Jayce was outstanding! He asked what areas I would like him to pay special attention to and he thoroughly went through those with extra attention. He was polite and very friendly and I was very plea... Zobacz więcej
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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
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Zobacz, co mówią recenzenci
Dolan took care of what was needed after previous appt was cancelled. Previous driver did not come to the door. He saw me in the yard and my dog in the back yard. Cancelled appointment and drove off w... Zobacz więcej
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They did an ok job throughout the year, but their sales guy was VERY pushy and promised me I'd be refunded the cancelation fee for leaving my previous contract. That simply never happened. After signi... Zobacz więcej
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Our specialist was courteous to let us know when he would be arriving. He also used a pet-friendly solution so it wouldn’t harm our chickens. He was diligent about noticing any cracks in the foundatio... Zobacz więcej
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Informacje dotyczące firmy
Welcome to Aptive Pest Control
Napisane przez firmę
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Dane kontaktowe
5251 W 73rd St, Ste C, 55439, Edina, MN, Stany Zjednoczone
- 16515657997
We overthink pests so you don't have to.
4,3
Doskonała
233 recenzji
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W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Laly was very customer-focused and knowledgeable
Laly was very responsive to my text explaining my needs, cognizant of my work-from-home schedule, and identifying an alternative solution to the services she could provide. I appreciated the time she took to explain options and making the solution happen.
3 października 2025
Odpowiedź od Aptive Pest Control - Minneapolis
Hi Helen,
Thank you for sharing your experience! We’re thrilled to hear that Laly was responsive, considerate of your schedule, and took the time to clearly explain your options while providing an effective solution. At Aptive, we strive to provide attentive and personalized service for every customer, and it’s wonderful to know our team delivered on that promise.
We truly appreciate having you as part of the Aptive family and look forward to continuing to provide reliable and thoughtful pest control for your home.
-Jasmine
The technicians were timely and very…
The technicians were timely and very professional. They explain what they will be doing for the treatment and at the end show pictures of the end results.
26 września 2025
Odpowiedź od Aptive Pest Control - Minneapolis
Hi Bob,
Thank you for sharing your feedback! We’re thrilled to hear that our service professionals were timely, professional, and thorough in explaining the treatment process. Providing clear communication and showing the results of our work is a priority at Aptive, and it’s wonderful to know our efforts made a positive impact.
We truly appreciate having you as part of the Aptive family and look forward to continuing to keep your home comfortable!
-Jasmine
The sales pitch is great…service is sketchy
The sales pitch is great, well rehearsed.
After that, it goes downhill.
I was told that I could communicate via their client portal, email or phone. I have since learned that there is no communication options on the portal and email is no longer monitored.
I was told that ANTS were covered in the treatments but later learned “not all ants, only the ants listed here”. My ants weren’t covered.
I was told that rodents were covered but then discovered “only if you ask”. Apparently I had been paying for rodent treatment but getting nothing.
Sketchy company in my opinion.
3 października 2025
Opinia niezależna
Odpowiedź od Aptive Pest Control - Minneapolis
Hi Richard,
Thank you for taking the time to share your feedback. I’m very sorry to hear about the frustrations you’ve experienced and that our services and communication did not meet your expectations. At Aptive, we take concerns like yours seriously and strive to provide clear communication and effective pest control solutions for every customer.
We’d like the opportunity to review your account and address the issues you’ve highlighted. Please reach out to us at socialmedia@goaptive.com with your service address and any details about the treatments in question so we can fully understand your experience and work toward a resolution. We genuinely appreciate your feedback and the chance to make this right.
-Jasmine
I would not recommend
I switch from my previous pest service because Aptive promised me to they would create a barrier around my property and also take care of my mosquitos. But so far the bugs have started to come back that my previous pest service had taken care of and the mosquitos are still bad. To their credit they do come back and reapply at no additional cost. But I have to call them back every time. I give it a two star because the technicians that come out are respectful and nice. But they can't deliver on what was promised.
2 października 2025
Odpowiedź od Aptive Pest Control - Minneapolis
Hi Daniel,
Thank you for sharing your experience with us. We understand how frustrating it can be when the results don’t match the service you were promised. While we’re glad to hear our service professionals are respectful and willing to reapply treatments at no additional cost, you shouldn’t have to keep calling to get the full effect of your plan. We’d like the chance to review your account and make sure the barrier and mosquito treatments are being applied as intended, so you can fully enjoy the protection Aptive is known for. Please reach out to us directly at socialmedia@goaptive.com so we can work with you to resolve this and ensure your home is properly protected. We truly value you as part of the Aptive neighborhood and appreciate you choosing us to care for your home.
-Jasmine
Odpowiedź od Aptive Pest Control - Minneapolis
Hi Michael,
Thank you for sharing your feedback! We’re glad to hear that your service professional was both professional and effective. At Aptive, we take pride in delivering thorough and reliable care to every home, and it’s great to know our team met your expectations. We truly appreciate you being a part of the Aptive neighborhood and look forward to continuing to protect your home.
-Jasmine
Great Service in an Environment Which has Lost Touch With the Customer
Excellent check in to see exactly what our concerns and/or treatment needs were. Very thorough visit taking several pictures to show exactly what they did. Great follow up to see we were pleased. Highly professional with a high touch approach!
20 września 2025
Odpowiedź od Aptive Pest Control - Minneapolis
Hi Tom and Sharon,
Thank you so much for sharing your experience! We’re thrilled to hear that our team provided a thorough, professional, and high-touch approach to addressing your concerns. Taking the time to explain our work and ensure your satisfaction is exactly what we strive for at Aptive. We truly appreciate having you as part of the Aptive neighborhood and look forward to continuing to provide exceptional service.
-Jasmine
We are asked if there are any specific…
We are asked if there are any specific insects/pests Aptive should spray for the day of our appointment. For example, this appointment we asked them to target Asian Beetles and Box Elder Bugs. The company reps always call ahead to let us know when they will arrive, and they are friendly, also.
26 września 2025
Odpowiedź od Aptive Pest Control - Minneapolis
Hi Gary and Mona,
Thank you for sharing your feedback! We’re thrilled to hear that our team takes the time to address your specific pest concerns and communicates clearly about appointment times. At Aptive, we pride ourselves on being attentive, friendly, and thorough to ensure every home is properly protected.
We truly appreciate your trust in Aptive and look forward to continuing to provide reliable, high-quality pest control for your home.
-Jasmine
Had a problem with spiders from last…
Had a problem with spiders from last service. When I called I got a courteous professional that realized the issue and set up an appointment for this same week. Because it was a re do there was not charge.
thank You
Barry & Donna Cummans
26 września 2025
Odpowiedź od Aptive Pest Control - Minneapolis
Hi Barry and Donna,
Thank you for taking the time to share your feedback! We’re glad to hear that our team promptly addressed the issue with spiders and provided a quick follow-up visit at no additional charge. At Aptive, we take pride in providing courteous, professional, and reliable service while ensuring our clients’ concerns are fully resolved.
We truly appreciate your trust in Aptive and look forward to continuing to protect your home with high-quality pest control.
-Jasmine
Knowledgeable, Professional, Thorough
Service provider was timely, professional, knowledgeable and thorough. Pointed out issues we weren’t aware of and provided solutions to remedy.
17 września 2025
Odpowiedź od Aptive Pest Control - Minneapolis
Hi Maria,
Thank you for sharing your experience! We’re thrilled to hear that your service provider was timely, professional, knowledgeable, and thorough. It’s great to know they were able to identify issues you weren’t aware of and provide effective solutions, which is exactly the type of service we strive to deliver in the Aptive neighborhood.
We’ll be sure to share your kind words with your service professional. Thank you for trusting Aptive with your home and for taking the time to recognize the care and attention our team provides!
-Jasmine
Odpowiedź od Aptive Pest Control - Minneapolis
Hi Beth,
Thank you for sharing your experience! We’re glad to hear that our team was able to provide knowledgeable and professional service. Delivering reliable, thorough care is exactly what we strive for in the Aptive neighborhood.
We appreciate you trusting Aptive with your home and for taking the time to recognize the dedication of our staff!
-Jasmine
Chris has experience with my home and…
Chris has experience with my home and tries to make appointments at a good time so I can be here.
24 września 2025
Odpowiedź od Aptive Pest Control - Minneapolis
Hi Audrey,
Thank you for sharing your experience! We’re glad to hear that Chris is attentive to your needs and works to schedule appointments at convenient times for you. Providing personalized, reliable service is exactly what we strive for in the Aptive neighborhood.
We’ll be sure to pass along your kind words to Chris. Thank you for trusting Aptive with your home and taking the time to recognize the care our team provides!
-Jasmine
Great service
Andrew was our technician today. He was very personable and answered my questions.
He was very thorough.
20 września 2025
Odpowiedź od Aptive Pest Control - Minneapolis
Hi Elizabeth,
Thank you for sharing your feedback. We’re thrilled to hear that Andrew was personable, thorough, and took the time to answer your questions. At Aptive, we take pride in providing professional, attentive service that keeps our customers informed and confident in their home’s protection.
We appreciate you being part of the Aptive neighborhood and for trusting us to help keep your home comfortable.
-Jasmine
I switched to Aptiv Pest Control from…
I switched to Aptiv Pest Control from Orkin because Orkin consistently fell short of my expectations despite communicating them on a regular basis. Since Aptiv took over the job, they listened to me and met my expectations on their first treatment, and have consistently met them every time. In addition, they were more affordable than Orkin. So in a nutshell, Aptiv was better AND cheaper than Orkin! Who wouldn't want that?
19 września 2025
Odpowiedź od Aptive Pest Control - Minneapolis
Hi Robert,
We’re thrilled to hear about your experience switching to Aptive! At Aptive, we take pride in listening to our neighbors, meeting expectations, and providing reliable service from the very first treatment. It’s wonderful to know we’ve consistently delivered for you while also offering affordable solutions. Thank you for being part of the Aptive neighborhood and for sharing such a thoughtful review!
-Jasmine
They are responsive to my complaints, but…
They are responsive to my complaints, but I have had to complain about at least 8 situations over the past 12 months. I would rather have good service at the time of day I have requested than have to complain and get promises that I usually have to contact them about again (and again for my time of day preference and lack of advance notification. Those issues have been better, but then other issues come up.)
19 września 2025
Odpowiedź od Aptive Pest Control - Minneapolis
Hi Donna,
Thank you for sharing your feedback. We’re glad to hear our team has been responsive, but we understand your frustration with repeated issues and the need to follow up multiple times. At Aptive, we strive to provide consistent, reliable service at the scheduled time while keeping our neighbors informed, and it’s clear we haven’t fully met that standard for you. Please reach out to our team at socialmedia@goaptive.com so we can review your account and work to ensure your service is timely and seamless moving forward. We appreciate you being part of the Aptive neighborhood and giving us the opportunity to improve your experience.
-Jasmine
Odpowiedź od Aptive Pest Control - Minneapolis
Hi Nancy,
Thank you for sharing your feedback! We’re glad to hear our team has been timely, polite, and thorough in providing your service. At Aptive, we strive to deliver a reliable and comfortable experience for every customer, and it’s great to know we’re meeting that standard for you. We appreciate you being part of the Aptive community!
-Jasmine
Odpowiedź od Aptive Pest Control - Minneapolis
Hi there,
Thank you so much for sharing this! We’re thrilled to hear your Aptive service professional made such a positive impression. Having a friendly and knowledgeable team on your property is exactly the experience we want for our customers, and it’s great to know that came through during your visit. We appreciate you being part of the Aptive community and look forward to keeping your home comfortable and protected.
-Jasmine
Good service from Aptive
Aptive service person did all of the expected work quickly and competently
9 września 2025
Odpowiedź od Aptive Pest Control - Minneapolis
Hi John,
Thank you for sharing your feedback. We’re glad to hear that our service professional completed the work quickly and competently. At Aptive, we strive to provide efficient, thorough, and reliable pest control, and it’s wonderful to know that your experience reflects that.
-Jasmine
Your professional was excellent!
13 września 2025
Odpowiedź od Aptive Pest Control - Minneapolis
Hi Jim,
Thank you for sharing your feedback! We’re thrilled to hear that our service professional provided excellent service. At Aptive, we take pride in delivering thorough, reliable, and professional pest control, and it’s wonderful to know our efforts are appreciated. We look forward to continuing to keep your home comfortable.
-Jasmine
The technician sent 3 texts in a row
The technician sent 3 texts in a row. 1) be there in 30 minutes 2) what concerns 3) job complete. We never saw him. I texted back “you missed all the webs under deck. He asked if I wanted him to come back. I said yes. Never happened.
Very disappointed with Aptive service. I will be canceling when contract is done.
29 sierpnia 2025
Odpowiedź od Aptive Pest Control - Minneapolis
Hi Sheila,
Thank you for sharing your experience. We’re very concerned to hear that your service professional did not complete the requested treatment under your deck and that the follow-up visit did not occur as planned. That is not the level of service we strive to provide at Aptive, and we completely understand your frustration.
We’d like the opportunity to review your account and see how we can make this right. Please reach out to us directly at socialmedia@goaptive.com with your service address so we can ensure any outstanding concerns are addressed promptly. Your feedback is important to us and helps us continue improving the quality and reliability of our service for every homeowner in the Aptive neighborhood.
-Jasmine
I had a fantastic experience with the…
I had a fantastic experience with the service technician, Andrew! From the moment he confirmed the appointment, I felt like I was in great hands. His professionalism shone through every step of the process, from the treatment itself to the detailed images he provided of the work. It was clear he treated my home with the utmost care and respect. Thank you, Andrew, for a job well done!
4 września 2025
Odpowiedź od Aptive Pest Control - Minneapolis
Hi Thomas,
Thank you for sharing your experience! We’re thrilled to hear that Andrew provided such professional and thorough service. At Aptive, we take pride in ensuring our service professionals treat every home with care and respect while keeping our homeowners informed every step of the way. We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to keep your home protected.
-Jasmine
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