Always a fantastic service from the team at Android Homme, the trainers are second to none and look the part, well done team, this has been my second great experience with the Company with many more t... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
After buying many shoes over the years, I've not found quality as good as AH. The box, the packaging, which includes a shoe bag, each shoe is individually wrapped for protection. Although more exp... Zobacz więcej
Reakcja na opinię
Refunded trainers from 6 month ago, trainers were sent back in Jan and I received no email back as there store was in moving. Hence why a didn't get reply's. I totally forgot all about this so started... Zobacz więcej
Reakcja na opinię
Minor problem resolved after direct contact from the AH Team. Special thanks to Brand Director Tim who reached out to make sure everything had been dealt with satisfactorily. This happy repeat custo... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Originating from Los Angeles, Android Homme are purveyors of quality, handmade Footwear and Apparel.
Dane kontaktowe
Zjednoczone Królestwo
- androidhomme.com
4,1
Dobra
2 tys. recenzji
Odpowiada na 37% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Android Homme
Hi Wayne,
Thank you for taking the time out to share your amazing 5 star Service review, with the Android Homme community.
We're delighted to read that you're satisfied with the service that we offer here at Android Homme.
Thank you for shopping with Android Homme.
Kind regards,
Team Android Homme
Communication from the store & the…
Communication from the store & the delivery service 👌🏽.
27 listopada 2024
Odpowiedź od Android Homme
Hi,
Thank you for taking the time out to share your amazing 5 star Service review, with the Android Homme community.
We're delighted to read that you're satisfied with the service that we offer here at Android Homme.
Thank you for shopping with Android Homme.
Kind regards,
Team Android Homme
Shoes are great quality but the next…
Shoes are great quality but the next day delivery turned into 8 days!
26 listopada 2024
Odpowiedź od Android Homme
Hi Michael,
Thanks so much for the review, we do really appreciate this
I am so sorry to hear this has happened. I can see the courier did try to attempt delivery on the sent working day however no one was home at the time.
I can see this was updated and delivered a couple days later however our CS team did refund the delivery postage for the delay with the order.
Thanks
-TCC
Odpowiedź od Android Homme
Hi Kieron,
We are pleased to know you are happy with the overall service provided here at Android Homme.
Thank you for shopping with us.
Kind regards,
Team Android Homme
Third order this year
Third order this year, fantastic products, service and packaging
26 listopada 2024
Odpowiedź od Android Homme
Hi Darren,
We are pleased to know you are happy with the overall service provided here at Android Homme.
Thank you for shopping with us.
Kind regards,
Team Android Homme
Best of the best
26 listopada 2024
Odpowiedź od Android Homme
Hi,
We are pleased to know you are happy with the overall service provided here at Android Homme.
Thank you for shopping with us.
Kind regards,
Team Android Homme
Odpowiedź od Android Homme
Hi Ste,
Thank you for taking the time out to share your amazing 5 star Service review, with the Android Homme community.
We're delighted to read that you're satisfied with the service that we offer here at Android Homme.
Thank you for shopping with Android Homme.
Kind regards,
Team Android Homme
Odpowiedź od Android Homme
Hi,
Thank you for taking the time out to share your amazing 5 star Service review, with the Android Homme community.
We're delighted to read that you're satisfied with the service that we offer here at Android Homme.
Thank you for shopping with Android Homme.
Kind regards,
Team Android Homme
I love Android gear always really well…
I love Android gear always really well made and very comfy will buy again
25 listopada 2024
Odpowiedź od Android Homme
Hi Jim,
Thank you for taking the time out to share your amazing 5 star Service review, with the Android Homme community.
We're delighted to read that you're satisfied with the service that we offer here at Android Homme.
Thank you for shopping with Android Homme.
Kind regards,
Team Android Homme
Fantastic products
Easy to order, fantastic products, fast efficient delivery. I forgot to add on my discount code but customer services were fantastic in helping me resolve the issue.
12 listopada 2024
Odpowiedź od Android Homme
Hi Andrew,
Thank you for taking your time to write a review and for sharing your recent shopping experience.
We are pleased to know you are happy with the service provided. We will certainly share your feedback with the team here at Android Homme.
Kind regards,
Team Android Homme
My item was delivered to the wrong…
My item was delivered to the wrong address android homme then called me a liar by saying that I had had my parcel as the couriers photographe showed a front porch we I was told was my front porch and I'm still waiting for them to apologise an send me my trainers new trainers which I didn't receive the first time
12 listopada 2024
Odpowiedź od Android Homme
Hi Lee,
Thanks so much for the review, we do really appreciate the feedback,
I am so sorry to hear this has happened. I have checked for the correspondence between yourself and our CS team and can see whats happened.
I can see you first emailed us on the 14th November confirming that your parcel shown delivered but you were home all day and this was delivered to the wrong address.
We provided you with the proof of delivery from the courier to confirm this had been delivered to your address.
As you then emailed us after we were closed and over the weekend, we were unable to respond to you until we were back open on Monday,
We sent over a legally binding document for you to hand sign on Monday so that we can raise this with the courier and have this dealt with however we have now not received any further response from you or the signed form.
Thanks
-Android Homme.
As always a fantastic product
As always a fantastic product, comfortable and stylish
11 listopada 2024
Odpowiedź od Android Homme
Hi Chris,
We are pleased to know you are happy with the overall service provided here at Android Homme.
Thank you for shopping with us.
Kind regards,
Team Android Homme
Fantastic product
Fantastic product, great service and excellent discount on site.
The product is beautiful and very well made. As expected.
11 listopada 2024
Odpowiedź od Android Homme
Hi Martin,
We are pleased to know you are happy with the overall service provided here at Android Homme.
Thank you for shopping with us.
Kind regards,
Team Android Homme
Odpowiedź od Android Homme
Hi Carl,
We are pleased to know you are happy with the overall service provided here at Android Homme.
Thank you for shopping with us.
Kind regards,
Team Android Homme
Odpowiedź od Android Homme
Hi Andrew,
We are pleased to know you are happy with the overall service provided here at Android Homme.
Thank you for shopping with us.
Kind regards,
Team Android Homme
It’s great luxury brand m so happy.
4 listopada 2024
Odpowiedź od Android Homme
Hi Harpreet,
Thank you for taking your time to write a review and for sharing your recent shopping experience.
We are pleased to know you are happy with the service provided. We will certainly share your feedback with the team here at Android Homme.
Kind regards,
Team Android Homme
Odpowiedź od Android Homme
Hi,
Thank you for taking your time to write a review and for sharing your recent shopping experience.
We are pleased to know you are happy with the service provided. We will certainly share your feedback with the team here at Android Homme.
Kind regards,
Team Android Homme
They're products are great quality
They're products are great quality, delivery was on time, continuous communication. The exchange policy should be made available before a payment it processed.
30 października 2024
Odpowiedź od Android Homme
Hi,
Thank you for taking your time to write a review and for sharing your recent shopping experience.
We are pleased to know you are happy with the service provided. We will certainly share your feedback with the team here at Android Homme.
Kind regards,
Team Android Homme
Delivered on time,easy purchase an…
Delivered on time,easy purchase an sorted lovely pair black stingray
30 października 2024
Odpowiedź od Android Homme
Hi
Thank you for taking your time to write a review and for sharing your recent shopping experience.
We are pleased to know you are happy with the service provided. We will certainly share your feedback with the team here at Android Homme.
Kind regards,
Team Android Homme
trainers
hi, I purchased two pairs of trainers one of the pair of the trainers fit. I had to send the other ones back so I’m hoping that you’ve received them because once you refund me the other money I can buy another pair of trainers so I need this to be done ASAP. Can you get back to me with an email please? It’s been four days now.
28 października 2024
Odpowiedź od Android Homme
Hi James,
Thanks so much for the feedback, we do really appreciate this.
I am so sorry to hear the above. I have checked the order details provided and can see we received your return back to our warehouse yesterday and our returns team processed the refund for the returns items yesterday also.
We do usually ask for you to allow up to 14 working days for the return to be received and processed by us however i can see this has been received and refunded on the same day.
You will have received a refund processed email also, please check your junk and spam folders.
Thanks
-Android Homme.
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