Absolutely abysmal company. Disgraceful service, didnt send my item and ignored me when I contacted them. Ordered my item on 20th September, its now 1st November with no item and no refund. DO NOT ORD... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Very poor, they basically take your money and don’t send out the goods! Reported them to Action Fraud, Suffolk Police, Facebook, The Shop App and every other place that these charlatans advertise o... Zobacz więcej
Placed an order in Sept on 48hr delivery, chased multiple times since with automated reply only saying 'please be patient', which feels dismissive and rude given it was meant to be delivered in 2 day... Zobacz więcej
UPDATED: Received a full refund when I raised a dispute with my bank and trading standards are taking my case forward. Would give 0 stars if I could! Like everyone else, I made an order with them t... Zobacz więcej
Informacje dotyczące firmy
- Sklepy ze słodyczami
- również w kategorii:
- Sklep ze słodyczami
Napisane przez firmę
Welcome to American Candy Stores, one of the largest online retailers of American sweets, drinks, chocolates, sodas and groceries. All our stock is held in UK and we ship across UK. Receive your order within 1-2 working days.
Dane kontaktowe
Zjednoczone Królestwo
- 01473 220404
- mail@americancandystores,co.uk
- americancandystores.co.uk
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
SCAM
SCAM - have emailed them 3 times and each time is an automatic reply is received saying "please be patient we have a backlog of orders". I emailed asking for a refund as my order was confirmed 3 weeks ago and not shipped - I received the same automatic reply again. Now their website is down.
THIS COMPANY IS A SCAM!
THIS COMPANY IS A SCAM!
You have been warned. Paid for my order on 20th September 2025 with 48 hour shipping. It is now the 27th October 2025, no goods received, no reply to my emails, now their website is offline.
Literally the worst company I have ever dealt with.
DON'T ORDER FROM HERE!!
DONT ORDER FROM HERE, ITS A SCAM. NEVER RECEIVED ANYTHING AND NOONE TO CONTACT ,STAY WELL AWAY.
No Deliver after One Month
Order not delivered after nearly one month. No response from customer service.
This is a total scam!
This is a total scam!! I ordered a month ago and they have not shipped. They stole £37.37 from me and I cannot speak to a human or get a reply from them. Do not order!!!!
The same as everyone else here!
Placed an order on the 14th October, and still have not received an email saying its been dispatched. I emailed and judt got an auto response saying they have a backlog of orders. But it seems like I will not get this order
DO NOT BUY. YOU WILL NOT RECEIVE ANYTHING. BACK LOG OF ORDER EMAILS ARE AUTOMATED RESPONSES. GET YA BANK TO REFUND
Do not buy from this company.
I haven't spoken to one person who has actually received any product from this company
I have reported them to trading standards as is a joke the amount of people having to get refunds thru there bank because of this so called company. I sent an email of complaint to them and they replied with sending out orders. I didn't evan email about an order so just shows they don't read them and have an automated reply. Please please please avoid
Scammers
**UPDATE**
THEY NOW HAVE THE AUDACITY TO CHALLENGE MY BANK FOR MY REFUND CLAIM UNDER THE CHARGE BACK SCHEME!!!
STILL NOT RECEIVED ORDER, so good luck in trying to BS your way into convincing them it's been despatched and delivered on a supposed 48 Hr Tracking Service without any evidence. The lengths to which some people will stoop to earn a living. Shame on you!
Took my money for a 48 hour delivery and nothing ever turned up. No way to contact the company other than by email which just generates automated, fob off responses. Thankfully the website is now 'closed for a refresh' (probably meaning they've done a runner) so at least nobody else can get scammed. Judging by the amount of poor reviews, these crooks have obviously made enough to enjoy an early retirement.
Scam scam scam### I had to get my money…
Scam scam scam### I had to get my money back again same email as the rest of reviews on here.
You will not receive a single thing…
You will not receive a single thing from these people. Emails are auto responses and you cannot ring them. I’m currently trying to get the bank to refund me and they are despairing the claim
Non delivery of goods
Paid for goods on the 3rd of September from this scam company and despite countless bounce back emails from them saying they would send the goods I've received nothing, took it up with my bank and got a refund on what I paid.
Avoid these thieves at all costs, I suspect their 65% off code was a honey trap to entice people.
They have challenged by claim with the…
They have challenged by claim with the bank. Are they nuts? They just showed they're still active and are clearly scamming everyone!!
Same as all other reviews ordered weeks…
Same as all other reviews ordered weeks ago money taken, no goods shipped out, don't reply to emails AVOID ALTOGETHER!! SCAM COMPANY
Like many other reviews I ordered over…
Like many other reviews I ordered over a month ago only to receive nothing and no communication.
I’ve ordered from here before and had absolutely no issues whatsoever so ever so not sure what’s gone so wrong here.
Scammers
Ordered 3 weeks ago, nothing received. Automated response to my query, website taken down, phone number seems fake. DO NOT ORDER FROM THEM!
Scam!
Scam. Please do not order. Automatic emails and now website is down
*SCAMMERS*
*SCAMMERS*
Fraudulent POS I’m sure one day karma will catch up with them, people who run companies like this don’t last long, law of averages. Save your money, effort and time. SWERVE👍🏻
SCAM!
SCAM!! Placed an order and received no confirmation. Money was taken. Emailed and got an automated response. Emailed again a week later and same response. Website is also removed now
Mrs freshley's snowballs
Avoid for all cost. They are scam company. They will take your money but never send an item.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.








