The staff was great. Very well trained & friendly. Here is a suggestion- there should be a representative from ACL at the hotel the night before the cruise. Set up a table & distribute the packets.... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
It is difficult to single out one reason we had a terrific time on our first cruise on the Snake Columbia river cruise. The food, staff, fellow travelers, guides, rooms, balconies, entertainment, si... Zobacz więcej
Wow! Absolutely best cruise I have ever been on. From start to finish, everything was first class. The food, staff's can-do attitude, excursions all excellent. The ship is such a fun place all by i... Zobacz więcej
The crew was exceptional and especially our dining room server, Logan. We were 3 couples and wanted the same table every day as we loved our interaction with Logan. Our fellow travelers also made fo... Zobacz więcej
Informacje dotyczące firmy
O American Cruise Lines
Napisane przez firmę
About Us
Cruise Close To Home® with American Cruise Lines, the leader in U.S. river and small ship cruising and the largest domestic cruise line in the country. The company offers the nation’s newest fleet of 25+ riverboats and small cruise ships, each accommodating just 90 to 180 guests.
All ships are built in the U.S.A., and all itineraries are fully domestic. American is the only cruise line in the world with a fleet of 100% U.S.-flagged small ships and riverboats. Sailing year-round, the company’s ships visit only U.S. ports of call while cruising the country’s great rivers, lakes, and coastal waterways. American offers 50+ itineraries that range from 7 to 55 days in length across 40 states.
Choose from cruises that explore the Mississippi River, Columbia & Snake Rivers, Alaska, Puget Sound, the Great Lakes, New England, the Chesapeake Bay, and the Southeast U.S. Whether cruising the historic Mississippi River, visiting the charming towns of New England, or exploring the scenic Pacific Northwest, every itinerary showcases the stories, traditions, and character that make America’s waterways unique.
The company has 50+ years of experience exclusively cruising the U.S.A. and specializes in personalized service and well-curated, destination-focused cruises. Year after year, American continues to be the most awarded U.S. cruise line, winning accolades from Cruise Critic, Travel + Leisure, Condé Nast Traveler, USA Today, U.S. News & World Report, Forbes, TIME Magazine, Southern Living, and many other travel industry publications.
Guests enjoy a premium cruise experience with spacious accommodations, many featuring private balconies, as well as regionally inspired cuisine, complimentary beverages, engaging onboard enrichment and entertainment, Starlink Wi-Fi, and included shore excursions. Carefully curated excursions bring each destination to life through authentic local experiences and meaningful connections with the communities visited. American is passionately committed to delivering the finest cruise experience for every guest.
Napisane przez firmę
Dane kontaktowe
741 Boston Post Rd Ste 250, 06437, Guilford, Stany Zjednoczone
- 888-458-6014
- inquiry@americancruiselines.com
- americancruiselines.com
4,8
Doskonała
11 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
The crew were fabulous making changes…
The crew were fabulous making changes with the storms on the east coast.
27 września 2026
Odpowiedź od American Cruise Lines
Thank you for your kind words about our crew. We’re glad their flexibility and care helped make your cruise enjoyable despite the changing weather. We hope to welcome you back aboard soon!
The entire staff was wonderful
22 września 2026
Odpowiedź od American Cruise Lines
Thank you for your kind words about the crew. We hope to welcome you back aboard soon!
Your staff is friendly & helpful
Your staff is friendly & helpful. I couldn’t ask for more.
29 września 2026
Odpowiedź od American Cruise Lines
Thank you for your kind words about the crew. We hope to welcome you back aboard soon!
Had a fabulous time
The whole team - housekeeping, culinary, on board, experiences and excursions could not have been better. Historian was great. I asked for mint hot tea and someone went ashore to get it. We enjoyed all the excursions and guides.
18 września 2026
Odpowiedź od American Cruise Lines
Thank you for your kind words about our team. We’re especially glad we could make your stay memorable, even down to finding your mint tea. We hope to welcome you back aboard soon!
Everyone on staff was amazing
Everyone on staff was amazing
Always there to help with whatever you needed. Food was good. Excursions awesome In general a relaxing enjoyable cruise
29 września 2026
Odpowiedź od American Cruise Lines
Thank you for your kind words. We’re glad our team was always there to help and that you enjoyed the food and excursions. We hope to welcome you back aboard soon!
Absolutely excellent in every way
Absolutely excellent in every way. The boat, service, food, excursions. Everything. It was our second sale and we are addicted. Booked our third.
29 września 2026
Odpowiedź od American Cruise Lines
Thank you for your kind words and continued support. We’re thrilled to hear you’ve already booked your third cruise and look forward to welcoming you back aboard.
We Just Had A Marvelous Vacation
We have spent multiple hours reflecting on our awesome American Cruise Line trip along the Columbia River the third week of September. Every staff member aboard our ship performed ABOVE expectations. Marvelous hospitality ! Every aspect of the ship was clean and welcoming. Always a smile from the staff no matter where we explored. We had an opportunity to talk at length with the Chef : WoW is he a talented and gracious person ! His food preparation and the staff of the dining rooms were definitely provided Five Star service. In our estimation the American Cruise Line Columbia River Cruise is a must for all travelers.
21 września 2026
Odpowiedź od American Cruise Lines
Thank you for your thoughtful review. We’re so glad our crew’s hospitality, from the dining room to the deck, helped make your cruise such a memorable one. We hope to welcome you aboard again soon!
A wonderful trip
This was wonderful trip with well organized activities,cultural sites,night time entertainment and delicious meals.
21 września 2026
Odpowiedź od American Cruise Lines
Thank you for your kind words. We’re glad you enjoyed the activities, entertainment and meals throughout your trip. We hope to welcome you back aboard soon!
Odpowiedź od American Cruise Lines
Thank you for your kind words. We’re glad you enjoyed the service, food and excursions, and we hope to welcome you back aboard soon!
Odpowiedź od American Cruise Lines
Thank you for your kind words. We’re glad you enjoyed the service and accommodations, along with the special touch of wine in your cabin. We hope to welcome you back aboard soon!
I have already completed the survey and…
I have already completed the survey and gave you rave reviews.
28 września 2026
Excellent Cruise to Snake and Columbia Rivers
The itinerary, historical talks by Laurie Rudd, food and drinks, cabin and deck spaces, excellent cleaners and outstanding staff made our cruise wonderful.
21 września 2026
Odpowiedź od American Cruise Lines
Thank you for your kind words. We’re glad you enjoyed the itinerary, onboard experience and the service from our crew. We hope to welcome you back aboard soon!
Everything was well organized
Everything was well organized, food was excellent and we had a great time on our first cruise celebrating our 50th anniversary
26 września 2026
Odpowiedź od American Cruise Lines
Thank you for your kind words. We’re delighted to hear you enjoyed your first cruise with us, and we’re honored you chose to celebrate such a special milestone aboard. We hope to welcome you back soon!
Trip on the Columbia and Snake river…
Trip on the Columbia and Snake river was wonderful. Scenery along the river was great. All employees were great.
28 września 2026
Odpowiedź od American Cruise Lines
Thank you for sharing your feedback. We’re glad you enjoyed the beautiful scenery along the river and the service from our team. We hope to welcome you back aboard soon!
We were treated very well by everyone…
We were treated very well by everyone we came in contact with. It was a relaxing, informative and satisfying experience.
28 września 2026
Odpowiedź od American Cruise Lines
Thank you for your kind words. We’re glad you felt well cared for throughout your cruise and were able to enjoy a relaxing experience. We hope to welcome you back aboard soon!
We enjoyed our cruise very much.
21 września 2026
Odpowiedź od American Cruise Lines
Thank you for your kind words about the cruise. We hope to welcome you back aboard soon!
The people were FANTASTIC!
The people were FANTASTIC!! Couldn’t be more friendly or cooperative.
19 września 2026
Odpowiedź od American Cruise Lines
Thank you for your kind words about the crew. We hope to welcome you back aboard soon!
Totally great cruise!
Totally great cruise and look forward to next cruise. No complaints!
20 września 2026
Odpowiedź od American Cruise Lines
Thank you for your kind words about the cruise. We hope to welcome you back aboard soon!
The Small ship experience was…
The Small ship experience was exceptional. We loved the food and how great the crew was. The excursions were fun and interesting. We were very satisfied with our stateroom.
19 września 2026
Odpowiedź od American Cruise Lines
Thank you for your kind words. We’re glad you enjoyed the small-ship experience, from the food and excursions to the service from our crew. We hope to welcome you back aboard soon!
Great customer service
Great customer service. We needed to pivot on the itinerary due to bad weather. They gave extra excursions at no cost to keep the customers happy. Curteous, professional, always checking in to see how to accommodate your needs. Signed up for another cruise with them.
27 września 2026
Odpowiedź od American Cruise Lines
Thank you for your kind words. We’re glad our team’s attentiveness helped make your cruise enjoyable, even with the changes to the itinerary. We truly appreciate you choosing to cruise with us again!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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