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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

They put your card on Auto recharge automatically and if you request them to take off the Credit Card from your account, they are unable to do that. They say they have not option to do that. They char... Zobacz więcej

Oceniono na 5 z 5

I am a long time Amantel customer.their service level has hit rock bottom.everytime i make my calls,i get a response that my account balance is low and the call is diconnected.to add insult to injury... Zobacz więcej

Oceniono na 1 z 5

I tried making a call, it wasn't going through even though I have 559 minutes to use, I called the customer care, this is my sixth calls to Amantel today speaking to the same person, giving me diff... Zobacz więcej

Oceniono na 1 z 5

I tried to sign up but kept getting error messages so gave up, figuring it might not be legit. 5 min later, i got a call from a guy with a strong India accent to get all my information. Then I thought... Zobacz więcej

Informacje dotyczące firmy

  1. Dostawca usług internetowych
  2. również w kategorii:
  3. Dostawca internetu i telefonu
  4. Dostawca usług telekomunikacyjnych
  5. Operator sieci komórkowej
  6. Sklep z telefonami komórkowymi

Informacje przekazane przez różne źródła zewnętrzne

Amantel.com is one of the best providers of cheap international calling services. The company was established in 2002 and since then we are offering best communication services available online today. We have a young, enthusiastic and talented team of professionals to help our customers worldwide.


Dane kontaktowe

1,6

Bardzo słaba

Wynik TrustScore: 1.5 na 5

86 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

1,6

Wszystkie recenzje

(86)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 13

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

They have the worst service and they …

They have the worst service and they sell you minutes only valid for 6 months. They never tell you this before you are buying. One fine morning they tell you your minutes have expired and you need to pay them more to get your minutes back. also they want you to read FAQ's before you buy there minutes!!

12 listopada 2017
Opinia niezależna
Oceniono na 1 z 5

This company is Indoamerican thief ..

This company is Indoamerican thief ... They stole my 100 Hrs ... because they said that is 6 month old and expire thier customer service is like worse than in rular India !!!! ... they are pretant to be legal thief in the USA !!!! I urge to our legal system to prosecute them !!! Be aware of this scam

7 listopada 2017
Opinia niezależna
Oceniono na 1 z 5

PEACE OF TRASH SERVICE.

First, you have to call a place where you can't understand the customer service. Them when finally give you the information, you can't use the card. My first call I try, I have 800 minutes but said the phone number is not in service, when I try again with the other "free number" to connect, I have 100 minutes, and said the number is not valid. Don't used this bad service. I give 1 start because if not I can't leave my review.

1 października 2017
Opinia niezależna
Oceniono na 1 z 5

They are ridiculous. Untrained customer service staff

They are ridiculous. Customer support is sitting in India and asking stupid questions like "why are you purchasing these minutes?". I got irritated it is none of his business, I asked the guy why are you selling the minutes? Then he said he is trying to see if I am authentic. I was like in that case you ask for valid id not why I am buying these minutes. Very irritating and untrained customer service staff.

9 czerwca 2017
Opinia niezależna
Oceniono na 1 z 5

I was almost scammed by Amantel!

I was recently in Steamboat in Colorado and I was desperate to call home. I saw this offer by Amantel. I could not access the offer without an assistance from the company. Out of my desperation, I had to tell the agent the details of my card. Fortunately for me, I got an inner caution hence I used the card with little amount of dollars to my credit to subscribe for a five dollar service. I then had a credit balance of $2.51 in the card. To my surprise, on 19 April, I got this alert from my Bankers: Dear valued customer,
Your order of 15.00 at WLY*COMPLETESAVE.CO.UK on your FirstBank card **1428 on 19/04/2017 ; 5:55 was declined due to Insufficient funds. Your available balance is $ 2.51.
I wrote to Amantel complaining about this unusual transaction with my card thus : Good day
I subscribed for Call to Nigeria while I was in Steamboat in Colorado.
I remember that I gave the details of my card to your representative for the subscription to go through.
Since then, I have observed unusual transaction with my card. I will like to state that your organization was the only person or group who had the details of my card.
I hope that I would not need to involve the Police later.
Thank you.
Amantel did not respond to my mail!
The following day, I received another alert from my Banker informing me thus: Dear valued customer,
Your Purchase of 900.00 at iTunes.com on your FirstBank card **1428 on 21/04/2017 ; 12:43 was declined due to Insufficient funds. Your available balance is $ 2.51. You may contact us on the telephone number on the back of your card.
I believe that though I acted stupidly out of desperation, the organization (Amantel) is fraudulent.

21 kwietnia 2017
Opinia niezależna
Oceniono na 1 z 5

This company lets you create an account …

This company lets you create an account and tells you that as long as you continue to top up, your account will remain active.
This company conveniently chooses not to tell you is that your account will expire if not used for 6 months.
In other words they rob you of all your top ups and remaining balance.
Customer service refuses to help you or provide you with contact detail of their management team.

17 kwietnia 2017
Opinia niezależna
Oceniono na 1 z 5

Minutes ripp off/bad company

I have been using this company for awhile and am getting frustrated with the way they charge without the minute being use. Every time I get cut off from like 2 to 4 mins and go back to check they will bill me for 21 mins... They kept on ripping me off. I load $11 all the time but I don't get to enjoy the mins.

17 kwietnia 2017
Opinia niezależna
Oceniono na 1 z 5

rip off and over charge

the minute round is not 60 seconds. if you speak 30 minutes you get disconnected on a phone call and you see they charged you for 31 or 32 minutes. you call again and same story, if they give you 2% they charge you fee $2.5! is not fair. Quality is below average. be carefull because they sell or share your informations, so I end up getting weired phonecalls from international numbers. I just deleted my account with them so they don't share my informations, as to me to try them for $25 was more than enough to not use them again.

9 listopada 2016
Opinia niezależna
Oceniono na 1 z 5

Run and don't look back!!!

You are better off paying a little more elsewhere. This service is costlier than advertised because you get maybe 50% of what you anticipated getting. Customer Service be-little whatever issue you are experiencing (i.e. billing issues, dropped calls, poor connection, no connection etc) and at the end of the day, your issue is not resolved and your account is getting plowed faster than "va-voom".

If you pay for this horrible and disingenuous service, you will be here within a week writing a beautiful review of how to stop the next victim. You will also wish there is a rating of (-)5 star when it's your turn.

25 października 2016
Opinia niezależna
Oceniono na 1 z 5

HORRIBLE SERVICE AND THEY DO NOT HONOR THEIR WORD

This company claims 100 % satisfaction guaranteed. FALSE, FALSE and more FALSE. They claimed to fix my problems and call me back yet instead when I was UNSATISFIED they automatically recharged my account 5 days after I called and complained with my services. No one ever calls you back so you have to chase them down. They said the would fix the problem and gave me more minutes to use however they CHARGED ME a second time without my consent saying that it is an automatic recharge that I agreed to. I called to complain over and over again yet they continued to charge my credit card. They charged me 2 times for a service that I am not happy paying even the one time. Horrible experience, waste of money and energy. STAY AWAY !They also count your minutes when you dial and if you hang up before a voicemail they include those minutes as well. What a scam!

31 lipca 2016
Opinia niezależna
Oceniono na 5 z 5

terrible service

I am a long time Amantel customer.their service level has hit rock bottom.everytime i make my calls,i get a response that my account balance is low and the call is diconnected.to add insult to injury my minutes are deducted for every try.to get through,i have to call customer service who always put me on a long hold then reassure me all is fine which of course is not true and we have to go through the process on my next call.cant wait for my credit to expire and am going with another provider

2 maja 2016
Opinia niezależna
Oceniono na 1 z 5

Terrible service

First, they have an additional service fee that they won't tell you about but they add it to your order anyway. Second, they can't cancel your order at all so your money is gone no matter what. Unless you are willing to part with 20% service fee. Third, their apps don't work and they always say they are working on it. Worst company! I asked to speak to supervisor and they said all supervisors are busy. Absolute fraud. Stay away!!!!!

2 kwietnia 2016
Opinia niezależna

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