Aptive has provided good service for many years, but things have gone downhill with the last two visits. The two technicians that showed up were here for less than 15 minutes. Instead of speaking wit... Zobacz więcej
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Zobacz, co mówią recenzenci
SPENCER your Technician IS THE GREATEST!!! His attention to detail and thoroughness is awesome and befits the highest professional standards !!! As far as Aptive itself I rate you a ZERO STARS. Re... Zobacz więcej
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They arrive on a set schedule, I never need to worry about schedule times, They take care of business wether I'm home or not, seamless routine. Before I started with Aptive, my covered back deck was... Zobacz więcej
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Brian is a very friendly, professional and knowledgeable technician. He did a very thorough job serving my home. I would like to have Brian service my home whenever it’s needed. He is an asset to... Zobacz więcej
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Informacje dotyczące firmy
Welcome to Aptive Pest Control
Napisane przez firmę
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Dane kontaktowe
917 134th St. S.W., Suite A-6, 98204, Everett, WA, Stany Zjednoczone
- 12067410820
We overthink pests so you don't have to.
4,4
Doskonała
178 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great customer service
Great customer service. The tech always contacts us before he arrives and sends photos of all the wor he has completed.
6 maja 2026
Odpowiedź od Aptive Pest Control - Seattle
Thanks for taking a moment to share this with us, Christine! We love to hear that the communication and attention to detail have made a positive impact, especially with the advance notice before arrival and the photos showing the completed work. That transparency and consistency really matter, and we’re grateful you’ve chosen Aptive to handle your pest control needs!
-Alexis, Aptive Care Team
Good work and efficient.
Tony addressed my concerns about a hornet nest. He made quick work of them. Then refilled the rodent traps etc. around the house.
12 maja 2026
Odpowiedź od Aptive Pest Control - Seattle
Hi Suzanne,
Thank you for taking the time to share this feedback. We’re glad to hear Tony was able to quickly and effectively address your hornet concern and also take care of refilling the rodent traps around your home. That kind of responsiveness and attention to detail is exactly what we aim for at Aptive.
We appreciate you trusting us to handle these issues for your home. We’ve got this handled on our end, and we’re here whenever you need us again.
-Jasmine, Aptive Care Team
The person who arrived did all he…
The person who arrived did all he could. However, I had asked to be rescheduled as I was in Arizona that week. But they did not listen and he came and could not do the entire yard. My back gate is locked unless I am expecting someone.
So he needs to come back and finish the yard!!!
PLEASE ADVISE
5 maja 2026
Odpowiedź od Aptive Pest Control - Seattle
Hi Elaine,
Thank you for taking the time to share this, and I’m sorry for the frustration this caused. I can understand how disappointing it must have been to request a reschedule and then still have a partial service completed, especially with access limitations like your locked back gate.
At Aptive, we want every visit to be completed at the right time and in full alignment with your instructions, so what you described is not the experience we aim to deliver. We’ve got this handled from here, and we want to make sure your yard is fully taken care of as intended.
Please reach out to us directly at socialmedia@goaptive.com so we can review your service notes, confirm your requested scheduling, and get a follow-up visit set up to complete the areas that were missed.
-Jasmine, Aptive Care Team
Aptive Technician Brian is a quality employee!
Brian is a very friendly, professional and knowledgeable technician. He did a very thorough job serving my home. I would like to have Brian service my home whenever it’s needed. He is an asset to your company and quality people like him deserve to be rewarded with a pay raise to keep them from leaving your company.
Thank you for sending Brian to service my home.
Very respectfully
R Knight
9 maja 2026
Odpowiedź od Aptive Pest Control - Seattle
Hi there,
Thank you for the thoughtful feedback and for choosing Aptive! We’re really glad to hear Brian provided such a friendly, professional, and thorough service experience. We’ll be sure to pass along your kind words to him.
We also appreciate your perspective and support of our team. At Aptive, we aim to keep every home handled with care, consistency, and expertise, and it’s great to know Brian delivered that for you. We’re grateful for your trust and look forward to continuing to serve you!
-Jasmine, Aptive Care Team
Odpowiedź od Aptive Pest Control - Seattle
Hi Mike,
We really appreciate you taking a moment to share this! It’s great to hear that Donna provided such thorough service and did a great job during her visit.
At Aptive, we take pride in making sure every home is handled with care, attention to detail, and consistency, so it means a lot to know Donna delivered that level of service for you. We’ll be sure to pass your feedback along to her.
Thank you for choosing Aptive and trusting us with your home!
-Jasmine, Aptive Care Team
Odpowiedź od Aptive Pest Control - Seattle
Hi Donna,
Thank you for taking the time to share your experience and for choosing Aptive. We’re really glad to hear the service was both professional and friendly during your visit.
That’s exactly the experience we aim to deliver every time, making sure your home is cared for with respect, clear communication, and attention to detail so everything is properly handled from start to finish. We appreciate your trust in Aptive, and we’re always here whenever you need us, we’ve got it handled.
-Jasmine, Aptive Care Team
We have requested "Jr" for monthly…
We have requested "Jr" for monthly service, and he's been particularly helpful in explaining if finding rodent evidence inside/outside, and what/why in recommending monthly treatments. Photos are very helpful in explaining
22 kwietnia 2026
Odpowiedź od Aptive Pest Control - Seattle
Hi Polly and John,
We really appreciate you taking the time to share this, thank you for choosing Aptive. It’s great to hear that Jr has been so helpful during your monthly service, especially when it comes to walking you through what he’s seeing and why specific recommendations are being made. Clear explanations and those photo updates can make a big difference in feeling confident about what’s happening around your home, and we’re glad that’s been your experience. We’ll be sure to pass this along to him. At Aptive, we believe in keeping things straightforward and transparent so you always feel like it’s handled with care, we’ve got this handled.
-Jasmine, Aptive Care Team
Yellowjackets
Hi, last year we had a real problem with yellowjackets, and my husband was bitten. The past service visit, I asked for traps, and I was told that you would get them a day after my last service day. In the meantime, we see them already flying around us. Please, get us the traps for the yellowjackets before my husband has an issue with them again. Thank you
1 maja 2026
Odpowiedź od Aptive Pest Control - Seattle
Hi there,
I’m really sorry to hear you’re dealing with yellowjackets again, especially after what happened to your husband. That’s absolutely concerning, and I can understand why you’d want this addressed quickly.
We want to make sure your request for traps is followed through on without delay, and I’d like to help get this properly checked and corrected in your account. If you can share your service address to socialmedia@goaptive.com, I can look into the notes from your last visit, confirm what was scheduled, and make sure we get the right solution in place as soon as possible.
At Aptive, situations like this need to be handled promptly and carefully, and we’ve got this handled so your home can feel safer and more comfortable again.
-Jasmine, Aptive Care Team
Excellent and Timely Service
Junior, service technician made the experience great! He listened carefully to understand my pest control issues and collaborated on a strategy to address them for this appointment. I liked the advance notification so I knew when he expected to arrive and Junior provided photos confirming areas addressed.
1 maja 2026
Odpowiedź od Aptive Pest Control - Seattle
Hi Merry,
We really appreciate you sharing this, thank you! It’s great to hear Junior took the time to listen, collaborate on a plan, and carefully address your pest concerns.
We’re also glad the arrival updates and service photos helped keep you informed throughout the visit. That transparency is a big part of how we make sure everything is handled the right way at Aptive.
Thanks for choosing Aptive, we’ve got it handled whenever you need us again!
-Jasmine, Aptive Care Team
Communication was EXCELLENT!
The technician texted me 40 minutes before arriving, which was fabulous! It allowed me to coordinate with my partner so that he could secure our German Shepherd. The technician also sent photos of the work and spots he covered.
30 kwietnia 2026
Odpowiedź od Aptive Pest Control - Seattle
Hi Missy,
It’s great to hear the advance text helped you coordinate ahead of the visit and make things easier with your German Shepherd, that kind of timing really does make a difference. We’re also glad the photo updates gave you clear visibility into the work that was completed.
At Aptive, we aim to make every step feel handled with clear communication and care, so you always know what to expect and what’s been done at your home. Thank you for choosing Aptive and trusting us with your home, we truly appreciate you being part of our community.
-Jasmine, Aptive Care Team
Talking directly to someone e!
22 kwietnia 2026
Odpowiedź od Aptive Pest Control - Seattle
Thank you so much for taking the time to leave us a fantastic 5-star review, Todd! We are thrilled to hear that your experience with our team has been positive and that we've been able to communicate effectively with you. At Aptive, we pride ourselves on ensuring that every concern is expertly handled, and your feedback reaffirms the hard work we put into achieving that goal. It's always a pleasure to protect your home from unwanted pests, and we're grateful to have you with us!
-Alexis, Aptive Care Team
Effective and thorough pest control
Aptive is thorough in their pest control services and not pushy about selling you additional services if you dont want them. They communicate when they are en-route to your property and provide a multitude of pictures of the treatments they administered as well as leaving written documentation of the services provided when they are complete. We have had Aptive treating our house for several years now and have noticed a significant reduction in ants and spiders which were previously a problem. We are pleased with the service they provide.
14 grudnia 2025
Odpowiedź od Aptive Pest Control - Seattle
Hi there,
We really appreciate you taking the time to share this and for being with Aptive over the years. It’s great to hear our communication, detailed service reports, and no-pressure approach have stood out, and even better that you’ve seen such a noticeable reduction in ants and spiders. Our service professionals work hard to make sure everything is handled the right way, so you can feel confident in your home. Thanks again for choosing Aptive, we’re glad to have you as part of the Aptive family.
-Jasmine, Aptive Care Team
Odpowiedź od Aptive Pest Control - Seattle
Hi Kathy,
Thank you for sharing this, we really appreciate it. It’s great to hear you feel we’re doing a great job, that kind of feedback means a lot to us at Aptive and lets us know we’re on the right track.
We appreciate you choosing us, and if you ever need anything moving forward, we’ve got this handled.
-Jasmine
Tech did a good job!
Tech was open and friendly. Answered all my questions honestly and fully.
11 kwietnia 2026
Odpowiedź od Aptive Pest Control - Seattle
Hi Dale,
Thanks for taking the time to share this and for being an Aptive customer. I’m really glad to hear your service professional was open and friendly, and took the time to answer your questions honestly and thoroughly. That kind of clear communication is something we truly value at Aptive because it helps you feel confident about what’s being done at your home.
We appreciate you recognizing that level of care, it’s exactly what we want every visit to feel like. At Aptive, we’ve got this handled, and that means pairing effective service with transparency and a team that’s willing to take the time to make sure you feel fully informed every step of the way.
-Jasmine
Aptive is very customer focused
Aptive is very customer focused. I've just started using them and I couldn't be happier. Their re-service policy is top notch. They have returned to my home within the same month, without additional charge and in a timely manner. They are also proactive, inquiring if things are going well and if not, they offer to come out and make it right. Again, no charge as it's part of their re-service policy. I made a great choice using Aptive. PS. Love the pictures they provide after each visit!
27 marca 2026
Odpowiedź od Aptive Pest Control - Seattle
Hi Brenda,
Thank you for sharing such thoughtful feedback, we really appreciate it. We’re glad to hear your early experience with Aptive has felt customer-focused and responsive, especially with the re-service support and proactive follow-ups. It’s also great to know the post-visit photos are adding extra clarity and peace of mind for you. We’ve got this handled, and we’re grateful you chose us, we’ll keep working to make sure you continue to feel supported and confident in your service every step of the way.
-Jasmine
No Show Scheduled Service Calls
We have had three scheduled services that were no shows. Ther was no communication that they were not going to make it. For two of the no shows we were given a time period of 8am-5pm, which meant we had to stay home as the services were for a rodent issue so the had to have access to the attic
Also, their answering service is an excellent broker to reach a supervisor.
17 kwietnia 2026
Odpowiedź od Aptive Pest Control - Seattle
Hi Fred,
That sounds incredibly frustrating, and I can completely understand why you’d feel disappointed. Blocking out an entire day, especially with a rodent concern that requires attic access, and then having no one show up or communicate changes is not the experience you should have had with Aptive.
You should be able to rely on clear communication and dependable service windows, and it’s clear we didn’t get this handled the way we should have here. I also hear your concern about difficulty reaching a supervisor, that’s not the level of support we aim to provide.
We’d really like the chance to look into what happened with your scheduled visits and make this right. If you’re willing, please reach out to us at socialmedia@goaptive.com with your service address so we can review your account, identify where the breakdown occurred, and get things properly handled moving forward.
We appreciate you sharing this feedback, and we’re sorry for the time and inconvenience this has caused you.
-Jasmine
Two quick services during spring when…
Two quick services during spring when lots of pest activity is starting up. I like the text messages indicating if any issues were identified. Also, the service has been friendly and efficient.
15 kwietnia 2026
Odpowiedź od Aptive Pest Control - Seattle
Hi Richard,
Thank you for sharing this thoughtful feedback, I’m really glad to hear the spring services have been timely and effective during peak pest activity, and that the text updates and communication about any findings have been helpful for you. That’s exactly the kind of proactive experience we aim to deliver at Aptive.
We truly appreciate you trusting us with your home, and it’s great to know the service has felt friendly, efficient, and easy to stay informed on. That’s what we mean when we say we’ve got it handled, keeping you ahead of issues so you don’t have to worry about them.
-Jasmine
Odpowiedź od Aptive Pest Control - Seattle
Hi Patricia,
Thank you for the kind feedback, I’m really glad to hear you experienced good service and friendly people, that’s exactly what we aim to deliver at Aptive.
We truly appreciate you trusting us with your home, and it means a lot to know the visit felt positive and easy. That’s what we mean when we say we’ve got it handled.
-Jasmine
Odpowiedź od Aptive Pest Control - Seattle
Hi RJ,
Thanks for taking the time to share your experience. I’m glad to hear things have been pretty good, but I’m sorry to hear you’re still dealing with fleas, ants, and rodents. That’s definitely not what we want for you with Aptive.
We want your service to fully take care of the problem, and when pests are still showing up, that tells us we need to take a closer look. We’ve got this handled, and we’d appreciate the chance to review your account and schedule a follow-up so we can address those issues more thoroughly.
If you can, reach out to us at socialmedia@goaptive.com with your details so our team can get this corrected for you.
-Jasmine
The Tech was great, office staff could be better
The Tech who services our home is always friendly and
does a thorough job. The office staff could do a better job. I was not informed ahead of time that the appointment was scheduled
9 kwietnia 2026
Odpowiedź od Aptive Pest Control - Seattle
We really appreciate you taking the time to share your experience, Walt! It’s great to hear that our service professionals have been consistently friendly and thorough when caring for your home. That kind of service is exactly what we aim to provide.
We also appreciate you pointing out the communication issue regarding your appointment. Clear and timely notifications are important, and your feedback helps highlight where we can improve that experience.
Thank you for being a valued part of Aptive and for choosing us to handle your pest concerns!
-Alexis
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