Alpha Claims And Hire Recenzje 

274
•
Wynik TrustScore: 5 na 5

4,8

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Excellent service. Alpha Claims sorted my claim in about a month. Got me a hire car really quick too. Everyone was helpful and easy to talk to. Payment came through fast and straightforward. Would def... Zobacz więcej

Oceniono na 5 z 5

Amazing service, Van was hit whilst at work, Alpha claims promptly arranged courtesy van which was dropped off to me & managed to settle my claim in about 3 weeks. Very fast & efficient

Oceniono na 5 z 5

Thank you so much for your excellent work! I truly appreciate your help and dedication. I will gladly recommend you to others and tell everyone I know about the great job you do. Thank you again for y... Zobacz więcej

Oceniono na 5 z 5

After 5 years again I involve in accident, again Alfa claim sorted out my claim only 2 weak.service in very reliable specialy main man Asif.i phone him Saturday night and let him accident situation ne... Zobacz więcej

Informacje dotyczące firmy

  1. Ubezpieczenia wypadkowe

Napisane przez firmę

Alpha claims and Hire is Birmingham's biggest and leading accident management company. We have been established for 18 years since 2009 thus very knowledgably to deal with even the most difficult claims. We provide complete non fault accident management. If you are involved in a accident: We will provide an breakdown recovery on the accident scene, then provide you with a accident replacement car hire until your claim is paid and settled. At the same time we can deal with any personal injury compensation claims that may have happen as a result of the accident. All whilst we deal with the repairs or total loss of your car. We are a 1stop shop that provides you with complete solution after an accident, so there would be no need for you to spend days speaking to multiple companies trying to manage your own claim. At all times our best interest at heart is you the client. We ensure to give you maximum chance of you winning your claim and safe guard you with our advice from any financial risk you are exposed to, we do this by strategically navigating your claim correctly through the right channels. If you are involved in a accident then give us a call now we specialise in providing replacement cars in 1 hour after an accident. 0121 327 0382


Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

274 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,8

Wszystkie recenzje

(274)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 61

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

I had a very positive experience with Alpha claims and hire

I had a very positive experience with this claim handling company who managed my claim. As a taxi driver, the accident meant I had temporarily lost my livelihood, which was extremely stressful. However, the claim handling company acted quickly and made sure I was provided with a licensed replacement vehicle as soon as possible, so I could get back on the road and continue working.

They were professional, helpful, and kept me informed throughout the whole process. Once the third party accepted responsibility, everything moved forward smoothly and efficiently. My total loss claim was handled well, and I have now received my payment without unnecessary delays.

I really appreciate the support and excellent service during a very difficult time. Thank you for making the process straightforward and helping me get back to work so quickly. Would definitely recommend this well established claims handling company.

30 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

I had an accident in my Lamborghini…

I had an accident in my Lamborghini urus and they got me a 90k payout. All settled in 2 months.
They used a specialist vehicle assessor who valued my car correctly. The entire time I was in a brand new Bentley flying spur replacement car hire. I’m happy I used alpha over my own insurance whom would have repaired my car and not provide me with an exotic replacement. Highly recommended.

15 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

Honestly the best company to give your…

Honestly the best company to give your claims to. They’re so kind, they explain everything to you. I got a courtesy car on the same day, my car was valued and it was all dealt with within the month. Asif and Arif have both been dealing with my claims and everyone else on the team have been so good to me.

I don’t normally do reviews for anyone but I just had to with these guys. I couldn’t go through insurance or another company ever!

I had a previous accident where my parked car was hit, I gave that to another company first and I honeslty see the difference in customer service. The other company are shyt, it’s been 3 years and they still don’t respond to me or give me any updates, they’re rude on the phone.

But Alpha claims are on top! Customer service and the work is on point. There is a reason they are top in Birmingham. Couldn’t recommend them more! Even the solicitors they work with are amazing. It’s so easy to contact, ask for updates and provide information. 10/10 company!

17 kwietnia 2026
Opinia niezależna
Oceniono na 1 z 5

Fake people I had an accident claim from them they…

I had an accident claim from them they took money from Insurace and transferred into their own garage account and asked me to repaired the car and send pic to release money . When I contacted the other company they given me hire car and dealt the case on their behalf they said we already paid still waiting for paymen it’s 4 months now . Scam

18 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

Highly recommended

Car was recovered swiftly, premium replacement provided. Regular access to support and updates. All in all I would highly recommend very professional happy with the payout and service provided

31 marca 2026
Opinia niezależna
Oceniono na 5 z 5

I had a great experience with Alpha Claims

I had a great experience with Alpha Claims. They handled everything from start to finish and kept me updated throughout the process. The team were professional, helpful and easy to deal with, which made a stressful situation much easier. Communication was clear, they explained my options well, and everything was managed efficiently. I really appreciated how supportive they were and how smoothly the claim was handled. Would definitely recommend Alpha Claims to anyone needing help with a claim.

31 marca 2026
Opinia niezależna
Oceniono na 1 z 5

I am extremely dissatisfied with the…

I am extremely dissatisfied with the service provided by Alpha Claims and Hire.

During my dealings with this company, the terms regarding when the vehicle was required to be returned to the car park were changed without proper notice or clear communication. Altering conditions after an agreement has already been made is unacceptable and creates unnecessary stress for customers who are acting in good faith.

Furthermore, upon collecting my vehicle, I discovered that the tyres were flat. I immediately raised this issue with Alpha Claims and Hire, however I was told that it was not their responsibility. This response is completely unreasonable, given that the vehicle was under their control at the time. No investigation, assistance, or accountability was offered.

The lack of professionalism, poor communication, and refusal to take responsibility for issues that occurred while my vehicle was in their possession is deeply concerning. Based on this experience, I would strongly advise others to think very carefully before using this company.

19 lutego 2026
Opinia niezależna
Oceniono na 5 z 5

Asif @ alpha claims and hire sorted my…

Asif @ alpha claims and hire sorted my claim out for me and since then I’ve sent him 2 new claims. The best in the game with over 20 years experience. I’ll keep recommending him. They give you honest pay out. Unlike other companies who steal your money from your car money.

13 lutego 2026
Opinia niezależna
Oceniono na 5 z 5

Very helpful

Very helpful, well trained staff, easy to deal with and knowledgeable about what they are doing. I will recommend 100%. We’ll done to all

27 stycznia 2026
Opinia niezależna
Oceniono na 5 z 5

I’m very happy with the service from…

I’m very happy with the service from Alpha Claims. They were extremely helpful throughout the process and really took the time to listen to all of my needs. I felt supported and well looked after. Highly recommend.

14 grudnia 2025
Opinia niezależna

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