Andrews Property Group Recenzje 

2901
Wynik TrustScore: 5 na 5

4,9

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Greg at Andrews in Stroud has been incredibly helpful in my search for a rental property in Old Town Stroud. It’s not every day that you come across an agent so knowledgeable and committed like Greg.... Zobacz więcej

Oceniono na 5 z 5

I have recently moved house (June 2026) and received superb support from Andrews in North Cheam and specifically Megan. She was professional, thorough, honest, persistent in getting the sale completed... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Cathi from Mitcham branch was our contact in the recent purchase of a flat. Through no fault whatsoever of Andrews, it was a very protracted affair, but Cathi made sure to keep in frequent contact wi... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I have received 5 star service from Shannon Freeman Lettings Consultant. I have recently had a tennant move on after 4 years and Shannon is sorting out everything. Whenever I have question my emails... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Pośrednik w obrocie nieruchomościami
  2. Agencja wynajmu we wspólnotach mieszkaniowych
  3. Organizacja non-profit
  4. Firma zarządzająca nieruchomościami
  5. Nieruchomości – wyceny
  6. Agencja pośrednictwa w wynajmie nieruchomości

Napisane przez firmę

There’s much more to Andrews than meets the eye >> Our business is 100% owned by Andrews Charitable Trust, a charity set up to provide oversight to the business and ensure that when profits are made the shareholder dividend paid is reinvested in charitable causes, equating to over £10m in charitable donations since the business was founded >> Ethical to the core, with a heritage of social conscience, we are, in fact, Andrews Property Group – a collection of over 300 specialists. From our 47 offices throughout the South of England we offer national reach along the M4 and M5 corridors, providing local knowledge to give you a complete offering beyond sales and lettings. When you work with one part of our business, you get the benefit and expertise of the whole >> Established in 1946, we’re veterans of the property industry, with a belief in teamwork, being upfront and working around you and your preferred ways of communication. It’s how we’re able to add value where it really matters, for our clients who often have fingers in many pies. They find our depth and breadth of knowledge refreshingly reassuring


Dane kontaktowe

4,9

Doskonała

Wynik TrustScore: 5 na 5

3 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(2901)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 463

Napisz recenzję
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Oceniono na 4 z 5

Generally satisfied with the level of service

I am generally very satisfied with the property and the service offered by Andrews Estate Agents in High Barnet. Lorna Pigott has been efficient and direct in her communication, and overall the experience has been positive.
That said, I do feel there is some room for improvement in how certain requests are handled. Not all of my requests were met with the level of clarity, or explanation I would have expected. At times, responses were very short and direct; while some clients may appreciate that style, I occasionally felt that requests were (not) met without much context or reasoning.
Overall, I am happy with the service, but clearer and more considerate communication would make the experience even better.

11 maja 2026
Opinia niezależna
Logo Andrews Property Group

Odpowiedź od Andrews Property Group

Dear Zlatin ,

Thank you for your feedback and for highlighting both the positives and areas for improvement. We appreciate your insights and will work on enhancing our communication. Your satisfaction is important to us, and we hope to provide an even better experience in the future. Best wishes , Lisa

Oceniono na 5 z 5

Shannon in the Clifton branch has been…

Shannon in the Clifton branch has been great at handling all my questions and issues with regards to being a landlord so I can’t recommend them enough. Great service as always. Thanks for the help.

11 maja 2026
Opinia niezależna
Logo Andrews Property Group

Odpowiedź od Andrews Property Group

Hi Adam, thank you for your wonderful feedback! We're thrilled to hear Shannon provided excellent service. Your recommendation means a lot to us. If you need further assistance, feel free to reach out. Best wishes , Lisa

Oceniono na 5 z 5

Sarah was most helpful in serving the…

Sarah was most helpful in serving the Section 6a notice to the tenants it was not straight forward as there were a few complications which Sarah managed to resolve but it did go right to the wire on the 30th. Well done Sarah

30 kwietnia 2026
Opinia niezależna
Logo Andrews Property Group

Odpowiedź od Andrews Property Group

Thank you, Andrew, for your feedback. We're thrilled to hear that Sarah was able to assist you effectively with the Section 6a notice. Your satisfaction is our priority, and we appreciate your kind words. We look forward to serving you again in the future. Best wishes , Lisa

Oceniono na 5 z 5

Absolutely brilliant

Absolutely brilliant. Very efficient and is always ready to listen - that’s what you want as a tenant. Gets the job done quickly and is willing to guide if you have any queries or questions. I do think Monika is a gem to the Andrews establishment.

30 kwietnia 2026
Opinia niezależna
Logo Andrews Property Group

Odpowiedź od Andrews Property Group

Thank you, J D, for your wonderful feedback! We're thrilled to hear about your positive experience with Monika. Your satisfaction is our priority, and we're glad she could assist you effectively. We appreciate your kind words and look forward to continuing to serve you. Best wishes , Lisa

Oceniono na 5 z 5

Monika

Have used Andrews Barnet for many years and never had any issues. They are very good information base for me to draw on to ensure that i am always compliant. Monika is always timely and efficient in getting things done!

11 maja 2026
Opinia niezależna
Logo Andrews Property Group

Odpowiedź od Andrews Property Group

Thank you, Daniel, for your kind words and continued trust in Andrews Barnet. We're thrilled to hear that Monika and our team have been helpful and efficient. Your feedback is greatly appreciated and motivates us to maintain our high standards. Best wishes , Lisa

Oceniono na 5 z 5

I spoke with Molly and I was given…

I spoke with Molly and I was given extremely helpful and practical information. I was told I would be kept aware of anything in future that could be done to help as well.

9 maja 2026
Opinia niezależna
Logo Andrews Property Group

Odpowiedź od Andrews Property Group

Thank you for your wonderful feedback! We're thrilled to hear that Molly provided you with helpful information. We look forward to assisting you in the future.

Oceniono na 1 z 5

I brought a ground floor flat in…WARMLEY

I brought a ground floor flat in Warmley Bristol from Andrews estate agents . The staff lied to me about the property, because they had a customer from hell. I was told I don’t need a survey done. How wrong they were. The flat is covered in mould. Cracks on the outside wall, and so on. . I had to replace the bathroom and kitchen. They squeezed has much money out of me for the customer . I discovered after the sale, the vender did have the property up for sale 5 times with Andrews estate agents in longwell green Bristol. They were desperate to sale to get their commission. I am still furious from a year on wards. I will not be selling my flat with Andrews if I decide to move in the future.

8 maja 2026
Opinia niezależna
Logo Andrews Property Group

Odpowiedź od Andrews Property Group

Dear Michelle Jane,

Thank you for sharing this. Please can you contact the branch team so we can complete a formal complaint investigation.

Best regards,
Alison

Oceniono na 5 z 5

Professional Advice and Support

I have had dealings with Andrews in Winterbourne and Yate since 2009, Gurmit Kaur, is professional, helpful and efficient. I find her a delight to deal with and trust her advice.

27 marca 2026
Opinia niezależna
Logo Andrews Property Group

Odpowiedź od Andrews Property Group

Dear Schofield, thank you for your wonderful feedback! We're thrilled to hear about your positive experiences with Gurmit Kaur. Your trust and satisfaction mean a lot to us. We look forward to continuing to serve you with the same professionalism and efficiency. Best wishes , Lisa

Oceniono na 5 z 5

I am happy to express my feelings

I am happy to express my feelings. Iam really thankfull to Andrew property. Especially Sarah Robinson. Whenever I ask her for sorting out problems in my property.she is so helpfull.and also she will give replay as soon as I sent message. Good service from Andrew Property.

6 maja 2026
Opinia niezależna
Logo Andrews Property Group

Odpowiedź od Andrews Property Group

Dear Honeymol , thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Sarah Robinson and our services. Your satisfaction is our priority, and we look forward to continuing to serve you. Best wishes , Lisa

Oceniono na 5 z 5

An amazing team

An amazing team, Harpindar was very helpful and communicated everything thoroughly! Definitely someone i would recommend to others!!!

27 kwietnia 2026
Opinia niezależna
Logo Andrews Property Group

Odpowiedź od Andrews Property Group

Dear Louisa , thank you for your wonderful review! We're thrilled to hear about your positive experience with Harpindar and our team. Your recommendation means a lot to us. We look forward to serving you again in the future! Best wishes , Lisa

Oceniono na 5 z 5

I have been with Andrews letting agency…

I have been with Andrews letting agency for many years so I am obviously pleased with their service. I decided to use their management service this year and it’s the best decision I have made.
The service I have received from Monika has been very efficient and carried out in a very reassuring manner.

I would also like to thank Lorna, she has been excellent in finding me tenants. Her approach has always been reassuring and efficient with a very friendly manner. Nothing is ever to much for Lorna she is always on hand to help me

And to Tara for being a great manager to the team

6 maja 2026
Opinia niezależna
Logo Andrews Property Group

Odpowiedź od Andrews Property Group

Dear Maureen,

Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Monika, Lorna, and Tara. Your satisfaction is our priority, and we're delighted to have served you well. We look forward to continuing to meet your expectations. Best wishes , Lisa

Oceniono na 5 z 5

Rebekah at the Downend branch was…

Rebekah at the Downend branch was extremely prompt, helpful and diligent in delivering information and processing our application. She made us feel at home in the property and was able to ensure us of their continued support through the process of application and tenancy.

5 maja 2026
Opinia niezależna
Logo Andrews Property Group

Odpowiedź od Andrews Property Group

Thank you, Ish, for your wonderful feedback! We're thrilled to hear about your positive experience with Rebekah at our Downend branch. Your satisfaction is our priority, and we're glad she made you feel at home. We look forward to continuing to support you. Best wishes , Lisa

Oceniono na 5 z 5

Rebekah was so quick at responding to…

Rebekah was so quick at responding to my queries and really in the ball! Amazing service!

5 maja 2026
Opinia niezależna
Logo Andrews Property Group

Odpowiedź od Andrews Property Group

Hi Chelsea,

Thank you for your wonderful feedback! We're thrilled to hear that Rebekah provided you with amazing service. Your satisfaction is our priority, and we appreciate your kind words. Best wishes , Lisa

Oceniono na 5 z 5

I just wanted to say a big thank you to…

I just wanted to say a big thank you to Ella and Shannon for helping me start my new journey!

The whole process was quick and simple, and they both kept me updated throughout, which I really appreciated. They are amazing people, and I would definitely recommend them.

Thank you once again for all your help 😁

1 maja 2026
Opinia niezależna
Logo Andrews Property Group

Odpowiedź od Andrews Property Group

Dear Alexis ,

Thank you for your wonderful feedback! We're thrilled to hear that Ella and Shannon made your experience smooth and enjoyable. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out. Enjoy your new journey! Best wishes , Lisa

Oceniono na 5 z 5

Efficiency

Efficiency, kindness, attention to detail.

30 kwietnia 2026
Opinia niezależna
Logo Andrews Property Group

Odpowiedź od Andrews Property Group

Dear Duncan,
Thank you for your wonderful review! We're thrilled to hear you appreciated our efficiency, kindness, and attention to detail. Your feedback motivates us to continue providing excellent service. We look forward to assisting you again in the future. Best wishes , Lisa

Oceniono na 5 z 5

Moving into my new home has been a…

Moving into my new home has been a fantastic experience from start to finish. From the moment I took over the tenancy, the entire process was seamless and stress-free. The team has been incredibly kind and supportive, consistently going above and beyond to ensure I settled in comfortably.
Whenever I’ve had a question, they’ve responded with genuine care and professionalism. I am truly happy with my decision to live here; it’s rare to find such a dedicated management team. I highly recommend them to anyone seeking a positive rental experience!
Thank you
Catrin wise

2 maja 2026
Opinia niezależna
Logo Andrews Property Group

Odpowiedź od Andrews Property Group

Dear Catrin ,

Thank you for your wonderful review! We're thrilled to hear about your positive experience and satisfaction with our team. Your recommendation means a lot to us. We're here to ensure your stay remains enjoyable. Best wishes , Lisa

Oceniono na 5 z 5

A 10 star recommendation for Liz who I…

A 10 star recommendation for Liz who I deal with looking after my property in Oxford. She is consistently proactive, always helpful and attentive to everything that needs doing. Employee of the Year! Every year.
Thank you!

6 kwietnia 2026
Opinia niezależna
Logo Andrews Property Group

Odpowiedź od Andrews Property Group

Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Liz. Your kind words and high recommendation mean a lot to us. We'll be sure to share your appreciation with her. Best wishes , Lisa

Oceniono na 1 z 5

Flat 6, Basement, Belmore House, 96 Bath Road, Cheltenham, Gloucestershire. GL53 7JX

I held the tenancy of the above property for a short time in 2025 through Andrews Lettings and Management in Cheltenham.

Andrews Lettings and Management acknowledged miscommunication regarding the pre-clean and also acknowledged that the professional clean conducted before the tenancy started did not address all the issues.

Andrews Lettings and Management also conducted two viewings without my prior knowledge or consent. Furthermore, Andrews Lettings and Management returned my deposit to me ten days late.

Andrews Lettings and Management caused me avoidable aggravation, distress and inconvenience.

14 maja 2025
Opinia niezależna
Logo Andrews Property Group

Odpowiedź od Andrews Property Group

We are sorry to read your review. As you are aware, an internal investigation was conducted at the time regarding the concerns you raised, and a resolution was offered, which you initially declined. The matter was subsequently referred to The Property Ombudsman, who, after reviewing the evidence, concluded that our proposed resolution was fair and appropriate under the circumstances. This outcome was later accepted.

Since then, we have taken steps to strengthen our processes, including providing additional training and development for our staff, to help ensure similar issues do not arise in the future.

If you wish to discuss this matter further , please reach out to me directly at mlewis@AndrewsOnline.co.uk.

Oceniono na 5 z 5

Excellent support to help us become…

Excellent support to help us become first time landlords. Friendly, positive and knowledgeable. Very good communication and very thorough. Fully recommend.

2 maja 2026
Opinia niezależna
Logo Andrews Property Group

Odpowiedź od Andrews Property Group

Dear Donna ,

Thank you for your wonderful review! We're thrilled to hear that our support helped you become first-time landlords. Your kind words about our communication and thoroughness mean a lot. We appreciate your recommendation and look forward to assisting you in the future. Best wishes , Lisa

Oceniono na 5 z 5

Monika

Good timely service.

2 maja 2026
Opinia niezależna
Logo Andrews Property Group

Odpowiedź od Andrews Property Group

Hi Bill, thank you for your wonderful review! We're thrilled to hear you enjoyed our timely service. Your feedback is greatly appreciated and motivates us to maintain high standards. If you need anything else, feel free to reach out. Best wishes , Lisa

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