at the table they couldn't give us the green light until hours later. Then, they lost the signed documents that were mailed to them. I cannot make this stuff up. UNREAL!

1 października 2025
Opinia niezależna
Oceniono na 5 z 5

The whole team at Arc homes Atherton…

The whole team at Arc homes Atherton did an absolute fantastic job selling our house very quickly. We tried 4 other estate agents who were useless sending us time wasters. I highly recommend Angela, Jordan, and the rest of the team are a credit to the company. Dean whom took perfect photos what can l say.

3 września 2025
Opinia niezależna
Oceniono na 5 z 5

Angela and the team was excellent kept…

Angela and the team was excellent kept us fully informed of what was going on , would definitely recommend arc homes but would NOT recommend the solicitors they deal with , complete waste of time! After making several complaints to arc about KJD solicitors and making a formal complaint to KJD , we was eventually dealt with by the owners of KJD .If your thinking of selling 100% go with arc homes but look around for a different solicitor! Otherwise you will spend half of YOUR time on the phone constantly chasing solicitor!

2 stycznia 2025
Opinia niezależna
Oceniono na 1 z 5

Wasted $785 on an appraisal that was…

Wasted $785 on an appraisal that was completed properly and when I mentioned it to my loan advisor a bunch of funny business occurred.

31 lipca 2024
Logo Arc Home

Odpowiedź od Arc Home

Good Afternoon,

Thanks for contacting us. Please contact our Sales Director at 856-319-5016 to discuss this matter further.

Thank you,
Arc Home Direct Team

Oceniono na 1 z 5

Falsifying records

I received a letter today from Arc home regarding my mortgage and the real estate taxes. They are saying that I have not paid my taxes when in fact I have. They are also stating that they are going to make a payment to the appropriate taxing authority and that they could file a lien against my property. I’m not sure how they can do that, given the fact I do not owe anything on my real estate taxes. I have never made a late payment and I have never made a late payment on my real estate taxes. When I called the City Real estate department, they indicated that this was not the first time this had happened regarding this company, and that they had received several complaints of the same nature.

Be careful with this company and keep accurate records

4 czerwca 2024
Opinia niezależna
Logo Arc Home

Odpowiedź od Arc Home

Good Morning Ms. Vaught,

Thank you for reaching out to Arc Home regarding this real estate tax matter. We will have someone from our customer service department reach out to you directly to resolve this matter promptly.

Thank you,
Arc Home Direct Team

Oceniono na 5 z 5

Highly recommended

Arc Homes were recommended by a previous neighbour who sold their home and I can honestly say they were correct. Throughout the sale I was regularly informed of the progress and the staff put me at ease throughout the process. There was a lot of interest in my property which they sold in a few weeks. Thank you Arc for your excellent service.

26 kwietnia 2024
Opinia niezależna
Oceniono na 5 z 5

PrProfessional and friendly associates…

Professional and friendly associates who went out of their way to be helpful and made excellent recommendations.

13 marca 2024
Logo Arc Home

Odpowiedź od Arc Home

Mr. Hamel,

We are happy to hear of your positive experience with our team! Customer satisfaction is a #1 priority here at Arc Home. Please let us know if we can be of further assistance.

Best,
Arc Home Team

Oceniono na 5 z 5
Logo Arc Home

Odpowiedź od Arc Home

Hi Mr. Miller,

Thank you for choosing Arc Home for your financing needs. We are happy to hear of your positive experience. Please let us know if we can be of further assistance.

Thank you, Arc Home Team

Oceniono na 5 z 5

My experience was excellent!

This is the second loan I have closed and worked with Brian Rollins and Linda Hunter. Communication was excellent and it was a pleasure. The closing was on time, which was the three (3) week timeline I requested. I would highly recommend Arc Home!

29 czerwca 2023
Logo Arc Home

Odpowiedź od Arc Home

Hi Ms. Adams,

Congratulations and thank you for choosing Arc Home. We are happy to hear of your positive experience with Brian and Linda. If you need anything further, please let us know.

Best Regards,
Arc Home Team

Oceniono na 5 z 5

Giving us simplicity answers and…

Giving us simplicity answers and provided the options of select the mortgages

4 stycznia 2023
Logo Arc Home

Odpowiedź od Arc Home

Good Morning Tim,

Thank you for providing your feedback. We are happy to hear of your positive experience. If there is anything further we can do to make you loan experience a positive one, please let us know. Thank you for choosing Arc Home.

Thank you,
Arc Home

Oceniono na 1 z 5

I own a manufactured home

I own a manufactured home, the loan is currently with you, I made contact to refinance and everything was going well, our credit was ran and everything was fine until the person I was working with was told that the type of structure is no longer one that's within your appetite. Someone representing you and working in the industry should know what dwellings qualify and which don't

30 grudnia 2022
Logo Arc Home

Odpowiedź od Arc Home

Good Morning Ms. Flores,

Thank you for taking the time to leave a review. We apologize for the misunderstanding and the inconvenience this has caused. Please email customercare@archomeloans.net if you would like to discuss this matter further.

Thank you,
Arc Home

Oceniono na 1 z 5

Rude

Rude, condescending and inconsiderate. And those are the nicest things I can say about this company. Arc bought my loan and is the most unethical mortgage servicer I have had in four homes, forty two years and nine mortgage companies/servicers.

7 grudnia 2022
Opinia niezależna
Logo Arc Home

Odpowiedź od Arc Home

Good Morning Mr. Thompson,

I am so sorry to hear about your inconvenience. Our agents are trained to provide excellent customer service, and it sounds like you did not receive that. If you could please reach out to customercare@archomeloans.net, we will investigate this for you further.

Hope to hear from you soon,
The Arc Home Team

Doświadczenie Trustpilot

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