Jayce was outstanding! He asked what areas I would like him to pay special attention to and he thoroughly went through those with extra attention. He was polite and very friendly and I was very plea... Zobacz więcej
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Zobacz, co mówią recenzenci
Dolan took care of what was needed after previous appt was cancelled. Previous driver did not come to the door. He saw me in the yard and my dog in the back yard. Cancelled appointment and drove off w... Zobacz więcej
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They did an ok job throughout the year, but their sales guy was VERY pushy and promised me I'd be refunded the cancelation fee for leaving my previous contract. That simply never happened. After signi... Zobacz więcej
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Our specialist was courteous to let us know when he would be arriving. He also used a pet-friendly solution so it wouldn’t harm our chickens. He was diligent about noticing any cracks in the foundatio... Zobacz więcej
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Informacje dotyczące firmy
Welcome to Aptive Pest Control
Napisane przez firmę
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Dane kontaktowe
5251 W 73rd St, Ste C, 55439, Edina, MN, Stany Zjednoczone
- 16515657997
We overthink pests so you don't have to.
4,3
Doskonała
233 recenzji
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Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I appreciate the gentleman that did the…
I appreciate the gentleman that did the job and would like to be put on his schedule monthly.
8 listopada 2025
Odpowiedź od Aptive Pest Control - Minneapolis
Hi Phil,
Thank you for sharing your feedback! We’re thrilled to hear that you had a positive experience with our service professional. We understand how valuable it is to work with someone you trust. While we can’t guarantee the same service professional every time, we will do our best to accommodate your request whenever possible.
Please reach out to us at socialmedia@goaptive.come so we can review your account and coordinate monthly scheduling to the best of our ability.
We truly appreciate you being part of the Aptive neighborhood and for trusting us with your pest control needs.
-Jasmine
promptly came for a "revisit"
promptly came for a "revisit". did the job thoroughly and i am very pleased to see dead box elders!!!
8 listopada 2025
Odpowiedź od Aptive Pest Control - Minneapolis
Hi Diana,
Thank you for sharing your feedback! We’re thrilled to hear that our team was prompt for your revisit and provided thorough service. It’s wonderful to know that you’re seeing results and that the treatments have made a visible difference with the box elders.
We truly appreciate you being part of the Aptive neighborhood and for trusting us with your pest control needs. Feedback like yours motivates our team to continue delivering the reliable, thorough, and attentive service our neighbors deserve.
-Jasmine
Service is inconsistent from one visit…
Service is inconsistent from one visit to the next as each tech does something different. Some techs thoroughly complete the service and share what services I have on my plan, where others don’t even ask if I want any inside service done as I have the inside service package so this is frustrating. It feels like if I don’t know what is all included and don’t ask for it, it won’t be done. Sometimes their equipment is not working properly so they cannot do the service I’m asking for. I’m not convinced the mosquito service is working either, which is disappointing.
I was also told by the sales rep that it was a year contract but this is not the case, it’s 12 visits and monthly is not necessary. I’m very disappointed.
Overall, the techs are very nice but it seems they are not receiving the tools to effectively do their job.
12 listopada 2025
Odpowiedź od Aptive Pest Control - Minneapolis
Hi Tracie,
Thank you for sharing your feedback. I completely understand how frustrating it can be when service feels inconsistent, and I appreciate you taking the time to outline your experience. At Aptive, we strive to provide consistent, thorough service and clear communication about what’s included in each plan, and it’s clear we fell short in your case.
I want to assure you that your concerns about equipment, service consistency, and communication have been heard. We take this feedback seriously and will use it to ensure our team has the tools and guidance needed to deliver the high-quality service you expect.
We truly value you as part of the Aptive neighborhood, and we’d love the opportunity to review your account and service plan with you to make sure all your treatments, including inside services, are being completed properly. Please reach out to us directly at socialmedia@goaptive.com so we can address your concerns and make this right.
-Jasmine
⭐ 1-Star Review Unprofessional and Ineffective Service
⭐ 1-Star Review: Unprofessional and Ineffective Service
I was approached by a representative who confidently told me their company could eliminate my wasp problem completely. He pointed out multiple live nests around my home, assured me they would all be removed, and promised I wouldn’t have to worry again. That reassurance was the reason I signed the contract.
Not long after their first treatment, I was attacked by a large yellowjacket nest. I ended up calling them back about five more times for follow-up visits. Each time, I was told the problem would be resolved — yet the wasps and yellowjackets kept coming back.
Out of frustration, I hired a different pest control company. They immediately showed me that several of the same wasp nests were still there — the ones this company had claimed to remove. The new company actually took them down, and since then, I haven’t had a single issue.
When I contacted this company to cancel and explain what happened, the manager was rude and dismissive. He told me I still owed $125 to get out of the contract, even though they never fixed the problem. One of their technicians even admitted he wasn’t certified to handle yellowjackets.
This company overpromises and underdelivers. They send unqualified technicians, fail to remove nests, and show no accountability when their work doesn’t meet basic expectations. I would never recommend them to anyone.
8 listopada 2025
Odpowiedź od Aptive Pest Control - Minneapolis
Hi Raina,
Thank you for taking the time to share your experience. We genuinely appreciate feedback like yours, even when it highlights areas where we fell short, as it helps us improve and provide better service for our customers.
I’m truly sorry to hear about the challenges you faced with your wasp and yellowjacket treatment, and it’s clear your experience did not meet the high standards we strive for at Aptive. We aim to provide effective, safe, and professional solutions, and it’s disappointing to learn we missed the mark in your situation.
While I understand your frustration and the decision to work with another company, I want you to know we take this seriously. Your comments regarding follow-up visits, service professional certification, and communication with management will be reviewed internally to ensure we address these issues and prevent similar experiences for future customers.
If you’re willing, we’d like the opportunity to speak with you directly to learn more and see how we can make this right. Please reach out to us at socialmedia@goaptive.com at your convenience so we can discuss your experience further.
Thank you again for your honesty. At Aptive, we value each customer and their trust, and we are committed to learning from this feedback to continuously improve the quality and reliability of our services.
-Jasmine
They have been excellent to work with…
They have been excellent to work with and on top of the issues I’m having.
8 listopada 2025
Odpowiedź od Aptive Pest Control - Minneapolis
Hi Teri,
We’re so glad to hear that our team has been attentive and proactive in addressing your concerns. At Aptive, we take pride in staying on top of issues and providing reliable, effective service to give our customers peace of mind. Thank you for choosing Aptive and trusting us to care for your home!
-Jasmine
Odpowiedź od Aptive Pest Control - Minneapolis
Hi Judy,
Thank you for sharing your feedback! We’re glad to hear that our team was prompt, courteous, and kept you informed with photos of the service. At Aptive, we strive to provide professional, thorough, and transparent pest control, and it’s great to know our efforts are appreciated.
We truly value having you as part of the Aptive neighborhood and look forward to continuing to provide reliable service for your home.
-Jasmine
Great service!
The technicians always ask us if we have anything specific we want them to look into.
The technicians do an excellent job of protecting the exterior of our home.
We also have been satisfied with the control of the moles/voles in and around our yard.
23 października 2025
Odpowiedź od Aptive Pest Control - Minneapolis
Hi there,
Thank you for sharing your experience! We’re so glad to hear that our service professionals take the time to address your specific concerns and provide thorough protection for the exterior of your home. It’s wonderful to know that you’ve also been satisfied with how we’ve helped manage moles and voles in your yard.
At Aptive, we take pride in providing personalized, effective service to keep every home comfortable and protected. We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to care for your home.
-Jasmine
Positive Experience
Team members are courteous, friendly, and thorough. I especially appreciate the reminders of scheduled application appointments, as well as a “heads up” when they are on their way.
29 października 2025
Odpowiedź od Aptive Pest Control - Minneapolis
Hi Marlene,
Thank you for sharing your experience! We’re so glad to hear that our service professionals have been courteous, friendly, and thorough. Communication is very important to us, and it’s wonderful to know that our reminders and “heads up” notifications have made your service experience smooth and convenient.
At Aptive, we take pride in providing personalized service that keeps your home comfortable and protected. We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to serve you.
-Jasmine
Andrew is top notch!
Andrew called me and told me that I would benefit from the upgraded plan, it was only $10 more!! I really appreciate that he was looking out for my best interest and getting the best service out of Aptive. He text me pictures of the treatment areas too. Which I also appreciate!
29 października 2025
Odpowiedź od Aptive Pest Control - Minneapolis
Hi Ingrid and Roger,
Thank you for sharing your experience! We’re so glad to hear that Andrew went above and beyond by recommending the best plan for your home and keeping you informed with photos of the treatment areas. At Aptive, we take pride in providing service that is not only thorough and effective but also personalized to each customer’s needs.
We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to keep your home comfortable and protected.
-Jasmine
Rep was knowledgeable and personal and…
Rep was knowledgeable and personal and not high pressure. All personnel who did the actual pest control were timely, pleasant, and always informed me of what they were going to do and if I had any questions. They all represented your company very very well. Would highly recommend.
18 października 2025
Odpowiedź od Aptive Pest Control - Minneapolis
Hi Paulette,
Thank you for sharing your feedback. We’re thrilled to hear that our team provided knowledgeable, professional, and personable service without being high-pressure. At Aptive, we take pride in service professionals who are timely, thorough, and communicative, ensuring every customer feels informed and confident in their pest control solutions.
We truly appreciate your recommendation and value you as part of the Aptive community. We look forward to continuing to provide outstanding service for your home.
-Jasmine
Always great service....
22 października 2025
Odpowiedź od Aptive Pest Control - Minneapolis
Hi Jennifer,
We’re so glad to hear that you’ve consistently received great service! At Aptive, we take pride in providing reliable and effective service to keep your home protected. Thank you for being part of the Aptive neighborhood and for trusting us with your home.
-Jasmine
Aptive has made a difference in my home…
Aptive has made a difference in my home and so far so good.
18 października 2025
Odpowiedź od Aptive Pest Control - Minneapolis
Hi there,
We’re so glad to hear that Aptive has made a difference in your home! Our goal is always to provide effective, reliable pest control so our customers can feel comfortable and worry-free. Thank you for being a valued part of the Aptive neighborhood, and we look forward to continuing to serve you.
-Jasmine
Odpowiedź od Aptive Pest Control - Minneapolis
Hi Randy,
Thank you for sharing your experience! We’re delighted to hear that you received great service and that our service professional made a positive impression. At Aptive, we strive to provide service that is both effective and friendly, and it’s wonderful to know our team met your expectations.
We truly appreciate you being a part of the Aptive neighborhood and trusting us to protect your home.
-Jasmine
Odpowiedź od Aptive Pest Control - Minneapolis
Hi Alisa,
Thank you for sharing your feedback! We’re thrilled to hear that Ky was helpful and professional during your visit. Providing attentive, knowledgeable service is exactly what we strive for at Aptive, and it’s great to know Ky delivered on that promise.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home.
-Jasmine
Odpowiedź od Aptive Pest Control - Minneapolis
Hi Ahmed,
Thank you for sharing your feedback! We’re glad to hear that your home is in good shape and that our service met your expectations. At Aptive, we strive to provide thorough and reliable pest control to give our customers peace of mind, and it’s wonderful to know this reflected in your experience.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home.
-Jasmine
Competent and polite
Competent, friendly and polite technicians who are very thorough in detecting and treating areas that need attention.
10 października 2025
Odpowiedź od Aptive Pest Control - Minneapolis
Hi Tom,
Thank you for taking the time to share your experience! We’re thrilled to hear that our service professionals have been competent, friendly, and thorough in addressing the areas that need attention. At Aptive, we take pride in delivering effective pest control while ensuring our team provides professional and attentive service to every customer.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home.
-Jasmine
This is the second time techs have come…
This is the second time techs have come out in 7 days because the first time the tech only did 25% of the job, sprayed all over the windows (we have the streaks all down the coated windows) and was under the influence and has since been let go. Both times the gate was left wide open and our dog ran away. I was able to catch the first time after she got out, however I just picked her up this morning from the Animal Humane Society where she spent the night since they were closed last evening and I could not get her and had to pay for that as the gate was left open again by the new tech this time.
8 października 2025
Odpowiedź od Aptive Pest Control - Minneapolis
Hi Dave,
Thank you for sharing your experience. I want to sincerely apologize for what happened during your recent service visits. This is not the standard of care we hold at Aptive, and I completely understand how upsetting and stressful this situation has been, especially with your dog getting out and the inconvenience it caused.
I’m glad you were able to get your dog safely, but I am truly sorry for the time, worry, and unexpected expenses you had to endure. Please know that the issue with the first service professional has been addressed internally, and we are taking this situation very seriously to ensure nothing like this happens again.
We would like the opportunity to review your account and make this right. Please reach out directly to socialmedia@goaptive.com so we can discuss how to address the impact of these visits and ensure your home is properly serviced moving forward. Your feedback helps us improve our standards, and we truly appreciate you bringing this to our attention.
-Jasmine
Scheduling has been an issue
Scheduling has been an issue. First appointment the person made it to my home an hour after the max time and I was gone. Also their arrival time is always between 8 am and 5 pm which is not helpful at all. We can’t be required to sit here for 9 hours wondering when they will show up. The second appointment got canceled on us without even knowing. The third appointment I made online and then it got changed and I didn’t get notice of that either. The techs are tired and worn out. Not rude or anything but clearly they are not having a good day. The treatment feels hastened and less than expected because of that.
Now I’m stuck with an 18 month contract and I canceled my other service which was much better quality and timeliness and scheduling. And paid a fee to do that. All based on a young sales guy that guaranteed the service and appointments would be timely and good. They are not.
2 października 2025
Odpowiedź od Aptive Pest Control - Minneapolis
Hi Matt,
Thank you for sharing your experience. We sincerely apologize for the frustration caused by the scheduling issues and any inconvenience you’ve experienced with your appointments. We understand how difficult it can be to plan your day around such broad arrival windows, and we regret that your service did not meet the expectations set during your initial consultation.
We also want to acknowledge your concerns regarding the consistency and pace of our treatments. While our service professionals always strive to provide thorough and professional service, we recognize that delays and changes in scheduling can impact the experience. Your feedback is important, and it will help us continue to improve our scheduling process and ensure our team is supported to provide the best service possible.
We understand that you made a significant commitment based on assurances from our sales team, and we regret that your experience has not fully reflected the quality and reliability we aim to provide. We encourage you to reach out to socialmedia@goaptive.com if you have any further questions or if there’s anything we can do to help make your service experience more consistent moving forward.
Thank you for your feedback and for giving us the opportunity to learn from this experience.
-Jasmine
Everyone that has helped us at Aptive…
Everyone that has helped us at Aptive has been extremely friendly, professional, and show a sincere interest in helping. We are so happy with our service and it has made a huge difference with our pest control.
1 października 2025
Odpowiedź od Aptive Pest Control - Minneapolis
Hi Kara,
Thank you for sharing such wonderful feedback! We’re thrilled to hear that our team has been friendly, professional, and genuinely attentive to your needs. At Aptive, we strive to make a real difference in our customers’ homes, and it’s so rewarding to know our service has had a positive impact. We truly value having you as part of the Aptive neighborhood and look forward to keeping your home comfortable and protected.
-Jasmine
Glad we chose Aptive.
The tech was amazing - he took his time spraying all over. Then he checked for cobwebs and took them down. We had problems initially getting ahold of the company, but when we found the right phone number, the person was very helpful, professional and courteous. she changed our perception of the company to very positive. Kudos for her.
7 października 2025
Odpowiedź od Aptive Pest Control - Minneapolis
Hi Donna,
Thank you for sharing your experience! We’re thrilled to hear that our service professional took the time to provide thorough service and that our team addressed your initial concerns with professionalism and care. At Aptive, we strive to deliver attentive, personalized service and make every interaction a positive one. We truly value having you as part of the Aptive neighborhood and look forward to keeping your home comfortable and protected.
-Jasmine
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