Absolutely abysmal company. Disgraceful service, didnt send my item and ignored me when I contacted them. Ordered my item on 20th September, its now 1st November with no item and no refund. DO NOT ORD... Zobacz więcej
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Very poor, they basically take your money and don’t send out the goods! Reported them to Action Fraud, Suffolk Police, Facebook, The Shop App and every other place that these charlatans advertise o... Zobacz więcej
Placed an order in Sept on 48hr delivery, chased multiple times since with automated reply only saying 'please be patient', which feels dismissive and rude given it was meant to be delivered in 2 day... Zobacz więcej
UPDATED: Received a full refund when I raised a dispute with my bank and trading standards are taking my case forward. Would give 0 stars if I could! Like everyone else, I made an order with them t... Zobacz więcej
Informacje dotyczące firmy
- Sklepy ze słodyczami
- również w kategorii:
- Sklep ze słodyczami
Napisane przez firmę
Welcome to American Candy Stores, one of the largest online retailers of American sweets, drinks, chocolates, sodas and groceries. All our stock is held in UK and we ship across UK. Receive your order within 1-2 working days.
Dane kontaktowe
Zjednoczone Królestwo
- 01473 220404
- mail@americancandystores,co.uk
- americancandystores.co.uk
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Fast and reliable delivery
Thank you. Pancake mix arrived quickly and undamaged and a lovely brunch was enjoyed by all 😋
Don’t risk it because there is no customer service!
I had no problems with my first 2 orders but the most recent one, I had an item missing. I got no response to my emails or messages and so I will be buying elsewhere!
Items sent were opened and stale
Was sent items as ordered, but when they arrived I could instantly tell that they were open, crisps were stale and inedible, tried to email and didn't get a response, then I even tried paypal but it seems I got an automated response as I didn't think to take a picture of the packaging - still no reponse from the company about 4 weeks later, won't be using again as there are lots of other places that do this exact same thing with much better customer service.
Sweets not true to picture on website
Ordered the 1kg pink pick and mix sweets for a hen party with the expectation that there would be ‘love hearts’ packets in there as this was shown in the picture but instead the majority of the sweets were white chocolate skulls and other different sweets to what were shown! Also, the best before date on the pack was 03/2024 and I ordered them at the end of July 2024! Disappointed!!
Do NOT use
Horrible company. Do NOT use. Ripped me off by not sending my complete order. They do not answer phone calls or reply to emails.
From ordering to delivery everything…
From ordering to delivery everything went as smooth as it could, i couldnt be happier with what i recieved and would consider american candy stores very good value for money 😎
Substituted with tiny bags and no…
Substituted with tiny bags and no choice on the matter. Emailed 2 times and no reply.
Amazing products
Amazing products! So much to choose from, my kids were over the moon with the items we received and with how quick the delivery was! Will definitely be ordering again!
Amazing!
Absolute amazing ordering experience!! Would totally recommend to anyone!!
Great selection of goods and a speedy…
Great selection of goods and a speedy delivery
Order arrived on time and was as…
Order arrived on time and was as described.
Quality of item perfect.
Could not fault the service provided
Found it really easy to navigate around…
Found it really easy to navigate around their website and easy to order. My order was sent out and received very quick. The quality of the products were very good also. Will definitely be ordering again.
Excellent site with many great options
I love American Candies
I love American Candies, they have a fast delivery ,great prices on most of there products. Also they have a great variety to choose from.
Frequent customer
I've ordered from this site around 3 or 4 times and can't complain, I got exactly what I ordered, delivery was very standard, 3-5 days. I'll keep ordering from here so I recommend it to everyone.
It great company to order from and the…
It great company to order from and the America sweets are great value for money
Their services were very quick and kept…
Their services were very quick and kept me updated throughout the purchasing process
Loved trying the bounty crispy rolls
Loved trying the bounty crispy rolls
Great range of products
Great range and very fair pricing would recommend
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