Apricot Clothing  Recenzje 424

An order was placed several weeks ago and after an initial confirmation email there was no more correspondence from Apricot. After checking on my order status it said there was a problem with the order so I emailed on 3 separate occasions only to get zero response from Apricot. In the meantime the payment has been deducted from my bank account via paypal. I have put in a complaint to paypal and urgently seek to have my money refunded. To this date there has been no receipt of the dresses I purchased, no communication from Apricot and no reimbursement of what I paid. Extremely upsetting experience and hugely disappointing.

I ordered some jeans and didn’t receive the one I ordered and the size is no good either. I reached you to explain that you send me a message back to tell me to send you a photo of the jeans and the invoice. It’s been two weeks now and didn’t received any response. If you don’t have the jeans I ordered I want my money back . Thanks

Order confirmation, but then nothing. No product, no info, just nothing

Extremely poor customer service, Very rarely have I experienced such bad communication.
Received a damaged item so responded within half an hour requesting a return for faulty item and heard nothing. Despite what they suggest I have had to email twice as they have not responded and it has been way beyond the guideline they give to get him back to us. I am going on holiday next week (the item I ordered was to take away) so currently not only am I without the item as it's damaged but I can't return it as I have not heard from them. So I will have to just send a normal return if I don't hear back in the next few days and hope that they will refund me for the damaged item which has a massive mark on the front of it.
Since ordering with Apricot I have placed orders with several other companies elsewhere and received them long before and been so pleased with service, it's a shame I have not experienced the same with this company and would never ever use them again.

The size corresponds to the description and the clothes look exactly as you see on the website.
Very satisfied!

I brought an item on the 5th September and apparently it was despatched on the 6th.

My parcel is now missing and the tracking from royal mail states that they are still waiting to receive it.

I have sent 2 emails and 1 message on there Facebook page and noone has gotten back to me.

Could you imagine spending your hard earned money, not receiving what you've paid for and then ignored.

I don't even want the items anymore as I won't be able to wear them for the event I planned it for.

I want my money back Apricot or I'm just going to have to take it up with the bank.

Ich habe mit der Newsletter Anmeldung einen 15% Gutschein erhalten und wollte 1 schönes Kleid in 2 Größen bestellen. Gutscheincode wurde mehrfach nicht erkannt, schade! Hätte hier schon aufpassen müssen. Bezahlung via Paypal. Lieferung kam erstaunlich schnell an. Musste leider beide Kleider zurückschicken. Und nun begann der Ärger: der Betrag von 1 Kleid wurde erstattet und das war’s. Hatte Email und telefonischen Kontakt. Niemand wollte helfen und verstand nicht worum es ging. Absolut enttäuschend! Kontakt via Paypal hat auch nicht funktioniert. Viele Nachrichten hin und her getextet: wann wurde versendet, mit welchem Versandunternehmen, Sendungsverfolgung, wie schwer war das Päckchen…. Es scheint, als wurde alles versucht, mich als Kundin hinzuhalten um den offenen Betrag nicht zahlen zu müssen. Das grenzt an Betrug! Paypal hat in keinster Weise hier unterstützt und nun wurde plötzlich der Fall geschlossen. Danke für Nichts! Nie wieder! Ich kann nur Jedem abraten bei Apricot zu bestellen.

Fast delivery, dresses true to size and fit very well. Happy with the purchase!

Was really happy with my new dress, seems to be of really great quality and fabric feels so nice on.

Customer Services simply do not respond at this company. In the last month I have used the online contact form twice, emailed the customer services email, and the complaints email. I've allowed the requested 4 to 5 business days each time, but I have not had one single response from Apricot. Looking at other reviews here it seems I am not the only one who has been ignored. I paid for a service (next day delivery) which was not delivered (item arrived late) and Apricot have not responded at all to my request for a refund, after I returned the item (which someone else had to take delivery of on my behalf, as the item was not delivered on time). Disappointing all round.

Purchased 2 dresses from Apricot. Removed tags then spotted a fault with the fabric on both dresses. I couldn’t believe it. I have messaged them twice once through the website and the second time an email I found online. Both times no response. Will not use again if this is the quality of the clothes and customer service you get.

The worst website I have encountered on a retail site for a long time! It won’t let me complete my order at checkout (for UK delivery) despite providing all the info needed again and again…
It was a waste of my time.

I’d wear this every day !!! Size not available in the Killarney store - ordered online - delivered within 2 days !!! Fastest ever !!
I love this dress ❤️ Won’t hesitate to shop apricot online again 👍

ordered a dress and a shirt from Apricot. Arrived quickly and I am very happy with the items I ordered especially the perfect dress. Be ordering more items soon. 10/10

It is nearly impossible to buy some clothes via your internet shop in Germany. Most of the time I could not click to go to the cash. Only one time could buy something. After that I could not buy other things. It is really frustrating.

The order was apparently cancelled without me receiving any notification. Unfortunately, there was no reply to my email enquiry about where my order was. As I have received neither my order nor a reply, I am unfortunately not at all satisfied.

I was excited to receive my order which were a dress and shoes. The dress is great but unfortunately my shoes starting showing wear after 2 outings. I walked about on my holiday. It was not rough terrain, just normal side walks. Both shoes are chipped bad and I can’t wear it again. I had adidas before and will return to those sneakers as they are sturdier and never showed signs of this type of wear.

Lovely dress! Easy ordering and very quick delivery.

Super fast delivery, reliable und prompt

Such quick delivery-ordered Monday arrived Wednesday.
Also I have to say quality of your products is brilliant.