Waited 2 weeks for 4 parts but that was ok as expected. Didn’t like first engineer who came to assess washing mashing machine, very cheeky,rude and unhelpful. Scott who came to fix washing machine w... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Took along time for a decision to be made as to what needed to be done to washing machine……3 separate visits Then a man from whirlpool came and took every part out of machine leaving just the cas... Zobacz więcej
Reakcja na opinię
the service was very good everyone was polite and helpful. I received my replacement washing machine in a few days of getting in touch with appliance serve
Reakcja na opinię
Dean was a pleasure to talk with today and answered all the questions we had to finalise our decision on choosing the right appliance for us. Dean was very informative and understanding , while stil... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Since 2005, we’ve been a trusted name in appliance and electronics repair across the UK. With millions of devices serviced over the years, we’ve built a reputation for reliability, expert care, and customer-first service. We offer a wide range of service, maintenance, and replacement plans designed to keep your home running smoothly — all under one roof. Our bespoke plans are tailored to suit your household needs, ensuring maximum convenience and peace of mind. What sets us apart is our commitment to quality and personal service. Our helpdesk and operations teams are known for their friendly, responsive support, while our network of skilled independent repair partners and in-house engineers ensure fast, professional repairs wherever you are. With industry-leading customer satisfaction, approval, and retention rates, we’re proud to support local businesses, deliver excellent value, and be the go-to choice for thousands of households across the UK.
Dane kontaktowe
3 Poole Road, BH2 5QL, Bournemouth, Zjednoczone Królestwo
- 0800 411 8899
- info@applianceserve.co.uk
- applianceserve.co.uk
4,7
Doskonała
670 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Quick repair done as required
25 listopada 2025
Odpowiedź od ApplianceServe
Hi Maureen,
We are pleased the repair went smoothly!
Many thanks
Justin
Smashed glass fridge shelf
BEE WAS VERY HELPFUL & APOLOGETIC REGARDING THE SMASHED GLASS FRIDGE SHELF THAT WAS DELIVERED TO OUR HOUSE THIS AFTERNOON .
28 listopada 2025
Opinia niezależna
Odpowiedź od ApplianceServe
Hi Margaret,
We are pleased we could help to turn over the issue you had experienced.
Many thanks
Justin
Efficient, professional company.
Contacting the company is straight forward with staff listening to the problem. They are polite,efficient and friendly, asking questions to ensure they have all the relevant info of the problem. We were kept informed at all times ,especially when there was an issue with the parts.
Carl the engineer was polite ,helpful
and informative all the way through dealing with the repair. The washing machine was checked to make sure it was working well then Carl pushed it back into place making sure it was were I wanted it.
25 listopada 2025
Opinia niezależna
Odpowiedź od ApplianceServe
Hi Michele,
We are really happy to hear this feedback and that you were happy with the service throughout!
Many thanks
Justin
No fuss no bother my cooker was mended…
No fuss no bother my cooker was mended in record time , Dave did a good efficient job.
All it took was one call to Appliance Serve.
17 listopada 2025
Odpowiedź od ApplianceServe
Hi Gail,
We are really pleased to hear your cooker was fixed!
Many thanks
Justin
resolution to empty washer !
Bee was able to suggest a resolution in the short term, which has isolated the problem to the electricity supply/socket. Thanks
22 listopada 2025
Opinia niezależna
Odpowiedź od ApplianceServe
Hi Leigh,
We are so pleased we could offer a quick resolution for your query!
Many thanks
Justin
Bee was very good at explaining how to…
Bee was very good at explaining how to look after your household goods and was very helpful and kind
19 listopada 2025
Opinia niezależna
Odpowiedź od ApplianceServe
Hi Munazza,
We are delighted we could be of help!
many thanks
Justin
Odpowiedź od ApplianceServe
Hi Brian,
We are really happy that you were satisfied with the service!
Many thanks
Justin
You can talk on phone to them brilliant…
You can talk on phone to them brilliant advisors.Dryer not working sorted out repair date .Job done happy customer no hassle.
11 listopada 2025
Odpowiedź od ApplianceServe
Hi Dorothy,
We are happy we could organise a repair date for your Tumble Dryer!
Many thanks
Justin
Bee was very helpful and understanding…
Bee was very helpful and understanding when processing my replacement and was very clear and concise with next steps. Excellent customer service.
14 listopada 2025
Opinia niezależna
Odpowiedź od ApplianceServe
Hi preeti,
We are delighted that we could be clear with the process of your claim!
Many thanks
Justin
Excellent service
Excellent service. Bee was very helpful and polite.
13 listopada 2025
Opinia niezależna
Odpowiedź od ApplianceServe
Hi Monica,
We are really happy to hear we could help!
Many thanks
Justin
excellent service solved the problem…
excellent service solved the problem clean and tidy
5 listopada 2025
Odpowiedź od ApplianceServe
Hi Rosemary,
We are thrilled that the issue could be resolved and your space was left as attended.
Many thanks
Justin
Odpowiedź od ApplianceServe
Hi Janette,
I am delighted we could be of help!
Many thanks
Justin
Friendly and competent engineer
The engineer was friendly and competent. Unfortunately my fridge freezer was found to be not repairable but he explained the process going forward for me to get a replacement.
11 listopada 2025
Opinia niezależna
Odpowiedź od ApplianceServe
Hi Wendy,
We hope your replacement can be organised and received as soon as possible!
Many thanks
Justin
Had a tex telling me arrival of…
Had a tex telling me arrival of engineer on time great service as always repair complete very happy with the service provided
23 października 2025
Odpowiedź od ApplianceServe
Hi Lynne,
We know how important it is to keep you updated, so we're pleased to hear this feedback!
Many thanks
Justin
Basak was excellent today and helped me…
Basak was excellent today and helped me sort my problems with clear instructions for the next step
28 października 2025
Opinia niezależna
Odpowiedź od ApplianceServe
Hi Kathy,
We are delighted we could help you with you query.
Many thanks
Justin
Washing machine repair
Appliance serve are easy to contact, helpful and quick to arrange repairs. Very pleased.
16 października 2025
Opinia niezależna
Odpowiedź od ApplianceServe
Hi Janette,
We're happy we could help repair your appliance.
Many thanks
Justin
Odpowiedź od ApplianceServe
HI,
We are always here if you need us. Please doesn't hesitate to contact us by email info@applianceserve.co.uk
Many thanks
Justin
Tumble dryer was quite old and took 3…
Tumble dryer was quite old and took 3 weeks to locate parts, but that was done and repair carried out.
17 października 2025
Odpowiedź od ApplianceServe
Hi Michael & Tracey,
Thank you for your review. Older parts can unfortunately be harder to source, though we are pleased you are now back up and running.
Kind regards
Charley
My Bosch
I didn’t receive a new appliance!
My appliance fridge freezer was repaired
The engineer was professional polite and did a good job
Just regret not asking him other questions about the chilling function of my fridge.
15 października 2025
Odpowiedź od ApplianceServe
Hi Julia,
We are pleased that your fridge freezer could be repaired!
Many thanks
Justin
Called to report problem with washing…
Called to report problem with washing machine. Spoke to Silvia very pleasant and helpful, arranged for me to receive a call from an engineer to arrange visit. Received a call 2 hours later very pleased with service
10 października 2025
Opinia niezależna
Odpowiedź od ApplianceServe
Hi Karen,
We're delighted that you were happy with the service provided.
Many thanks
Justin
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.