I contacted Alncom to see if they could supply my broadband. The whole experience was excellent from start to finish. Helen explained all my options set me an account and arranged installation. The en... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We’ve been so impressed with Alncom. You really feel like you’re dealing with a company that genuinely cares about its customers. On the rare occasion we’ve needed help, they’ve responded straight awa... Zobacz więcej
Reakcja na opinię
The whole process from initial enquiry to being online was so quick and professional. The installer on the day was very good and answered all my questions with ease. The service so far has well exceed... Zobacz więcej
Reakcja na opinię
Absolutely Brilliant company. We were approached by Colin when they were bringing this service into the Village, he was extremely polite, friendly and knowledgeable. All questions were answered clea... Zobacz więcej
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Informacje dotyczące firmy
O Alncom
Napisane przez firmę
Rural Broadband Experts
Existing rural broadband connections often struggle to cope with the demands of the typical modern household. At Alncom we specialise in providing ultrafast full fibre broadband to locations where other telecom providers fail. Whether you are working from home, using multiple devices or simply want reliable internet 24/7 Alncom has you covered. Signing up to Alncom is simple. Find out if we are in your area here.
Bridging the digital divide
At Alncom we believe that everyone deserves access to fast and reliable internet and we are passionate about connecting communities that have been left behind by other telecoms companies. We operate across Northumberland and beyond and are continually expanding our network to meet our customer’s needs. We work closely with local authorities, landowners and our industry partners to install full fibre broadband quickly and efficiently with minimal impact to local communities and the environment. Visit our website
Dane kontaktowe
Alncom, NE662PF, Alnwick, Zjednoczone Królestwo
- 01665604816
- hello@alncom.co.uk
- alncom.co.uk
5,0
Doskonała
494 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great sales and installation service.
Great sales and installation service.
Informed at all steps in the process of sales and installation
24 lipca 2026
Odpowiedź od Alncom
Thank you Linda, for your kind words of support, we are delighted that you have had a great experience with our teams.
If you need any support in the future please do contact us on 01665 604 816 or email help@alncom.co.uk and we will be happy to help.
Team Alncom
I was very happy with the way…
I was very happy with the way everything went with customer service and the engineer who installed my WiFi Excellent 👌
24 lipca 2026
Odpowiedź od Alncom
We would like to thank you for giving us 5*'s we are extremly grateful to you for taking the time to share your experience you have had with our Alncom teams.
If you have any queries or need any support in the future, please do contact us on 01665 604 816 or email help@alncom.co.uk and we will be happy to help.
Team Alncom
Brent the engineer found the problem…
Brent the engineer found the problem immediately, and went above and beyond to ensure the problem would not recur
5 star service
24 lipca 2026
Opinia niezależna
Odpowiedź od Alncom
Hi Philip, thank you for taking the time to share your experience you have had with our engineer Brent, we will pass this on to him.
If you have any queries or need any support please do contact us on 01665 604 816 or email help@alncom.co.uk and we will be happy to help.
Team Alncom
Great service
From installation to troubleshooting the service has been very prompt, friendly and responsive. They are a great company with a good customer service.
24 lipca 2026
Opinia niezależna
Odpowiedź od Alncom
Thank you Andrew, for your kind words and giving us 5*'s, we are delighted that you have recieved prompt, friendly and responsive service from our teams, we will always do our utmost to support our valuable customers.
If you have any queries or need any advice please do contact us on 01665 604 816 or email help@alncom.co.uk and we will be happy to help.
Team Alncom
ALNCOM
The service was perfect from the first phone call to installation.The engineer was very helpful
14 lipca 2026
Odpowiedź od Alncom
Thank you Kev, we are delighted that you are happy with the service you have recieved from our Alncom teams.
If you have any queries or need any support in the future, please do contact us on 01665 604 816 or email help@alncom.co.uk and we will be happy to help.
Team Alncom
GREAT
Been with Alncom since they came to the Village of Lowick.
Great customer service 👏
Friendly staff on the end of the phone or email.
13 lipca 2026
Opinia niezależna
Odpowiedź od Alncom
Thank you Julie for being an Alncom customer and for your continuous support, we are very grateful to you. We are so glad that your experience you have had with our teams has been positive.
If you have any queries or need any support in the future, please do contact us on 01665 604 816 or email help@alncom.co.uk and we will be happy to help.
Team Alncom
Great service with friendly staff…
Great service with friendly staff giving security and satisfaction.
12 lipca 2026
Opinia niezależna
Odpowiedź od Alncom
Hi Jean, thank you for your kind words and for giving us 5*s, we are extremley grateful to you.
Our teams will always do their best to make the transition from your previous provider to Alncom as smooth as possible.
If you have any queries or need any support in the future, please do contact us on 01665 604 816 or email help@alncom.co.uk and we will be happy to help.
Team Alncom
Very highly recommended.
We switched to Alncom from SKY and it's like entering a different world. Fast, efficient and very friendly service resulting in far faster broadband speeds - and all cheaper than before. Couldn't recommend highly enough.
7 lipca 2026
Opinia niezależna
Odpowiedź od Alncom
Thank you Bernie, for your kind words and giving us 5*'s, we are thrilled that you now have faster speeds at a cheaper price.
If you have any queries or need any advice in the future please do contact us on 01665 604 816 or email help@alncom.co.uk and we will be happy to help.
Team Alncom
Odpowiedź od Alncom
Thank you Leonie for the positive feedback, we really do appreciate you giving us 5*s.
If you need any support in the future, please do contact us on 01665 6014 816 or email help@alncom.co.uk and we will be happy to help.
Team Alncom
Seamless transition
My contract with another provider had just come to an end & I was chatting with some friends, they recommended Alncom a local company. I gave them a call & found the tarrif that most suited my requirements. Then booked a time to have my new router fitted.
The day of fitting arrived. Two lads came to do the job. They had to drill some holes through the brickwork in order to facilitate new cables. Both lads were very polite, clean and tidy. My internet is now up and running well. All in all a great job and everyone i’ve dealt with at Alncom has been bright and cheerful. Great customer service.
6 lipca 2026
Odpowiedź od Alncom
Thank you David for your glowing 5* review, we are very grateful to you for taking the time to share your views on your broadband installation and will pass your comments on to our teams.
We are here if you have any queries or need any support by calling us on 01665 604 816 or by emailing help@alncom.uk and we will be very happy to help.
Team Alncom
Very impressive
Very impressed by the speedy response to my request for connection to their fibre broadband network. As well as by the two separate engineers who came to do the job. So far so good with the download speed.
3 lipca 2026
Odpowiedź od Alncom
Hi Tessa, we are so glad we could connect your home so quickly with your Alncom Full Fibre and thank you for taking the time to share the experience you have had with your broadband installation, we really do appreciate it.
We are here if you need any support in the future, no matter how small, please do contact us on 01665 604 816 or email help@alncom.co.uk and we will be happy to help.
Team Alncom
Human lead, great technology, fitted well.
First of all sales and customer services. No heavy sell, phone answered quickly by a human. The engineer I was late and he returned to fit a new router and was very helpful. I received a call to check everything was spot on, which it was. So great technology, fitted well, marvelous human lead customer services. All at a great price, what's not to love.
3 lipca 2026
Odpowiedź od Alncom
Thank you so much for your kind words of support, we are delighted that you have had a great experience with our teams.
If you need any support in the future please do contact us on 01665 604 816 or email help@alncom.co.uk and we will be happy to help.
Team Alncom
It makes such a change to receive such…
It makes welcome change to receive such wonderful customer service from a broadband supplier. No more hanging on for hours waiting to be connected to the right department / person . To be able to ask and speak to the same person is wonderful. After many years with BT,I changed to Alncom , it’s so much faster , it’s far cheaper, and the price doesn’t change mid contract. They even sent a lovely knowledgeable young man around to set up the equipment in my home .
The staff are all so friendly and are just a local phone call away if I have any queries.Why on earth didn’t I change to Alncom much sooner ? It was because I thought it would be complicated to do so . It wasn’t ! One phone call to Danielle at Alncom and they did everything , even transferring my landline number . It was so easy. Thank you everyone at Alncom.
3 lipca 2026
Odpowiedź od Alncom
Hi Patricia, we are delighted that you are happy with the service you have recieved from our customer service team.
All our teams are happy to help and will always go the extra mile to provide the best service possible, we are so glad you decided to switch to Alncom.
If you have any queries or need any support please do contact us on 01665 604 816 or email help@alncom.co.uk and we will be happy to help.
Team Alncom
My experience with Alncom
From initial contact to installation Alncom have given a first class service.Thank you
2 lipca 2026
Odpowiedź od Alncom
Hi Sue, thank you for your 5*review and rating our service as first class from our Alncom teams.
If you have any queries or need any support in the future, please do contact us on 01665 604 816 or email help@alncom.co.uk and we will be happy to help.
Team Alncom
Great service from initial contact to…
Great service from initial contact to the instalation.
Broadband works very well 👌
Very good communication from Alncom .
26 czerwca 2026
Odpowiedź od Alncom
Thank you Nigel for your positive feedback and giving us 5*'s we are grateful to you for taking the time to share your views on the service you have recieved.
If you need any support in the future please do contact us on 01665 604 816 or email help@alncom.co.uk and we will be happy to help.
Team Alncom
Great service
Great service from the guys who laid the cable to the engineers who connected the broadband. Was an issue with installation but they fixed it quicker than expected and installation guys came back at the end of the working day to install. Haven’t seen that kind of service for a long time. Definitely recommend.
30 czerwca 2026
Odpowiedź od Alncom
Thank you Tracy for your kind words of appreciation, we are delighted that you are happy with the service you have recieved from our teams.
If you have any queries or need any support in the future, please do contact us on 01665 604 816 or email help@alncom.co.uk and we will be happy to help.
Team Alncom
Odpowiedź od Alncom
Thank you Ian for giving us 5*s, we really appreciate it!
If you have any queries in the future please do contact us on 01665 604 816 or email help@alncom.co.uk and we will be happy to help.
Team Alncom
Would definitely recommend
Great communication, friendly, helpful, efficient and effective service .Faultless from first telephone call to fitting and checking that everything had gone well afterwards. Would definitely recommend.
9 czerwca 2026
Odpowiedź od Alncom
Thank you for your positive feedback and giving us 5*'s we are grateful to you for taking the time to share this.
If you need any support in the future please do contact us on 01665 604 816 or email help@alncom.co.uk and we will be happy to help.
Team Alncom
Fabulous company
From the very first dealings I had with this company they have been absolutely fantastic. Their product never fails to do what it's supposed to do. If there is a problem you only have to make 1 phone call and they're on it, often the same day. On Friday we were hit by a lightening strike which blew the electric in the house and damaged several electronic items, including the landline (BT) and the internet to (Alncom). We rang them on Saturday afternoon and On Sunday morning an engineer came out, fixed the problem and we were back on line. What made it more impressive was the fact that the engineer was actually on a day off, but because he lived near by he 'just popped over'.
You just don't get that kind of service anymore.
I'm still trying to get through to BT to sort the landline out!
28 czerwca 2026
Opinia niezależna
Odpowiedź od Alncom
Thank you Jacqui for taking the time to leave such a thoughtful review, we are thrilled to hear that Brent our engineer could get you back online as quickly as he could.
Thank you also for your kind words for Sam from our technical team, we will be sure to let him know.
If you need any assistance no matter how small in the future, please do contact us on 01665 604 816 or email help@alncom.co.uk and we will be happy to help.
Team Alncom
Excellent service both on the phone and…
Excellent service both on the phone and when engineers were in property . Recommend Alncom without hesitation
19 czerwca 2026
Odpowiedź od Alncom
Thank you for taking the time to share your experience you have had with our teams at Alncom, we are so glad to hear you have recieved an excellent service.
If you need any support in the future please do contact us on 01665 604 816 or email help@alncom.co.uk and we will be happy to help.
Team Alncom
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.