Aptive has been servicing our home fine. However, I'm noticing quite a few honey and other bees around our home and do not what them exterminated. For this reason, please cancel our service subscri... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Daniel provided the Aptive service with courtesy, clarity, and covered all the areas where pests have been an issue. The only issue is he had only 2 mosquito traps instead of three in his van. He was... Zobacz więcej
Reakcja na opinię
Our service has always been THE BEST! The Aptive service reps are courteous, timely, very thorough and provide lots of pictures documenting all the areas they maintain. we appreciate their work & su... Zobacz więcej
Reakcja na opinię
We had lots of carpenter ants coming in my ADU last week. We believe it's because of extremely hot temperature. I went online to make a reservice appointment. It's so simple to get a time slot that fi... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Welcome to Aptive Pest Control
Napisane przez firmę
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Dane kontaktowe
48531 Warm Springs Blvd, Ste 410, 94539, Fremont, CA, Stany Zjednoczone
- 14154130540
We overthink pests so you don't have to.
4,3
Doskonała
144 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
No Consistency
Every time my service date is announced, Aptive gives me "Monday" or "Tuesday" with no time stated. I cannot spend a whole day waiting for someone to show up. I have called each time, for over a year, asking what time slot is scheduled. Each time I'm reassured that the next time will be different.
I never see the same person twice. Every month there's a different person and some are not very interested in their job. I'm never sure if they bait the rat traps or not. It would help if the same person was assigned to the same customers each time.
2 września 2025
Odpowiedź od Aptive Pest Control - San Jose
Hi Iris,
Thank you for sharing your experience with Aptive. We’re so sorry for the frustration caused by not receiving specific time frames and for the inconsistency with different service professionals. We completely understand how valuable your time is, and it’s clear we need to do better.
Your feedback about consistent service professionals and clearer communication on treatments is important to us, and we’ve shared it with our local operations team to review your account and improve your future visits.
Please reach out to us directly at socialmedia@goaptive.com with your account information so we can look into this further and do everything possible to address your concerns. Thank you for being part of the Aptive neighborhood and for giving us the opportunity to make things right.
-Jasmine
Great work!
The technicians that come out are always professional, friendly and never dismiss my concerns. They’re always willing to treat additional areas and offer suggestions when needed.
13 września 2025
Odpowiedź od Aptive Pest Control - San Jose
Hi there,
Thank you for sharing your feedback. We’re thrilled to hear that our service professionals consistently provide professional, friendly service and take the time to address all of your concerns. At Aptive, our team takes pride in going the extra mile to treat additional areas and offer helpful suggestions to keep your home protected from pests.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to care for your home.
-Jasmine
Odpowiedź od Aptive Pest Control - San Jose
Hi Susan,
Thank you for sharing your feedback. We’re thrilled to hear that you’ve found our pest control services to be consistent and thorough. At Aptive, we strive to provide effective, reliable service that keeps your home comfortable, and it’s wonderful to know that our efforts have made a difference for you.
-Jasmine
The service tech was amazing
The service tech was amazing! Friendly, knowledgeable, and quick.
Communicating with aptive is at best frustrating experience. All customer service is handled in call centers overseas, and they really can't help with anything. If you are looking to begin pest control service, stick with a company with U.S. based communication staff.
16 września 2025
Odpowiedź od Aptive Pest Control - San Jose
Hi Joel,
Thank you for sharing your feedback. We’re thrilled to hear you had a great experience with our service professional and appreciate your kind words about their knowledge and friendliness. We also hear your concerns about communicating with our customer care team. At Aptive, we’re committed to providing both effective pest control and clear, helpful communication, and your feedback highlights areas where we can improve. Please reach out to us at socialmedia@goaptive.com so we can personally address any questions or concerns and ensure your experience reflects the high standard we strive for at Aptive.
-Jasmine
Customer requirements need to be…
Customer requirements need to be understood and responded to appropriately
7 września 2025
Odpowiedź od Aptive Pest Control - San Jose
Hi Ramesh,
Thank you for your feedback. At Aptive, we take customer needs seriously and strive to fully understand and respond to each request appropriately. We’d love the opportunity to resolve any concerns you have, so please don’t hesitate to reach out to us directly at socialmedia@goaptive.com. Your input is invaluable, and we hope to provide you with a seamless experience in the future.
-Jasmine
Odpowiedź od Aptive Pest Control - San Jose
Hi Beth,
Thank you for sharing your feedback! We’re thrilled to hear that you had a great experience with our service professional. At Aptive, we take pride in providing professional, thorough, and reliable pest control, and it’s wonderful to know our efforts are appreciated. We’ll be sure to pass along your kind words to the service professional and look forward to continuing to keep your home comfortable.
-Jasmine
Great service
Alize did amazing job taking care of the webs not just around the house but also in the backyard. She was punctual, professional, and explained everything clearly.
30 sierpnia 2025
Odpowiedź od Aptive Pest Control - San Jose
Hi there,
Thank you for sharing your feedback! We’re thrilled to hear that Alize provided a thorough and professional service, addressing webs around your home and backyard, while explaining everything clearly. At Aptive, we take pride in delivering attentive, knowledgeable, and reliable pest control, and it’s wonderful to know our efforts are appreciated. We’ll be sure to pass along your kind words to Alize and look forward to continuing to keep your home comfortable.
-Jasmine
My experience has been hit or miss…
My experience has been hit or miss depending on who the technician is. The level of dedication is not with all the technicians or the office staff. Scheduling is an issue and communication around scheduling is less than adequate. I received on days notice for my last pest control visit which was not supposed to be till September 12th. I tried to postpone that visit till my scheduled visit on 9/12 and you tried to charge me $199.00!!! Just poor service from that aspect!!
29 sierpnia 2025
Odpowiedź od Aptive Pest Control - San Jose
Hi Michael,
Thank you for taking the time to share your feedback. We sincerely apologize for the inconsistencies in service and communication you’ve experienced. At Aptive, we strive to provide dedicated, professional service from every service professional and clear, reliable scheduling from our office staff, and it’s clear we fell short in your case. We also apologize for the confusion regarding the visit and associated charges. Please reach out to us directly at socialmedia@goaptive.com so we can review your account, address these concerns, and work with you to ensure a smoother, more consistent experience moving forward.
-Jasmine
Pest Control
He took the time to clear away the spider webs around the building and on plants.
20 sierpnia 2025
Odpowiedź od Aptive Pest Control - San Jose
Hi Chuck,
We’re glad to hear that our service professional took the extra time to clear away the spider webs around your building and plants. At Aptive, we take pride in providing thorough and attentive service, and it’s wonderful to know that this level of care made a difference for you. Thank you for being a valued part of the Aptive neighborhood, and we look forward to continuing to protect your home and property with the same attention to detail.
-Jasmine
Targeted, thorough pest control
Thorough, friendly, effective service as always! Our ant problem has finally been resolved, thanks to special targeted treatments. Aptive is a huge improvement over our last pest service. Highly recommend.
26 sierpnia 2025
Odpowiedź od Aptive Pest Control - San Jose
Hi Pam,
Thank you for sharing your experience! We’re thrilled to hear that our targeted treatments have successfully resolved your ant problem and that you’ve noticed the difference Aptive provides. It’s wonderful to know our team’s thorough, friendly, and effective service has made such a positive impact. Your recommendation means a lot to us, and we truly appreciate your trust in Aptive.
-Jasmine
The service I receive seems moderately…
The service I receive seems moderately effective. We've always been "heavy" in spider and web infestation. Not sure we'll ever totally control this but I'd like to say its been reduced.
26 sierpnia 2025
Odpowiedź od Aptive Pest Control - San Jose
Hi Freddy,
Thank you for sharing your experience with us. We’re glad to hear you’ve seen a reduction in spider activity, though we understand how challenging it can be to fully control pests when they’ve been persistent for a long time. At Aptive, our goal is to provide consistent, effective treatments that continue to push pest activity down over time. We’d love to review your service plan to make sure we’re targeting the right areas and maintaining progress. Please feel free to reach out at socialmedia@goaptive.com if there’s anything specific you’ve noticed or if you’d like us to take another look. We’re here to help keep things moving in the right direction.
-Jasmine
Excellent service
They explained everything clearly about their product and service.
19 sierpnia 2025
Odpowiedź od Aptive Pest Control - San Jose
Hi Suneena,
Thank you for sharing your feedback! We’re glad to hear that our team took the time to explain our products and services clearly. At Aptive, we believe that informed customers are empowered customers, and it’s wonderful to know our efforts to provide clarity and understanding are appreciated.
-Jasmine
The technician was asked to let me know…
The technician was asked to let me know if the black boxes were empty or not and he did not get back to me.
13 sierpnia 2025
Odpowiedź od Aptive Pest Control - San Jose
Hi Clara,
Thank you for sharing your feedback. I’m sorry to hear that our service professional didn’t follow up regarding the black boxes as requested. At Aptive, we take clear communication and thorough service seriously, and it’s important to us that your questions and concerns are addressed. Please reach out to us at socialmedia@goaptive.com so we can ensure this is resolved and provide the information you were looking for. We truly appreciate having you in the Aptive neighborhood and want to make sure your service experience meets your expectations.
-Jasmine
Odpowiedź od Aptive Pest Control - San Jose
Hi there,
Thank you for sharing your feedback! We’re glad to hear that our service professional demonstrated responsibility and professionalism. At Aptive, we strive to provide knowledgeable, reliable, and effective service with every visit.
We truly appreciate you choosing Aptive and look forward to continuing to protect your home.
-Jasmine
BUGS ARE GONE
IT WAS SO NICE TO HAVE HIM COME WHEN YOU TOLD ME HE WOULD. AS I HAVE BEENY ILL HE SPOKE TO MY DAUGHTER AND WENT TO WORK AND LEFT AFTER TELLING MY DAUGHTER HE WAS GOING.
6 sierpnia 2025
Odpowiedź od Aptive Pest Control - San Jose
Hi Mary,
Thank you for sharing your experience. We’re so glad to hear that our service professional arrived on time and communicated clearly with your daughter. At Aptive, we strive to provide reliable, respectful, and attentive service, and it’s wonderful to know that made a difference for you during a time when you weren’t feeling well.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to take care of your home. Your feedback means a lot to our team.
-Jasmine
They notify me of their arrival time
They notify me of their arrival time. They are prompt and courteous asking what I need done. They are quick and then tell me what they found and what they did .
12 sierpnia 2025
Odpowiedź od Aptive Pest Control - San Jose
Hi Lawrence & Joyce,
We’re so glad to hear that our team has been prompt, courteous, and communicative during your visits! At Aptive, we take pride in providing service that’s thorough and transparent, making sure you know exactly what was addressed and how.
Thank you for being part of the Aptive neighborhood and trusting us to keep your home comfortable!
-Jasmine
Our main concern was elimination of…spiders
Our main concern was elimination of spiders. A week later, many weds were back...indicating to me that either the webs ere knocked down but not sprayed, or the spay was ineffective for spiders. Disappointing
2 sierpnia 2025
Odpowiedź od Aptive Pest Control - San Jose
Hi Bob & Deb,
Thank you for sharing your feedback. I’m sorry to hear that your spider issue has not been resolved and understand how frustrating it must be to see webs returning so quickly. At Aptive, we strive to provide effective treatments that address the root of the problem, and it’s clear we fell short in this instance.
I’d like the opportunity to review your account and the treatments performed so we can ensure your home receives the proper care. Please reach out to us at socialmedia@goaptive.com with your service address so we can address this promptly and work toward a solution that meets your expectations.
-Jasmine
We are very happy with the service and follow up.
We've been very happy with the scheduling, the technicians, and the follow up. We recommend them after having several problems with other companies.
8 sierpnia 2025
Odpowiedź od Aptive Pest Control - San Jose
Hi Brent,
Thank you for sharing your experience! We’re thrilled to hear that our scheduling, service professionals, and follow-up have met your expectations. At Aptive, we take pride in providing reliable, thorough service and it’s wonderful to know our efforts have earned your trust, especially after past challenges with other companies.
We truly appreciate you choosing Aptive to protect your home, and we’re always here if you need any assistance or have questions about your pest control services.
-Jasmine
Excellent Service.
Show up on time and do quality work. Friendly people
that document their work in pictures.
6 sierpnia 2025
Odpowiedź od Aptive Pest Control - San Jose
Hi Cher,
Thank you for sharing your experience with Aptive! We’re thrilled to hear our team has been punctual, friendly, and thorough while documenting their work. Providing reliable service with attention to detail is exactly what we strive for. We truly appreciate you being part of the Aptive neighborhood!
-Jasmine
Odpowiedź od Aptive Pest Control - San Jose
Hi there,
Thank you for sharing your experience! We’re so glad to hear that our team has been punctual and thorough—that’s exactly the kind of service we aim to provide at Aptive Environmental.
Your trust means a lot to us, and we’re grateful to have you as part of the Aptive family. We look forward to continuing to deliver dependable, high-quality care for your home.
Thanks again for your kind words!
-Jasmine
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.