Waited 2 weeks for 4 parts but that was ok as expected. Didn’t like first engineer who came to assess washing mashing machine, very cheeky,rude and unhelpful. Scott who came to fix washing machine w... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Took along time for a decision to be made as to what needed to be done to washing machine……3 separate visits Then a man from whirlpool came and took every part out of machine leaving just the cas... Zobacz więcej
Reakcja na opinię
the service was very good everyone was polite and helpful. I received my replacement washing machine in a few days of getting in touch with appliance serve
Reakcja na opinię
Dean was a pleasure to talk with today and answered all the questions we had to finalise our decision on choosing the right appliance for us. Dean was very informative and understanding , while stil... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Since 2005, we’ve been a trusted name in appliance and electronics repair across the UK. With millions of devices serviced over the years, we’ve built a reputation for reliability, expert care, and customer-first service. We offer a wide range of service, maintenance, and replacement plans designed to keep your home running smoothly — all under one roof. Our bespoke plans are tailored to suit your household needs, ensuring maximum convenience and peace of mind. What sets us apart is our commitment to quality and personal service. Our helpdesk and operations teams are known for their friendly, responsive support, while our network of skilled independent repair partners and in-house engineers ensure fast, professional repairs wherever you are. With industry-leading customer satisfaction, approval, and retention rates, we’re proud to support local businesses, deliver excellent value, and be the go-to choice for thousands of households across the UK.
Dane kontaktowe
3 Poole Road, BH2 5QL, Bournemouth, Zjednoczone Królestwo
- 0800 411 8899
- info@applianceserve.co.uk
- applianceserve.co.uk
4,7
Doskonała
670 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
The engineer came in good time
The engineer came in good time, was polite and friendly. Worked quickly to resolve my problem.
3 września 2025
Odpowiedź od ApplianceServe
Hi Joy,
We are thrilled the engineer could resolve the issue!
Many thanks
Justin
Got callback in 15 mins
Got callback in 15 mins
Appointment booked within 48 hrs Janis came on time was friendly and knowledgeable
28 sierpnia 2025
Opinia niezależna
Odpowiedź od ApplianceServe
Hi Gary,
We are really pleased that the service provided went smoothly!
Many thanks
Justin
Miele washing machine repair
Waited a week after first contact which was acceptable, great communication from the contacted repairer, Moor to Sea. Paul arrived and was able to repair a hose that had come astray beneath my washing machine. Great service and highly recommended.
28 sierpnia 2025
Opinia niezależna
Odpowiedź od ApplianceServe
Hi,
We are delighted that your Washing Machine was able to be repaired!
Many thanks
Justin
Able to sort out the problem and solve…
Able to sort out the problem and solve it very quickly. Good efficient service.
18 sierpnia 2025
Odpowiedź od ApplianceServe
Hi,
We are delighted we could resolve the issue in a timely manner!
Many Thanks
Justin
It was very quick and got sorted well
15 sierpnia 2025
Odpowiedź od ApplianceServe
Hi Mrs Smith,
We are glad to hear you experienced a speedy service!
Many thanks
Charley
Very helpful
I called the customer service department today.
TJ was extremely helpful and quickly sorted out my request.
22 sierpnia 2025
Opinia niezależna
Odpowiedź od ApplianceServe
Hi Katharine,
We are pleased to hear that TJ provided a great service! Thank you for your review.
Many thanks
Charley
Odpowiedź od ApplianceServe
Hi David,
We are pleased to hear you had a positive experience!
Many thanks
Charley
Very good service
Professional, helpful, friendly, and responsive to your requests quickly.
21 sierpnia 2025
Opinia niezależna
Odpowiedź od ApplianceServe
Hi Janice,
We are delighted to hear the service was a positive one!
Many thanks
Replacing fridge freezer ppy with service just disappointed…
Happy with service just disappointed that paying every month for insurance then having to pay more to get item replaced to same as I had
11 sierpnia 2025
Odpowiedź od ApplianceServe
Hi Pamela,
We are appreciative of the feedback, and are pleased you did get a replacement.
Many thanks
Excellent service
Excellent once you get through to talk to someone about your problem the engineer Patrick friendly and polite fixed my dishwasher no problem
My cleaner was felt unrepairable so I was given a choice of 2 cleaners to choose from and it arrived the next day
15 sierpnia 2025
Odpowiedź od ApplianceServe
Hi Diane,
We are delighted we could organise you a replacement Dishwasher.
Many thanks
Repairs team
Bask was very helpful and polite excellent service thank you
12 sierpnia 2025
Opinia niezależna
Odpowiedź od ApplianceServe
Hi,
We are thankful for this feedback & glad we could be of help!
Many thanks
Good customer service
Basak was very friendly and assisted me with my query.
11 sierpnia 2025
Opinia niezależna
Odpowiedź od ApplianceServe
Hi Mohammed,
We are delighted Basak could assist you.
many thanks
Once it was Decided what was happening…
Once it was Decided what was happening to my appliance in this case replacement, ordered and delivered in 3 days, kept upto date so thank you appliance serve very happy
11 sierpnia 2025
Odpowiedź od ApplianceServe
Hi Karen,
We are glad your replacement was sourced quickly!
Many thanks
Adam was a delight to deal with
Adam was a delight to deal with. Clear speaking and concise instructions. I wish all telephone workers were like this experience.
The test of the company now is getting the repair done!!!
4 sierpnia 2025
Opinia niezależna
Odpowiedź od ApplianceServe
Hi,
We are really pleased you were happy with the service provided!
Many thanks
Hassle free repair
Repair visit easy to book, engineer arrived in good time and diagnosed/fixed the problem quickly. All sorted in a matter of days.
1 sierpnia 2025
Odpowiedź od ApplianceServe
Hi,
We are delighted your repair could be completed swiftly!
Many thanks
Very quick in sorting out the repair…
Very quick in sorting out the repair good service very pleased
21 lipca 2025
Opinia niezależna
Odpowiedź od ApplianceServe
Hi Terry,
We are thrilled your repair could be sorted out quickly!
Many thanks
Odpowiedź od ApplianceServe
Hi Alan,
We are pleased the engineer experience went positively.
Many thanks
Odpowiedź od ApplianceServe
Hi Dawn,
We are delighted a replacement could be sourced promptly for you!
Many thanks
Reliable and professional customer service.
I have been with Appliance Serve for a number of years but not had to contact them. I rang today and due to long waiting time I, reluctantly, choose the option for a call back - fearing that there wouldn't be one. Much to my surprise, I received a call back within a few minutes from their employee Fred. He was polite and courteous. He understood my request and actioned it immediately. The matter was resolved within a couple of minutes. I felt very reassured by his professional mannerisms and the companies IT system. Thank you to all involved including the managers and the frontline staff.
24 lipca 2025
Opinia niezależna
Odpowiedź od ApplianceServe
Hi,
We are so glad to hear this Feedback. Its important when you need us we are on hand to deliver a top service, so we really appreciate it!
Many thanks
Odpowiedź od ApplianceServe
Hi,
We are glad the engineer arrived on time and could help to resolve the issue.
Many thanks
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.